投诉信回复范文

投诉信回复范文

【第1篇】投诉信回复范文

——占道现象

来信人：

您好！来信收悉，市政府立即责成ｘｘ区政府核处，现将办理情况回复如下：

经ｘｘ区市政执法大队现场核实，ｘｘ怡园属于猫儿石农转非安置小区，常住人口约7000余人。小区周边生活配套设施一直未完善，无农贸市场，造成小区大门外自发形成临时露天菜市场，导致小区周边环境脏、乱、差。为解决该问题，20ｘｘ年8月经ｘｘ区政府同意设置了临时占道市场，并按照《摊区自律自治公约》实施自主管理。下一步，区市政执法大队将会持续加强对该区域的市容秩序巡查和管理力度，及时纠正违规行为。

针对占道停车的情况，ｘｘ区公安分局交巡警支队将加强对ｘｘ一路至金嶺酒店沿线占道停车的处罚力度，规范车辆停车秩序。同时，区公安分局交巡警支队约谈了顺途汽修厂负责人，对其进行了交通法规宣传教育并责令停止违规停车行为。

感谢您对市政府工作的理解和支持。

【第2篇】投诉信回复范文

——违规夜市占道经营，油烟扰民

来信人：

您好！来信收悉，市政府立即责成ｘｘ区政府核处，现将办理情况回复如下：

经查，反映情况属实。弹子石街道已组织力量对该处进行规范管理，要求商户做到统一地垫、统一时间、统一设置垃圾容器，禁止使用重污染燃料。同时，弹子石街道已立项将隔离桩延伸至原大佛段派出所出入口处，确保交通畅通。下一步，弹子石街道将对大佛段正街进行专项整治，尽最大努力解决烧烤摊阻碍交通及油烟扰民等问题。

特此回复。

【第3篇】投诉信回复范文

——拖欠员工工资

陈先生：

来信收悉，市政府责成ｘｘ县政府核实处理，现将办理情况回复如下：

接到反映后，ｘｘ县人力社保局劳动保障监察大队向重庆百果园酒业有限公司下达了劳动保障监察调查询问通知，该公司安排专人进行了处理。据了解，因公司经营管理不善，加之市场竞争激烈，目前资金链运转脱节，尚欠员工工资等约30万元。经公司与职工多次协商，就工资和所欠社保费用达成了一致意见：一是公司筹集资金

10万元，于20ｘｘ年11月10日前发放两个月的职工工资；二是余下的20万元和拖欠的社保费用在20ｘｘ年春节前付清。

若还有疑问，请电话（74511191）咨询ｘｘ县人力社保局劳动保障监察大队。

【第4篇】投诉信回复范文

——道路被非法占用造成交通经常拥堵，公交车改道

来信人：

你好！来信收悉，市政府责成ｘｘ区政府核实处理，现将相关情况回复如下：

关于来信人反映占道的相关问题，ｘｘ区公安分局、石桥铺街道前期进行过整治，为从根本上解决问题，石桥铺街道制定了综合整治方案，预计在今年10月左右进行集中整治。区公安分局已责成交巡警支队将ｘｘ路作为交通秩序乱点纳入重点整治，同时安排民警配合街道工作人员深入汽配城督促各店铺落实源头管理责任，强化对卸货车辆、从业人员的管理，减少ｘｘ路道路拥堵及噪音扰民问题。

关于来信人反映公交改线的问题，经区交委调查，区交委并未收到和审批过调整873运行线路的方案，也未纳入线路调整计划。下一步，区交委将责成公交公司加强对公交车驾驶员的教育培训，提高其业务水平和服务意识，禁止驾驶员随意散布虚假消息。同时，密切关注ｘｘ路周边公交线路动向，原则上暂不调整该片区公交线路。

【第5篇】投诉信回复范文

——夜间施工噪音扰民

来信人：

您好！来信收悉，市政府立即责成ｘｘ区政府核处，现就有关情况报告如下：

接到来信反映后，区环保局于20ｘｘ年6月6日针对该公司作业时产生的噪声污染进行了现场专项检查，

一、基本情况

重庆首溪建材有限公司位于ｘｘ区万古镇曹家村*组，法定代表人***，主要从事建材材料混凝土生产及销售。检查当日，该公司正在生产。现场生产线、堆料场物料全封闭，生产废水不外排。该公司在生产时料场有噪声产生，按照环境影响报告表内容采取了的隔音降噪措施，并通过了区环保局竣工验收。但由于该公司距离附近居民较近，夜间生产时的车辆等产生的噪声对周边住户有一定影响。

该公司办有工商、税务等手续，办有排污许可证（20ｘｘ.9.1—20ｘｘ.8.31）渝（足）环排证（声）〔20ｘｘ〕058号，排放时间为8:00—22:00，噪声限值为60分贝。

二、处理情况

责令该厂加强管理，确保污染物达标排放，噪声排放严格按照排污许可证要求，夜间10点后严禁开展生产作业。

区环保局将加强对该公司的监管，以减轻该公司作业时对周边住户的影响。

【第6篇】投诉信回复范文

——自来水水质问题

来信人：

您好！来信收悉，市政府立即责成ｘｘ区政府核处，现将核实情况回复如下：

经区水务局调查核实，由于龙市场镇建设快速发展，用水户和用水量急速增加，在很大程度上影响了场镇供水水质。

一、龙市场镇供水基本情况

（一）用水户和用水量。截止20ｘｘ年3月，ｘｘ镇的直接用水户（即抄表到户用户）已超过5400户，日均用水量已超1700立方米，龙市水厂设计能力2000立方米，涞滩水厂设计2000立方米，由于近期龙市水厂水源生龙水库和众地水库水位下降，导致引水管道引水能力特别是生龙水库引水管道的引水能力急速下降，目前两条引水管道总引水量不足400立方米左右。

（二）由于设备原因涞滩水厂目前日制水不足10小时，日供水近1000立方米，涞滩水厂日调剂水量近500立方米，除去涞滩水厂自有供区需求量，针对龙市场镇供水任有一定差距。

二、存在问题

（一）水质问题。一是由于管网建于2001年与目前场镇供水有不相适应，排污阀和排气阀设置不足；二是场镇供水管网使用铁管，老化严重，管道内附着物多，停水后恢复供水时由于管道水供水压力

突变，将管道附着物带出，引起水质浑浊。

三、解决措施

1.20ｘｘ年5月，区水务局已请专业的设计单位对场镇管网进行了规划和设计，预计8月出设计结果，为场镇管网改造做好前期准备。

2.20ｘｘ年6月20日，区水务局主要领导带队，分管水厂局领导、相关科室负责人、供水专家共8人专程到龙市查看取水、制水和管网情况，明确提出马上更换涞滩水厂现有运行设备，将制水能力从1000立方米提高到2000立方米（除停电以外）将明显改善龙市场镇供水现状。

3.区水务局已责成区江城水务公司优化供水管网，一是增加供水管排气阀和排污阀，提高管网水内余水排放频率，按照先民用后工业的原则，优先保障居民用水水量和水质，二是正制定方案优化供水管网布局措施及实施。同时，区水务局责成区江城水务公司加强供水管理服务能力，特别是停电停水服务意识和服务质量。

感谢您对市政府工作的支持。

英语投诉信范文.doc

英语投诉信范文 Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板 Dear ______, ①I am ______（自我介绍）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about. ③The reason for my dissatisfaction is ______（总体介绍）. ④In the first place, ______（抱怨的第一个方面）. ⑤In addition, ______（抱怨的第二个方面）. ⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）. ⑦I appreciate it very much if you could ______（提出建议和请求）, preferably ______（进一步的要求）, and I would like to have this matter settled by ______（设定解决事情最后期限）. ⑧Thank you for your consideration and I will be looking forward to your reply. Yours sincerely, Li Ming 范文 Dear Sir I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable. I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me. An early response will be appreciated. Sincerely yours,

英文投诉信范文.

英文投诉信 【写法指要】 投诉信（letters of complaint）通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门，揭发产品质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题等，以求得解决的信件。写投诉信要实事求是地把问题讲清楚，态度要冷静，做到有礼貌，不能恶言伤人。 这封信的作者用的是对比法，先写学校的地理位置和原先学校的优美环境，后写化工厂建起后对学校造成的污染，最后提请报界呼吁保护环境的问题。写得有理有据，令人信服。英文投诉信怎么写 投诉信结构公式 右上角：日期 左上角：称呼 正文： 第一段：表明自己的身份，说明写信目的，因何事投诉何人或机构。 第二段：具体阐述投诉的内容和投诉的理由。 第三段：提出解决建议并期望尽快解决，表示感谢。 右下角：署名 下面是一封日常投诉信的范例，请大家体会一下。 Dear Sir/Madam, Please send us a correction on part of our order WP-11. All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau. Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly. Yours faithfully 英文投诉信模板 Dear_______, I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____. The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果). I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限). Thank you for your consideration and I will be looking forward to your reply. Yours sincerely Li Ming 英文投诉信格式

英语商务信函-投诉信回函

Executive Changes ltd. 430 Kidderminster Road London NW1 8PL 22November 2009 MrG T Duval Semana Plastics ltd Frinton Chase Felixstowe IP11 8TQ Dear MrDuval Thank you for your letter of 20November and for taking time to express your concern over the seminar last week. We agree that the situation was unfortunate. Although some of your delegates were not able to attend the seminar, it was very successful. People who were present told me that they are very satisfied with the seminar. The date of last seminar was fixed two months before it was held.We havenever been informed about any changes of delegates’ number and hence organized everything that we have settled together, therefore, neither a second, free of charge session nor fee reduction is possible. As you may know, all the booklets we hand out in seminars are for internal use and only for people on courses. I am very sorry that we could not send you any copies of that. Refer to your concern over the expenses in the invoice, I reviewed every detail of the expenses very carefully again. The travel and accommodation expenses are part of the package price and the same as in the price list which was approved before. At Executive Changes, we always aim to provide our customers with the best possible services. Especially we offer our long-standing customers better conditions, for the

投诉信回信(complain letter)英文

View：This page can be viewed as a slideshow: Introduction:Letters of complaint usually include the following stages: Background Problem - cause and effect Solution Warning (optional) Closing Background This section describes the situation; e.g. I am writing to inform you that the goods we ordered from your company have not been supplied correctly.I attended your exhibition Sound Systems 2011 at the Fortune Hotel (22-25 January) and found it informative and interesting. Unfortunately, my enjoyment of the event was spoiled by a number of organisational problems.I am a shareholder of Sunshine Bank and I am very concerned regarding recent newspaper reports on the financial situation of the bank. Your company is listed as the auditor in the latest annual report of the bank, so I am writing to you to ask for an explanation of the following issues.I am writing to inform you of my dissatisfaction with the food and drinks at the 'European Restaurant' on 18 January this year. Problem 1.Cause: On 28 March 2011 we placed an order with your firm for 12,000 ultra super long-life batteries. The consignment arrived yesterday but contained only 1,200 batteries. Firstly , I had difficulty in registering to attend the event. You set up an on-line registration facility, but I found the facility totally unworkable .You sent us an invoice for $10,532, but did not deduct our usual 10% discount .We have found 16 spelling errors and 2 mis-labelled diagrams in the sample book. 2.Effect: This error put our firm in a difficult position, as we had to make some emergency purchases to fulfil our commitments to all our customers. This caused us considerable inconvenience.Even after spending several wasted hours trying to register in this way, the computer would not accept my application.I am therefore returning the invoice to you for correction.This large number of errors is unacceptable to our customers, and we are therefore unable to sell these books. Solution I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again.Could I please ask you to look into these matters.Please send us a corrected invoice for $9,479I enclose a copy of the book with the errors highlighted. Please re-print the book and send it to us by next Friday. Warning (optional) Otherwise, we may have to look elsewhere for our supplies.I'm afraid that if these conditions are not met, we may be forced to take legal action.If the outstanding fees are not paid by Wednesday, 13 April 2011, you will incur a 10% late payment fee. Closing:look forward to receiving your explanation of these matters.I look forward to receiving your payment.I look forward to hearing from you shortly. Politeness；he tone of complaint letters should not be aggressive or insulting, as this would annoy the reader and not encourage them to solve the problem. In addition, questions such as 'Why can't you get this right?' should not be included. Content The content should contain enough details so that the receiver does not have to write back requesting more. Legal action is not normally threatened in the first letter of complaint, unless the situation is very serious. Adjustment letter Acknowledging receipt of a complaint letter ；hank you for your letter of … regarding / concerning / in connection with … I refer to your letter of … about / relating to … Apology for the error or fault；We must apologise for …；We sincerely apologise for … ；Please accept our apologies for … ；I would like to apologise for the error made by our company in (verb+ing)； Accepting the Complaint We agree that the usual high standards of our products / services were not met in this instance. ； A short explanation of the fault ；Introductory phrase；As a result of our investigation, we found that... (Not: After our investigation...) Causes :The error was caused by … / was due to … ；Apparently, the problem was the result of … / resulted from … ；The cause of / reason for the mistake was …

投诉信回复范文

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