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管理英语1

管理英语1
管理英语1

题目3

I like the working atmosphere here.It's very .

选择一项:

A. friendly

B. funny

C. boring

反馈

你的回答正确

题目4

I'm looking forward to together with you.

选择一项:

A. working

B. work

C. worked

反馈

你的回答正确

题目5

“Isn't it impolite to call people by their first names?” The underlined word is of the same word class as . 选择一项:

A. interesting

B. possibly

C. work

反馈

你的回答正确

题目6

二、阅读理解:阅读下面的短文,根据文章内容进行判断,正确写“T”错误写“F”。

Read the text and decide whether the following statements are true (T) or false (F).

Introduce Yourself on the First Day of Work

How to introduce yourself on the first day of work?If you are looking for some ideas, here are some tips for you.

Don't be afraid to ask a lot of questions. You're new and it's better to do something right the first time than have to do it again. Nobody expects you to know everything.

Smile a lot and be as friendly as possible to everyone you meet –no matter what their position is or how important they are! Use your lunch hours to get together with your co-workers. Get to know them and their interests.

Pay attention to the rumours, but don't join them. You don't want to be thought as a gossip.

Don't complain about your boss, any co-workers, or the job you did before. Continue to arrive early and don't rush out of the door at the end of the day.

Keep a positive attitude and an open mind. Your life has changed and you will get used to it.

1. Nobody expects you to know everything on the first day at work.回答T

获得10.00分中的10.00分

2. You're new, so you shouldn't ask any questions.回答F

获得10.00分中的0.00分

3. You should be friendly to both your co-workers and the leaders.回答T

获得10.00分中的10.00分

4. It's not polite to learn about the interests of your co-workers.回答F

获得10.00分中的0.00分

5. You can leave your office as quickly as you can at the end of the day.回答 F

题目2

— Hello, I'm David Chen. Nice to meet you.

— .

选择一项:

A. Very nice.

B. Nice to meet you too.

C. Are you?

反馈

你的回答正确

题目3

Hello, everyone. I'd like to to you our new secretary, Melinda Smith.

选择一项:

A. meet

B. welcome

C. introduce

反馈

你的回答正确

题目4

I think is impolite to call people by their first names.

选择一项:

A. it

B. as

C. that

反馈

你的回答正确

题目5

Keeping eye contact makes the other person welcome and comfortable. 选择一项:

A. feel

B. feeling

C. to feel

反馈

你的回答正确

题目6

二、翻译:从以下A、B、C三个选项中选出与英文最适合的中文翻译。

1. I'll show you around and introduce you to other colleagues.回答C

A. 我给你显示下周围,把你介绍给其他的同事。

B. 我在周围出示并把你介绍给其他的同事。

C. 我带你四处转转,把你介绍给其他的同事。

2. How long have you been working here? 回答A

A. 你在这里工作多久了?

B. 你什么时候在这里工作的?

C. 你怎么在这里工作的?

3. Your life has changed and you will get used to it. 回答A

A. 你的生活已经发生了变化,你要适应它。

B. 你的生活已经发生了变化,你要被它利用。

C. 你的生活已经发生了变化,你要使用它。

4. Since we all want to set a good first impression, it is important to know the right shaking hands manners. 回答B

A. 自从我们想要有一个好印象,我们就了解了正确的握手方式。

B. 既然我们都想给别人留下一个好的第一印象,那么了解一下正确的握手礼仪就非常重要了。

C. 既然我们都得到了一个好印象,所以知道正确的握手礼仪非常重要。

5. I like the working atmosphere here. 回答A

A我喜欢这的工作气氛。

B.我喜欢这里发挥作用的空气。

C.我喜欢这里的工作环境。

— Hello, I'm David Chen. Nice to meet you.

— .

选择一项:C

A. Very nice.

B. Are you?

C. Nice to meet you too.

— Hello, I'm David Chen. Nice to meet you.

— .

选择一项:

A. Very nice.

B. Are you?

C. Nice to meet you too.

— Excuse me,

— Yes, it's 8633-2788. If you have any other questions, don't hesitate to ask.选择一项:

A. could you please tell me what's the telephone number on my desk?

B. When shall we have lunch?

C. Why my telephone doesn’t work?

Hello, everyone. I'd like to to you our new secretary, Melinda Smith.

选择一项:

A. introduce

B. meet

C. welcome

Smile a lot and be friendly as possible to everyone you meet.

选择一项:

A. very

B. so

C. as

I think is impolite to call people by their first names.

选择一项:

A. it

B. as

C. that

二、听力理解:请听下面的对话,根据对话内容从A、B、C三个选项中选出一个最佳选项。

Listen to the dialog and fill in the blanks with the words given below.

Melinda Smith's got a job at Qiaoxiang Community Service Center. Today is her first day at work.George, the Director of the Administration Department, is introducing her to Wendy and Helen.

George: Hello, everyone. I'd like you to 回答meet our newcomer, Melinda.

Melinda: Hi, I'm Melinda Smith, nice to meet you all here.

Wendy: Nice to meet you, too, Melinda. I'm Wendy Brown, just 回答call me Wendy.

Helen: Hi, I'm Helen Clinton. Welcome.

Melinda shakes hands with everyone.

Wendy: Would you come over, please, Melinda? This is your desk.

Melinda: Thank you very much. Could you please tell me what's the telephone 回答number on my desk? Helen: Oh, it's 8633-2788. If you have any questions here, please tell us. We'll all be ready to help. Melinda: Thanks for everything. You're 回答really helpful.

Wendy: When you are free, I'll show you around our center and introduce you to other colleagues.

Melinda: That's great! I'll be looking 回答forward

to it.

— ?

— My mother is retired. My father is a manager.

选择一项:

A. Do your parents still work.

B. What do your parents do.

C. What are your parents doing right now.

— May I use your bike for a moment?

— .

选择一项:

A. It doesn't matter.

B. I have no idea.

C. By all means.

It's high time that he settled down in the country and ______ a new life.选择一项:

A. start

B. started

C. starting

- What is your job?

- I'm ____________ accountant.

选择一项:

A. /

B. an

C. a

Had you come five minutes earlier, you ____ the train to Beijing. But now you missed it.

选择一项:

A. would have caught

B. could catch

C. would catch

二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

Hi , Joe,

How are you? I'm sitting on the balcony of my hotel. I am looking at Hyde Park in London and I am thinking about my life here. I am having a wonderful time. I like my job – it is very interesting, and my colleagues are great. I love London –it's busy, noisy, crowded and exciting. The cinemas, theatres, pubs and restaurants are really nice, – but they're too expensive! I think the people in London are very friendly (surprise!) and I've got some new friends.

What the weather like in Shanghai? Is it raining? Here it's lovely! It isn't foggy! The sun is shining and the birds are singing. It's very warm.

And it is my birthday today.

But I am missing you all in Shanghai. COME AND VISIT!

Love,

Xiaoyan

1. What does Xiaoyan stay in London for? 回答B

A. She is having a holiday.

B. She is working.

C. She is visiting some of her colleagues.

2. What are Xiaoyan's London colleagues like?回答C

A. They are very important.

B. They are very serious.

C. They are very nice.

3. What does Xiaoyan think of London?回答C

A. She thinks it is relaxed.

B. She thinks it is cheap.

C. She thinks it is exciting.

4. What does Xiaoyan think of people in London?回答B

A. She thinks they are interesting.

B. She thinks they are friendly.

C. She thinks they are surprising.

5. What's the weather like in London when Xiaoyan is writing this letter?回答A

A. It is warm.

B. It is foggy.

C. It is cloudy.

— Hey, Derek, which do you think is harder to learn, marketing or designing?

选择一项:

A. It is the best design I have ever seen.

B. Personally, I think designing is more difficult.

C. I like it very much.

— Nothing much.

选择一项:

A. Can I help you?

B. Is everything going well?

C. What's up?

She hasn't the funds to her design.

选择一项:

A. make sure

B. end up

C. carry out

Your goal is to publish a book and have _____ manuscript sent out to publishers by November 2016.选择一项:

A. an

B. the

C. a

You can pick a specific time and place and ask them ______ they want to go.

选择一项:

A. if

B. where

C. that

二、阅读理解:阅读下面的短文,根据文章内容进行判断,正确写“T”错误写“F”

Whatever projects you do, you need to have a clear and accurate action plan. Here are a few ideas to make a good action plan.

First, know your goals. If you don't know where you're going, you're likely to end up anywhere, or even nowhere. The action plan should be specific, measurable, achievable, relevant and timed (SMART). It will take you toward the completion of that goal.

Next, list the necessary strategies that will be used to realize the goals. Be clear about very important events, and also any hidden difficulties you may meet. Break large tasks into smaller ones. Set deadlines for each task. Without clear deadlines, some tasks may never get completed.

Thirdly, follow your plan and don't stop until it's finished. Once your plan is made and shared with the team, the next step is simple: take daily action and make sure that everyone is doing their part.

Finally, change the date if you must, but never give up on the goals. Sometimes unexpected situations and events can appear and prevent you from finishing the tasks on time. If this happens, do not be discouraged –change your plan and continue working to meet your goals.

1. Whether you need to have a clear action plan depends on what kind of project you do.回答F

2. SMART stands for “suitable, measurable, achievable, relevant, timed”.回答F

3. When making an action plan, you'd better take possible difficulties into consideration.回答T

4. Don't change your plan even if some unexpected events happen.回答F

5. This passage is mainly about how to make a good action plan.回答T

— Do you have any plans for tomorrow morning?

选择一项:

A. No. I have nothing planned tomorrow.

B. I'm sorry, but I have another appointment tomorrow. Thanks anyway.

C. Well, I'll be most delighted to come over.

— It's lovely. I have never been to such beautiful place like that.

选择一项:

A. Would you like to go to the concert with me?

B. How's the weather like today?

C. How about your trip?

The environmentalists and wild goats’ ______ on the vast grasslands was a good indication of the better environment.

选择一项:

A. escape

B. attendance

C. absence

The Two parties made it clear that they would not _____ the invitation unless the Centre reduced its tax component.

选择一项:

A. accepted

B. accept

C. accepting

______, after introduction, you can ask about their journey.

选择一项:

A. Broken the ice

B. Breaking the ice

C. To break the ice

二、听力理解:请听下面的对话,根据对话内容进行判断,正确写“T”错误写“F”。Listen to the dialog and choose the best answer for each question.

1 . The visitor is from the Menglin Publishing House.回答T

2 . The visitor has an appointment with Helen.回答F

3 . Melinda offers the visitor a cup of tea.回答F

4 . They are going to hold a director's meeting.回答T

5 . They hope they could have a good cooperation.回答T

— Dad, this is my roommate, Andrea.

— _________________

选择一项:

A. Hope to meet you again.

B. Hello, Andrea. I've heard so much about you.

C. It's very thoughtful of you.

— Would you mind helping me for a minute, Barbara?

— _________________What do you want me to do?

选择一项:

A. Sorry, I have no time.

B. I'd be glad to.

C. Yes, I do.

The company hosted a(n) ______ for their new staff.

选择一项:

A. exhibition

B. reception

C. survey

Mr. White ______ short stories, but he ______ a TV play these days.

选择一项:

A. is writing, is writing

B. is writing, writes

C. writes, is writing

He has been looking forward to _____ to England for a long time.

选择一项:

A. going

B. goes

C. go

二、听力理解:请听下面的对话,根据对话内容从A、B、C三个选项中选出一个最佳选项。Listen to the dialog and choose the best answer for each question.

1. Mr.Taylor comes from 回答B

A. a charity orgnazation

B. Menglin Publishing House

C. Qiangxaing Commubity

2. Peter, the Director, feels 回答C

to join the meeting.

A. nervous

B. tired

C. pleased

3. Peter gives 回答【C错误】first.

A. a welcome speech

B. an opening speech

C. a closing speech

4. Which is true according to the dialog?回答C

A. This project has been finished now.

B. All the details of the project have been settled before the meeting.

C. They will be having many things to do about the project.

5. The purpose of this meeting is to 回答B.

A. show thanks to the manager

B. discuss more details about the project

C. invite the manager to visit the community

— The round-trip air fare for a person is only $188.

选择一项:

A. How much does the trip cost?

B. How much does the airplane cost?

C. What is the exact air fare?

— Hello. Sky Travel Agency. May I help you?

选择一项:

A. Yes, what's your line of business?

B. Yes, I'd like to make reservations to Beijing on the flight ZH8147 at 6:00 pm on December 19th.

C. Yes, I prefer economy class.

Most tour companies ______ advance payment when a booking is made.

选择一项:

A. turn down

B. insist on

C. have difficulty with

Mike ______ his colleagues when the phone rang.

选择一项:

A. is talking with

B. talked with

C. was talking with

She wants a job where ______ .

选择一项:

A. her management skills can be put to good use

B. can put her management skills to good use

C. can her management skills be put to good use

二、阅读理解:阅读下面的短文,根据文章内容进行判断,正确写“T”错误写“F”。

Do you seem to be late for work or school a lot? Being on time is very important for personal success! Learn to improve your chances for success with these tips for being right on time – all the time!

To be punctual means to do what you should do on time. Being a punctual person, one should:

Recognize time. Keep your watch exact. It may be helpful to set your watch just two minutes ahead. Keep a clock, phone, computer or anything that shows time in each room of your house.

Wake up when you need to. If you have difficulty with this, place your alarm clock to somewhere that you cannot reach from your bed; that way, you have to get up to turn it off. If you can't get out of bed on time, you may be going to bed too late. Try sleeping earlier to allow yourself at least 7 hours'sleep.

Insist on being 15 minutes early for everything. If you have to be at work at 8:00, tell yourself“I have to be at work at 7:45”. If you do this, you will be on time even with a slight traffic jam. You can talk with others who are early, and that will make you happy before work!

1. Being punctual has nothing to do with personal success. 回答F

2. It is unnecessary to set your watch two minutes ahead. 回答F

3. You'd better place your alarm clock beside your bed so that you can turn it off at once. 回答T

4. Being a punctual person, one should sleep earlier to allow himself more than 7 hours'sleep. 回答T

5. This passage is mainly about the importance to be punctual. 回答F

— I've got the system running, but I can't open my file.

选择一项:

A. It's my pleasure.

B. Let me see if I can get it to work.

C. I'm very sorry.

— I've called the maintenance worker.

选择一项:

A. Can I use the copier?

B. I don't like this copier.

C. This copier needs repairing.

Nowadays office work can be done by hand ______ very fast speed.

选择一项:

A. at

B. on

C. in

I'll make a list of all the documents on this file ______ make it more clearly.

选择一项:

A. but also

B. so that

C. in order to

______you deal with the data files, the more familiar you get with them.

选择一项:

A. If

B. The more

C. Because

二、阅读理解:阅读下面的短文,根据文章内容进行判断,正确写“T”错误写“F”。

How often should filing be done? It depends on how busy the office is. In very busy organizations, filing is done at least every day. In a small or less busy office, filing can be done once or twice a week.

Filing Equipment. Tools that people use in sorting out documents range from small instruments such as paper clips, office pins and staplers to big machines such as photocopiers, printers and paper shredders.

Kinds of Files. Documents taken out very often are usually kept in clip folders; otherwise they are often kept in lever arch files. Besides, suspension files and box files are also used for different purposes.

What should be filed? People need to file documents that are sent to or received from by other people or organizations. These documents can be letters, reports, financial records, policy documents, etc.

1.Filing should be done every day in each office.回答F

2.It is necessary to do filing no less than once every week in a small office.回答T

3.Only big instruments are useful in sorting out files.回答F

4.If you need always read the documents, you can put them into lever arch files.回答F

5.The company's annual reports usually need to be filed.回答T

— Hello, Yang Lin speaking.

— ________________

选择一项:

A. I am Carol.

B. This is Carol here.

C. Do you know who I am?

— Good morning, can I help you?

— ________________

选择一项:

A. I'd like to borrow a book named Gone With the Wind from your library.

B. No, I just have a look around.`

C. Yes, of course you can.

Does David ______?

选择一项:

A. like to flying

B. like flying

C. likes flying

It was on the beach ______ Miss White found the kid lying dead.

选择一项:

A. which

B. it

C. that

The Foreign Language Department is on _____ second floor.

选择一项:

A. the

B. /

C. an

二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

Hi, Xiaoyan,

You want to know about my gym.

The gym is“New You”.The phone number is 020 791 1340. It's near Oxford Circus.

There is a swimming pool and there are a lot of classes. There is a yoga class on Tuesday morning and there are aerobics classes every evening. There is also a Tai Chi class, on Wednesday and Saturday afternoon between 2:00 and 3:00. There are lots of running machines and weights machines, but there aren't any bicycles. There's a sauna, but there isn't a steam room and there are very nice showers and free cosmetics! The best time to come is in the evening because there are a lot of trainers to help you. There are different ways to pay for the classes. You can pay by cash, credit card or cheque.

See you there?

Jane

1. When can you go to aerobics class in“New You”?回答B

A. On Monday morning.

B. On Saturday evening.

C. Every day in the daytime.

2. When does the Tai Chi class start? 回答C

A. On Wednesday.

B. On Saturday afternoon.

C. At 2: 00 p.m. on Wednesday and Saturday.

3. What is free in the gym? 回答B

A. Steam room.

B. Cosmetics.

C. Sauna.

4. Why is it best to come in the evenings? 回答A

A. Because there are a lot of trainers to help you.

B. Because there are less people.

C. Because there are more classes.

5. How can you pay for the class? 回答C

A. Only by cheque.

B. Free charge.

C. By credit card or cash.

— Hi, I'm Melinda Smith, the new secretary. Nice to meet you here.— Hi, I'm Mike Brown from the Training Center.

选择一项:

A. That's OK.

B. I hope you'll be happy working here.

C. See you later.

管理英语2作业答案.

《管理英语》2作业答案 一、交际用语 (共计10分,每小题2分) 1~5题:选择正确的语句完成下列对话,并将答案序号写在答题纸上。 1. — Do you mind if I record your lecture? — _________________. Go ahead. A. Never mind B. No, you’d better not C. Not at all 答案: C 解析:本题考核“征求对方同意或许可”的交际用语。根据问题内容“你是否介意我复制一下你的讲稿?”,只有选项C“Not at all”的意思为“一点也不,根本不”,符合上下对话的情景内容要求。因此选项C为正确答案。 2. —Would you like to go to the concert with us? —_________________, but I’ve promised to help Jim with his Chinese. Thank you all the same. A. I hate concerts B. I’ll go with you C. I wish I could 答案:C 解析:本题考核表“拒绝邀请”的交际用语。对话中说话人邀请听话人参加音乐会,而听话人先表示自己很想去,再解释不能去是因为已经答应帮助Jim学习中文,最后表示谢谢邀请。因此选项C为正确答案。 3. — —It might be a good idea to read some simplified books first. A. Have the books been sold out? B. What is about this one? C. What books would you recommend? 答案:C

管理学词汇中英文对照

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尊敬esteem . 自我实现self-actualization. 人力投入human input . 盈余surplus . 收入income. 成本cost . 资本货物capital goods . 机器machinery. 设备equipment . 建筑building. 存货inventory. 经验法the empirical approach. 人际行为法the interpersonal behavior approach . 集体行为法the group behavior approach . 社会系统法the cooperative social systems approach. 社会技术系统法the social-technical systems approach . 决策理论法the decision theory approach . 数学法the mathematical approach . 系统法the systems approach . 随机制宜法the contingency approach . 管理任务法the managerial roles approach . 经营法the operational approach . 人际关系human relation . 心理学psychology . 态度attitude. 压力pressure. 冲突conflict . 招聘recruit 鉴定appraisal 选拔select . 培训train . 报酬compensation. 授权delegation of authority. 协调coordinate. 业绩performance . 考绩制度merit system. 表现behavior. 下级subordinate. 偏差deviation . 检验记录inspection record . 误工记录record of labor-hours lost . 销售量sales volume . 产品质量quality of products . 先进技术advanced technology .

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最新国家开放大学《管理英语(1)》形成性考核册参考资料 《管理英语(1)》是国家开放大学 2017 年春季新开的课程之一,对国家开放大学的管理专业学生进行统一考试。该资料对学生完成学习任务起着一定的辅助作用。本文库还有国家开放大学其他课程的参考资料,可以参考。 作业 1 一、交际用语(共计 10 分,每小题 2 分) 1-5 题:阅读下面的小对话,选择恰当的答语。 1.-Hello, I’ m David Chen. Nice to meet you. - . A.Are you? B. Nice to meet you, too. C. Very nice. 2.-It’s rather cold in here.Do you mind if I close the window? - . A.No, go ahead. B. Yes, please. C. Sure, please. 3.- May I use your hike for a moment? - . A.It doesn’t matter. B. By all means. C. I have no idea. 4. - ? - My mother is retired. My father is a manager. A.What are your parents doing right now B.Do your parents still work C.What do your parents do 5.- Hey, Derek, which do you think is harder to learn, marketing or designing? - . A.It is the best design I have ever seen. B.Personally, I think designing is more difficult. C.I like it very much. 二、词汇与结构(共计划分,每小题2 分) 6-20 题:阅读下面的句子,从A 、B、C 三个选项中选出一个能填入空白处的最佳选项。 6.People here usually each other by their first names instead of family names. A.call B. work C. hear 7.- What is your job? - I’m accountant. A. a B. an C. I 8.Don’t be afraid ask a lot of questions. A.of B. to C. on 9.Smile a lot and be friendly as possible to everyone you meet. A.very B. so C. as 10.Keeping eye contact makes the other person welcome and comfortable. A.feel B. to feel C. feeling 11.Professor Smith promised to look my paper, that is, to read it carefully before the defense.

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A B C D A B C D A B C D A B C D A B C D A B C D A B C D

A B C D A B C D A B C D A B C D A B C D A B C D A B C D

A B C D A B C D A B C D A B C D A B C D A B C D A B C D A B

C D A B C D A B C D A B C D A B C D A B C D A B C D A B C D

A B C D A B C D A B C D A B C D A B C D A B C D A B C D A B

C D A B C D A B C D A B C D A solve the problem.B the problem. C He is trying to figure of a better way solving the problem.D the problem. A examination in the next week. B English final examination. C examination in the next week. D English final examination. A t like chatting on line, because it is a waste of time.B is a waste of time. C waste of time.D waste of time.

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第一章管理总论 Manager 管理者 First-line managers 基层管理者Middle managers 中层管理者 Top managers 高层管理者Management 管理 Efficiency 效率 Effectiveness 效果 Planning 计划 Organizing 组织 Leading 领导 Controlling 控制 Management process 管理过程Management roles 管理角色Interpersonal roles 人际关系角色Informational roles 信息传递角色Decisional roles 决策制定角色Technical skills 技术技能Human skills 人事技能Conceptual skills 概念技能System 系统 Closed systems 封闭系统 Open systems 开放系统Environment 环境 Special environment 具体环境General environment 一般环境Contingency perspective 权变观Organization 组织

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