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flex_readme

flex_readme
flex_readme

Double-Take Flex Readme

[3.0 SP1]

? 2009 Double-Take Software, Inc. All rights reserved.

This readme file contains last minute release notes about the Double-Take Flex ? release that are not included in the user documentation. The user documentation is available on the product DVD and in the installation directory after you have installed Double-Take Flex. See Documentation Notes for details on how to access the user documentation.

Be sure to check the readme file posted on the product updates download page of the Double-Take Software support web site for the latest release notes. The readme file contained in the self-extracting zip file or on the DVD may not contain all of the most recent information.

Contents

1.Overview

2.Maintenance

3.Known Issues

4.Documentation Notes

5.Contact Information

1.Overview

This Double-Take release is an updated release that includes, but may not be limited to, the modifications listed in this section.

1.1.Support was added for the Double-Take Flex Management Server Linux daemon. For more information, see chapters 31, 32, and 33 in the Double-Take Flex User’s Guide .

1.2.Double-Take Software products netBoot/i and sanFly have been merged, rebranded, and enhanced to form the Double-Take Flex solution. Product component names have changed as follows:

1.3.Capability was added to the Double-Take Flex Management Console to perform most tasks related to managing Flex Targets. When the Double-Take Flex Management Server and Double-Take Flex Storage Server are installed on the same machine, the only tasks for which you must use the Double-Take Flex Storage Server are: 1) activating the Double-Take Flex Storage Server, and 2) specifying global options for the Double-Take Flex Storage Server.

1.4.A New Client Wizard stand-alone tool was added so that you can configure a Double-Take Flex Client directly on the client machine. The process is expedient and includes the capability to create a target configuration and associate the target with the client.

1.5.A Double-Take Flex Client grouping feature was added to simplify management of a subset of clients. Double-Take Flex Client groups offer the same settings as client configurations (with the exception of an administrator mode option that you can specify for individual Double-Take Flex Clients only).Former Name

New Name netBoot/i server

Double-Take Flex Management Server netBoot/i console

Double-Take Flex Management Console sanFly server

Double-Take Flex Storage Server sanfly console

Double-Take Flex Storage Console netBoot/i clients

Double-Take Flex Clients sanFly targets Flex Targets (all targets created on the Double-Take Flex Storage Server)

1.6.A target grouping feature was added to simplify management of a subset of targets. Now,

users define portals under which all targets must be organized.

1.7.Shared image parameters are now associated with the target instead of the Double-Take

Flex Client.

1.8.Double-Take Flex Client status information was added to the client Properties dialog.

1.9.An Activities object was added to the left pane of the Double-Take Flex Management

Console to help users monitor recent Double-Take Flex Client activities.

1.10.The menu command to view PXE service and TFTP service message logs was added to the

respective context menus.

1.11.Licensing controls were improved so that users can specify the activation code during

installation. Licensing improvement also includes the ability to handle multiple license keys supporting incremental license purchases. Further, license controls can now differentiate

between server and desktop licenses.

1.1

2.A feature was added to promote an initiator cache to the master image. By promoting an

initiator cache, the original master is preserved. If necessary users can roll back to the

original master.

1.13.The option to store the master image separate from initiator caches was added. Now, users

can place the master on a separate disk, such as a fast solid-state drive (SSD), and yet

keep caches on rotating media, thereby speeding up access time to the master.

1.14.The ability to clone targets was added.

1.15.The ability to reboot or shut down clients from the Double-Take Flex Management Console

was added.

1.16.Unknown clients can now be automatically discovered and added to the Double-Take Flex

Management Console.

1.17.Drag-and-drop support was added so that users can quickly assign a target to a

Double-Take Flex Client without using menu commands.

1.18.The ability to run batch updates on iSCSI volumes from the Double-Take Flex Management

Console was added to support patch management.

1.19.The process of joining shared-image Double-Take Flex Clients to Active Directory was

simplified by adding the ability to create an Active Directory computer account for the client in the Double-Take Flex Management Console.

1.20.The Double-Take Flex Client Deployment Tool was redesigned in a wizard-based format to

improve usability.

1.21.Support for additional operating systems was added to run the Double-Take Flex Client

Deployment Tool from the product media.

1.2

2.WMI support was added to the Double-Take Flex Storage Console so that users can run

scripts to set up Flex Targets.

1.23.Broadcom C-NICs configured for iSCSI offload (iSOE) are now fully supported as boot

clients.

2.Maintenance

2.1.Double-Take Flex

3.0 SP1 is an updated version that supersedes all previous releases and

addresses several minor issues. If you are using a different release or if you have questions about the upgrade, please contact Technical Support.

2.2.MPIO failover now works correctly on the Double-Take Flex Storage Server.

2.3.In the Double-Take Flex User’s Guide, some omissions were corrected and other procedures

were clarified.

3.Known Issues

3.1.Volume Copy versus Disk Copy. It has been noted that iSCSI Boot after using System

Copy's Volume Copy will fail on some servers (e.g. Dell xx50 servers) where the first

partition on the disk is a system-tools partition (in Dell's case, of approximately 35 MB),

and the Windows boot volume is on the second partition. On some servers, mounting the iSCSI boot volume and modifying its BOOT.INI to point to the first partition will do the trick.

This may not always work. Work-around: Use System Copy's Disk Copy facility to copy the entire disk to the iSCSI target.

3.2.Booting from replicated LUN fails. When booting from an iSCSI LUN that has been

replicated from an already-existing boot LUN using a vendor's own tools, booting from the replicated LUN may fail. Some things to check:

1. If not a sysprepped image, check that you are then using the original hardware to boot

from the replicated LUN.

2. Check the attribute flags of the replicated LUN's volume - check that they were not

marked read-only and/or hidden. You can use Microsoft's DISKPART tool to examine or change these flags.

3.3.DHCP not working when Double-Take Flex installed on DHCP server. Double-Take Flex is

often installed on the same physical system that is running DHCP. In this case, the DHCP server may stop responding to DHCP requests, because the Double-Take PXE Service

(which uses the same port) may have started first. To resolve this, set up your system to ensure that the DHCP server is started before the Double-Take PXE Service:

3.3.1.Method one: Create a batch file as below:

net stop DHCP server

net stop Double-Take PXE Service

net start DHCP server

net start Double-Take PXE Service

These are the friendly names of the services, hence, the batch file may have to look

like this:

net stop "DHCP server"

net stop "Double-Take PXE Service"

net start "DHCP server"

net start "Double-Take PXE Service"

Put the batch file in the WINDOWSROOT\system32 directory (or somewhere in the

PATH environment) and set it to start at login. Basically it stops the two services (if

started) and restarts them.

3.3.2.Method two: The recommended approach is to NOT use a batch file and instead use

a service dependency, so that PXE does not start until DHCP is started. Make sure

DHCP starts first - do this by modifying the dependency for Double-Take Flex

services (PXE). See the following link for an example of how to do this.

https://www.wendangku.net/doc/0916283341.html,/default.aspx?scid=kb;en-us;193888 3.4.Hardware-specific issues

3.4.1.Make sure to download and install the latest NIC drivers and firmware to the local

disk before performing any System Copy to the iSCSI target.

3.4.2.Broadcom's Virtual Bus Drivers (VBD) on NetXtreme II chipsets have been known to

cause various issues with regards to iSCSI boot. Please use the latest drivers to

alleviate any issues.

3.4.3.When using NetApp filers, the LUN will need to be located at the root - cloning and

then remote boot of cloned LUNs located in subdirectories will not work. The Web UI

will not allow this, but the NetApp CLI does allow cloning to subdirectories.

3.4.4.The following error message may be encountered during boot:

Can't establish TCP connection with target

This error may be encountered when using switches/routers that have "port fast"

(for example, Cisco) or "edge port" or "fast link" (for example, Dell) capabilities

disabled. This is disabled by default on some switches in order to minimize the

possibility of spanning tree loops. When disabled, there is no ARP reply, and the

Double-Take Flex bootstrap can not resolve the target's IP address, resulting in the

TCP Connection error message.

3.5.Software-specific issues

3.5.1.Sysprep. Microsoft's Sysprep utility can be successfully used on prepared master

installation systems that have booted from iSCSI. Attempts to use sysprep on a

locally booted (from hard disk) system and then using the Double-Take System Copy

utility to copy the resealed image to an iSCSI target may result in failure, as the

resealed image may not be fully functional at this point.

When using the LegacyNic=1 setting with Sysprep and you have a second NIC in the

system, don't disable it via Windows Network Connections. If you do, there will be

an eight minute delay during the Sysprep reboot at Windows Setup: Network

Settings. If the second NIC is removed via BIOS there is no delay, and if the second

NIC is enabled with a static IP or set to DHCP there is no delay.

3.5.2.Virtual Machines. If using VMware's ESX server, you cannot remove the assigned

drive that hosted the original boot volume, because ESX uses SCSI virtual drives

(not IDE). You may BSOD if you remove it, because ESX injects something into the

virtual machine's OS that it expects. You can, however, do the next best thing with

ESX - shrink the SCSI drive. Once the VM is booted from iSCSI SAN successfully,

shut the VM down, remove the assigned SCSI drive, and add a new SCSI drive with

as little capability as needed - 1MB will do. This drive can also be shared with other

boot-from-iSCSI VMs.

3.5.3.WinPE. Problems loading the WinPE ISO RAM disk image. When you try to PXE boot

the WinPE image you may receive the following error message:

Windows could not start due to an error while booting from a RAMDISK. Windows

failed to open the RAMDISK image.

File netBoot-i\x86\nbicdt.iso or netBoot-i\x64\nbicdt.iso could not be loaded. The

error code is 21. Setup cannot continue. Press any key to exit.

Error 21 is a general failure when downloading the WinPE PXE image, and usually

means a network time-out. It means that there was an error loading the WinPE boot

image, which is quite large in size. This error may happen if the network is

excessively busy.

3.5.

4."Operating System Not Found" message. You may see the message: "Booting from

C: (iSCSI disk)…..Operating System not found." To fix this, mark the iSCSI disk's

partition as active, and perform an incremental copy again from the local system

disk to the ISCSI target.

4.Documentation Notes

4.1.The following manual is installed in the directory where you installed Double-Take Flex and

also in the \Double-Take Flex\docs directory on the product DV D. To view the manual, you must have Adobe? Acrobat? Reader?. If you do not have Acrobat, you can download it free from Adobe at https://www.wendangku.net/doc/0916283341.html,.

4.1.1.flex_user.pdf—The Double-Take Flex User’s Guide contains information and

instructions for installing, configuring, and using Double-Take Flex.

4.2.For a list of current Application Notes containing configuration procedures, visit the Support

web site at https://www.wendangku.net/doc/0916283341.html,.

5.Contact Information

5.1.Product Updates—Check your service agreement to determine which updates and new

releases you may be eligible for. These updates can be obtained from the support website at https://www.wendangku.net/doc/0916283341.html,.

5.2.Sales—If you need maintenance renewal, an upgrade activation code, or other sales

assistance, contact your reseller/distributor or a Double-Take Software sales representative.

Double-Take Software contact information is available on the Double-Take Software web site at https://www.wendangku.net/doc/0916283341.html,/company/contact-us/.

5.3.Technical Support—Contact the technical support center identified on your service

agreement. This is generally the reseller or distributor who you purchased your product

from. If you do not have access to this agreement, contact Double-Take Software Technical Support and we can direct you to the correct service provider. To contact Double-Take

Software Technical Support, you will need your serial number and activation code. For a

complete list of technical support contact information, including phone numbers and e-mail

addresses, visit the support page of the Double-Take Software web site at

https://www.wendangku.net/doc/0916283341.html,/support/.

5.4.Documentation—Please forward any comments or suggestions about Double-Take

Software documentation to documentation@https://www.wendangku.net/doc/0916283341.html,.

Double-Take, Balance, Double-Take Cargo, Double-Take Flex, Double-Take for Hyper-V, Double-Take for Linux, Double-Take Move, Double-Take ShadowCaster, Double-Take for Virtual Systems, GeoCluster, Livewire, netBoot/i, NSI, sanFly, TimeData, TimeSpring, winBoot/i, and associated logos are registered trademarks or trademarks of Double-Take Software, Inc. and/or its affiliates and subsidiaries in the United States and/or other countries. Microsoft, Hyper-V, Windows, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective companies.

? 1996-2009 Double-Take Software, Inc. All rights reserved.

Version 3.0 FL-301-RN-042809

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