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体验商务英语综合教程3答案

【篇一：体验商务英语综合教程4答案】

lass=txt>u1

language review

a: 1.c 2.h 3.d 4.a 5.b 6.e 7.f 8.g

u 2

vocabulary

a:1. monetary regulations https://www.wendangku.net/doc/3b6266658.html,ernment bureaucracy

3. political stability

4. buying habits

5. economic situation

6. income distribution

c:1.d 2.b 3.c 4.b 5.c 6. d7. d8. c 9. d10.d reading

f: 1 . a2. a 3. a 4. a5. a

u 3

vocabulary

c: 1. e2.d3. b 4. a 5. c

listening

c: 1. b2. a 3. b 4. b 5. b

d: 1.c 2.a 3.b4.e 5.d

u 6

vocabulary

b:1. e 2 . f3 .g 4 . d5 . c 6 . b 7 . a

reading

b: 1.e2.g3. d4. f 5. a 6. c 7. b

u 7

vocabulary

b: https://www.wendangku.net/doc/3b6266658.html, 2. search engines 3. traffic

4, site 5. search 6. key word 7. hits 8.surfers

9.on-line 10.directories 11. browse 12.locate c: 1.b 2.a 3. c unit a revision

adjectives: complete…

1.persuasive

2.articulatecoherent eloquent

3,hesitant inhibited

4,succinct

5,lucid

6.reponsive

7.fluent

now use…..

1. fluent

2. articulate

3. lucid

4. inhibited

5. succinct

6 .reponsive

reading:

1-10:1.b 2.c 3.d 4.c 5.b 6.d 7.b 8.c 9.d10.b prefixes

1. underperforming

2. overestimated

3. outbid

4. outsource

5. undercharged

6. overextended

7. outmanoeuvre

8. .overrun

intensifying adverbs

1.b

2. a

3.e

4. f

5. g

6. d

7. c

conditionals

1. b

2. c

3. b

4. a

5. c6,c

7.a8.b9.b10.c 11.a12. c

vocabulary

a:1.b 2.b 3.c 4.a 5.c 6.b

7.b8.a 9.c 10.a11.b12.b

b:1.ex-president

2.bilateral

3.predicted

4.pro-european

5.underdeveloped

6.mismanagement

7.dishonest

reading

2.open communication

3.involvement of all team members

4.conflict resolution

5.leadership

6.measuring progress against c: 2.a)on and off

b)hard and fast

c)give and take

d)ups and downs

e)touch and go

f)wine and dine

g)by and large

h)pros and cons

u10

vocabulary

1. complaints …e

2. rapport ...d

3. reassure…a

4. standards …b

5. products . …c

1.c

2. d

3. f

4.e

5.a

6. b

7. g c:

1. get to the bottom of the problem

2. pass the buck

3. it was the last straw

4. slipped my mind

5. talking at across purposes

6. ripped off

7. got straight to the point language review

b:1. b2.a 3.d 4.c

u11

vocabulary

b:1.speed of response

【篇二：体验商务英语综合教程第3册录音文本】

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unit 1

globalisation

1.1

could you tell me about the advantages and disadvantages of globalisation?

the great advantage of globalisation in my view is that it increases competition. companies and firms have to be careful and have to order their affairs so that they compete in a global market.

but i think that is outweighed by a large number of disadvantages.

the first one is that it does hurt the local governments ability to deal with issues like welfare benefits, wages and taxes,

mainly because the corporation is able to say to the british government or the french government or the american government,

‘lo ok, unless you lower your taxes on us, well the moving off to south east asia or latin america, and so on.

and so it takes out of the hands of government the ability to control their own welfare systems,

and provide a decent infrastructure for their people.

now this is not so bad as long as there is some negotiation between governments and companies.

but more and more in recent years, companies have started to rule the roost. the corporation... some commentator said the other day,

‘the corporation is t he most important institution in our lives, and i think theres a lot truth in that.

they can now dictate to governments,

and i want to see some kind of give-and-take between governments and corporations. now thats the first problem.

the other problem that i see, of course, is one of unemployment in the western world. as companies want to improve their profitability, theyre going to be looking for the low-cost, low-wage centres.

so were going to see a flight of capital from the west which is going to be sudden and dramatic.

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if this is too sudden and is not managed properly we could find very sever employment problems in the western world.

so that is, i think, the kind of issue weve got to deal with as this process of globalisation gathers pace.

1.2

a survey has come up with some interesting information about the cost of living in our major cities.

tokyo is still the most expensive city in the world.

osaka is second and moscow third, on a par with hong kong. many european cities have gone down the rankings because their exchange rates have become weaker against the us dollar.

moscows exchange rate has also become weaker,

but russia has a much higher inflation rate than many european countries. so prices in moscow are among the highest in europe.

but there is one advantage of living in moscow.

the underground is excellent-very cheap and much more comfortable than the one in london.

new york is the most expensive us city.

this is because the us dollar is stronger than many other currencies.

some european countries that used to be far more expensive than new your are now much cheaper.

london is the 10th most expensive city in the world, according to the survey.

a year ago, london was 5%-10% cheaper than many french and german cities.

this is no longer so. now london is 15% dearer than the german and french cities mentioned in the survey.

however, london is a good city to live in.

business people said that london was the most exciting of all the major cities in the world.

londoners also claim that it is cleaner than it used to be, and safer than many other european cities.

if youre hard up, dont go to oslo-its europes most expensive city.

meals at restaurants cost a fortune and drinks are very pricey.

1.3

conversation 1

yes?

could i speak to mr smith?

er... i dont know erm i think hes out.

do you know when hell be back?

well, im not quite sure. you could maybe try tomorrow.

ok. bye.

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conversation 2

hello. is that janet, bills secretary?

yes, thats right.

its john blank. im just phoning to give him an invoice number. yeah. what is it?

oh, let me see, where is it. yeah, ive got to have it here somewhere.

look, phone me back when you find it. im rather busy just now. conversation 3

hello. id like to speak to bob graham.

hes not here.

could you tell me when hell be back?

later this afternoon.

well, could you take a message for me?

sorry, i dont have time. ill have to ring off, im going to lunch.

conversation 4

hello, its susan here. im just phoning to check my appointment with chris tomorrow. yeah?

could you look it up for me?

oh, i dont know... wheres the diary?... yes, got it. so it was the 16th, was it? no, the 18th.

no, i cant find anything, i didnt write it down.

conversation 5

hello bilk ltd.

hello, this is jack johnson. im phoning about the delivery. has it arrived yet? no, it hasnt. weve been waiting a week. it still isnt here yet.

im really sorry about that.

well, weve been waiting for too long. its not good enough. youre wasting our time. oh, im sure your order will be...

unit 2

brands

2.1

what is branding and why do we need brands?

a brand can be a name, a term or a symbol.

it is used to differentiate a product from competitors products. the brands guarantee a certain quality level. brands should add value to products. its a synergy effect whereby one plus one equals three.

but customers must believe they get extra value for money.

2.2

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there are different types of brands.

there are what we refer to as the stand alone brands or individual brands, for example ariel, haagen daaz ice-cream, direct line insurance, or marlboro cigarettes.

they require separate marketing support.

theres also the corporate branding, or family brands such as heinz or virgin, marks and spencer, levis.

2.3

we need new brands because, well, customers want new brands.

they want choice. they want a selection of different products. they like to rely on the quality levels guaranteed by the company.

they like to trust products. it makes shopping so much easier for them. and also, they like to identify with brands.

unit 3

travel

3.1

good morning, cpt. how may i help you?

its philippa knight here. could you put me through to extension 281 please? certainly. putting you through.

hello. maria bonetti speaking.

hello maria. its philippa knight from the fashion group in new york.

hi philippa, how are things?

fine thanks. im calling because ill be in london next week and id like to make an appointment to see you.

i want to tell you about our new collection.

great. what day would suit you? im fairly free next week, i think.

how about wednesday? in the afternoon? could you make it then?

let me look now. let me check my diary.

oh yes, thatd be no problem at all.

what about 2 oclock? is that ok?

perfect. thank very much. itll be great to see you again. well have plenty to talk about.

thats for sure. see you next week then.

right. bye.

bye.

3.2

good morning, cpt. how may i help you?

id like to speak to maria bonetti, extension 281, please.

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thank you. whos calling please?

its philippa knight, from the fashion group.

thank you. im putting you through.

hello, im afraid shes engaged at the moment.

will you hold or can i take a message?

ill leave a message please. the thing is, i should be meeting ms bonetti at 2 pm, but somethings come up.

my plane was delayed, and ive got to reschedule my appointments.

if possible, id like to meet her tomorrow. preferably in the morning.

could she call me back here at the hotel please?

certainly. whats the number please?

its 020 7585 3814.

ill be leaving the hotel soon, so if she cant call me back within, say, within the next quarter of an hour, ill call her again this morning. is that ok?

right. ive got that. ill make sure she gets the message.

thanks for your help. goodbye.

goodbye.

3.3

could you introduce yourself please?

certainly.

my names david creith and im the customer service teaching manager for british airways in terminal 4 at heathrow.

what problems do you have to solve for business travelers?

a lot of problems. probably the main one is seating requests. a lot of business travelers have specific seating requests.

some people want an aisle, some people want a window, some people want to sit next to their colleague.

its not always possible to give everyone the exact seat they want due to the aircraft being fully booked.

certain passengers may say this is going to disrupt their business trip, because they cant discuss things with colleagues-that sort of thing.

one of the other things we get is downgrading.

sometimes, like all airlines, due to commercial pressure we have to oversell fights. occasionally we miscalculate and have to downgrade passengers to a lower class — for example from first to business class or business to economy.

obviously passengers arent happy about this at all.

the opposite thing is an upgrade.

passengers may request an upgrade for countless reasons — for anything that has happened to them in the past and they perceive that british

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【篇三：体验商务英语综合教程4 课本答案】

txt>1—5: a a a a a

unit 3

p23 vocabulary

positive meaning: build up, cement, develop, encourage, establish, improve, maintain, promote, restore, resume, strengthen negative meaning: the rest！！！！！

very badvery good stormy strained coolamicable friendly close excellent

1—5: e d b a e

p26 languagea

a---j: 9 3 2 4 8 1 5 7 10 6b

1—5 get on count on build up hold on to put(it) off 6—10 sounded out let(us)down set up draw up call(it)off

unit 4 p33

language review

1—4: present simple past simple present continuous present perfect p34

vocabulary c

1—5: overtook outstripped outbid outvote outmaneuvered 6—10: outnumber overbookedoverran overcharged oversubscribed

p40

vocabulary

a 2—4: e

b f h 6—8: g

c d

b 1. satisfied dissatisfied satisfaction 2. motivating motivated motivation 3. fulfillment fulfilledunfulfilled 4. inspiring inspiration uninspiring 5. frustration frustrating frustrated

p42 language review

a 1—4: c e h

b 5—8: d g a f

b 1—4: have been conducted be perceived are entered were given

5—7: were paid were paid is reduced

unit 6 p50a

weak moderate strong a bit fairly entirely slightly

increasingly exceptionally moderately highly reasonably totally quite very rather extremely somewhat b

1. exceptionally, extremely, very

2. exceptionally, entirely, highly, totally, very

3. fairly, moderately, quite, rather, somewhat

4. entirely, totally

5. fairly, moderately, quite, reasonably

unit 7

p58 language review

a (先为所有单词排序，从左至右为a到f)

a promise

b invitation/request

c speculating about the future

d bargaining 1—6:

f a c d 7—12: c b a/d f e b中的request

p62 adjective 1 persuasive

2 coherentarticulateeloquent

3 inhibited hesitant

4 succinct

5 lucid

6 responsible

7 fluent

1. fluent

2. articulate

3. lucid

4. inhibited

5. succinct

6. responsible

p63 reading

1—5: b c d c b 6—10: d b c d b

p64 reading

1—7: c b c d c c a

p64 multi-word verbs

1.去掉off

2.去掉about

3.全对

4. 去掉for

5. 去掉on

p65 prefixes

1—4: underperforming overestimated outbid outsource 5—8: undercharged overextended outmaneuvered overrun

passives

1. promotion改为promoted

2. isolating改为 isolated

3. were改为 was

4. discussion改为 discussed

5. love改为loved

6. motivating改为motivated

7. be改为being

8. assess改为assessed

tactful and less~~~~

1 c,j 2. a,d 3. b,h 4. e,f 5.g,i

intensifying adverbs 1—7：b a e f g d c

conditionals

1—5:b c b a c 6—12:c a b b c a c

reading

1—7: c b b a c d a

unit8

p69 vocabulary a

1-5 b b c a c b6-12 b b a c a b bb

1. ex-president

2. bilateral

3. predicted

4. pro-european

5. underdeveloped

6. mismanagement

7. dishonest c

uncommunicative indecisiveinefficient unenthusiastic inflexibleunfocussed unimaginativedisloyal disorganized unpopularimpracticalunsociable unstableintolerant

p72 language review a

1-8 no yes yes no nonot sure not sureno b

1. should

2. might or could

3. correct

4. must

5. correct

6. correct

7. must

8. should

unit 10

p88 language review b 1—4: b a d c

unit 11

p96 language review b

1. far

2. much

3. nowhere near as （远不及）

4. slightly

5. substantial

6. nothing like

unit 12

p101 vocabulary

1-6 dcabfe

p104 language review a 3.

empty subject

the royal mail report people

john nicholson

the reason women don’t like to work for other women the reason women don’t like to work for other women the situation of giving work to other women try to assert themselves by giving menial tasksb

1-7 them they it they we their they