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商务英语视听说答案

扩展商务英语视听说1-8单元答案

Unit 1

Part I Listening and Speaking

Task 1

Q1.

I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficient

check-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too.

Q2.

I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily.

Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3.

Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in.

Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me.

Task 2

Is that your wife, Mr. Carter? She is so beautiful.

Avoid asking interviewer personal questions or making personal comments. Could you tell me how much the new job pays?

The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them.

What about the paid holidays, insurance, and things like that?

How much time will it take for me to be promoted here?

But in which cities do you have your branches? And where is your company based?

It is also unwise to ask about things you should have already known. You are only telling the interviewer that you haven't done your homework.

Part II Language Focus

Name: CaiNing

Personality: serious-minded; calm; humorous; easy-going

Strengths: the ability to work with all types of people

Weakness: perfectionist; impatient

Work experienc e: six years’ financial industry experience with several

companies; two years’ experience in an investment bank

Qualification: graduated from Peking University in 2001 majoring in

accounting; fluent English; bookkeepingand accounting proficiency in

English.

Reasons for leaving last job: want to find a job that is challenging.

Questions about the job: Would I be able to work abroad in one of your

overseas branches?

Part III Viewing and Speaking

Video 1

Reasons for joining the It is one of the leading international consultant corporationscompany which came to China after China entered WTO.Working in this

company would give him the best chance to use what he has

learned at university.

Relevant work experience He was involved in a factory restoration in Nanjing. Questions Are there any opportunities for Chinese employees to be

transferred to the head office in New York or other branch

offices around the world?

Result of the interview Chen Bo will be notified of the final decision by Friday.

Video 2

1. F T F F T

2. 1) Sales Manager

2) Five

3) Brand Manager

4) biscuits

5) Business Administration

6) oral English

IV Case Analysis

Hint:

She is not likely to get the job because she did poorly in the job interview.

Things went wrong:

1. Use filler words (“you know”) too many times.

2. Bad-mouth former employer.

3. Inappropriate answers to interviewer’s questions, eg, “I would rather like to establish my own company”

4. Ask inappropriate questions, eg. “Can I take time off for vacation?”

5. Self-conceit—“I have no weakness”.

6. Too much emphasis on travel.

Scripts Unit 2

Part I Listening and Speaking

Task 1

1) I haven’t seen you for years.

2) What do you do now?

3) I’m in the Research and Development Department.

4) I knew you’d do something very challenging and creative.

5) I sometimes stay in the office after work to deal with unfinished tasks.

6) I am still the accountant of that cosmetics company.

Task 2

1) personnel management

2) developing markets

3) planning

4) execution

5) sales targets

6) team performance

7) customer base

8)customer satisfaction

9)selecting, developing and managing

10)cost-effective

11)on time

12)of good quality

13) human and material resources

14)training needs

15)continuous improvement

Part II Viewing and Speaking

Video 1

1.Caroline Clinton: financial accounts

Lucy White: data processing

AdaBalck: management accounts

2. Administration; Marketing; Engineering; Project Preparation; Accounting Video 2

1. self-employed entrepreneur, buyer, Line Supervisor, Advertising Executive, Public Relations Manager

Names

Jerome

things Likes Dislikes making a lot more money; having lots of independence in doing feeling tired sometimes

Robin having been to a lot of places too much traveling; having very little time to

spend with his family

Colin good salary and benefits noisy work environment; seldom having the

opportunity to go out

Frank new challenges; a lot of experience

Janet meeting a lot of new & interesting people often having dinner parties in the evening; having little time with her family and baby

Unit 3

Part I Warm-up

1) ensure smooth business communication

2) the purpose of your call

3) all the documents you’ll need

4) schedule a specific time

5) all distractions.

6) confirm that you have understood each point.

7) interruptions.

8) strong accent.

9) you sound polite and agreeable.

10) the optional choice method,

11) lengthy calls.

12) smile while you are talking.

Part II Listening and Speaking

Task 1

F F TT F T F F

Task 2 Leaving a message

Message Note To: Louise Paulson From: Paul Jackson Phone: 979-326-8965 Message: Ring back to him about the order they placed last Friday. They have to make some changes to the order. It’s urgent. Taken by: Roy

Part III Viewing & Speaking

Video 1

1. F F T T F

2. Message 1) Will you tell him that we’ve just received your sample of the new assembly coffee table and are quite happy with it?

Message 2) Please tell Mr. Matthews we’re quite happy with the quality and design of the table, but the price is too high. We need some negotiation on it.

Message 3) Please inform Mr. Matthews that I won’t be able to get to your company early on Saturday because of the rail strike. I probably won’t arrive until that afternoon.

Video 2

1) A 2)C

1)“Hold on, please. I’ll connect you.”

2)“I’m afraid you’ve dialed the wrong extension.”

3)“Oh, sorry to have interrupted you. Can you give me Henry Miller’s extension, please?”

4)“I’m very sorry, I didn’t notice that. I’ll put you through right now. Please wait a minute.”

5)“It’s me again—Ms. Mandel. I’m still having trouble getting through to Henry Miller… Can you help?” 3) C 4) C 5) B 6) C

6)“Oh, I’m terribly sorry for the trouble.”

Unit4

Task 1

Formal

*Good afternoon, I’d like to call the meeting to order.

* First of all, let’s discuss…

Informal

*OK, everyone is here…

*So, w hy don’t we start with…

Informal

* Right, you know why we are here.

* Maybe we should do it like this…

Formal

*Welcome to BCG, and to what I am sure will be the beginning of a major new alliance. * Today our purpose is to…

Informal

*Right, let’s get down to business…

* I suggest we deal with that…

Formal

*Well, gentleman, it’s a pleasure to be here today…

商务英语视听说听力原文

Unit 1 Task 2 M: Come in, please. W: Good morning, sir. I’m Karen Yang. M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please. W: Oh, is that your wife, Mr. Carter? She is so beautiful. M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind. W: Of course not. please go ahead. M: Well, can you tell me why you would like to work as a medical representative with us? W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change. M: Don’t you think it’s a pity for you to leave your present job? W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life. W: By the way, could you tell me how much the new job pays? M: Sure. There is a five-month probationary period and you can only get RMB2,000 for each month. After that, we’ll determine your salary according to your performance. W: Oh, I see. Then, what about the paid holidays, insurance, and things like that? M: Every employee in our company enjoys life insurance and unemployment insurance. In addition, they enjoy two-week paid holidays. W: That sounds fine. How much time will it take for me to be promoted here? M: I’m not sure. It depends on your ability and performance. Maybe we’ll send you to one of our branches, if you like. W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based? M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London. Follow-up practice Cai: May I come in? Ms. Smith: Yes, please. Cai: Good morning, Madam. My name is Cai Ning. I am coming to your company for an interview, as requested. Ms. Smith: Fine, thank you for coming, Miss Cai. Please sit down. I am Anne Smith, Assistant Manager for the Personnel Department. Cai: Nice to see you, Ms. Smith. Ms. Smith: Nice to meet you, too. Would you like to have a cup of coffee or tea? Cai: Tea is fine. Thank you. Ms. Smith: I’ve read your CV. It looks good. Now, I wonder if you can tell me more

商务英语视听说原文与答案

商务英语视听说原文与答案 Document number【980KGB-6898YT-769T8CB-246UT-18GG08】

S c r i p t s U n i t1 Part II Listening and Speaking Task 1 FAQs in job interview Comments on the three questions: Point for Q 1: Tell me something about yourself. Sample answers: Q1. I am graduating in June,2015 from Guangdong University of Finance and my major is financial secretary. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to communicate with different peopel. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful secretary. During my internship at one company, I worked as a secretary. My duties included offering friendly and efficientschedule to my boss, answering phone calls, taking and passing on messages to my boss. Q2. I received honors in several Financial management and computer contests. I am good at communicating, organizing and coordinating. I like to get along well with people from different something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3. Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love to be a secretary, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in. Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me. Task 2 Inappropriate questions in job interview Script: M: Come in, please. W: Good morning, sir. I’m Karen Yang. M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please. W: Oh, is that your wife, Mr. Carter She is so beautiful. M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind. W: Of course not. please go ahead. M: Well, can you tell me why you would like to work as a medical representative with us

商务英语视听说答案

扩展商务英语视听说1-8单元答案 Unit 1 Part I Listening and Speaking Task 1 Q1. I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficient check-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too. Q2. I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3. Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in. Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me. Task 2 Is that your wife, Mr. Carter? She is so beautiful. Avoid asking interviewer personal questions or making personal comments. Could you tell me how much the new job pays? The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them.

商务英语视听说1-16单元

商务英语视听说 Unit 1 Part I Listening and Speaking Task 1 Q1. I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficient check-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too. Q2. I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3. Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in. Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me. Task 2 Is that your wife, Mr. Carter? She is so beautiful. Avoid asking interviewer personal questions or making personal comments. Could you tell me how much the new job pays? The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them. What about the paid holidays, insurance, and things like that? How much time will it take for me to be promoted here? But in which cities do you have your branches? And where is your company based? It is also unwise to ask about things you should have already known. You are only telling the interviewer that you haven't done your homework. Part II Language Focus Name: CaiNing Personality: serious-minded; calm; humorous; easy-going Strengths: the ability to work with all types of people Weakness: perfectionist; impatient

商务英语视听说原文和答案解析

商务英语视听说答案.docx

扩展商务英语视听说1-8 单元答案 Unit 1 Part I Listening and Speaking Task 1 Q1. I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficient check-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too. Q2. I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3. Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in. Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me. Task 2 Is that your wife, Mr. Carter? She is so beautiful. Avoid asking interviewer personal questions or making personal comments. Could you tell me how much the new job pays?

商务英语视听说答案解析

英语答案 Scripts Unit 1 Part II Listening and Speaking Task 1 FAQs in job interview Sample answers: Q1. I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficient check-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too. Q2. I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3.

新视野商务英语视听说第二版第四单元听力原文

新视野商务英语视听说(第二版) 第四单元听力原文． Unit 4 Task 2.2 The Koreans aren't concerned about how

well planned a meeting is. They will not trust anything that doesn't take years to build. For example, a strong relationship of 10 years is more important than a brand new office building or an

impressive meeting. Trust is most important thing for them. They also seldom offer any opinions unless they are sure about what they want to say. Face is perhaps most important to the Japanese. For example, if you put pressure on a Japanese businessman at a meeting, he will respond with silence and your relationship is sure to be over even before the meeting finished. They will be more accepting of you if you learn to speak a little Japanese and look comfortable

新视野商务英语视听说(第二版)第二单元听力原文精编版

Unit 2 Part 3 1 Alice: Excuse me, sir, are you Mr. Hayes? Bill: Yes, I’m Bill Hayes. A: Are you the General Manager of the Beautify Cosmetic Corporation in America? B: Yes, exactly. A: How do you do, Mr. Hayes? I’m Alice Wang, Manager of Human Resources at the Beijing Sanmei Factory. I’m here especially to meet you. B: How do you do, Miss Wang? It’s very kind of you to come all the way to meet me. A: My pleasure. 2. Conversation 1: A: What is your job, Vincent? B: I’m a Regional Sales Manager. A: What are your main duties? B: My main duties are to develop customer relations and grow the sales of security products in Ohio. Conversation 2: A: What is your occupation, Flora? B: I’m a business analyst. A: Which company do you work for? B: I work for Delicate & Elegant Fashion. It’s a British company. A: What do you do for them? B: I’m in charge of the budget. Conversation 3 A: What do you do, Patrick? B: I’m a lawyer. A: what does your job involve? B: I give legal advice and assistance to clients and represent them in court or in other legal matters. Conversation 4: A: What kind of job do you have, Rachel? B: I’m responsible for receiving visitors. I have to make sure all visitors check in on arrival, and also arrange taxi and bus transport for them. A: Are you in reception? B: Yes, you’re right. I’m a receptionist. Part 4 Video 1 Introducer: Good afternoon, everyone! This is Robin Copperfield, the new Vice President of our company. He will be in charge of the accounting work. Let’s give him a warm welcome! Robin Copperfield: Thank you!

扩展商务英语视听说1-8单元答案

Unit 1 Part I Listening and Speaking Task 1 Q1. I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficient check-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too. Q2. I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3. Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love the hotel business, so I will

新视野商务英语视听说(第二版)第8单元听力原文

Unit 8 Receiving Visitors 2.Listening Practice Task 2-1 A receptionist in a small firm may have to use a computer, operate a switchboard, and perform other clerical duties, in addition to receiving visitors. In a large firm a receptionist can concentrate on welcoming and looking after visitors. A visitor to a large firm should make an appointment, because executives are often very busy and do not have much time for visitors. Executives and secretaries should notify the receptionist in advance about important appointments, and about the movements of executives, especially when they are out of the building on business. Executives often ask receptionists to make travel arrangements for them, such as booking hotel rooms and airline tickets. Task 2-2 There is a certain procedure for receiving visitors. A receptionist should find out if the visitor has an appointment or not. If the visitor is an important client, the executive or his secretary will come down to the reception area to greet the visitor. Sometimes the receptionist or another secretary escorts, or accompanies, the visitor to the executive’s office. Using the visitor’s name when he arrives is a friendly gesture and gives the visitor a good impression of the firm. The receptionist announces the visitor’s name, title and position, and introduces the executive to him. When a visitor’s request for a meeting cannot be satisfied, the receptionist should apologise and make some suggestions for an alternative time. If a meeting is impossible, the receptionist should express regret and explain why, with tact, so that the visitor’s feelings are not hurt. A receptionist should keep a register which includes dates, times, names and the firm the visitor works for. A receptionist can then refer to this if there is a request for information. 4. Video 1 (R for receptionist; S for secretary; V for visitor) R: Good morning. May I help you? V: Yes, I’d like to see Mr. Hansen, the president. R: Do you have an appointment, sir? V: Yes. I have an appointment with him at 10:30. R: Can I have your name, please? V: Brawn Dantini from Wilson Electronics. R: Thank you, Mr. Dantini. Would you please take a seat? I’ll tell Mr. Hansen’s secretary that you’re here. V: Thanks. R: Mary, this is reception. Mr. Dantini is here for his appointment. S: I’m sorry, but Mr. Hansen is on a long-distance call. Would you ask Mr. Dantini to wait for a few minutes? R: All right. I’m sorry, Mr. Dantini, our president is occupied just now. Would you please wait for a few minutes? V: Yes, of course. R: Would you like something to drink? Do you prefer coffee or tea? V: Thank you. Coffee, please. R: Would you like sugar and cream with your coffee?