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商务英文道歉信

商务英文道歉信
商务英文道歉信

apologize letter __ business english_ by lqy dear sir or madam,

i’m writing this letter to apologize to you. i’m so sorry that we made a mistake

about the shipment of vacuum cleaners. those vacuum cleaners we sent to you were meant to be sent to european countries,

but as the old worker was retired, the new one wasn’t so experienced. besides, the

model number and the price of goods in march and july are so similar that the worker

mistaken them.

i do apologize for any inconvenience this may cause you and i will try my best

to avoid the same accident happening again.篇二:职场商务必备写作模板:英语致歉信

怎么写? via安格英语

职场商务必备写作模板:英语致歉信怎么写?

在日常工作中难免会犯一些差错,学会正确的补救方法很重要。首先,我们要做的就是

致歉。你会写英语致歉信吗?在致歉信中道歉更重要还是提出解决方案更重要?如何在致歉

信中表达出自己的歉意让对方欣然接受呢?在本篇文章中,安格英语老师将以两则工作中常

见的错误为例,教大家如何写好英语致歉信。

模拟场景一:因发票有误致歉(apologies for an incorrect invoice) dear mr. hunnicutt,

we shall send you the correct invoice as soon as possible and make sure that such

a mistake will not occur again. please accept my apologies for any inconvenience we

have caused.

your sincerely,

peter gibson

accounts manager

**new words:

invoice n.发票

breakdown n.故障

discount n.折扣

在以上的英语道歉信中首先作者针对出现的问题道歉,并解释了错误产生的原因。随后

另起一段提供解决建议,最后礼貌结尾。安格英语老师提示,在写道歉信时,解决问题的目的应该高于道歉本身。因此,在道歉信中给出解决方案是每一位上班族都要学会的一点。

下面,让我们再来看一则关于国际贸易中因货物质量不符的致歉信:

dear mr. black,

we acknowledge that there are indeed some discrepancies between the shipping

instructions and the actual shipment. therefore, there will be a shortage in your

may shipment.

we are very sorry for causing you so much trouble in your monthly reports. efforts

are now being made to establish procedures that will alleviate this situation. your

cooperation and patience in these respects would be greatly appreciated. sincerely

yours,

oliver lee

assistant manager

**new words:

acknowledge v.承认,告知已收到

discrepancy n.差异

shipping instruction 装运说明

shipment n.装运

procedure n.程序

alleviate v.减轻,缓和

看完这一则道歉信后,相信大多数人已经心里有数道歉信该如何写了,简单来说就是承

认错误-提出方案-礼貌结尾的三部曲。下面,安格英语老师提供了一些在道歉时可以用上的

句型:

i am very sorry for ….. ,but please believe me i had no intention of bothering

you.

i am sorry that i did not check the goods before dispatch(派遣).

i apologize for forgetting the appointment we had made. please forgive us for the delay.

i personally want to extend an apology to you for …

i hope you will excuse/forgive me for …. may i offer you my sincere apologies for …? please accept our sincere apologies for ….

更多职场商务必备写作模板可参考:安格英语学习网站

道歉信 letter of apology 我们在工作或生活中,有时难免会犯一些错误,写封致歉信就显得很有必要。道歉信通

常包括以下内容:表示歉意;道歉的原由;出现差错的原因;提出弥补措施;请求原谅。写

道歉信的语言要诚挚,解释的理由要真实,不要显出丝毫的虚情假意。好的道歉信不仅会取

得对方的谅解,还会增进彼此的感情。

写作三步走:

表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解

tips:

在写作过程中,尽可能提供比较合理的理由。如果违反生活常识将导致扣分。

在解释完原因后,尽量提供一个合适的补救办法,使行文更加完满。

订阅收藏《考研英语写作范文100篇》系列文章

(1)directions:

you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do

not write the address.

范文:

dear anne,

please allow me to say sorry again. regards,

li ming 译文:

亲爱的安:

感谢你邀请我于明日晚上与你和你的家人共进午餐。可是,我非常遗憾地告诉你我无法

赴约,因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾,我

希望你们能度过一个愉快的时光。对了,在我考试后我们可以见一面么?如果可以的话请随

时给我打电话,我非常期待能和你愉快地聊天。

请允许我再一次致歉。

您真诚的,

闪光词汇及词组:

occupy: v. 占用,占

get-together: n. 聚会,联欢会

hesitate: v. 犹豫,踌躇

: 给某人打一个电话

preferable: adj. 更好的,更可取的

long for sth: 渴望

万能句型:李明

thank you for your invitation to dinner at your home tomorrow evening.

unfortunately, it is much to my regret that i cannot...

i feel terribly sorry for missing the chance of... is it possible for you and me to have a private meeting afterwards? if so, please dont hesitate to drop me a call about your preferable date. please

allow me to say sorry again.

(2)directions:

you failed to finish an important task assigned by your professor because of a

severe illness. write a letter to your professor tp express your apology, explain

your reason, and suggest a solution to make up the loss. you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do

not write the address.

范文:

dear prof. patent, i would be very much obliged if you could grant me another week for the task,

as my health is turning better. hope you can understand my situation and accept my apology. yours faithfully,

li ming 译文:

尊敬的patent教授:

我非常遗憾地告知您我没有完成您上周布置的读书报告,因为几天前我突然生病了。过

去的几天中我一直持续高烧,住在医院,因此无法进行任何学术活动。随信是医生的诊断书。

如果您能再给一周时间来完成它我将感激不尽,因为现在我的身体正在好转。希望您能

理解我的处境并接受我的道歉。

您真诚的,

李明篇四:英文致歉信_范文

道歉信 letter of apology 我们在工作或生活中,有时难免会犯一些错误,写封致歉信就显得很有必要。道歉信通

常包括以下内容:表示歉意;道歉的原由;出现差错的原因;提出弥补措施;请求原谅。写

道歉信的语言要诚挚,解释的理由要真实,不要显出丝毫的虚情假意。好的道歉信不仅会取

得对方的谅解,还会增进彼此的感情。

写作三步走:

表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解

tips:

在写作过程中,尽可能提供比较合理的理由。如果违反生活常识将导致扣分。

在解释完原因后,尽量提供一个合适的补救办法,使行文更加完满。

订阅收藏《考研英语写作范文100篇》系列文章

(1)directions:

you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do not write the address.

范文:

dear anne,

please allow me to say sorry again. regards,

li ming 译文:

亲爱的安:

感谢你邀请我于明日晚上与你和你的家人共进午餐。可是,我非常遗憾地告诉你我无法

赴约,因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾,我

希望你们能度过一个愉快的时光。对了,在我考试后我们可以见一面么?如果可以的话请随时给我打电话,我非常期待能和你愉快地聊天。

请允许我再一次致歉。

您真诚的,

李明

闪光词汇及词组:

occupy: v. 占用,占

get-together: n. 聚会,联欢会

hesitate: v. 犹豫,踌躇

drop sb. a line: 给某人打一个电话

preferable: adj. 更好的,更可取的

long for sth: 渴望

万能句型:

thank you for your invitation to dinner at your home tomorrow evening.

unfortunately, it is much to my regret that i cannot...

i feel terribly sorry for missing the chance of... is it possible for you and me to have a private meeting afterwards? if so, please dont hesitate to drop me a call about your preferable date. please allow me to say sorry again.

(2)directions:

you failed to finish an important task assigned by your professor because of a

severe illness. write a letter to your professor tp express your apology, explain

your reason, and suggest a solution to make up the loss. you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do not write the address.

范文:

dear prof. patent,

i would be very much obliged if you could grant me another week for the task,

as my health is turning better. hope you can understand my situation and accept my apology. yours faithfully, li ming 译文:

尊敬的patent教授:

我非常遗憾地告知您我没有完成您上周布置的读书报告,因为几天前我突然生病了。过

去的几天中我一直持续高烧,住在医院,因此无法进行任何学术活动。随信是医生的诊断书。

如果您能再给一周时间来完成它我将感激不尽,因为现在我的身体正在好转。希望您能

理解我的处境并接受我的道歉。

您真诚的,

李明

闪光词汇及词组:

assign: v. 分配,指派

fall upon sb: 降临到某人身上

continuous: adj. 持续的

prevent sb from sth/doing sth: 使某人不能做某事

hereby: adv. 因此,据此

submit: v. 提交,递交

obliged: adj. 感激的

grant: v. 同意,准予

万能句型:

i would be very much obliged if you could grant me another week for the task. hope you can understand my situation and accept my apology. apologize letter __ business english_ by lqy dear sir or madam,

i’m writing this letter to apologize to you. i’m so sorry that we made a mistake

about the shipment of vacuum cleaners. those vacuum cleaners we sent to you were meant to be sent to european countries,

but as the old worker was retired, the new one wasn’t so experienced. besides, the

model number and the price of goods in march and july are so similar that the worker

mistaken them.

i am awfully sorry for this and we promise you a replacement shipment. we will

also give a 10% i do apologize for any inconvenience this may cause you and i will try my best

to avoid the same accident happening again.

道歉信是人们经常使用的一种书信文体,用以表达自己的歉意,查字典范文大全特意为

大家整理了关于道歉信范文的相关材料,希望对您的工作和生活有帮助。

letter of apology ⅰ. sample study

sample i

dear susan,

please let me know if you will be available on saturday morning. best wishes

chen cheng

sample ii

dear mary,

i’m very sorry for not having replied to your july 6th letter sooner. when your

letter arrived, i was in beijing. as my secretary couldn’t forward it to me, it has

been lying on my desk until i got back. look forward to catching up and once again apologize for the delay. sincerely,

tom

英语道歉信范文及常用句式

道歉信是指因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对

方赔礼道歉时写的信件。道歉是一种礼貌,道歉信要写得坦率,诚恳。

道歉信通常包括三部分内容:1、表示歉意,道歉的原由;2、出现差错的原因,提出弥

补措施;3、请求原谅。语言要诚挚,解释的理由要真实。好的道歉信不仅会取得对方的谅解,

还会增进彼此的感情。

写作三步曲:

表示歉意→说明具体原因、提出补救办法→再次致歉,希望得到理解。

注意:

理由要尽量合理,违反生活常识将导致扣分;尽量提供一个合适的补救办法,使行文更

加顺畅。范文解析:

directions: you were unable to attend mr. smiths examination on international

business english writing because you got sick that morning. write a letter to express

the reasons for not being able to attend it and apologize. write the letter with no less than 100 words. do not sign your own name at end

of the letter. use wang hua instead. do not write the address. dear mr. smith,

i am indeed very sorry that i missed the examination on international business

english writing you gave last friday. i feel awful about it and want you to know what

happened that day.

i suddenly fell sick early that morning and my parents had to send me to the

hospital. please find enclosed a copy of the medical bill. sincerely yours,

wang hua

◆常用句式:

1、i am writing to apologize for … /i am writing to say sorry for

我写这封信是因……向你致歉。

2、i would like to give you my apology for…

对于……我向你道歉。

3、please accept my sincere apology for…

关于……请接受我真诚的道歉。

4、i am indeed very sorry for what i said/did, but believe i had no

intention to…

对于我说的话/做的事,我确实感到很抱歉。但请相信,我并非故意要……

5、please forgive me for a stupid choice of words.

请原谅我说话欠妥。

6、i feel awfully sorry about it and want you to know what happened.

为此我感到非常内疚,所以想告诉你实情。

7、please accept my apologies for my oversight.

请原谅我的疏忽。

8、please allow me to say sorry again.

请允许我再次表示歉意。

9、i sincerely hope you can understand my situation/think in my position and accept

my apologies.篇五:道歉信英语怎么说

道歉信英语怎么说

前几篇文章学习了英文邀请函和英文感谢信,今天就学习商务英语常用的英文道歉信,

下面赶紧跟着小编学习道歉信英语怎么说。

道歉信英语怎么说

letter of apology

letters of apologies

apology letter 道歉信常用英语词汇:

apologize to sb. for sth 因为...向某人道歉

fault 错误

remedy 补救

forgive 原谅

make an apology 道歉

shoulder the responsibility 承担责任

道歉信常用英语句型:

he wrote a letter of apology to the hostess.

他给女房东写了一封道歉信。

he wrote a very formal letter of apology to douglas.

他给道格拉斯写了一封非常正式的道歉信。

i feel very guilty for what i have done to you.

对你们的所做所为我感觉很内疚。

英文道歉信格式及范文

英文道歉信格式及范文 因迟复来信致歉Because of answering one’s letter late Dear David: I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret. I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next. Sincerely yours, Tom

对顾客的英语道歉信范文

对顾客的英语道歉信范文 对顾客的英语道歉信范文 对顾客的英语道歉信范文1 Dear XX, Good day to you!We checked with EMS,they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company,but we will push EMS to send it to you as soon as possible,and informations to you once available.Pls dont hesitate to contact with us if you have any doubt, tks. Best regards. 对顾客的’英语道歉信范文2 March 20, 20xx Dear Mr. **, I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to Beijing.My manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again. Yours, *** 对顾客的英语道歉信范文3 Dear XXX I am sorry for the late contract.I already mail it to your company but the EMS (Enhanced Message Service) said it would take three mouths to get to XXX(国家

商务英语信函道歉信

商务英语信函道歉信范文 商务范文英语道歉篇一 Dear Mr. Grison Thank you for your letter of 6 May 2004 concerning the faulty tableware. I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards. I hope that you can use our company as your supplier in the future. Your sincerely 商务信函范文英语道歉篇二 Dear Mr. Sation With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made. The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay. Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again. Your sincerely 商务信函范文英语道歉篇三

英语道歉信范文翻译

英语道歉信范文翻译 英语道歉信范文翻译篇一 Dear Charlie, Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction. I have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream. 亲爱的查理, 请原谅我的不能给你送行机场这个星期六我已经承诺。我们公司的主要业务合作伙伴将出席一个重要会议在厦门这个周末,和我的老板最后选择我陪他去谈判关于一个新事务。

我刚刚被告知这个计划,我高兴的决定是一个机会展示和提高我的能力,所以我恐怕不能到机场。追求海外留学是一个重要的一步成就你的梦想。 英语道歉信范文翻译篇二 Dear David: I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret. I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next. 亲爱的大卫: 我怕你会觉得我不可原谅过失没有回答你的来信7日12月早,但是当我告诉你原因,我相信你会相信忽视是可以原谅的。你的信到的时候,我只是在香港。

英语道歉信格式

篇一:英文道歉信格式及范文 英文道歉信格式及范文 因迟复来信致歉because of answering one’s letter late dear david: i am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret. i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next. sincerely yours, tom篇二:英文致歉信_范文 道歉信 letter of apology 我们在工作或生活中,有时难免会犯一些错误,写封致歉信就显得很有必要。道歉信通常包括以下内容:表示歉意;道歉的原由;出现差错的原因;提出弥补措施;请求原谅。写道歉信的语言要诚挚,解释的理由要真实,不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。 写作三步走: 表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解 tips: 在写作过程中,尽可能提供比较合理的理由。如果违反生活常识将导致扣分。 在解释完原因后,尽量提供一个合适的补救办法,使行文更加完满。 订阅收藏《考研英语写作范文100篇》系列文章 (1)directions: you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do not write the address. 范文: dear anne, please allow me to say sorry again. regards, li ming 译文: 亲爱的安: 感谢你邀请我于明日晚上与你和你的家人共进午餐。可是,我非常遗憾地告诉你我无法赴约,因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾,我希望你们能度过一个愉快的时光。对了,在我考试后我们可以见一面么?如果可以的话请随时给我打电话,我非常期待能和你愉快地聊天。 请允许我再一次致歉。 您真诚的, 李明

给客户的诚意道歉信范本4篇

给客户的诚意道歉信范本4篇Model letter of sincere apology to customers 编订:JinTai College

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您好,我是空调销售公司的1002号配货专员,我叫宋货匡。关于此次您在我公司购买了一台奥利菲斯S623型机柜中央空调,先前协定的送货时间是三天内送达。因我公司配送货品清单时候,因为考虑到奥利菲斯S623型机柜中央空调的派 送难度,考虑联系专业的搬运公司进行。然而经过多方联系专业的搬运公司,最终才联系上,耽误了送货时间,迟迟等到第五天才给你送货到户。你先前已经十分清楚地约定三天内送达,您告知是三天之后您要出差,家里没人。 确实我们送货到时也发生了这样的情况,后经过跟您电 话沟通。现在这台奥利菲斯S623型机柜中央空调暂时存放我 公司处。我们会替您细心看管、妥善保管的,您放心。此次 送货不及时,确实完全是我公司的工作失误造成的。为此我们感到十分地抱歉,为了弥补我们的工作过失,我们公司派送部协商决定,给予您的空调购买价格给予适当优惠,返还给你3%的购买价格。等到您到时有时间在家时候联系我们,我们会第一时间把货送达,我向您保证不会再有任何工作失误存在了。篇章2:给客户的诚意道歉信范文【按住Ctrl键点此返回目录】对本次产品存在的质量问题,我首先以我个人的名义向 你致以最诚挚的歉意,如果还有机会的话,也非常希望你再给我机会,我们一定保证以后提供的产品绝不会再有类似的情况

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weareverysorryforcausingyousomuchtroubleinyourmonthlyreport s.efforts arenowbeingmadetoestablishproceduresthatwillalleviatethissi tuation.your cooperationandpatienceintheserespectswouldbegreatlyapprecia ted.sincerely yours, oliverlee assistantmanager **newwords: acknowledgev.承认,告知已收到discrepancyn.差异 shippinginstruction装运说明shipmentn.装运

proceduren.程序 alleviatev.减轻,缓和看完这一则道歉信后,相信大多数人已经心里有数道歉信该如何写了,简单来说就是承 认错误-提出方案-礼貌结尾的三部曲。下面,安格英语老师提供了一些在道歉时可以用上的 句型: iamverysorryfor?..,butpleasebelievemeihadnointentionofbothe ring you. iamsorrythatididnotcheckthegoodsbeforedispatch半正式:可以使用缩略和口语表达:directions: 1)makeanapology,and 2)suggestasolution. youshouldwriteabout100wordsonanswersheet2.donotsignyourownn

带翻译的英文道歉信范本6篇

带翻译的英文道歉信范本6篇English apology letter with translation 编订:JinTai College

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Dear Kate: Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan. Sincerely yours, 亲爱的凯特: 对不起为我的长延迟回到你“鲁宾逊漂流记”,我以极大的兴趣阅读。 我已经读完了这本书,正要返回它,我的表弟来见我。从 来没有看过这本书,她非常感兴趣,我必须保留它了。

关于英语道歉信范文6篇_应用文

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打扰客户的道歉信范文_1

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首先十分感谢您入住xxx酒店,同时我们也对(早上/时间日期)发生的事情感到万分地抱 歉! 我已经和当事的员工进行了谈话,该名员工也深深地对自己的行为为您带来的不快感到 抱歉,在此,我代表酒店管理层向您郑重地致以深切的歉意!由于本酒店员工的错误行为, 使您有了非常不愉快的入住经历。我诚恳地希望您相信,我们绝对不允许员工如此对待像您这样尊贵的客人。由于不想打 扰您的工作/休息,我还是想送上我们精心准备的(礼 物/水果和红酒),附上这封致歉信到您 的房间。当然,如果在您方便的时候,我非常希望能当面对您表达歉意。如果您需要任何协助,请您随时直接与我联系。我的分机号:xxxx。邮箱地址: xxxxxxxxxxxxxxxxxxxxxxxxxxxxx.此致,敬礼!署名 日期篇三:英文致歉信_范文道歉信letterofapology 我们在工作或生活中,有时难免会犯一些错误,写封致歉信就显得很有必要。道歉信通 常包括以下内容:表示歉意;道歉的原由;出现差错的原因;提出弥补措施;请求原谅。写 道歉信的语言要诚挚,解释的理由要真实,不要显出丝

商务英文道歉信

apologize letter __ business english_ by lqy dear sir or madam, i’m writing this letter to apologize to you. i’m so sorry that we made a mistake about the shipment of vacuum cleaners. those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced. besides, the model number and the price of goods in march and july are so similar that the worker mistaken them. i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.篇二:职场商务必备写作模板:英语致歉信 怎么写? via安格英语 职场商务必备写作模板:英语致歉信怎么写? 在日常工作中难免会犯一些差错,学会正确的补救方法很重要。首先,我们要做的就是 致歉。你会写英语致歉信吗?在致歉信中道歉更重要还是提出解决方案更重要?如何在致歉 信中表达出自己的歉意让对方欣然接受呢?在本篇文章中,安格英语老师将以两则工作中常 见的错误为例,教大家如何写好英语致歉信。 模拟场景一:因发票有误致歉(apologies for an incorrect invoice) dear mr. hunnicutt, we shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. please accept my apologies for any inconvenience we have caused. your sincerely, peter gibson accounts manager **new words: invoice n.发票 breakdown n.故障 discount n.折扣 在以上的英语道歉信中首先作者针对出现的问题道歉,并解释了错误产生的原因。随后 另起一段提供解决建议,最后礼貌结尾。安格英语老师提示,在写道歉信时,解决问题的目的应该高于道歉本身。因此,在道歉信中给出解决方案是每一位上班族都要学会的一点。 下面,让我们再来看一则关于国际贸易中因货物质量不符的致歉信: dear mr. black, we acknowledge that there are indeed some discrepancies between the shipping instructions and the actual shipment. therefore, there will be a shortage in your may shipment. we are very sorry for causing you so much trouble in your monthly reports. efforts are now being made to establish procedures that will alleviate this situation. your cooperation and patience in these respects would be greatly appreciated. sincerely yours, oliver lee assistant manager **new words: acknowledge v.承认,告知已收到

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一.必背句子 para1:表示歉意 1.i’mverysorryfornotbeingabletovisitbeijingwithyounextweekend. i’mwritingtoapologizetoyouforit. 2.thereasonswhyican’tgowithyouareasfollows.para2:解释原因,提出补救办法 1.justnowireceivedacallfrommycousin,whowenttoaustraliaforfu rther studylastyear. 2.hetoldmethathewouldbebacktochinaat8amonsaturday,andhehope d icouldpickhimupattheairportwithhisfamily.

外贸道歉信范文.doc

外贸道歉信范文 说不出口的歉意可以以道歉信表达,你知道外贸道歉信是怎样写吗?下面就让我带大家看看一系列的外贸道歉信。望大家采纳。 外贸道歉信范文篇一 亲爱的客户: 您们好,感谢大家一路上对我们的信任、支持和帮助,我们才能在路上一步步前行,虽然艰难,却也一直令我们鼓舞感动,鼓励我们更要远行。 弯弯月希望您们能在我们这里找到美丽找到快乐找到性 福找到很多有利于自己的东西,如果能做到这些并一直坚持下去,我们想这是对一直支持信任弯弯月客户的最好答复,看到有些客户的留言,对我们的服务还是满意的,还是很支持我们的,对此我们感到欣慰。 但是最近发生了一件事情,我们在这里公开向您们道歉,以表我们的诚意,也更激励我们更好地服务大家。 前一段时间,有两位客户同时订了货,一位是北京的新客户,他特别要求我们送货时要送到他手里,我们决定采用EMS快递公司配送(EMS送件时由客户亲自签收)。 由于是预付款,EMS快递比一般快递公司多出来的那部分快递费由我们担负,并且我们也免费送他一份礼物。

另一位客户是广东佛山的老客户,他这是第四次买我们的产品,并且从来都是很信任我们预付款,我们也是尽量给予他优惠,本想让他早点收到货物,所以给他发货也采用了EMS快递公司。 以前采用EMS公司时速度也是可以的,没有出现过配送时间超长的现象。 但这一次,送到北京客户那里用了五天时间,客户接受了我们的道歉,对我们表示理解,虽然也对我们的整体服务给予了好评,但还是耽误了客户的时间,所以在这里还是再次向他表示真诚的歉意! 送到广东佛山老客户那里竟然用了九天时间!对于EMS我们很生气,多次打电话让他们尽快送到客户手里,但他们的回复都是千篇一律"我们会尽快配送的"。 这位老客户对我们一直都是很支持的,几次联系他也对此表示谅解没说什么,但这次由于EMS拖了这么长时间,他也许也失望了吧。 由于这位客户一直以来的信任和支持,以及此次快递的拖延也给客户造成了一些麻烦,我们决定将免费送他一款他喜欢的眼罩。 因为以前他曾咨询过。 我们认为这是我们最真诚的道歉,希望他还能一如既往的理解支持帮助我们。

英语商务信函道歉信范文

英语商务信函道歉信范文 DearMr.Grison Thankyouforyourletterof6May2004concerningthefaultytablew are. Iamextremelysorrytolearnthatthedeliveryyoutookon2Aprilwa sofpoorquality.Thiswasduetoourfaultypackingmachine.Wenowhav eitrepairedandwewillreplacethefaultydeliveryfreeofchargewit hinthreedays. Wehavebeensupplyingyouforfiveyearsandwewillreplacethefau ltydeliveryfreeofchargewithinthreedays. Wehavebeensupplyingyouforfiveyearsandyouhavealwaysbeenon eofourexcellentcustomers.Therefore,Igreatlyregrettheinconve nienceithascausedandwouldliketooffermysincereapologies.Ican assureyouthatsuchoccasionwillnotoccurandoursuppliesinthefut urewillagainbeofourusualhighstandards. Ihopethatyoucanuseourcompanyasyoursupplierinthefuture. Yoursincerely DearMr.Sation Withreferencetoyourletterdated3rdMay2004,Iamwritingtoapo logiesforthemistakewemade. Themistakewasmadebecauseourcomputerbrokedownon29April.Ic anassureyouwewillsendthechequeof$200toyouintwodays.Wewillof feryou20%discountforyounextstay.

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Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan. Sincerely yours, Tom 亲爱的凯特: 我迟迟未能归还您的那本《鲁滨逊飘流记》,请原谅。该书我读得津津有味。读完后,正预备归还您时,我的表妹来访,见这本书也感兴趣,定要借去一读。为了让别人也能分享您那本书所给予的乐趣,我不能及时归还。我想再延迟些日子奉还,谅您不会介意的。

道歉信(英语作文写作模板)

高考英语作文道歉信 Dear ______, ①I am truly sorry that ______(道歉的原因). ②The reason is that ______(介绍原因). ③Once again, I am sorry for any inconvenience caused. ④Hope you can accept my appologies and understand my situation. Yours sincerely, Li Ming 高考英语作文道歉信1 DearMiss Morgan, I am very sorry that I won’t be able to attend the lecture on American history tomorrow afternoon. I’m writing to tell you the reason for it. My uncle is returning home from France, and I have promised to meet him at the airport at 3:30 tomorrow afternoon. You know I’m always as good as my word. I am very interested in American society and history. I wonder if it is possible for the talk to be recorded, and if so, could I borrow the tape? It would mean a great deal to me to listen to the tape and learn what is covered in the talk. I sincerely hope you can understand me and accept my appologies.Once again, I am sorry for any inconcenience caused. Yours sincerely, Li Hua 高考英语作文道歉信2 D ear Chris, I feel terribly sorry that I cannot go to Yunnan in July with you as planned. The reason is that my left foot was injured. I fell off my bike yersterday when I was on my way to school,and the doctor insisted that I should stay in bed for at least two weeks. Can I suggest / Is it possible that we put it off until early August? Please allow me to say sorry again. I sincerely hope you can understand me. And I’m looking forward to seeing you soon. Yours,

给客户道歉信,英文

篇一:英语道歉信范文及常用句式 英语道歉信范文及常用句式 道歉信是指因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌,道歉信要写得坦率,诚恳。 道歉信通常包括三部分内容:1、表示歉意,道歉的原由;2、出现差错的原因,提出弥补措施;3、请求原谅。语言要诚挚,解释的理由要真实。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。 写作三步曲: 表示歉意→说明具体原因、提出补救办法→再次致歉,希望得到理解。注意: 理由要尽量合理,违反生活常识将导致扣分;尽量提供一个合适的补救办法,使行文更加顺畅。 范文解析: directions: you were unable to attend mr. smiths examination on international business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize. write the letter with no less than 100 words. do not sign your own name at end of the letter. use wang hua instead. do not write the address. dear mr. smith, i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill. sincerely yours, wang hua ◆常用句式: 1、i am writing to apologize for … /i am writing to say sorry for 我写这封信是因……向你致歉。 2、i would like to give you my apology for… 对于……我向你道歉。 3、please accept my sincere apology for… 关于……请接受我真诚的道歉。 4、i am indeed very sorry for what i said/did, but believe i had no intention to… 对于我说的话/做的事,我确实感到很抱歉。但请相信,我并非故意要…… 5、please forgive me for a stupid choice of words. 请原谅我说话欠妥。 6、i feel awfully sorry about it and want you to know what happened.为此我感到非常内疚,所以想告诉你实情。 7、please accept my apologies for my oversight. 请原谅我的疏忽。 8、please allow me to say sorry again. 请允许我再次表示歉意。 9、i sincerely hope you can understand my situation/think in my position and accept my apologies. 我真心希望你能理解我的处境/设身处地地为我考虑,并接受我的道歉。 10、once again, im sorry for any inconvenience caused/you have sustained.

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