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剑桥商务口语口试第二部分话题及答案要点

Business English Topics

新编剑桥英语口试必备手册（中高级）话题及答案要点What’s important when……?

1.Evaluating the success of teamwork….

Mutual trust; full cooperation; timely communication and decision making https://www.wendangku.net/doc/1c17633201.html,municating management messages to the staff

Overall purpose, feedback on performance, managers with open mind

3.Aiming to control production cost

Quality of suppliers, effective product line, management

Aiming to control cost in corporate hospitality

Event plan, food costs, reducing wastage

4.Aiming to slash business overheads

Budget and management, long-term effects, staff involved

5.Coping with a heavy workload

Benefits system, time management, employees’ mental health

6.Measuring corporate performance

Appropriate use of space, amount of light, health and safety

7.developing logistics strategies

customer service levels, information management,

other processing, warehouse management, inventory and transportation etc 8.measuring corporate performance

workplace ethics, social responsibility, law

9.selecting an employment interviewer

personal quality, interview skills, experience

10.designing an effective training plan

training needs, company budget, employee commitment

11.asking for a career break

company policy, advice from family and friends, what you can achieve 12.thinking about going for a promotion

work-related qualities, personal qualities, strengths and weakness

13.motivating senior executives

stock options, special benefits, salary, short-term incentives or bonus 14.aiming to retain good staff

pleasing work environment, career opportunity, free training

15 giving feedback

Plus points, avoidance of personal opinion, allowing reflecting time

16 deciding base salary

Salary level of comparable companies, availability of local workforce,

Company finance and compensation

17 dealing with problem employee/employee misconduct

Role of immediate supervisor, discipline, colleagues’ assistances

18. improving working environment

Office environment, workplace culture, environmental conscious

19 setting and achieving a personal goal

Goal setting guidelines, persistence, flexibility

20 managing job stress

Hobbies, job target, enough sleep

21 setting prices for new products

Costs, demand, competition

Developing new products, Market research, the size of the target market, pricing 22 promoting a product

Advertising, sales promotion, direct marketing

23 advertising a product on billboard

Design of the billboard, amount of information, the location of billboards

24 using publicity effectively

Regular efforts, publicity personnel, good professional relationships with media 25 deciding packaging for a product

Image, packaging design, offer convenience

26 choosing household appliance

Brand name, technology, price

27 aiming to improve an after-sales service

Speed of response, staff training, supervision

28 maintaining customer loyalty

Discounts, customer service, newsletters

29 dealing with physical distribution

Inventory planning and control, transportation, warehousing

30 choosing transport for a business trip

Comfort, cost, convenience

31 choosing a hotel for people travelling on business

Location, facilities provided, non-business related services

Choosing a hotel to stay on business travels

Size, workout facilities, location

32 planning business trips

Purpose, travel arrangement, luggage

Selecting an agency to arrange business travel

Reputation, speed of service, discounts offered

Preparing for a business trip

Delegating essential tasks, staying accessible, informing people around you

33 having a business travel abroad

Advance preparation, arrival of time, dressing properly

selecting staff for fact-finding tours abroad

Position in the company, previous experience of other countries, foreign language sills

34 shaping a better corporate culture

Leadership, team spirit, work environment

35 designing a company logo

Company image, logo copyright, cultural difference

36 sending corporate gifts to foreign business clients

Cultural differences, company logo, highest quality and the best taste

37 considering to sponsor a sports event

Target audience, media coverage, competitors

38 dressing for a job interview

Professional image, being clean and neat, show good taste

39 entertaining your business clients

Appropriate venue for entertainment, clear objectives for the meeting,

The timing

40 selecting a company location

Demand for products or services, transportation, labor costs

41 exporting goods or services for the first time

Legal framework, cultural differences, distribution methods

42 considering a merge with another company

Their product lines, their company culture, their markets

43 dealing with competition

Pricing policies, advertising strategies, quality

44 attracting corporate clients for IT training

Types of companies, flexibility, no-going support

Choosing new computer equipment

Reputation of manufacturer, technical superiority, after-sales services Introducing new computer software

Potential benefits, convenience to use, hardware requirements

Improving computer network security in a company

Security systems, taking advice from consultant, having regular reviews of computer network security

45 setting up a company websites

Possible benefits, promotion, designing

Making a company website effective

Content, layout of website, clarity

46 choosing an Internet company to buy from

Delivery time, special offers, range of goods(wide) Deciding to sell products on the Internet

Security for customers, distribution system, rivals

47 introducing job sharing scheme

Suitable types of job, benefits for the company

48 starting job sharing scheme

Compatible work partner, role defining, communication

49 planning a meeting

Agenda, size, suitable venue

Selecting a centre for an international conference Convenient location, facilities, entertainment

50 deciding whether to attend a conference

Venue, speakers, topic covered

51 preparing for a presentation to new staff

Information included, facilities needed, environment Planning a presentation

Practicing beforehand, researching the topic, dressing properly Organizing a product demonstration

Presenter, audience, offer free sample

52 exhibiting at trade fair

Quality of display, staff selected, planning advanced Planning the layout of a stand at trade fair Attractiveness, security of exhibits

商务英语口试常见话题

In this part each candidate’s task is to choose one topic from a set of three, and to talk about it for one minute. Candidates have one minute in which to prepare and should use this time to make brief notes. The other candidate listens to the talk and is invited to ask one or two questions at the end. Candidates may make notes while listening to their partner. Each candidate is given a different set of three tasks from which to choose. General procedure A choice of three different topics One minute preparation while making notes A/B starts with the other listening---one minute Question asked 1. Customer relation: the importance of offering incentives to customers Offering incentives to customers can help you to strengthen your customer base and enhance customer loyalty. If you offer incentives such as vouchers, complementary tickets, miles, gifts in the promotion or sales, you will attractive more customers and get them buy your products or services. At the same time the image of your company will be improved and your brands are more likely to be known by customers. 2. Product promotion: how to ensure that products are promoted effectively at international trade fairs You should send a professional team of experts to arrange the promotion at the trade fair. They must be familiar with the products you want to promote at the fair. Meanwhile they must be good at dealing with clients especially foreign clients. You should use advanced technology to display your products at the fair. Necessary equipments such as DVD, overhead projector, high-definition screen can help you demonstrate the quality, function and specification of your products. You should design your show room and stand carefully to attract more customers. Your stand should be put up at an obvious place so that every customer can get an easy access to your products. 3. How to reduce labor turnover rates In order to reduce labor turnover rates we must take the following effective measures: Set up a clear staff appraisal process to make sure that the performance of every staff can be evaluated openly and honestly and their promotion is based on their contribution to the company. Thus no one will complaint about unfair promotion which once forced some of your staff to leave their jobs.

史上最全剑桥商务英语BEC考试资料下载

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口语考试话题及参考答案

Talk about yourself having a healthy lifestyle in great detail 1-Actually, without a healthy lifestyle, the effect to study or do something else will be reduced. Even worse, an unhealthy lifestyle will cause decease. For example, smoking may greatly increase the possibility of I'm as lifestyle. As far is it necessary to have a healthy lung the cancer. In order to keep healthy, As the saying goes ‘an apple a day, keep the doctor concerned, firstly, I eat an apple or a pear every day. away.' Fruit and vegetables can benefit a lot. Secondly, I don't skimp on sleep. Studies have shown that those who sleep less tend to weigh more. Adults should aim for between 7-9 hours of sleep per night. Thirdly, doing exercise regularly is of great importance, which is good for mental and physical health. It takes me half an hour to do exercise every day. There are many ways to exercise. For example, running, ball games like football, basketball, volleyball. As for me, swimming, hiking or playing I prefer to running or playing table tennis in my leisure time. I think many people don't take regular exercise for many reasons, especially for work or study. But I think it's irrational. We are human being, not the machines. So we can't work all the time without any exercise. Besides, drinking enough water every day and keeping a balanced diet are very helpful. Many people don't take breakfast. But not having breakfast will do harm to our health. So I take breakfast every day. What's more, I get rid of some bad living habits. Eating before sleeping will affect sleep. So if I ‘m hungry, I just eat some fruit. In addition, I don't watch TV while eating because it's easy to eat much more than usual while doing other thing. That's my healthy lifestyle. 2-Describe a perfect trip or holiday and be specific on events and places of interest When I was a child, I once went camping with my family in a holiday. We decided to make a barbecue in the valley. So we collected some tree sticks to make a fire. My father asked me if I could try to make a fire. I was glad to take the job. Then I tried to set fire to the wood with a match, but produced only smoke. Then my father said, That's not the right way. I'll show you how to do it. First use the small pieces of wood because they catch fire easily. Then put the larger ones on top of them.My father helped me make a big fire. That's an unforgettable trip. 3-Describe a kind of extreme weather and explain the consequences. If I had to describe a kind of extreme weather, I would choose to speak about hazy weather. Summer can bring more than just sunshine and swimming opportunities. In many urban areas, summer is also associated with haze. Haze is air pollution in which is mixed up with dust, smoke and other dry particles. Recently, the hazy weather has happened to many cities in the north of China, such as Beijing, Tianjing,

新编剑桥商务英语(中级)课文译文

Unit 6a Reporting Results 第六单元a 报告业绩 Annual Report 年度报告 A 我们目前正实施的资源增效计划所创造的利润基本抵消了罢工及不利汇价造成的损失，这种成本绩效的改进，实现了高达1亿英镑的业绩。另外一个收人来源是最近我们出售了独家拥有的子公司迪诺克斯。 B 公司稳步发展，税前利润和例外项目上升到5.96亿英镑。公司业绩良好的一个特点仍然还是严格的现金管理制度。投资的增加给公司带来了压力，但资产负债表显示，尽管有3.46亿英镑的支出，净现金收入还是达到了32亿英镑。 C 贸易额增长了4.5%，与近几年相比有了大幅度的提高；营业额提高了3%。去年底完成的结构重组计划，使经营利润也同时增长。这一项目虽然成功、但也使净现金减少到4.72亿英镑。 D 去年我们的主要业绩是收购了一家特色化工制品公司。这一投资以及已经制定的资产出售计划。将使公司的经营范围更加合理。由于公司非核心业务经营业绩不佳。交易利润下降了7%，证明我们目前所采取的行动是合理的。 Unit 7a Health and Safety 第七单元a 卫生与安全 5 STEPS TO RISH ASSESSMENT 风险评估的五个步骤风险评估就是对工作中可能导致人身伤害的潜在危险进行周密极查，以此判断是否已经采取了足够的防范措施或者是否应该增加其他措施以防止危害发生。风险评估的目的是保证没有人受到人身伤害或者得病。事故和疾病可能夺去人的生命，而且，如果产量减少、机器被毁、保险费用增加或者需要打官司，还会影响到公司的业务。进行风险评估时需要判断的重要事项包括：判断事故隐患是否重大，是否采取了适当的防范措施以把危害减到最小。如果你的公司规模很小，井且你自信熟悉风险评估这项工作，你可以进行自我评估，或者，你也可以让有责任心的员工、安全事务代理人、安全员来帮你做这项工作。如果你自己没有把握，可向地方健康和安全监督员咨询。但切记：你有责任保证防范借施充分落实到位。第一步在你的工作场所周围巡视一遍，重新检查有什么可能引起伤害的潜在危险。忽略无关紧要的细节，把注意力集中在可能引起重大伤害或可能伤及群休的重大隐患上。向你的员工或员工代表了解他们的想法。因为他们每天身临工作场所，每天都在工作，他们可能已经注意到了一些井不是一目了然的情况。第二步把那些并不始终在工作场所的人员也考虑进去，比如清洁工、承包人以及维修人员。那些到访的公众也要考虑进去，他们也有可能因为你们的生产活动而受到伤害。第三步即使采取了充分的防范措施，仍然还会有危险存在。你需要对每种重大隐患作出判断：现存的危险是否重大，一般还是很小。首先，要考虑是否已经做了法律要求你必须做的一切。再想一想普遍接受的行业标准是否适宜。但不要就此而止，还要再为自己考虑一下，因为法.律规定你必须采取合理措施以保证工作场所的安全。切记：你的目的是通过增加必要的防范措施来减少安全隐患。第四步如果你的员工少于5人，就不必采用书面形式记录下来；但如果你有5个或5个以上的员工，就必须把评估的主要结果记录下来。也就是说要把那些较为重大的隐患写下来，并把最重要的发现结果记录在案。你应该保存这一书面材料以备将来参考。如果监督员来查询你的防范措施或者如果你卷入了一场民事责任诉讼，这份材料对你就特别有用。这份材料还能够证明你已经按照法律行事了，而且它还可么提醒你密切关注具体事务或者引起你优虑的事故隐患。第五步有时候，你无疑需要引进新的机器、物品以及工作程序，而这些有可能引发新的隐患。如果有重大变化，

新编剑桥商务英语(BEC 中级第三版)Module 6

Module 6 第六单元 6.1 Recruitment Vocabulary recruitment 招聘 migraine (headache) 周期性偏头痛 body-piercing studio 人体穿环工作室（一种从事人体美容的地方）take a sick day 请一天病假 sales position 销售职务 sales figures 销售数据 apply for 申请 go in for an interview 参加面试 arrange an interview 安排面试 automated messages 自动应答信息 lottery 彩票win～中彩票，中奖 pay off the rest of his mortgage 付清贷款余额 mortgage 抵押，按揭 disciplinary procedures 惩戒程序，纪律程序 take someone on 录用某人 walk out 离职，罢工 dismiss解雇 sack 解雇，炒鱿鱼 fire 解雇 lay off 使下岗（临时）解雇 resign 辞职 take voluntary redundancy 自愿裁员，自愿接受裁退 make redundant 裁员 give notice 预先通知（解雇、辞职等） applicant 申请人 flexible 灵活的，善于变通的 stationery 文具 personal correspondence 私人信件 pension 养老金 retirement 退休 6.2Emailing Vocabulary inbox 收件箱 check the inbox 检查收件箱

2019年公共英语考试一级口语必考话题及参考答案(1)

2019年公共英语考试一级口语必考话题及参考答案(1) A 节部分即口头提问，是针对所给的Topic(主题)设计出若干问题，向考生发问。它出现在考试的起始阶段和最后阶段。在这两部分中每位考生大约分别有一分钟左右的时间回答问题，大概要说十句话左右。所以不能简单地说上一两句就结束了。因为在口头提问部分不给准备时间，所以考生无论在考试前还是考试过程中都应有充足的准备。 (1)事先学习使用一些表达方式给自己争取一点时间思考。常用的表达方式有： As everybody knows. Sofar as I am concerned. What I mean is...Well... That is to say...You know, ... (2)重复考官的问题也是一种得体的方式，为的是让自己有一点时间思考。 (3)考试中选择自己熟悉的东西或事情来谈，否则会因为有些词不会用英文表述，而给自己造成麻烦。比如就音乐或书籍来讲，考试时选择一种会表述或表述较为容易的音乐或一本自己熟悉的书，比选择一种自己真正喜欢的音乐或一本书更现实。 (4)考试中为了使自己回答问题的内容更充实些，能够用列举法或举例说明法予以适当展开阐述。 (5)考生在回答问题时，如果发现自己要说的话太少，或觉得无话可说时，不妨把自己想到的问题再详细地说明或细化一下。 A 节部分常考话题汇总及答案 1. And what shall I call you? Most people call me Xiao Huang.

2. Where do you come from? a. I was born in Xi‘an， which is one of the major cities in China. It used to be the capital city at one point in China’s history. b. I come from Shanghai，but I was born in Xi‘an. My parents moved to Shanghai when I was just 4 years old， so I really don’t know much about Xi‘a n， apart from occasional summer visits to see some good friends of the family. In fact, I don’t have any relatives at all living in Xi'an. 3. Where about is your hometown? Xi’an is located in Shanxi Province, which is in central China. 4. Could you tell me something about your hometown? a. Hmm. . well， the population is about 6 million. It's famous for its historic sites, especially for the Terracotta Warriors. Xi'an was named the capital of China several times over many dynasties. Also, Xi'an is the starting point of the famous Silk Road, which was important in ancient times. The weather is extremely hot in summer, about 40 degrees Centigrade, and fairly cold in the winter, about 14 degrees Centigrade below zero. b. Okay. Well, first of all, my hometown is "X". I was born in the city, but moved to the outskirts of the town when I was small. "X" is a fairly large city — a pretty important economic centre actually. It has a population of 3 million. It's pretty flat, and is situated right near a large lake.

(完整版)新编剑桥商务英语(中级)学生用书_答案

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