作文部分Time: 45minutes
Functions/Commun
Input Response Registe
PART
r icative Task
. giving Rubric only (plus Internal Neutral/
instructions, layout of output communication informal
explaining a text type) (medium may
development, be note or
asking for message or 1
comments, memo or e-
requesting mail) (40-50
information, words)
agreeing to
requests
Correspondence: . One or more pieces Business Neutral/
explaining, of input from: correspondenc formal
apologizing, business e ( medium
reassuring, correspondence may be
complaining (medium may be letter, fax
2 letter, fax or e- or e-mail )
Report: describing
mail), internal or short
summarizing
communication report or
Proposal: (medium may be note, proposal
describing, memo or e-mail), (medium may
summarizing, notice, advert, be memo or e-
recommending,graphs, charts, etc.mail ) (120-
persuading(plus layout if140 words)
output is fax or e-
mail)
Notes: Note writing is very easy. Just write as you speak to another person face to face. You write a note when you want to speak to the person who is now absent. You write it in a very informal style: the language is simple and easy, and only a few sentences are needed.
Write down the date first (sometimes you can even drop this down when it
is not important).
Then spell his or her name, usually the first name, since it is
very friendly and intimate.
Next begin the message at another line and finish it to the end.
Finally end the note with your name, also first name.
(For further reference, see Student Book Page 78.)
Messages: (For further reference, see Student Book Page 14.)
E-mails:(For further reference, see Student Book Page 37.)
Memos: A few words should be said about the format of memos. Generally they have all the features of letters in format. But they usually have more formalities and features that will make them easy to be recognized and filed. These features are:
A typed or printed heading
Date
File or reference numbers
v1.0可编辑可修改Reader ’ s full name
Writer ’ s full name
Subject line
A distribution list
You may not need to include all of these items in every memo. What
features should be included depend on the memo you are writing.
(For further reference, see Student Book Page 109.)
Reports: Directions are available in Student Book. See Page 81-82.
Letters:Directions are available in Student Book. See Page 79-80.
Appendix:
BEC商务信件写作部分攻略
以下是商业信函的写法:
第一章格式问题
1.格式问题:
请同学们在BEC的写作中采用平头式的写法。
收信人的姓名和地址置于信纸的左上方
地址、称呼和结束礼词后没有标点符号
日期在右上方
段落从定格开始,段落之间的行距为两行(但在考试中由于受答题卡限制,请同学们
酌情考虑)
写信人的名字和头衔在签名下方
2.称呼和结束礼词的注意事项:
称呼的写法遵循下列原则:
Dear Sir or Madam写信给某一公司,不确定具体的收信人
Dear Sir对男士,但是你不知道他的具体姓名
Dear Madam对女士,但是你不知道他的具体姓名
Dear Mr Smith对男士
Dear Ms Smith对已婚或未婚的女士
Dear Mrs Smith对已婚女士
Dear Miss Smith对未婚女士
Dear John (此处John为英语中常用男对朋友或你比较熟悉的人(通常为多年生
名 )意伙伴)
称呼与结束礼词存在对应的关系,请同学们特别注意:
Dear Sir or Madam Yours faithfully
Dear Mr/Ms/Mrs/Miss Smith Yours sincerely
Dear John Best wishes
以下均为错误用法:
Dear Mr John
Dear Mr John Smith
3.日期:
在英国英语中,天在前,但是在美国英语中,月份在前。所以某些特别的时期容易引
起误解。例如: 12 06 2003
在英国指的是: 6 月 21 日
在美国指的是:12 月 6 日
因此日期要写成:12 June 2003
注释:在BEC考试中同学们可以采用恩波所推荐的用法。但是12 06 2003的用法仍然是可以使用的,因为BEC为英版考试。
在使用恩波推荐的用法时,要记住月份使用大些字母开头。天后不必写th 、 rd 、 nd 或
者 st 。
第二章写法问题
预备参加bec 考试的同学们由于缺乏商务写作的实际经验,对于写作部分都比较郁
闷。恩波结合历年考试实际,为大家准备了15 类共计 50 个经典的实战句型,供大家在考场上使用。我们对每一个句型都模拟了一种环境:
1.信件的开头:
We are wri ting to enquire about
We are writing in connection with
We are interested in and we would like to know
环境:
You want to know the prices of some air conditioners.
We are interested in your air conditioner and we would like to know
the prices of some air conditioners.
You saw an advertisement in the newspaper yesterday and you want
further information.
We are writing in connection with the advertisement in the
newspaper yesterday.
You want to know if the company you are writing to organizes holidays to
Africa.
We are writing to inquire about the holidays to Africa that your
company organizes.
2.回信的开头:
Thank you for your letter of (date) asking if ?
enquiring about ?
We have received your letter of
enclosing ?
(date)
concerning ?
境:
A company wrote to you on 23 July. They wanted to know if you
sell photocopiers.
Thank you for your letter of 23 July, asking if we sell photocopiers.
A man wrote to you on 18 December. He wanted employment with your company. He also sent his curriculum vitae.
We have received your letter of 18 December, enclosing your
curriculum vitae.
A company sent you a fax on 3 June. They wanted to know if you were
going to the marketing conference in London.
Thank you for your fax of 3 June, asking if I was going to the
marketing conference in London.
A woman telephoned you this morning. She wanted to know if her order No.
599 had arrived.
Thank you for your telephone call this morning concerning the order No. 599.
3.信件的尾:一
般尾:
I look forward to receiving your reply/order/products/ect.
Looking forward to hearing from you.
如果你在信件中提供了信息:
I hope that this information will help you.
Please contact me if you need any further information.
Please feel free to contact me if you have any further questions.
Please let me know if you need any further information.
4.引入主题:
With reference to
Further to
With regard to
I am writing in connection with
注:引入主题的句子可以被写在信件的开头,但with regard to不能用于信件的开头。
环境: (How would you start a letter about each of the following)
an invoice (No. 679) for a photocopier
With reference to Invoice No. 679, we regret to tell you that the
product arrived in bad condition.
th
a meeting you had with the addressee on Jan. 16
Further to the meeting on 16 January, I am delighted to tell you that we
are now able to give you a special offer for our Peach Series computer.
an advertisement in the times newspaper
I am writing in connection with the advertisement in the times newspaper
yesterday.
an application for a post as secretary in your company
I am writing in connection with your application for a post as secretary in
our company.
a fax order for six computers that you received today
with reference to your fax order for six computer, I regret to tell you
that they are out of stock at present.
v1.0可编辑可修改
5.告知好、坏消息:
好消息:
I am pleased to tell you that?
delighted inform
happy advise
坏消息:
I regret to tell you that?
am sorry inform
advise
We regret that?
境:( complete these sentences using phrases for referring and giving
good or bad news. )
a. ___________________________ your order for some cupboards,
_____________________ we have had to increase the price.
b. ____________________________ your application for a post as secretary,
______________________________ that we would like you to start work as soon
as possible.
c. _________________________________ your application for a post as
secretary, ______________________________ that you were not successful.
d. _________________________________ our telephone conversation this
morning, ______________________________ that your car is now ready for you
to collect.
6.明你所能做的和不能做的:
We are unable to?
We are able to?
We have been forced to?
境:
You cannot lower your prices.
We regret that we are unable to reduce out prices.
You have had to raise your prices because the government has increased
the sales tax.
We have been forced to raise our prices because the government has
increased the sales tax.
However, you can give them a discount of 5% if their order is for more than
$8,000.
We are able to give you a discount of 5% if your order is more than $8,000.
With regard to their second question, you cannot accept payment in
Egyptian pounds but you can accept US dollars or Euros.
We are sorry that we are unable to accept payments in Egyptian pounds
but we are able to accept US dollars or Euros.
7.明原因:
This is owing to?
due to?
a result of?
because of?
注: owing to通常用于不好的消息。如果想在原因中使用,加上the fact that的从句。
境:
increase prices --- fall of the dollar
We have been force to increase our prices. This is owing to the fall of the
dollar.
Delay the delivery of the goods --- strike by airline pilots
We have been forced to delay the delivery of the goods. This is owing to
the strike by airline pilots.
Increase all salaries by 10% --- rise in sales
We are able to increase all salaries by 10%. This is the result of a big
rise in sales.
Cut all salaries by 10% --- fall in sales
We have been forced to cut all salaries by 10%. This is due to the fact
that there has been a fall in sales in the past ten months.
Cannot deliver your new order --- we have not received your payment fro the
last order
We regret that we are unable to deliver your new order immediately. This is
owing to the fact that we have not received your payment for the last order. Cancel the meeting --- a lot of staff have been ill
We have been forced to cancel the meeting. This is because some members
of our staff have been ill.
8.请求采取行动:
Please could you as soon as possible.
We would be grateful if you could without delay.
We would be appreciate it if you immediately.
could
注: please could you是最直接的方式。在要求一些一般性的事情时,可以使用这种表达。
v1.0可编辑可修改
环境:
You have seen an advertisement in the newspaper for a post as office manger.
You want an application form.
I would appreciate it if you could send me an application form.
The photocopier in your office has broken down. You want to have it
repaired, quickly.
We would be grateful if you could send a repairman to fix our
photocopier as soon as possible.
You have moved your office and you want the post office to forward
your letters to your new address.
Please could you forward my letters to my new address.
You want the telephone company to put another telephone in your office. You
need it urgently.
We would appreciate it if you could put another telephone in our office
immediately.
You have written to a company and you want them to reply quickly.
I would be grateful if you could give us a reply quickly.
9.抱歉:
We must apologize for
We apologize for
We are extremely sorry for
注:以上句型后请使用动词ing 形式。
以上句型中的for可以换成that ,然后用从句表达。
一般来说,解释产生问题的原因,然后在信的结尾处再次表达歉意。
再次抱歉:
v1.0可编辑可修改Please accept our apologies once again.
We hope that this has not caused you any inconvenience.
With apologies once again.
10.要求提供信息:
Please could you give us further details about ..
We would be grateful if you could inform us (about/if)
We would appreciate it if you could let us know ( about/if )
We would like to know ( about/if )
注:如果需要特别重要的信息,可以在以上句型前使用:in particular。
环境:
You wrote a letter to someone and they haven’t replied. You want to know
if they received the letter.
We would be grateful if you could let us know if the letter has reached you.
A businessman is going to your country. He wants you to get a visa for him.
You need all the details about his passport (his nationality, date of birth,
where his passport was issued, and when it expires).
Please could you give details about your passport. I would like to know
your nationality, date of birth, where your passport was issued and when it
expires.
You want to know about the same businessman’s flight (flight number, d ate and time of arrival).
In particular, I would like to know your flight number, date and time of
arrival.
11.轻度抱怨:
Unfortunately, +表示something is wrong的句子
v1.0可编辑可修改
环境:
A company has sent you a bill for the wrong goods.
Unfortunately you sent us a bill for the wrong goods. Please could you
send us a correct bill as soon as possible.
Your new photocopier has broken down. You have to write to the company who
sold it to you.
Unfortunately our new photocopier has broken down. Please could you send
a repairman to fix it for us as soon as possible.
Two temporary secretaries do not speak English. You have to write to the
agency who sent them to you.
Unfortunately two temporary secretaries you recommended to us do not
speak English. We would be grateful if you could recommend two more who
could speak English.
You keep receiving letters for someone else. You have to write to the
post office.
Unfortunately I keep receiving letters for someone else. Please could
you make the address clear before you deliver letters every day.
12.提醒某人对某事的注意:
I should like to draw your attention to (the fact that)
I should like to point out that
如果你提醒的事情对方已经知道(你想表达你的生气):
I should like to remind you that
I hope that it is not necessary to remind you that
环境:
One of your staff keeps parking his car in front of the main door, the
space which is reserved for the MD.
I should like to remind you that the space in front of the main door
is reserved for the MD.
Someone is interested in purchasing a large quantity of your
simplex cameras. Tell him about 25% discount for large orders.
I should like t draw your attention to the fact that we offer about 25% discount for larger orders.
One of your staff arrives half an hour late for work every day. (She should start at .)
I hope that it is not necessary to remind you that work start at 9: 30 every day.
Someone is interested in your products. Tell him that you guarantee
that your prices are the largest in the country.
I should like to point out that we guarantee that all prices are the lowest in the country.
13.要求某人采取行动:
We must insist that DO(DO 指动词原型)
注:请注意这一句型和句型8 的区别。
环境:
We must insist that you deliver the goods immediately.
14.警告:
Unless We will be forced to
If(not)
环境: (What warnings would you give these people)
A company that has not paid your bill
Unless you pay the bill, we will be forced to take legal actions.
Another company that is using your company’s car park
If you do not move your car away from our park, we will be forced to
turn to the police.
An employee who always arrives late for work
Unless you come to work on time, we will be forced to fire you.
A builder who has left a lot of their tools in your office
If you do not take your tools from our office, we will be forced to
throw them away.
15.强烈抱怨:
注:
强烈抱怨遵循以下步骤:
a.阐述发生的问题: it is now over nine months since we placed this order and we are still waiting for the cabinets.
b.使用句型 12:I should like to point out that we have already paid for these cabinets.
c.使用句型 13 : we must insist that you deliver them immediately.
d.使用句型 14:unless we hear from you within 7 days we will take legal action.
第三章检查(包括图表写作和report )
检查的四个主要方面:
1.标点符号:
完全禁用的符
号::“”
《》。
y改成复数
3.语法:
主谓一致
冠词
次序
介词
时态
漏词
4.可能导致信息表达不清的因素:太长的段落
太长的句子
运用不常使用的词汇
一次包含太多的信息
信息不完整
信息顺序混乱
Appendix Two:
对于线性图表的描述
上升
1.对于上升趋势的描述:
a.可以使用的动词或动词词组:to increase
to go up
to rise
to grow
to leap
to soar
to shoot
to pick up
b.可以使用的名词:
an increase
a growth
a jump a
soar
an upward trend
2.对于上升到某个位置的描述:
a. 1. a. 中的动词+ to +具体数据。
b. 1. a. 中的动词+ to +the peak of +具体数据。
c. 1. a. 中的动词+ reaching the peak of + 具体数据。
d. 1. a. 中的动词+ reaching + 具体数据。
e. to peak at +具体数据
f. to climb to + 具体数据
3.对于上升的程度的描述:
a. 1. a.中的动词+by+具体数据。
b. 1. a.中的动词+副词。
下降
1.对于下降趋势的描述:
a.可以使用的动词或动词词组:
to fall
to go down
to slide
to collapse
to decline
to drop
b.可以使用的名词:
a collapse
a decrease
a fall
a decline
a drop
2.对于下降到某个位置的描述:
a. 1. a.中的动词+to+具体数据。
b. 1. a.中的动词+to+the bottom of+具体数据。
c. 1. a.中的动词+reaching the bottom of +具体数据。
d. 1. a.中的动词+reaching +具体数据。
3.对于下降程度的描述:
a. 1. a.中的动词+by+具体数据。
b. 1. a.中的动词+副词。
对于平稳的趋势的描述:
可以使用的动词或动词词组:
to hardly change
to have little change
to keep steady
to remain constant
to stay the same
表示程度的副词:
1.程度较大:
considerably
dramatically
greatly
markedly
obviously
quickly
rapidly
sharply
significantly
suddenly
2.程度较小:
slightly
gradually
slowly
steadily
时间的嵌入
嵌入时间时所使用的介词和介词词组:in
from to
between.and
during and
v1.0可编辑可修改at the start of??
by the end of??
over ??
at the end of??
throughout??
’ s +具体数据
上升和下降的合描述(嵌入了和程度之后):
1.先上升后下降的句型:
...... increased slowly during??and?? but fell sharply in??.
A steady fall in??during??and?? followed the sharp increase
in??.
2.先下降后上升的句型:
?? fell before??began to make a recovery??
?? continue the recovery, climbing to??
?? dropped during??but increased again in??
?? fell and then pick up during??
?? collapsed before rising to??at the end of??
3.起伏波的句型:
?? fluctuated sharply all through??
4.波不大的句型:
?? hardly changed through the period between ?? and ??
柱状形的描述
形形的描述