各部门KPI_Sample(英文)

Department

KPI

重要表現量度指標Descriptions

Sales & Marketing

Sales Quota in $ (plus

YTD Sales %)

Sales quota in dollar is set per year

Weighted Average of

Gross Profit Margin (%)

= (S/O Income Amount -Direct Labor & Material

Cost)/Income Amount

weighted by S/O Income Amount

# of New Customers

Number of new customers

in the measuring year # of New Product Launch Number of new product

launch in the measuring

year

Overall Sales

Breakthrough in $

An overall sales quota for the whole sales &

marketing department.

This figure is greater than the sum of all individual R&D

# of New Invention &Design

Number of new invention and design in the measuring year # of Product Enhancement Number of product enhancement in the measuring year

% of On-Time Job Completion

= (Total On-Time Job Completion)/Total Job Completion

# of New Product Launch

Number of new product launch in the measuring year

Department KPI

Descriptions

Product Engineering

# of Improved

Engineering Changes

(Confirmed by Production)

Measure number of improved engineering changes in order to smooth out production process and improve product quality # of Accepted Product Enhancement Requests (Accepted by R&D)

Measure number of accepted product

enhancement requests in the year

KPI List

Moulding # of Mould Modification Measure number of mould modification

# of New Mould Made

Measure number of new mould produced

Department KPI

Descriptions

Procurement

Raw Material Inventory Turn

Divide raw materials inventory value with % of Short-Shipment

Measure % of short-shipment to investigate how effective of vendor management

% of Late Shipment Measure % of late shipment to investigate how effective of vendor Defect % at Incoming Quality Check Measure defect % at IQC to investigate how effective of vendor

% of On-Time Delivery (Production Lead-time)

Measure delivery time at "expected production completion time" as per PMC production plan Cost Improvement Indicator

Select major and regular items and implement target costing, e.g. 5% reduction in purchasing costs Logistics & Shipping

% of On-Time Delivery

(Outbound Logistics)

Measure from "expected production completion time" to "agreed delivery time to customer"Warehousing Accuracy % of Stock

Measure stock information accuracy by cyclical and/or annual stock-take

Department KPI Descriptions