剑桥商务英语(BEC)中级第二、三、四辑口语真题范例

第二辑Test 1

Topic A: WHAT IS IMPORTANT WHEN ……?

Entertaining clients

●Types of activities

●Cost

[思路点拨]

【词汇＆短语】

促销赠品Complimentary presents 迎宾室Hospitality room

招待费Entertainment allowance 定制Customize

针对个人Personalize 有目的的Purposeful

商业目的Business objectives 客户需求Customer demand

包间Compartment 舒适的Cozy

【句型点击】

●间歇、停顿

How shall I put it? 怎么说呢？

Well, what I trying to say is…….. 我想说的是……..

I’d like to begin by……

●个人想法

In my opinion, I’d say that…..

The point is that…….

Well, we should….

【参考范例】

Entertaining clients is not an easy job and should be handling appropriately and enjoyably. It contains more than just a wonderful meal, a sightseeing tour or a shopping trip. Good hospitality events can impress clients in a unique manner in and outside of the office.

When entertaining clients, we should decide the types of activities according to their interest and favorites. Moreover, these activities should help us achieve our business objectives, for example, we can

have an intimate discussion about business with our clients during a meal in a cozy compartment where both where both sides tend to be more relaxed. In addition, we have to mix business with pleasure effectively so our clients won’t feel that we are too purposeful.

Cost is anther important factor when designing activities for clients. Higher expenses don’t necessarily to greater satisfaction, and in some cases, the clients will be overwhelmed with our kindness. Therefore, when entertaining clients, sincerity appears to be more important, upon which a long and a steady business relationship is based.

Topic B: WHAT IS IMPORTANT WHEN ……?

Choosing retail premises to rent

●Location

●Length of contract

【词汇&短语】

房东landlord 利润空间profit margin

租户tenant 房屋结构building structure

可持续发展sustainable development 合同到期exploration of contract

繁荣boom prosperity 续签合同renew the contract

租金rent 押金deposit

【句型点击】

●观点阐述

Well, it seems to me that…….

That’s true, but on the other hand…..

●追加观点

That’s just what/all I was thinking…..

Well, the point I’m trying to make it that……

Another thing I want to mention is……

【参考范例】

When aiming to choose retail premises, you should always put the location on the top of your list. An ideal retail premises should be situated in the downtown district or a big residential area where the sources of the customers is guaranteed, in China, A lot of businessman believe in Fengshui and they think a good location is vital to the success of business.

Besides, the length of contract is also an important factor in choosing retail premises because the retailer need time to develop market and customers. A steady and uninterrupted business environment is most desired, and a long-term contract will ensure the retailer’s sustainable development.

What’s more, rent and means of payment should never be overlooked, retailers in general have a big cash flow, therefore, a reasonable rent and flexible means of payment are good for their capital turnover. A cooperative landlord is preferred and necessary for a win-win situation.

Topic C: WHAT IS IMPORTANT WHEN ……?

Deciding on packaging for products

●Image

●Production process

【词汇&短语】

包装材料wrapper，packaging material 不可再生资源non-renewable

resources 包装设计package design 有利环境的environmental-friendly

顾客的青睐customer favor 肤浅的，表明的superficial

【句型点击】

●自然过渡

How shall I put it? 怎么说呢？

Actually…..

That’s just how I see it …..

●个人观点

Personally, I think…..

Frankly, I think….

【参考范例】

Packing of products concerns the fate of products because it arouses people’s desire for purchase. When deciding on packaging for products, we should take several things into consideration.

First of all, the image catches the eye of potential customers, people are sometimes skin deep when surrounded by a variety of products, their decisions are simply based upon the packaging, therefore a thoughtful design in color, shape and packaging materials is crucial in winning customer’s favor.

On the other hand, the cost of packaging should be carefully dealt with because it is contained in the prices of the products. Increased price will make the products less competitive in a buyer’s market. After all, in comparison with packaging, people are more sensitive to price.

Last but not least, our resources are limited and some are even non-renewable. Once the products are opened up, the wrapper are useless, so it is expected that designers can develop further uses of packaging materials or at least make them environmental-friendly.

Test 2

Topic A: WHAT IS IMPORTANT WHEN ……?

Selecting staff for promotion

●Attitude to work

●Current performance

【词汇&短语】

空缺职位vacancy 人事部personnel

行政管理部administration 公关public relations

总部head office 工资wages and salaries

管理技能managerial skill 职业前景career prospect

人力资源部human resources 团队协作teamwork

【句型点击】

●常用开始语

Thank you for your question

The answer is…

Let me start with….

In my view

It is very likely that….

●表达观点常用句

What I am thinking is….

Let me make my point very clear.

It is crystal clear that…..

There is no doubt that…..

I am into the first opinion..

【句型点击】

When selecting staff for promotion, several factors should be taken into consideration, to begin with, the attitude to the work is one of the most fundamental elements. I believe attitude is everything. It is not uncommon to find workers who have great talents but are reluctant to make full contribution in their position, the point is, you have to love what you are doing and you have to try your utmost and reserve no effort to do it.

Secondly, current performance is also very important, because it is obvious that attitude and effort have to be measured in a certain way so that you can know everyone’s capability.

Thirdly, you can’t ignore career potential and adaptability, almost in every company, we can find employees who are excellent individuals but fail to cooperate in a team, these elements are all very essential in one’s

career. Admittedly, it is not very likely to find all of them in one person, and then you have to consider about the specific position and grant priority to one of them.

Topic B: WHAT IS IMPORTANT WHEN ……?

Considering a career change

●Further study or training

●Opportunities for future promotion

【词汇&短语】

实际工资real wages 合并merger

最终目标ultimate goal 个人收入personal income

坏的影响adverse effect 工资价格螺旋上升wage-price spiral 精明的讨价还价交易horse-trading 无形资产intangible assets

资格qualification 投资回报return on investment

【句型点击】

●更倾向于某一个选项

I would take …….. as my priority 我会把……..作为我的首选项。

The pros of …….. Outweigh its cons. ……..的优点多于它的缺点。

It is more essential to …….。………更加重要。

………is a wiser choice. ……..是更明智的选择。

We are strongly tempted to……..

It is apt to……..

I would choose A over B.

●表示两者缺一不可

They are two sides of the same coin.

They are interdependent and are equally important.

A is the bearing of B.

It is impossible to talk about A Without mentioning B.

【参考范例】

Well, career change. That is an interesting topic. As the old saying goes, look before you leap. You’d better be very careful when you make such big decisions. To begin with, further study and training has to be taken into account .the reason is quite obvious with improved and enhanced skills; your job will be safer. Furthermore, opportunities for further promotion also play important roles here. Promotion means more salary and therefore better living conditions. Therefore, we are strongly attempted to choose it, and for some people, this is even the ultimate goal of their job. But it is only half the story. You have to consider about the best development of your potential. In other words, you have to be

very clear about your personal interest is and try to enjoy your work and find joy in it, I believe due to different value systems, people may make different choices upon the same thing. As long as I am concerned, I will choose a career that I can fulfill my dream. I mean, if it is not highly paid, I don’t care, I will choose a career I like over opportunity of promotion. Topic C: WHAT IS IMPORTANT WHEN…?

Planning an advertising campaign

●Market research

●Select appropriate media

【词汇&短语】

广告代理商advertising agency 购物点广告p. o. p. advertising

区域抽样area sampling 视听广告audio-visual advertising 促销广告sales promotion advertising 路牌广告billboard advertising

站台广告platform side advertising 品牌偏好brand preference

受众构成audience composition 户外广告outdoor advertising

【句型点击】

提出自己的看法

To achieve this goal, it’s better to

It is more preferable to …………..的做法更可取。

Better do A rather than do B。最好A, 不要B。

The schedule should be arranged as follows…….

………is the soul of an enterprise.

We should put ……..as the first consideration.

More flexible methods should be taken. For instance…….

We should follow international practices to ………

●使用表达有层次的连接词

First and foremost

Last but not the least

Furthermore

In other words

【参考范例】

Advertising campaign is one of the most essential chains in marketing. Through advertising campaign, the products can be well-known to the audiences. To achieve this goal, it is better to do a market research beforehand. Only in this way you can know the need of the consumers and meet their acquirements accordingly. Therefore, we should put it as the first consideration. After this step, it is time to select appropriate media. Sometimes it is more preferable to find an advertising agency because they know better what the best channel is for your

product and service; sales promotion advertising; billboard advertising; outdoor advertising; audio-visual advertising, or whatever it is. You know, you have plenty of choices. On the other hand, they have a professional team to design an innovative advertisement for you. If an advertisement is full of creativity, it will earn brand preference and loyalty of the consumers and maintain a sustainable market. Last but not the least, no matter how flexible your promotion methods are, the credibility of the product is the most important.

第二辑Test 3

Topic A: WHAT IS IMPORTANT WHEN ……?

Choosing transport for a business trip

●Convenience

●Cost-effectiveness

【词汇&短语】

一揽子交易package deal 出发时间departure time

优待票excursion pass 途中转机、转车stop over

宾馆预订hotel reservation 晚点delay

【句型点击】

……other things being equal 同等条件下

It is not uncommon to …. 很常见

…… to seal the deal with 与…..谈妥某事

…… without any doubt….

【参考范例】

When choosing a transport for a business trip, convenience should come first. I mean, other things being equal, you should choose the one that takes your minimal effort. In business world, time is money. You don’t want delayed departure time or unexpected stop-over on the way. At the same time, it is not uncommon to refund a ticket or change a one-way ticket to a round trip ticket, if the transportation company can deal with these things effectively, undoubtedly we will choose it. Secondly, cost-effectiveness is also important. If a transportation company can offer us excursion pass, why not make it our choice? Thirdly, the quality of the transportation should also be concerned. A good rest during the trip can make you in a good shape to seal the deal with your business partners. Lastly, if the transporter can offer some package deal such as hotel reservation, it would be a wise choice.

Topic B: WHAT IS IMPORTANT WHEN ……?

Aiming for promotion

●Quality of performance

●Company loyalty

【词汇&短语】

由……负责be in charge of 热情的enthusiastic

重要的，关键的crucial 细小的工作small errands

长期的long-range 价值merit

管理的administrative 监督supervise

【句型点击】

That is to say…..

It is very crucial to……

…..is known to all

【参考范例】

If you are aiming for a promotion, primarily, you should show a satisfactory performance. That is to say, if you want to be in charge of something, you start from small errands and show your long-range merits. You have to show people what you are capable of. This is very crucial. Secondly, demonstrate your loyalty to the company, because no manager wants an outstanding but undependable to take an administrative role and supervise a department. Thirdly, show your intelligence in the field you are working, face to the challenge that others fear to take, and then, your professional skills would be known to all. The last point, try to build an easy-going and enthusiastic personality. A brilliant yet not welcomed employee is definitely not qualified for a promotion.

Topic C: WHAT IS IMPORTANT WHEN ……?

Exporting goods or services for the first time

●Personal contacts

●Professional advice

【词汇&短语】

个人交往personal contact 质量检查quality inspection

商业信用commercial integrity 互利mutual profit

商业原则approach to business 不变的宗旨permanent principles

……..conclude business with….. …..与…….做成生意

……..can do no harm

……..is the soul of an enterprise

……..is no exception….

【参考范例】

If you are in the exporting business for the first time, you have to build some personal contact with foreign importers in order to export goods or services. The two sides should have a rough idea of the approach to business and commercial integrity of each other, and then conclude the exporting business. Besides, some professional advice from experience exporters can do no harm. Personally, I believe quality is the soul of an enterprise. It is no exception with exporting. To maintain a sound reputation, you have to put quality as the first consideration. All products have to go through strict inspection before they are launched into the market. Lastly, negotiating skills can help a lot. Mutual profit is the common desire of both the exporter and the importer, it is therefore preferred if contracts are honored and commercial integrity is maintained. It is a permanent principle.

第二辑Test 4

Topic A: WHAT IS IMPORTANT WHEN ……?

Dealing with complaints from clients

●Offering an apology

●Suggesting a solution to the problem

【词汇&短语】

澄清、阐明clarify 反馈feedback

训练有素的well-drilled 不便、困难inconvenience 客服代表customer service representative 名声reputation

跟踪follow up 重视value

【句型点击】

●常用小结句

From the above information, it can be shown that……..

Before the close, let me just summarize the main points.

Shall I just go over the main points?

表达观点常用句

In my opinion, we should…….

I’d like to point out…..

Let me emphasize ……

When dealing with complaint from clients, we should always start off with an apology. A customer for us is just a master for his servant. It is unwise to argue with our clients especially when they are angry. An immediate apology is what clients down quickly. Until then can we clarify the facts and suggest a solution to the problem. Clients expect their complaints to be taken seriously and look forward to speedy replies, so well-drilled customer service representatives should insure clients that their problems will be taken care of quickly with limited time.

In addition, as an important part of dealing with complaints from clients, we must follow up the solutions and clients feedbacks. We should make phone calls to clients and ask them whether their problems have been successful solved and probably we may apologize again for the inconveniences we have brought to them clients will be happy with such calls and change attitudes towards our company. A prosperous business depends on returned customers and reputations. It is common to have clients’ complaints, but the key lies in our increasingly improved product quality and customer service. We must have every clients feel that he/she is valued and respected.

Topic B: WHAT IS IMPORTANT WHEN ……?

Setting prices for new products

●Production costs

●Competitors’ prices

【词汇&短语】

维持maintain 轻率地，盲目的blindly

买方市场buyers’ market 稳定性stability

努力获取go for 目标客户target customer

残酷的cruel 性价比performance price ratio

对手、竞争者rival 潜在客户potential customer

【句型点击】

●开场白

That’s a rather a difficult question, but maybe/perhaps……..

There are two points I’d like to make…….

By and large….. 总的来说….

●解释前面所说的话

That is to say……..

To put it in another way…..

What I mean is…..

When setting price for new products, first we should take production costs into consideration, production costs should be covered in prices and selling below cost can not help businesses maintain a healthy development. For newly-established companies, however, in order to capture the public attention to their companies and brand, they might set prices below their product costs for a brief period.

Secondly, competitor’s prices is another important factor in pricing, today’s market is mainly buyer’s market when all customers would go for higher quality with lower price. To survive the cruel competition with rivals, we should always keep competitor’s price in mind. Customers will make decisions based upon prices, service and product quality. Of course, we can’t expect occupy the market by lowering price blindly, which will destroy the stability of business.

What’s more, when pricing, we should clarify our target customers. Different types of customers have different senses of prices. Some customers believe that higher prices mean higher quality, while others only pay attention to performance price ratio. Correct pricing policies should satisfy different tastes of potential customers.

Topic C: WHAT IS IMPORTANT WHEN ……?

Aiming to reduce staff turnover

●Financial incentives

●Career structure

【词汇&短语】

员工流动staff turnover 人口流动性population mobility

解决、想出figure out 精神旺盛地vigorously

付给报酬过低underpay 培养cultivate

福利金financial incentive 归属感sense of belonging

【句型点击】

Well, the point I am trying to make is that…….

Well, what I’m trying to say is that……

That is exactly my opinion.

I think/feel/believe that…….

You mentioned that……., but, in my view….

Just let me finish.

【参考范例】

Managers and company owners have always been frustrated by staff turnover and they are trying to figure out what they can do to retain people longer. Fundamentally staffs do the jobs they are paid for. If they feel being under paid, they will gradually lose interest and enthusiasm in

their work and finally find a better-paid job that they are worth. Therefore, financial incentives are important retaining staff. If staffs are satisfied with their financial benefits, they normally could deal with the negative feelings toward their jobs.

Career structure is another important element in reducing staff turnover. Nowadays, with increased population mobility, people changed jobs more frequently then they used to. If they are not motivated in their present jobs, they probably would go for new challenges in life. So employers should pay close attention to the career development of their employees and confirm their confidence in the future of themselves and the business they work for.

In addition, employers should vigorously develop their enterprise culture and cultivate sense of belonging among employees. In that way, staff would hesitate to leave their jobs because they are already regarded themselves as the part of units.

第二辑Test 1

Work experience programme

The manufacturing company you work for has decided to offer a two-day week work experience programme for a small group of students from a local business college.

You have been asked to help with the preparations for this programme Discuss the situation together, and decide:

●What kind of work experience the company might offer

●How the participants should be selected

●What feedback and evaluation should take place after the programme

has finished

【题目分析】

工作实习计划

你所在的制造公司决定为当地一所商学院的一组小学生提供一个两周的工作实习计划。公司要求你们几人协助这个项目的准备工作。

你们一起讨论当前的状况，并决定：

●公司可以提供哪方面的工作经验

●如何挑选项目参与者

●项目结束后，如何对学生进行反馈并做出评价

【参考范例】

A：Hi, Jason and Mark, shall we discuss the work experience programme for a while?

B: No problem, I heard that the students were from a local business college and had no technical knowledge in manufacturing. So I wonder whether they could fit it here. After all, our company manufactures mobile phones.

C: No worries, our company can provide work experience that doesn’t require professional skills.

A: That’s right, I have decided to carry out the programme in the after sale department. Students should take a two days training before they their work and the after sale department will arrange several experienced staff to supervise their work, the students are expected to develop their skills in customer service and learn to deal with customers’ complaints and help the companies to improve their products image and service.

B: It seems you have got everything settled down.

A: Not yet.

C: Then what shall we do next?

A: The selection of participants. The company can offer the working experience for 20 students. Could you give me some suggestions on selecting the ideal participants for the programme?

B: In my opinion, ideal participants should be junior students because

they have time to take part in this programme and have been trained formally in business college for more than two years. Students should also be proficient in English because a number of our clients speak English. Mark, what do you think?

C: I agree with you. What’s more, potential participants will be asked to take an English speaking test before the programme starts. In addition, students should have a good attendance record and academic performance in school because they are in a demanding work environment which requires them to follow strict discipline and work as a team.

A: Thank you very much to your advice. Now, there just one thing left, the feedback and evaluation of the programme.

B: I think after the sale department should have meetings for students at the end of every working day to help them conclude their work.

C: And after the programme ends, students are required to write a report of their work experience in our company, the report should include the arrangement of the programmme, the training classes in the after sale department, work experience during the two weeks, the things they have learned and the problems, troubles they have met. They are encouraged add anything they want to the report.

A: Good ideas. Finally, I think the supervisors will give each student a grade for the programme based on their performance and other standards of evaluation.

第二辑Test 2

English language training

Your company is planning to offer 30 hours of English language training to employees.

You have been asked to help with the planning and organization of the training.

Discuss the situation together, and decide:

●Which staff would benefit most from English language training

●How to encourage employees to take part in the training

●What kind of schedule will be suitable for the training?

英语语言培训

你所在的公司计划为员工提供30个小时的英语语言培训，公司要求你协助策划和组织这次培训。你们一起讨论当前的状况并决定：

●哪些员工从英语语言培训中获益最大？

●如何鼓励员工参加培训?

●什么培训方式更加适合？

【参考范例】

A: It is nice to join this programme and work with you two.

B: The honor is mine. I think we should start from the preparation

because a good start is the half of the success.

C: You are absolutely right. I think we should start from selection the trainees.

A: In your mind, who will benefit most from the training programme? B: I believe staff from the marketing department will do. They use English

a lot in their work, but in the beginning, we should make it an open

opportunity to everyone. I mean everyone should have the access to this language training programme, and when people find it difficult or unrelated to their working field, they will naturally quit. In this way, we will figure out who needs the training most.

C: You have my vote here. We have to make sure that the selection of the trainee is open and fair. Then how to encourage the staff to attend the training? What if they are unwilling to spend their time doing this? A: We can make this training programme a part of the annual performance evaluation. By doing so, the staff will realize the importance of it.

B: That is definitely a perfect motivation. Ok, let’s move on to what programme fits most.

C: We have plenty of choices and various teaching methods and syllabus will result in different commands of a foreign language. I think here the million dollar question is in what form the training programme should be carried out. Personally, I prefer syllabus containing business writing and speaking because according to my experience they are the most practical for the time being.

A: I can’t agree more. We have to make sure through the language training the company can indeed benefit from it. In other words, what ever the programme is, it has to be related to our business life.

B: Exactly! I am thinking about a renowned language training organization. They use communicative and situational teaching methods and can ask them to design the programme.

C: Ok, you have my vote. Some professional opinions can do no harm. 第二辑Test 3

Teamwork

Your company is sending a small group of employees away together for three days to encourage them to work as a team.

You have been ask to help plan the programme

Discuss the situation together and decide:

●What practical arrangements the company needs to make before the

trip

●Which work and leisure activities would be suitable for the group

●How to evaluate the success of the trip.

团队协作

你的公司要将几个员工派出三天，让他们待在一起，以便把他们培养成一个工作团队，你们被指派协助这个计划。

你们一起讨论一下这个情况，并决定：

●在把员工派出之前需要做什么特殊的安排

●对于这个小组来说，什么工作内容和休闲活动比较合适

●如何评价这个活动是否成功

【参考范例】

A: Ok, let’s get start to make some arrangement of the trip. If you have any opinions, please feel free to share it here.

B: I think the selection of the participants is the essential part. If we send out the wrong guy, there will be no room to fix it when it is over.

C: Yes, I agree. The member of the programme must have something in common, yet something distinctive. So they can learn from each other and depend on each other, we can meet the HR and refer to their education background, their specialty and so forth.

A: I see eye to eye with you on this point. Now, let’s move on to the next item. That is, what work and leisure acclivities we should offer them. B: Since it is a trip designed to enhance team-working spirit, we should involve corporative activities such as hiking, ball games etc. so they can get to know each other. C, do you have any comment on this?

What’s your proposal?

C: I generally agree with you on that, but I’m thinking of something innovative. Hiking and ball games are cool, but there are organizations providing more interesting programmes enhancing team working spirit. My former company once has training in the suburb and we had a lot of fun because they provided activities full of imagination and excitement.

A: Ok, we can consult that organization you just mentioned and make the decision later. Any way, it’s a good thing to have more choices, but whatever form it is, we also have to think about how to evaluate the success of the trip. That is to say, when they come back, how do we know they are a better team or not? What if the members didn’t learn much from it?

B: We can ask them to write a report and see what happens during the trip. Or we can even ask them to keep journals and note whatever they come across and whatever they feel.

C: With regard to the evaluation, I may choose otherwise. I prefer to give them an assignment, that’s the best way to see whether they are better individuals and better members of the team. You know, action speaks louder than words.

A: Or, we can do both. I think both of you came up with excellent idea. B: Two heads are always better than one.

C: I assume the trip will be a success.

第二辑Test 4

Entertaining Foreign Clients

Your company is entertaining a group of foreign clients for three days, Including one non-working day.

You have been asked to plan a programme for the visit.

Discuss the situation together, and decide:

●What kind of activities would be suitable for the visit

●Which members of staff should accompany the visitors

●What information it would be useful to know about the clients before

finalizing the programme

你所在的公司要接待一批国外客户，接待活动共安排三天，其中一天为非工作日。公司要求你们为这次接待活动制定计划。

你们一起讨论当前的状况并决定：

●给国外的客户安排些什么样的活动合适

●安排哪些员工来陪同这些客户

●接待计划定稿前需要了解哪些接待客户的信息

【句型点击】

●转移话题

Let’s move on the next item…….

Let’s pass on the next subject.

The next question on the agenda is……

Now let’s come to the question of ……..

●表示同意

That’s a good point.

I agree with you.

I see what you mean.

That’s absolutely true.

【参考范例】

A: Now, let’s discuss the details of the programme for the visit of our foreign clients coming next Thursday. I think we should finalize the programme this afternoon.

B: Yeah, I have made reservation in Hilton Hotel and I’ll pick them up in the airport.

C: Good job. Will you be able to accompany them during their visit as well?

B: I’m afraid not. I’ll be away on a business trip next Friday, so we will have to find someone else to do this job.

A: How about Linda? She’s well-acquainted with our company’s business and her English is very good.

B: Yes, Linda is lovely and considerate. She’s perfect for the job.

C: I agree. I enjoy working with her, too. By the way, there are more than

30 members in this group, how about letting David assist Linda?

A: That’s a good point. All right then, let’s moves on to the next item.

What kinds of activities would be suitable for their visit? We haven’t decided on that.

B: They will be staying here for three days including one non-working day. So I think we should arrange a tour in our company and a meeting with the concerned department and staff. I know some clients would renew their contracts with our company during this visit.

A: And I suggest we should leave one day for sightseeing because for most of these foreign clients, this is their first visit to Beijing.

C: Of course, the last day of their visit is Saturday, it’s non-working day.

How about taking them to some tourist attractions on that day? Such as the Great Wall, the Summer Palace, the Forbidden City and the Tiananmen Square.

B: Good idea, but do you think a one-day tour can include so many places?

C: Well, that’s a tough question. What’s more, Saturday is a public holiday, so I suppose there must be a lot of people in those places, which will take up more time.

A: Absolutely, so I think we should have an early start on Saturday. We’ll first take them to the Great Wall in the morning, and visit the Forbidden City and the Tiananmen Square in the afternoon. The Summer Palace has to be left out this time.

B: Yeah, I agree with you.

A: Ok, we’ll have a one day for sightseeing, and two days for business.

We’ve just arranged a company tour and a meeting. And I think we still got a lot of time to cover.

C: I’ve contacted our clients and they told me they want to see and experience our latest products.

B: Well, we’re going to have a big launch of them next month, and I am not sure whether it is a good time to display the products to them before the launch.

A: Maybe we can have a video presentation for them.

B: Wonderful! And we can follow the presentation with a discussion on our latest products.

A: Right on! What else should we take into account before finalizing the programme?

B: Oh, I almost forgot, is there any Muslims in the group? I have to prepare Muslim food for them, and I also want to their demands, so I can arrange some activities for them if possible.

C: I’ll email them about it and let you know as soon as I get their response.

B: All right.

第三辑Test 1

Topic A: WHAT IS IMPORTANT WHEN ……?

Trying to attract new staff

●Competitive wages

●Company reputation

【词汇&短语】

招聘recruitment 合作精神，团队精神team spirit

根据…….调整tailor to 灵活福利flexible benefits

受聘后的福利待遇employment packages 求职者job seeker

目标群target group 职位空缺job vacancies

准雇员potential employee

【句型点击】

●表示提出建议

Let’s…..

Why not……?

I suggest that we……

My advice would be…….

●对观点不予评价

I don’t know what to say.

I can’t say I have any views on……

It’s not something I have considered a lot, I’m afraid.

●要求重复

Pardon?

What did you say just now?

Do you mind say it again?

【参考范例】

When it comes to attacking new staff for your organization, effective recruitment strategies and techniques contribute to successful appointment. Employment packages should be tailored to draw attention of the potential employees. Offering an attractive competitive wages with flexible benefits would be a determining factor in hunting new talents.

A company’s reputation is among its most important and valuable assets, which is essential to attracting and retaining employees. It is often the cause that a good image of a company gains people’s trust and affinity and greatly influences their decisions in considering job vacancies.

What’s more, better opportunity for promotion is another consideration for those that are some way along their career path. Any career opportunities to grow within the organization will be a highlight to

be preferred in the target groups.

In addition, nothing will impress the applicant more than knowing he or she will be an integral part of a successful team. Creation of a positive and stimulating working environment prompts the team spirit and buoyant response from the job seekers.

Topic B: WHAT IS IMPORTANT WHEN ……?

Preparing to go away on a business trip

●Informing colleagues and clients

●Delegating essential tasks

【词汇&短语】

同事colleague 完成accomplish

旅程、行程itinerary 目的地destination

预约booking 时间管理time management

预订reservation 清单check list

投影仪projector 麦克风microphone

【句型点击】

●要求解释

What does … mean?

Could you explain it please?

When you say…. What do you mean?

Would you mind telling me the meaning of….

Do you mean ….. by saying…?

【参考范例】

Preparing to go away on a business trip involves a lot of things to be planned well in advance, first of all, inform colleagues traveling with you and clients you will visit of the business itinerary. Doing this gives you an opportunity to share responsibility and make sure that your business trip runs as smoothly as possible.

If possible, pass on the travel arrangements to people involved when you don’t have enough time and energy to manage. Everything from flight bookings to hotel reservation, even to technical support such as projectors and microphones can be delegated as essential tasks.

Furthermore, it is important for you to set your goals before leaving for your business trip, what you would like to accomplish when you arrive at your destination. Time management may help your trip to be as productive as possible within such a short time to meet your goals.

And it is a good idea to create a checklist in your schedule to list the item that need to be packed for your business trip, packing your luggage with essential items makes the trip much easier.

剑桥BEC真题中级第四辑口语解析(Part-3-Discussion)

剑桥BEC真题中级第四辑口语解析(Part-3-Discussion)

第四辑Test 1 Selling old stock The manufacturing company you work for needs to make space in its warehouse to stock its new products. The company would like to sell off end-of-range products at discounted prices. You have been asked to make recommendations. Discuss the situation together and decide: ●How much discount should be offered ●Whether to offer the same discount on all products ●How customers could be informed of the discounts. 库存积压品处理 你所在的制造公司要清理仓库以便储存新产品。公司想把已停产的尾货打折处理掉。公司要求你们对此提出建议。 你们一起讨论当前的状况，并决定： ●应该提供多大幅度的折扣 ●是否对所有的产品采取同样的折扣 ●如何通知客户这次的打折活动 【思路点拨】 主题讨论要点讨论结果原因 Selli ng old Discount rate 50% discount Big sale time of the year; stock and out of fashion

BEC中级口语(整理版)

BEC中级口语 第一讲 Ⅰ Presentation Example PART 2: Mini-presentation A: WHAT IS IMPORTANT WHEN…? Selecting applicants for a job W orking experience P ersonal qualities Sample 1 I choose topic A-what is important when selecting applicants for a job. As to this topic, as far as I am concerned, there are 3 things to consider. First, I think working experience is very important when selecting applicants. Applicants who have already had the work experience in the relevant fields will learn the new job easier and quicker. And it will also save the company a lot of training fees if the applicant has related experience. Second, we must consider the personal qualities of the applicants, such as personality and health. Companies tend to employ people whose character fits a special job. For example, consulting company tends to employ applicant who is analytical and knowledgeable, but advertising agents like their employees to be energetic and creative. Third, I believe language is of great importance when selecting applicants. Nowadays, we do business with people from all over the world. Always we buy goods from Africa, and sell our electronic product to Europe; a foreign language especially English is needed if the company wants to expand to the world. Applicants who can speak one or more foreign languages will have a better chance to get the job. Sample 2 As we all know, the criteria used by HR professionals in screening and selecting applicants normally include such factors as working experience, personal qualities and communicative skills. Firstly, we pay a lot of attention to working experience of the applicant. A person with a solid record of related experience is more likely to fit in with a new company. Therefore he or she can be trusted to fulfill the tasks and solve the problems in a more professional and competent way. In addition to this, we also look at the personal qualities of the applicant. Does he or she has integrity, perseverance or ‘can do’spirit? Surely any organization can benefit from the reliability, devotion and enthusiam of its employees. Finally, good communicative skills such as interpersonal skills and team spirit are also becoming an important precondition in selecting qualified employees. B: WHAT IS IMPORTANT WHEN…? Preparing for a job interview S tudying the job advertisement Finding out about the company Before you go for an interview, you must make preparations so as to face the interviewer with more confidence. They include studying the job advertisement, finding out about the company, preparing yourself psychologically, etc.

BEC中级口语考试：基础篇

BEC中级口语考试：基础篇 1.1第一部分考试形式 (Test format of Part 1) 在第一部分考试中，考官就考生的个人情况或工作、学习情况向其提问，考生作答。然后考官再提问，考生再作答。考官一般会对每个考生进行两轮提问，每一轮三至四个问题，随后转向另一名考生，在两名考生间交替进行，直到规定时满为止，一般大约3 分钟。 这部分考试的特点是：话题涵盖的范围一般比较简单、浅显，不会超出日常会话的范畴，而且大部分话题都比较类似，是由主考官从剑桥大学考试委员会印发的Question List上随机挑选的。考前的充分准备足以保证考生应付大多数问题。而且在第一部分考核过程中，考官提问的问句大部分都是简单句，一般不超过15个单词，清晰易懂。 1.2应试建议 (Tips on how to cope with Part 1) (1)Greet upon entering the exam room. 进入考场后，考生应当充满自信，自然大方地向考官问候致意。话不需多，但自然、新切的问候语，可以给考官留下良好的第一印象。常用的问候语包括： Good morning, sir / miss / madam. Good afternoon, sir / miss / madam. Nice to meet you. （注：有两位男老师在场，可以称呼gentlemen. 有两位女老师在场，可以称呼misses. 有一位男老师和一位女老师在场，可以干脆免去后面的敬呼语，或直接采纳上面第三种问候方式，以免去敬呼语太长、太繁琐的尴尬。Madam 一般用于明显很年长的女教师，否则改用miss，因为女性对年龄认可度比较敏感。） (2)Relax yourself, yet do avoid over relaxing yourself. 大部分考生都有过这样的经历：平时跟同伴一起练口语的时候说得挺流畅的，但一到课堂上回答老师问题时，或是一进入口语考试房间时，所有头脑中的思路都不翼而飞，头脑一片空白。因此，在很多情况下，口语考试表现不好并不是口语水平问题，而是过分紧张导致的发挥失常。因此，平时试着让自己多练练紧张时放松的能力，对于克服进入考场后突然情绪紧张导致的发挥失常很有帮助。 (3)Familiarize yourself with the pronunciation and intonation of the interlocutor and the other candidate. 由于考生来自不同的地域，很多方音重的考生在说英语的时候也同样如此，这在很大程度上会影响其他同一考场的考生的理解和反应。考官尽管发音准确，但因为不熟悉他（她）的语音语调，也有可能造成误解。因此，进入考场后，要尽快熟悉他们的语音语调及语速，以免由于误听导致反应错误。 (4)Be precise in understanding the questions. 考官的提问也好，同伴的问题也好，没听清的情况下切不可盲目作答，一定要问清楚问题是什么。考生要清楚的一点是，BEC口语考试是“口语”考试，而非听力考试，也许没听清对方的问题会影响你的分数，而在没听清问题的情况下盲目作答而导致答非所问，更会真正丢分。在以往的考试中，有些考生由于事先针对第一部分做了充分的准备，因此在考官提问的时候没有全神贯注，而是凭着准备过的问题想当然，背诵事先准备好的答案。这种错误是极不应该的，不仅会给考官留下作弊（cheating ）的不良印象，还会由于听力水平不佳而被扣分。要求对方重述问题的常用句型包括： Pardon, please? I beg your pardon? Sorry, could you please say that again? I’m sorry, but I didn’t quite catch you. Would you please repeat what you’ve

BEC中级口语 Part III应试指导

本项考试的时间：7分钟左右 本项考试的形式：每个考生得到相同的文字资料，按照要求对需要解决的问题进行讨论，并最终得出结果。考生在进行考试前有30秒时间阅读文字材料，并且在考试过程中可以参考材料。 实用技巧：将文字材料中的字句进行简化并表达出来。（见范例） 从正反两方面思考，拓宽思路 可适当利用个人意见法与细节提问法 3．两名考生讨论和解决的问题进行。 实用步骤1：一问一答式的讨论（范例1） A提问（一句话）——B回答（一句话），阐述理由（两句话），A附和（一句话），阐述理由（两句话）——一B提问（一句话）——A回答（一句话）,阐述理由（两句话），B附和（一句话），阐述理由（两句话）.——A或B定下决定（一句话）——B或A支持决定（一句话）。 这种方法思路清晰明确，但切忌回答过于简单。 实用步骤2：各自阐述观点的讨论（范例2） A阐述观点（一句话）和理由（两句话）——B对A的观点表态（一句话），阐述自己的观点并阐述理由（两句话）——双方讨论，深入阐述本人观点（A，B各两句话）——定下决定（A，B各一句话）。 这种方法适合对问题的辩论。但考生需注意彼此的交流。 实用技巧（见范例）： A.提问者将文字材料中规定讨论的部分（通常特殊疑问句）改为一般疑问句并进行表述。 B.使用第一人称I或We进行表述，自然进入虚拟的工作环境中。 C.使用工作场合中常用的套话使得交流更加自然。例如：Shall we get down to our business? D.在讨论中表达同意时所用的句型：I think so. / You are right. /That’s quite true. /Definitely. /I have the same view. /I share your concern. /That’s a good point. / No doubt about it. E. 在讨论中表达不同意时所用的句型：That’s true but…. Yes I know but…. I understand but…. I don’t think that I agree with you. I don’t think so. I can’t agree with you. I have some difficulty with your view. Attending Trade Fairs Your company has been invited to take part in a trade fair, which will take place during the busiest time of the year. Y ou have been asked to decide whether staff should be sent to this trade fair. Discuss and decide together: *what the advantages and disadvantages are of attending trade fairs *which members of staff would most usefully represent a company at a trade fair Model Answer 1: A: You know our company has been invited to this year’s Guangzhou Trade Fair in July. But July is our busiest time. So we have to decide whether to send our staff to attend this fair. What’s your opinion?

BEC中级口语真题

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BEC中级口语第二,三部分素材

BEC中级口语 BEC教研组许乃夫Part One 试题集锦 Conversation Topics 1 Asking about personal views. 1.Why do you study English? 2.Why do you want to study business? 3.What do you think of some modern methods of payment (credit cards, cheques, bank transfers)? 4.What role does the computer play in modern business? 5.What are some necessary steps for preparing a business trip overseas? 6.Which kind of office would you prefer to work in, cellular or an open-plan office? 7.What do you think of international trade? 8.How to deal with customer enquires on the phone? 9.Transportation: (What is your usual means of transportation? Compare the various means of transportation) 10.H ealth and safety in the workplace (How to ensure a healthy working environment for employees? What are some health hazards in the office/factory shop? What safety measures should be adopted in the workplace?) 11.H ow to keep a balance between growth and environment protection? 12.R adio and TV (What are your favorite/TV programs? Why?) 13.W hat kind of role does advertising play in promoting your products/services?

bec中级口语第三部分

b e c中级口语第三部分 This model paper was revised by the Standardization Office on December 10, 2020

互相讨论： 本部分考试时间约5分钟，以考生之间的双向对话方式进行，要求考生根据所给的商务背景知识和相关提示准备30秒之后进行为时3分钟的讨论，然后考官将根据考生的发挥情况围绕主题分别对考生提问。这个阶段主要测试考生在比较与对比、总结与分析、争论与让步等中的语言表达能力。 1. 应试技巧： （1）了解自己角色 考生拿到卡片后应迅速浏览关于场景的介绍，熟悉自己扮演的角色，并努力在以下的对话中以此角色的立场来思考问题及阐述观点，这样才能保证对话的顺利进行。 （2）理清发言要点 考生拿到卡片后还应根据题目的要求，迅速展开联想，构思出发言的要点。最好按重要性将各要点排序，做到发言过程中逻辑清晰，条理通顺。 （3）控制发言时间 在考试中不能一味地表现自己，太“霸道”，也不能一味沉默，太“谦虚”。要把握分寸，掌握时机，恰当地运用口语表达技巧，自然地接续、打断、插入或附和别人的话茬，完整地表现自己。 （4）与同伴密切合作 在整个谈话中，考生都应遵循“合作”的原则，保持一种友好、礼貌、轻松的氛围，使讨论卓有成效。在对话过程中要注意在自己发言的同时还要给对方创造发言的机会，使讨论

能够活跃自然。在产生尴尬无话题可讲的情况下，双方都应当尽力找到谈话突破口，保持谈话继续进行。 （5）注意肢体语言 肢体语言有助于给考官留下好的印象。时刻保持微笑，认真地倾听同伴的发言，并适当地点头表示同意(但也不可过于频繁)。 2. 考试演示 考题： Effective Time Management Your company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improving the situation. Discuss and decide together: why poor time management can become a major problem in company. what procedures could be adopted to ensure that time is managed effectively.参考答案： Zheng: Hi, Ms. Wen. As you know, our company is kind of out of control these days. Don't you think so

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（一）问答对话 本考试第一部分为问答对话。考官一般会让考生介绍个人信息，谈论目前的情况、过去的经历、将来的打算、表达意见、推测等。要求考生有问必答，考生根据自己的个人情况和知识对考官的提问做出及时得体的反应，给出机智合理的回答。 1. 应试技巧： （1）认真听题，如果不清楚某一问题一定要礼貌而巧妙地请主考官再重申一遍问题。常用句式有：I beg your pardon. I’m sorry I didn’t quite catch you, would you please say it again? （2）回答要全面、得体、切题，不可仅用一两个单词来回答，同时要简洁干脆，三五句即可，不要太啰嗦，也不可谈论与话题无关的事情。 （3）回答问题时要面向考官而不是另一名考生。说话要大方、自信和清晰。（4）在本部分考试中切记不要打断另一名考生的讲话。 2. 考试演示 (A为考官，B为一考生，C为另一考生) A: OK. Now let's get started. What's your name? Where are you from? B: My name is Li Ming, and I'm from Shanghai. A: Thank you. And you? Where are you from? C: I'm Zheng Fang. I'm from Hangzhou. A: Thanks. Do you work or study here, Miss Zheng? C: I work as a sales clerk in a foreign company. A: What about you, Mr. Li? B: I'm a student. I study Biology. A: Do you like your major, Mr. Li? B: Yes, I'm very fond of Biology. A: Why? B: I find biology very interesting and very useful. It helps me understand life forms and nature better. A: How about you, Miss Zheng? C: I like my job very much. The Sales Department is very important in the company. I can learn a lot from my work, and my boss treats me very well. A: Thank you. Now I'm going to ask you both some questions about office hours. How many hours do you study each day, Mr. Li? B: I study about 10 hours every day. A: What about you, Miss Zheng? How many hours do you work every day? C: Eight hours. A: Do you think working overtime is a good thing for a company, Miss Zheng? C: No, I don't think so. A: Why not? C: Working overtime will cause complaints from employees and ruin their health in the long run. If the workers develop the habit of working overtime, their efficiency tends to be lower. And that means the company should pay more to them. A: What do you think of it, Mr. Li?

剑桥商务英语(BEC)中级第二、三、四辑口语真题范例

第二辑Test 1 Topic A: WHAT IS IMPORTANT WHEN ……? Entertaining clients ●Types of activities ●Cost [思路点拨] 【词汇＆短语】 促销赠品Complimentary presents 迎宾室Hospitality room 招待费Entertainment allowance 定制Customize 针对个人Personalize 有目的的Purposeful 商业目的Business objectives 客户需求Customer demand 包间Compartment 舒适的Cozy 【句型点击】 ●间歇、停顿 How shall I put it? 怎么说呢？ Well, what I trying to say is…….. 我想说的是…….. I’d like to begin by…… ●个人想法 In my opinion, I’d say that….. The point is that……. Well, we should…. 【参考范例】 Entertaining clients is not an easy job and should be handling appropriately and enjoyably. It contains more than just a wonderful meal, a sightseeing tour or a shopping trip. Good hospitality events can impress clients in a unique manner in and outside of the office. When entertaining clients, we should decide the types of activities according to their interest and favorites. Moreover, these activities should help us achieve our business objectives, for example, we can

BEC口语第三部分例题

Staff Suggestion Scheme Your company is planning to introduce a suggestion scheme and to encourage members of staff at all levels to contribute ideas. You have been asked to consider ways of setting up the scheme. Discuss, and decide together: How to set up the scheme so that all staff feel they can contribute How suggestions from members of staff could be evaluated Hints: open to everyone. employs a variety of means. anonymous. not time-consuming. token reward.popularity. discussion or vote. comparison to current practice. utility and potential A: You know our company is thinking of setting up a suggestion scheme now. （题目的前一半） B: Yeah, just to encourage members of staff at all levels to put forward some ideas and suggestions. （题目的后一半）Not a bad idea, I must say. （补充性发言）A: So how can we set up the scheme so that all staff members will feel free to contribute? （第一个圆点后的问题，以问句形式提出） B: Well, we should definitely make sure that the scheme is open to everyone, regardless of hierarchy in the corporate ladder. （观点1） A: You mean the scheme should cover everyone from top management to entry-level new staff members, right? （反诘澄清，非实质性发言） B: You got it. It’s difficult to imagine a scheme like this will be useful without significant input from ordinary folks. （观点1发展句） A: That’s how I feel too. (呼应) I also believe that we should employ a variety of means in conducting the scheme, say, questionnaires, email communication, and…（观点2，兼发展句） B: and things like a suggestion box. （打断，观点2发展句） A: Cool idea. （呼应）But one caveat: all suggestions should be made on an anonymous basis. （观点3）You know people may have certain concerns. （观点3发展句） B: Yes, I think you are quite right.（呼应）Anonymity should be guaranteed to dispel any hesitation folks may have. （观点3发展句）Oh, well, when it comes to that, I believe the suggestion scheme ought not to take up too much time either. （观点4）Otherwise… A: Otherwise our busy staff won’t be so happy, I am sure. （观点4发展句） B: Yeah. （呼应）And a token reward won’t be such a bad idea either. （观点5）How would you say? （反问） A: Sure. （呼应）Sooo, that’s all quite good, but when we have actually gotten truckloads of suggestions, how can we evaluate them? （第二个圆点后的问题，以半陈述半问句形式提出）

剑桥BEC真题中级第四辑口语解析(Part 3 Discussion)

第四辑Test 1 Selling old stock The manufacturing company you work for needs to make space in its warehouse to stock its new products. The company would like to sell off end-of-range products at discounted prices. Y ou have been asked to make recommendations. Discuss the situation together and decide: ●How much discount should be offered ●Whether to offer the same discount on all products ●How customers could be informed of the discounts. 库存积压品处理 你所在的制造公司要清理仓库以便储存新产品。公司想把已停产的尾货打折处理掉。公司要求你们对此提出建议。 你们一起讨论当前的状况，并决定： ●应该提供多大幅度的折扣 ●是否对所有的产品采取同样的折扣 ●如何通知客户这次的打折活动 【思路点拨】 主题讨论要点讨论结果原因 Selling old stock Discount rate 50% discount Big sale time of the year; stock and out of fashion Same/different discount on all products Same discount Easy to catch attention; Easy to follow Ways of informing customers of the discounts Distribution of leaflets; Emailing customers; Publishing news on-line Low cost; Direct contact with customers 【词汇&短语】 整理，选出sort out 区分，区别differentiate 仓库warehouse 广告费用advertising rate 配饰accessory 亏本at a loss 过时out of fashion 替换物alternative 有吸引力appeal 传单，散页印刷品leaflet 营造空间make space 社区community 有道理，所言极是have a point 几乎，实际地practically 【句型点击】 ●常用否定句小结 Little remains to be said. 简直没什么可说的了 I don’t wholly agree. 我并不完全同意 It simply will not do. 那是绝对不行的 I never thought of it, let alone did I do it. 我想都没想到它，更别说去做了 【参考范例】 A: Now, we have to work out a plan to deal with the old stock which has been just sorted out from our warehouse. W e don’t have much time left; because the new products are suppose to arrive in early next month. B: So we have two weeks left and we must hurry up. C: Most our stocks are clothes and accessories, and they have gone out of fashion. B: Y es, fashions changes quickly. So, to appeal our customers, we must offer great discount for our stock. How much discount

bec中级口语第三部分

b e c中级口语第三部分 标准化管理处编码[BBX968T-XBB8968-NNJ668-MM9N]

互相讨论： 本部分考试时间约5分钟，以考生之间的双向对话方式进行，要求考生根据所给的商务背景知识和相关提示准备30秒之后进行为时3分钟的讨论，然后考官将根据考生的发挥情况围绕主题分别对考生提问。这个阶段主要测试考生在比较与对比、总结与分析、争论与让步等中的语言表达能力。 1. 应试技巧： （1）了解自己角色 考生拿到卡片后应迅速浏览关于场景的介绍，熟悉自己扮演的角色，并努力在以下的对话中以此角色的立场来思考问题及阐述观点，这样才能保证对话的顺利进行。 （2）理清发言要点 考生拿到卡片后还应根据题目的要求，迅速展开联想，构思出发言的要点。最好按重要性将各要点排序，做到发言过程中逻辑清晰，条理通顺。 （3）控制发言时间 在考试中不能一味地表现自己，太“霸道”，也不能一味沉默，太“谦虚”。要把握分寸，掌握时机，恰当地运用口语表达技巧，自然地接续、打断、插入或附和别人的话茬，完整地表现自己。 （4）与同伴密切合作 在整个谈话中，考生都应遵循“合作”的原则，保持一种友好、礼貌、轻松的氛围，使讨论卓有成效。在对话过程中要注意在自己发言的同时还要给对方创造发言的机会，使讨论

能够活跃自然。在产生尴尬无话题可讲的情况下，双方都应当尽力找到谈话突破口，保持谈话继续进行。 （5）注意肢体语言 肢体语言有助于给考官留下好的印象。时刻保持微笑，认真地倾听同伴的发言，并适当地点头表示同意(但也不可过于频繁)。 2. 考试演示 考题： Effective Time Management Your company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improving the situation. Discuss and decide together: why poor time management can become a major problem in company. what procedures could be adopted to ensure that time is managed effectively.参考答案： Zheng: Hi, Ms. Wen. As you know, our company is kind of out of control these days. Don't you think so

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常考话题 真题部分： （1）Staff Magazine Your company is planning to introduce an internal magazine to keep staff informed of company developments. You have been asked to help plan the staff magazine. Discuss the situation together, and decide: ? what type of information to include in the magazine ? which type of staff should contribute to the magazine. Follow-on questions ? Do you think magazines are a good way to keep staff informed? (Why?/Why not?)? Do you think companies of all sizes should have staff magazines? (Why?/Why not?) ? Is it important for senior managers to contribute to staff magazines? (Why?/Why not?) ? Would you like to contribute to staff magazines? (Why? Why not?) ? Do you think an i nternal company website would be a good way of keeping staff informed? (Why?/Why not?) ? Do you think magazines for customers are a useful marketing tool? (Why?/Why not?) （2）Video Conferencing The company you work for is concerned about the amount of time staff spend travelling to meetings in other branches of the company, and is looking at alternatives. You have been asked to make recommendations about introducing video conferencing. Discuss the situation together, and decide: ? what the company needs to know about the meetings that take place at present ? what the advantages and disadvantages of video conferencing might be. Follow-on questions ? Would you prefer to have meetings face to face or through video conferencing? (Why?) ? In what other ways do yo u think a company could reduce the need for travelling to meetings? (Why?) ? Do you think the time spent on travelling to meetings is always time wasted? (Why?/Why not?) ? What do you think are the benefits to staff of business travel? (Why?) ? Do you think modern technology has affected the amount of business travel in recent years? (Why?/Why not?) ? Do you think video conferencing will become more important for meetings in the future? (Why?/Why not?) （3）Seminars for Students Your company has been asked to deliver a series of one-day seminars to a group of