商务英语整理

A. Asking about someone’s job —询问工作及回答

What do you do?

What’s your job?

What do you do for a living? I’m an engineer.

I work in automotive industry.

I work for BBA.

(job name)

(place of general area)

(name of a company)

B. What does your job involve? / What do you do in your job? —问工作性质及具体职责

Main responsibilities

I’m in charge of (= responsible for) all deliveries out of the factory.

I have to deal with any complaints.

I run the production department, and 20 people work under me.

Daily duties/routines

I have to go to a lot of meetings.

I visit/see/meet clients.

It involves doing quite a lot of paperwork / traveling a lot / dealing with customers / human contact / team work.

C. Describing your job —描述工作

All these words are used in front of 'job' and 'work':

?satisfying, stimulating, fascinating, exciting: the work is interesting and gives you positive feelings.

?dull, boring, uninteresting, unstimulating: the work is not interesting.

?repetitive, routine: the work involves doing the same things again and again.

?tiring, tough, hard, demanding: the work is difficult and makes you tired.

I work for a large European car maker. I work on car design. In fact, I run the design

department and I manage a team of designers: 20 people work under me. It’s very interesting.

One of my main responsibilities is to make sure that new model designs are finished on time.

I’m also in charge of design budgets. I deal with a lot of different people in the company. I’m responsible for co-ordination between design and production: I work with managers at our manufacturing plants.

D. Working hours —工作时间

What are your working hours?

Do you do/work any overtime?

How much holiday / how many weeks’ holiday do you get?

I work nine-to-five. / I have an eight-to-nine job.

I usually start at nine and finish at four.

I work very long hours.

I do shift work. / I work (in) shifts.

I have flexi-time. / I’m on flexi-time. / There is a system of flexi-time in our company. / Our

company runs a system of flexi-time.

I work overtime, and I get paid extra.

I get six weeks’ paid holiday.

E. Moving up —扶摇直上

I’m hoping to get promoted next year.

You can work your way up quite quickly.

I’m ambitious. I want to move up the career ladder.

Paul worked hard at the company and his prospects looked good. After his first year he got a good pay rise, and after two years he was promoted. After six years he was in charge of the accounts department with five other employees under him.

F. Word combinations: work and job —其它与工作相关的说法

I leave for work at 7.30 every morning.

I go to work by train and subway.

I get to / arrive at work at about nine.

I’m usually at work till five.

I don’t get ill very much so I’m not often off work.

I’ve been offered work / a job in Munich. But I’m not prepared to take on that job.

I’m a workaholic.

My workload is heavy / light.

I commute to work.

I work full-time.

I work part-time.

We all have to clock in and clock out every day.

G. Pay and benefits—收入及福利

It isn’t very well-paid.

I’m on a pretty good salary.

I get a regular pay rise.

I earn￥50,000 a year.

I get holiday pay and sick pay with my job.

I get a company car.

They’ve got a good pension scheme.

I get private health insurance.

They give us a bonus at Christmas.

I get six weeks’ paid holiday.

They said I can go part-time after I’ve had my baby.

I’m taking a few days off next week. The kids are off school.

I'm a salesman based in Shenyang. I get a basic salary, plus commission: a percentage on everything I sell. If I sell more than a particular amount in a year, I also get extra money - a bonus, which is nice. There are some good fringe benefits with this job: I get a company car,

and they make payments for my pension, money that I get regularly after I stop working. All that makes a good benefits package.

H. Losing your job —工作没了

I was late so often, so I lost my job. I got the sack. (I’m sacked. 被解雇，比较口语化) / I was

fired / dismissed.

Due to a fall in demand, a number of workers in the factory were made redundant. (be made redundant = be thrown out, no longer needed) / A number of workers in the factory were laid off. (be made redundant 比be laid off 正式)

Office worker, Luke, lost his job yesterday. He was sacked/fired/dismissed when he was discovered using the internet to book his holiday during his work time. Luke was shocked at his employer’s decision. He said, “Everybody used the internet at work – the company can’t sack us all!”

Around 250 workers at the BMW car plant in Birmingham face unemployment after the company announced that it plans to close the factory next year. 100 men will be made redundant/will lose their jobs at the end of January and a further 150 in June. The closure will have a devastating effect in an area where 15% of the adult population is already unemployed/out of work.

* (Notes) You are dismissed, sacked or fired if you do something wrong at work or if you do not work to the required standard. You are made redundant when the company closes or does not have enough work.

I. Leaving the company —离开公司

By the time Paul was 30, however, he decided he wanted a fresh challenge. He was keen to work abroad, so he resigned from his company and started looking for a new job with a bigger company. After a couple of months he managed to find a job with an international company which involved a lot of foreign travel…

resign from on e’s company （辞去工作，也可以说He quit the company.）

J. Office work —办公室工作

She works at a computer most of the time, where she writes letters and reports.

She answers phone calls, mostly from customers.

She makes phone calls to customers.

She shows visitors around.

She does general paperwork, e.g. filing reports, writing memos, answering letters.

She arranges meetings for her boss and other managers in the company.

I’m an office worker in an insurance company. It’s a nine-to-five job with regular working hours. The work isn’t very interesting, but I like to be able to go home at a reasonable time.

We all have to clock in and clock out every day. In this company, even the managers have to.

K. In the plant —在工厂

A plant is where products are manufactured (= made). Modern factories have fewer workers

than in the past – this is because of automation, and most factories use an assembly line. On an assembly line, workers fit/assemble the different parts, and supervisors check / inspect / examine each stage to make sure the product meets the required standards.

I work in a car plant. I work in shifts. I may be on the day shift one week and the night shift

the next week. It’s difficult changing from one shift to another. When I change shifts, I have problems changing to a new routine for sleeping and eating.

L. Teleworking or telecommuting —远程办公

I’m a commercial artist in an advertising agency. I work in a big city, but I prefer living in the country, so I commute to work every day, like thousands of other commuters. Working from home using a computer and the Internet is becoming more and more popular, which is called teleworking or telecommuting. But I like going into the office and working with other people around me.

M. Personal qualities （个人素质）

She’s very ambitious. I’m sure she’ll be very successful one day.

He’s extremely conscientious. He’s often here long after everyone else has gone home.

She’s very flexible. She can adapt to most situations.

He’s very punctual. He’s never late for meetings.

She’s always on top of her work. Her desk is always tidy.

You can always depend on him for an honest opinion. He’s not afraid to speak him mind.

He isn’t very reliable. He takes a day off sick every two weeks.

She’s a bit lazy. She doesn’t do anything if she doesn’t have to.

He hasn’t got much self-confidence. He worries about what people think of him.

I wish he were more independent. He tends to rely on other people too much.

I have to keep telling him what to do. He doesn’t really ever think for himself.

Whatever you ask him to do, he does it wrong. He doesn’t seem to have much common sense.

You have to tell him what to do and when to do it. He never seems to use his initiative.

N. The right person —公司需要什么样的人呢？

self-starters, self-motivated, self-driven: good at working on their own.

methodical, systematic and organized: can work in a planned, ordered way.

computer-literate: good with computers.

numerate: good with numbers.

motivated: very keen to do well in their job.

talented: naturally very good at what they do.

team player: people who work well with other people.

O. Schedule or timetable —跟时间赛跑

It is on schedule. (= Work is completed at the planned time.)

It is ahead of schedule. (= Work is completed before the planned time.)

It is behind schedule. (= Work is completed later than the planned time.)

A qualified employee should be able to work independently and meet tight deadlines. That is

to say, the boss sets/stipulates the deadline, and we are supposed to meet the deadline. And you will be lucky if your boss agrees to extend the deadline!

P. Time management —时间管理

?Use a diary (BrE) or calendar (AmE) to plan you day and week.

?Plan your day in advance. Make a realistic plan of the things you have to do, in order of importance: prioritize them. Work on things that have the highest priority first.

?Avoid interruptions and distractions, which stop you doing what you had planned.

?Do jobs to a realistic level of quality in the time available, and to a level that is really necessary. Don’t aim for perfectionism when there is no need for it. Try to balance time, cost and quality.

Q. Talking about your free time —说说业余时间做什么

What do you like doing in your free time?

Do you prefer a wild night out or a quiet night in?

What are you doing tonight / at the weekend?

Are you going out tonight?

Have you got any plans for this evening / this weekend?

Let’s go to the pub/the cinema/ the theatre/a restaurant/a nightclub/ a concert.

Are you going out tonight? There’s a new restaurant opened nearby.

- Not tonight. I’ve been out every night this week. I want to have a quite night in for a change.

How’s the project going? I bet you’re getting a bit tired of it, aren’t you?

- Absolutely! I’ve been stuck indoors all week. I want to go out and have some fun.

Are you doing anything exciting this weekend?

- Yes, I’m going to a house-warming party. A friend of mine has just moved into a new house.

He’s been out every night this week.

- Oh, he seems to have a very active social life.

R. Hobbies and interests —兴趣爱好

Have you got a particular interest?

Have you got a hobby?

How long have you had this hobby?

Is it an expensive hobby?

How much time do you spend on your hobby?

I’m really interested in photography.

I’m very keen on gardening.

She is absolutely obsessed with internet surfing.

I’m a big fan of old black and white films.

I’m learning to play the guitar.

I spend all my free time doing karate. I joined a club three years ago and I’ve just got my black

belt.

I used to go windsurfing every week but I had to give it up when I started university because I

didn’t have the time.

I paint most evenings and weekends. I find it relaxing and it takes my mind off work.

I go fishing quite a lot. It gets me out of the house and it helps me relax and forget all my

worries.

I took up golf when I was about 40, when I had to stop playing rugby.

S. Talking about products, prices, orders and delivery —说说产品、价格、订货、和送货

Goods (pl用作复数) is the general word used for things that are made to be sold. When the product is finished, it is packaged and stored in a warehouse. When a customer orders some of these goods, they are delivered to the shop.

I’m head of car production at BBA. On the assembly line we mass-produce cars. The plant is highly automated: we use a lot of machinery. These machines are expensive to buy but very cost-effective – we don’t have to pay them wages! We use industrial robots. These robots are part of the system of computer-assisted design and manufacturing. (*about production 谈生产)

After developing and making a product, a company launches a product. Launching a product means that the product is officially made available for sale. If a design defect or design fault is found in a product after it has been launched, the company may have to recall it, that is, the company asks those who have bought it to return it so that the defect can be corrected.

The customer is king. There is increased emphasis on the importance of the customer and meeting the customer’s needs.

The success of an enterprise will lie in the deep understanding of customers’demand and providing individualized service for customers.

Enterprises face both the competition of product quality and the competition of attracting and retaining customers.

Our primary concern is the quality and durability of these products.

Our product would compete favorably with other brands because of their superior quality.

Our prices are the lowest compared with those of other suppliers in your market.

The price of most things is pretty elastic. It depends on where you buy them and what the demand is.

We think the price you’ve quoted us is very reasonable. You’ve got yourself a deal.

Companies providing raw materials and components or parts to a manufacturer are its suppliers. In modern manufacturing, suppliers are increasingly viewed and referred to as partners.

T. Capacity and output —产能和产量

Output is the number or type of things that a plant, company, industry produces.

The maximum amount that a particular plant, company or industry can produce is its capacity.

If it is producing this amount, it is working at full capacity. If it is producing more than what is needed, there is overproduction.

U. Competition and competitors —竞争和竞争对手

Competition describes the activity of trying to sell more and be more successful. When competition is strong, we can say it is intense, stiff, fierce, or tough.

Companies and products in the same market are competitors or rivals. Competitors compete with each other to sell more, to be more successful.

The most important companies in a particular market are often referred to as key player.

V. At a hotel —在旅馆

book a room→arrive at the hotel →check in at reception →go up to your room →tip the porter (who carries your luggage upstairs) →go out for dinner in a local restaurant →spend the night in the hotel →have an early morning call at 7 o’clock →get up and have a shower →have breakfast →pay your bill →leave the hotel

More words and expressions

Could I book a room for next Thursday?

Does the room have a sea view?

Could I have and early morning call at 7 a.m. please?

When do you serve dinner?

Could I pay my bill please?

Could you order a taxi for me to go to the airport?

Are you fully booked next week?

Is breakfast/dinner included?

Where is the lift? (AmE elevator)

商务英语笔记整理

商务英语整理笔记 询价还价(询盘还盘) inquiry 询盘 offer/quotation 报盘 ※firm offer 实盘 ※non-firm offer 虚盘 ※subject to 以---为准例:我方向您放报实盘,以您方在下周前回复为准。We send you firm offer subject to your reply reaching us before next week、 subject to our final confirmation/prior sale/goods being unsold 以我们最后的确认/以前的销售/未出售货物为准(了解即可) This offer is valid/open/good/firm for 3 days、该报价有效期为3天。 counter offer 还盘 offerer 发盘人 offeree 受盘人 ※superior to 比---好superior quality 质量上乘inferior to 不如---- 考点在to The goods is of superior quality、产品质量上乘。 ※sale by trademark/brand/name of origin 按照商标/品牌/产地名销售 discount 打折e、g、打7折30% discount Your price is rather at the high side/low side、您的价格高/低。 ※out of stock 缺货 ※supply from stock 供现货 ※supply sb with 例:我方向您方提供100吨核桃现货。We supply you with 100 tons of walnuts from stock、market is firm 市场趋升market is active 市场活跃market is strong 市场坚挺 specialize in +名词专营---- line 行业或职业What’s you line?您从事什么行业？ line 行情out of line of the market 与市场不符合 in line with 与---一致 considerable business 大量生意 Chamber of Commerce 商会 ※CIFC3% London=成本、保险加运费及3%的佣金运至伦敦港口 price list 价目表 平等互利的基础上on the basis of equality and mutual benefit We owe your name and address to +人或公司承蒙-----告知贵公司的名称与地址 有竞争力的价格competitive price ※与其她供应商比较起来,我们的价格更有竞争力。Our prices are more competitive than those of other suppliers、或Our prices compare favorably with those of other suppliers、 ※首批订单initial order ※试订单trial order ※place/book an order with sb、向某人订货 常用的贸易术语 A、E组发货 1※、EX works 工厂交货(……指定地点) (备注: ex=from)

商务英语写作教学大纲

《商务英语写作》教学大纲 一、课程性质、任务和基本要求 1．课程性质 《商务英语写作》是商务英语专业的专业核心课程，也是文秘、国贸等涉外专业的重要选修课程，旨在培养学生英语五项技能中的英语写作能力。此课程涵盖了商务英语基本写作类型、写作规、写作格式和写作方法，课程容与现实商务生活紧密结合，既提供各种实例，又设计了一体化的实训，训练学生用英语有条理地组织商务信息，起草规得体、条理清晰的商务文书，合理利用商务交流中的礼节和技巧，建立有效的商务沟通。 2．课程任务 开设本课程旨在使学生对商务情景中最常见和最常用的各种应用文的用途及格式有一个总的了解，使其不仅能熟悉商务文体的各种惯用英文表达法，而且能广泛增加有关商务知识，并在模拟及实景中运用这些知识进行商务交际。 3．基本要求： 充分利用教材中的商务材料以及老师所给的案例，并结合所学商务知识，与现实商务活动进行多种形式的联系，提高学生对各种商务写作材料的准确理解和把握。经过反复学习、模仿和套用，掌握商务应用文的书写规律和方法，逐渐学会撰写各类商务应用文，力求语言正确，表达得体，在实际操作中活学活用。 二、学时分配建议 本课程教学总时数为66课时，具体学时分配可参见下表。 学时分配建议表

三、教学目标： 1．课程能力目标： （1）能够根据招聘广告并结合个人实际情况，熟练撰写英语求职信、应聘信、求职追踪信和个人简历等求职类文书 （2）能够运用商务交际中的礼节和技巧，撰写英语邀请函、感信、祝贺信等常见社交类文书 （3）能够规地起草英语启示、通知、备忘录、商务报告、会议纪要等常用公务文书（4）能够比较规地撰写英语名片、简章、商品使用说明书、推销函等主要商务宣传文书 （5）能够正确、得体地处理询盘信、发盘信、还盘信、订单与合同等常规外贸商务函电。 2．课程知识目标 （1）掌握英文求职信、应聘信和个人简历的基本格式和主要容； （2）了解英文书信的基本格式和不同书信类型的写作特点；

商务英语词汇大全(BEC词汇打印版)

商务英语词汇大全abroad adv.在国外，出国，广泛流传 absence n.缺席，离开 absent adj.不在，不参与 absenteeism n.（经常性）旷工，旷职absorb v.吸收，减轻（困难等）作用或影响abstract n.摘要 access n.接近（或进入）的机会，享用权v.获得使用计算机数据库的权利 accommodation n.设施，住宿 account n.会计账目 accountancy n.会计工作 accountant n.会计 accounts n.往来账目 account for解释，说明 account executive n.（广告公司）客户经理accruals n.增值，应计 achieve v.获得或达到，实现，完成acknowledge v.承认，告知已收到（某物），承认某人 acquire v.获得，得到 acquisition n.收购，被收购的公司或股份acting adj.代理的 activity n.业务类型 actual adj.实在的，实际的，确实的 adapt v.修改，适应 adjust v.整理，使适应 administration实施，经营，行政administer v.管理，实施 adopt v.采纳，批准，挑选某人作候选人advertise v.公布，做广告 ad n.做广告，登广告 advertisement n.出公告，做广告advertising n.广告业 after-sales service n.售后服务agenda n.议事日程 agent n.代理人，经纪人 allocate v.分配，配给 amalgamation n.合并，重组 ambition n.强烈的欲望，野心amortize v.摊还 analyze v.分析，研究 analysis n.分析，分析结果的报告 analyst n.分析家，化验员 annual adj.每年的，按年度计算的 annual general meeting（AGM）股东年会anticipate v.期望 anticipated adj.期待的 appeal n.吸引力 apply v.申请，请求；应用，运用 applicant n.申请人 application n.申请，施用，实施appointee n.被任命人 appraisal n.估量，估价 appreciate v.赏识，体谅，增值appropriate v.拨出（款项） approve v.赞成，同意，批准 aptitude n.天资，才能 arbitrage n.套 arbitration n.仲裁 arrears n.欠账 assemble v.收集，集合 assembly line n.装配线，流水作业线assess v.评定，估价 asset n.资产 current asset n.流动资产 fixed asset n.固定资产 frozen asset n.冻结资产 intangible assets n.无形资产 liquid assets n.速动资产 tangible assets n.有形资产 assist v.援助，协助，出席 audit n.查账，审计 automate v.使某事物自动操作 average n.平均，平均水准 awareness n.意识；警觉 backing n.财务支持，赞助 backhander n.贿赂 backlog n.积压（工作或订货） bad debt死账（无法收回的欠款）balance n.收支差额，余额 balance of payments n.贸易支付差额balance sheet n.资产负债表

商务英语翻译：商务英语五大实用翻译技巧

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商务英语阅读课堂笔记整理版汇总汇编

Business English A Reading course（整理版） 商务英语阅读的主要内容： 商务英语阅读主要包括世界经济形势、经济全球化、国际贸易与投资、金融风险与管理、商业文化、企业管理等。这些阅读材料不但传递最新的世界经济和国际商务信息，开阔学生的视野，还提供最新、最典型的商务语言和词汇，有助于学生熟悉并掌握商务英语文章的典型语言用法、语言风格及语言特点等。 1）阿迪达斯Impossible Is Nothing. 没有什么是不可能 2）香奈儿Fashion passes, style remains. 流行稍纵即逝,风格永存 3）飞利浦Let us make things better. 让我们做得更好 4）麦氏咖啡Good to the last drop. 滴滴香浓,意犹未尽 This Bill of exchange shall be accepted first and then can be honored by the acceptor. (该汇票应先承兑，然后由承兑方进行支付） Words & expressions: Transnational road warriors 从事跨国商务活动的人 Faculty and alumni Performance-review process 绩效考核过程 Make an assessment of sb 对某人作出评价 In a group setting 公共场合 Have a one-on-one session with sb 进行单独会话 Tone down 缓和语气 Career progression 事业发展 Cultural gulf 文化鸿沟 In the arena of international commerce 在国际商务的平台上 Common ground 共同点 At the institutional level 制度层面 Fall short 结果，后果 Ongoing cross-pollination 不断学习他国先进事物 Trait 特征 Be customer-centric 以客户为本 Implement 实施 Commonality 共性 The integration of the global economy 全球经济一体化 See local context ad integral 本土文化语境知识 一些跨国公司英文名称： Procter & Gamble Company 宝洁公司 Johnson & Johnson Ltd. 强生公司 Carrefour China Inc. 家乐福 Bayerische Motor en Werhe AG宝马公司