英文电话用语.doc
（一）、中国人与英美人打电话有很大差异。用英语打电话要掌握以下几点：
1.打电话人接通电话后可说：Hello！接着说：This is./Could （ May） I speak to sb./Is但不能问：Whoare you 接电话人可说：Hello ！ Good morning/afternoon/ evening.紧接着将自己的电话号码或姓名
告诉对方。如：（ This is）3531968./This is Jim speaking.
2.问对方是谁，不说：Who are you而应说：Who's thatspeaking（calling）/May I have y our name
/Is that sb. （ speaking ）
3. 代人接电话，最好说： What name shall I give/Who shall Isay is calling 若要离开去叫人，须跟对方说： Hold the line,'ll get him/her to phone. （别挂断，我就去找他（她）听电话。）或 Hold on for a moment.（请等一会儿。）反之，若电话要找的人在身边，代接电话的人可说：It's for you. 或 For you. （你的电话。）
4. 如果打电话要找的人不在，代接电话的人可说： Sorry,he/she isn't in. 或 I'm afraid he/she is o
ut. （他／她不在。）如果问对方是否要留话，说：May I take a message for you /Can Itake a messag e/Would you like to leave a message
打电话者若要拜托接电话人转告要找的人某事时，可问： Couldyou take a message for me/Please tell him （her ） that （sth. ） ./Tell him （ her ） I called./Will you please tell him （her ）to c all me back later
5. 若对方打错电话，接电话者可说：Sorry,you've dialed
the wrong number.打电话人发现拔错号码，应说：Sorry,I'vedialed the wrong number.
6. 若电话的线路忙或有问题，可说：The line is busy.（占线。）The line is dead.（断线。）
（二）、电话对答
情况 ( 一 ) 打电话的人找的是你自己
对方：Is David there David 在吗
你可以回答：Speaking. 我就是。
This is he.我就是。(注:女的用"This is she.")
You're speaking/talking to him.你正在跟他说话。
( 注 :女的用"You're speaking/talking to her.")
This is David. That's me.
我就是
我就是。
David 。
情况 ( 对方：二 ) 打电话的人要找的人不在
May I speak to Mr. Liu请问Gates 先生在吗
你可以回答：He's not here right now. 他现在不在这里。He's out. 他出去了。
He's in a meeting right now. 他现在正在开会。
You've just missed him. 你刚好错过他了。
He's just stepped out. 他刚好出去了。
情况( 三 ) 打电话的人要找的人不在,问对方是否要留言
对方：Can I talk to David 我可以跟David 讲话吗
你可以回答：
He's out on his lunch break right now. Would you like to leave a message 他出去吃午饭了, 你要留言吗
He's not available right now. Can I take a message 他不在 , 我可以帮你传话吗
情况( 四 ) 打电话的人问他要找的人何时回来
对方：Do you know when he will be back 你知道他什么时候会回来吗
你可以回答：
I'm sorry. I don't know.抱歉, I have no idea.我不知道。
He should be back in 20 minutes. 我不知道。
他应该二十分钟内会回来。
情况( 五 ) 打电话的人问他要找的人在哪里
对方：Do you have any idea where he is 你知道他在哪里吗
你可以回答：
Sorry. I don't know.抱歉,我不知道。
He's at work right now. Do you want his phone number 他现在在上班。你要不要他的电话号码
情况( 六 ) 打电话的人要找的人不在,愿意接受对方的留言
对方：Can I leave a message 我可以留个话吗
你可以回答：
Yes. Go ahead, please.可以,请继续。
Of course. Hold on for just a second so I can grab a pen and paper. 当然 , 稍等一下让我拿个纸笔。
Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down.
然,如果你可以等我一下下,让我找张纸写下来。
当
情况( 七 ) 接受对方留言时听不清楚,希望对方重复
对方： When he comes back, can you have him call me at (206) 5551212 他回来后, 能不能让他打(206) 5551212 这个号码给我
你可以回答：
Can you repeat again, please 能不能请你再重复一次
(Say) Again, please再说一次好吗
Pardon 抱歉。 ( 请再说一次 )
Come again, please再说一次好吗
I'm sorry抱歉。(请再说一次)
情况 ( 对方：八 ) 对方希望留话 ,怕听错了,不想接受对方的留言May I leave a message我能否留个话
你可以回答：
You know what My English is not that great, and I don't want to miss anything. Would you mind
calling back later I'm sorry.你知道吗我的英文不是非常好,我不想听错话。你介意稍后再打来吗我
很抱歉。
If you don't mind, could you please call back and leave a message on the answering machine My English is not very good. 如果你不介意的话 , 能否请你再打一次 , 然后在录音机上留言
我的英文不是
很好。
情况 ( 九 ) 打电话的人要找的人是别人
, 请对方稍等
对方： Is David there David
在吗
你可以回答：
Yes, he is. One moment, please. Hold, please. 请稍等。
Hold on, please.
请稍等。
Let me see if he's here. Hang on. .
他在。请稍等。
我看看他在不在。等一下
,
好吗
情况 (
十 )
对方打错电话
对方： Can I speak to Jasmine Deng
我可以和
Jasmine Deng 说话吗
你可以回答：
Jasmine Deng I'm sorry, but there's nobody here by this
I'm sorry. I'm afraid you've got the wrong number. What number did you dial
你打几号
name. Jasmine Deng 抱歉 ,
抱歉 , 恐怕你打错电话。
这里没这个人。
情况 ( 十一 ) 如果对方要求和 ( 打电话的人 ) 刚刚已经通过话的人再讲话 对方： Can you put David back on I forgot to tell him something. 忘了跟他讲一件事。
你可以回答： Sure. I'll go get him.
当然 ! 我这就去叫他
你能否请
David
再来听电话呢
我
情况 (
十二 ) 如果你打电话，电话没人接
( 或录音机
) ，你可以说：
Is he there
他在吗
No one is there.
没人在。
Nobody answered.
没人接。
No. I got the answering machine.
没有 !
是录音机。
情况 ( 十三 ) 电话打不通，你可以说：
电话 ) 打通了吗电话忙线。
电话忙线。
情况 ( 十四 ) ( 因自己忙等原因 ) 请别人去接电话，你可以说：
Jasmine, can you answer the phone I'm busy. Jasmine, 你能不能去接电话
我在忙。
Can you get it, Jasmine My hands are tied. Jasmine, 你能不能去接电话
我现在不能接。
情况 (
十五 )
如果你接到无人电话
( 就是打来了却不说话的那种
)
某人问：
Who called
谁打来的
I got the busy signals..
The line was busy.
Did it go through (
你可以回答： No one. He hung up on me.没人。他把电话挂了。
Wrong number, I guess. He hung up without saying a word.打错了,我想。他一句话也没说就把电话挂了。
电话留言
Hi! This is David. I can't come to the phone at this time. Please leave a message and I'll call
you back as soon as possible
嗨! 我是 David 。我现不能接电话。请你留言。我会尽快回你的电话。
（三）
一、预约火车票
1. i ’d like to reserve a seat at twelve to l ondon.我想要预定一个座位，十二点开往伦敦的火车。
2. i ’d like to book two tickets from paris to london.我要预定两张从巴黎到伦敦的票。
二、预约旅馆
1. do you have a single room available tomorrow night明晚还有单人间吗
2. i ’d like to make a reservation for a single room.我想要预定一间单人间。
3. i prefer a room with an ocean view.我想要一间可以看到海景的房间。
4. how about the room charge房间的费用是多少呢
5. what ’s the price of a double room双人间的价钱是多少
6. does that include service charge and tax包含服务费和税吗
7. do you accept visa你们能接受visa 信用卡吗
三、叫醒服务
1. would you wake me up at six
六点钟能叫我起床吗
2. this is room 21
3. could you give me a wake-up call at six tomorrow morning
这里是 213 房。明天早晨六点能请你叫我起床吗
3. i ’d like a wake up call at seven tomorrow morning.
明天早晨七点请叫我起床。
四、房间设备有问题
1. there is no water.没有水。
2. the toi lit doesn’t flush properly.马桶冲不下去了。
3. we need one more towel.我们需要多加一条毛巾。
4. the tv doesn’t work.电视机不能看。
表示坏了，可以用：something is wrong with~或~ be not working.
（四）、到异国品尝美食可说是旅游的乐趣之一，然而，若是语言不通，大概就很难品尝餐厅最受好评的菜
色了。因此，学会基本点餐说法，适当的询问服务生，并表达自己喜好，包管可以让自己吃得道地又满足。（日常英语口语免费测试）
1）请给我菜单。may i have a menu,please
2）是否有中文菜单
do you have a menu in chinese
3）在用晚餐前想喝些什么吗
would you like something to drink before dinner
4）餐厅有些什么餐前酒
what kind of drinks do you have for an aperitif
5）可否让我看看酒单
may i see the wine list
6）我可以点杯酒吗may i order a glass of wine
7）餐厅有那几类酒
what kind of wine do you have
8）我想点当地出产的酒。
i'd like to have some local wine.
9）我想要喝法国红酒。
i'd like to have frence red wine.
10）是否可建议一些不错的酒
could you recommend some good wine
11）我可以点餐了吗
may i order,please
12）餐厅最特别的菜式是什么
what is the specialty of the house
13）餐厅有今日特餐吗
do you have today's special
14）我可以点与那份相同的餐吗
can i have the same dish as that
15）我想要一份开胃菜与排餐( 鱼餐 ) 。
i'd like appetizers and meat(fish) dish.
16）我正在节食中。
i'm on a diet.
17）我必须避免含油脂( 盐份 / 糖份 ) 的食物。
i have to avoid food containing fat(salt/suger).
18）餐厅是否供应素食餐巢
do you have vegetarian dishs
19）你的牛排要如何烹调
how do you like your steak
20）全熟 ( 五分熟 / 全生 ) 。
well done (medium/rare),please.
英语打电话常用口语
情况(一) 打电话的人找的是你自己 打电话来的人 你(接电话的人) Is Daisy there? (Daisy 在吗?) Speaking. 我就是。 This is she. 我就是。(注: 男的用"This is he.") You're speaking/talking to her. 你正在跟她说话。(注: 男的用"You're speaking/talking to him.") This is Daisy. 我就是Daisy。 That's me. 我就是。 情况(二) 打电话的人要找的人不在 打电话来的人 你(接电话的人) May I speak to Mr. Gates? (请问Gates 先生在吗?) He's not here right now. 他现在不在这里。 He's out. 他出去了。 He's in a meeting right now. 他现在正在开会。 You've just missed him. 你刚好错过他了。 He's just stepped out. 他刚好出去了。 情况(三) 打电话的人要找的人不在, 问对方是否要留言 打电话来的人 你(接电话的人)
Can I talk to Mark? (我可以跟Mark 讲话吗?) He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗? He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗? 情况(四) 打电话的人问他要找的人何时回来 打电话来的人 你(接电话的人) Do you know when he will be back? 你知道他什么时候会回来吗? I'm sorry. I don't know. 抱歉, 我不知道。 I have no idea. 我不知道。 He should be back in 20 minutes. 他应该二十分钟内会回来。 情况(五) 打电话的人问他要找的人在哪里 打电话来的人 你(接电话的人) Do you have any idea where he is? 你知道他在哪里吗? Sorry. I don't know. 抱歉, 我不知道。 He's at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码? 情况(六) 打电话的人要找的人不在, 愿意接受对方的留言 打电话来的人
日常交流中英语打电话常用语
1. ABC corporation. May I help you? ABC 公司, 我能帮你什么吗? 这句话算是制式的讲法. 一般接起电话的人通常会先报公司的名字"ABC corporation", 然后再说, "May I help you?" 或是如果要更客气一点的话则可以说"How can I help you?" (我该怎么帮你?), 因为这样的问法表示我‘该’怎么帮你, 而非我‘需不需要’帮你? 但基本上"May I help you?" 跟"How can I help you?" 都很常见就是了. 不过如果是机器接的电话, 则听到的多半是这样, "Thanks for calling ABC corporation, if you know your party's last name or extention, press 1. If you want to recieve information or publication, press 2. If you want to talk to the operator, press pound sign or remain on the line." (感谢你打电话到ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按1, 如果是想要本公司的简介或出版品, 请按2, 如果是要找总机, 请按#, 或是请别挂断. 2. And you are? 你是? 如果人家打电话来是要找你的上司, "May I talk to your manager?" (我能不能跟你们经理讲话?) 这时你总不能糊里糊涂地就把电话拿给经理说, 说不定人家是打电话来跟你经理勒索一百万的呢! 所以通常我们一定要先确定打电话来的是谁. 最客气的问法是, "Whom I am speaking with?" 或是"Whom am I talking to?" (我正在跟谁讲话呢?) 但是人家一听是像我这种小毛头打电话找他们经理, 他们就会用比较口语的说法, "And you are?" (你是?) 如果人家这样问我, 我就可以答, "This is Benlin." 像是"And you are?" 这么口语的英文书上大概学不到, 但这却是老美天天在用的句子, 只怕你学了之后还不敢用. 其实真的不用怕. 越简单的句子老美越听得懂. 而且事实上"And you are?" 这句话还有许多适用的场合, 例如在公司的接待处(reception). 来访的客人如果说, "I'm looking for Mr. Wolf." (我要找伍夫先生) 接待小姐就可以反问他, "And you are?" (你是?) 所以像这种简单又好用的句子大家一定要记起来喔! 3. I'll put her on the phone. Just a second. 我会请她听电话, 请等一下。 Put someone on the phone 这个片语就是说请某人听电话. 例如你打电话找你女朋友, 结果女朋友的同事接了电话, 就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦, 这时如果你实在不想跟她讲了, 就可以说, "Could you please just put her on the phone?" (你能不能请她来听电话啊?) 反过来如果今天是你接到了电话, 结果要找的是别人, 你就可以说, "Ok. I'll put her on the phone. Just a second." (好, 我会请她听电话, 请稍等一下.) 上面讲的put someone on the phone, 指的多半是只有一只电话时, 但如果像公司里有许多分机, 则用‘转接’ transfer 或是redirect. 会比较恰当. 例如同样的情况你可以说, "I'm transferring your call." 或是"I'm redirecting your call." (我帮你转接到分机给她.) 如果是接线生转接的话, 他们有时就只简单地说, "One moment, please." 或是, "OK. I'll put you through." 4. Would you mind holding for one minute? 你介不介意稍微等一分钟啊?
英语打电话和接电话
打电话和接电话英语口语用语 电话英语中最基本的就是打电话和接电话，而中文和英文在电话用语方面更是有着很大的区别，比如，我们中文中如果是接电话会说：我是某某人，请讲，所以对应的英语翻译是：i am --.speaking,please。但是英语却不是这样的，正确的英语是：This is --speaking。 我们先通过以下三段对话来了解一下这方面的差异： Dialogue A A：Hello？ B：Hello．is this 4474716？I'd like to speak to Mr．Wang，please？ A：I'm sorry．Mr．Wang is out right now． B：May I know when he'll be back？ A：I don't know，but he will certainly be back for lunch．This is his wife speaking．Can I take a message for him？ B：Thank you，Mrs．Wang．Please tell him to be at the airport one hour before tomorrow afternoon． A：Very good．I'll let him know as soon as he comes back．But，may I have your name，please？ B：This is Lin Ming．Thank you．Bye． A：Good-bye． Dialogue B A：Good morning． B：Good morning．This is Li Gang here I'm calling from New York in America． A：How can I help you？ B：I'm trying to get hold of Mr．Chen．Is he available？ A：I'll just find out for you，sir… Hello，are you still there？ Unfortunately，Mr．Chen is not available at the moment．Would you like me to put you through to Mr．Li？ B：Yes，please．That's very kind of you． A：You're welcome． Dialogue C （A：Jane B：Mary C：Sue） A：Hello！ B：Hello！ Good morning．Who is that speaking？ A：It's Jane．I'm so sorry that I made such an early phone call． B：It's nothing．Who do you wish to talk to？ A：Is Sue James in？ B：Sue！Jane wants you on the phone． A：Hello！Is Sue there？ C：Yes，speaking． A：Oh，sorry，I'm afraid I won't attend the meeting this morning．Last night I had a sore throat and I started getting bot． C：Do you have a temperature？Have you taken it？ A：No，haven't yet．
日常英文电话用语大全
电话英语常用语大集锦 1、要找的人不在 A: Hello , this is carol . May I speak to miss chen? B: Yes , one moment please . I ' II get her for you A: Thank you . B: I ' m sorry , she' s not at her room right now A: Oh , I ' ll call her again . A:喂，我是卡罗，可以请陈小姐听电话吗？ B:好，请等一下，我为你转接。 A:谢谢。 B :对不起，她现在不在。 A:那我等下再打给她。 2、自我介绍时，请注意： 1 . “hello等于是中文的喂”，随时随地可用。 2 .打电话先行自我介绍是一种礼貌。电话中最常用“this is的形态而不是“here is等“i am等这是打电话需要注意的。 3 . “may I speak to ”也可以换成是“can i speak to "请听电话。 3、抱歉这么晚打来的说法： 1 . I ' m sorry to call yo u so late . 对不起这么晚打电话来。 2 . I hope I didn ' t catch you at a bad time .抱歉这种时候找你。（含有希望没有打扰到你的意思） 3 . I hope I didn 't wake you up so early . 我希望这么早没有吵到你。 4 . I ' m sorry to call you so early . 对不起这么早打电话来。 5 . I ' m sorry to bother you at this hour . 很抱歉在这时打扰你。 4、有急事时的表达方法： 1 . It ' s urge nt . Could I have her mobile phone nu mber? 2 . Could you tell me where I can reach her? 3 . This is an emerge ncy . I n eed to get in con tact with him right now 1 .我有急事，可不可以告诉我她的手机号码？ 2 .能不能告诉我在哪里可以找到她？ 3. 我有急事，需要马上跟他联络。 5、对方不在的说法： 1 . It ' s nothing important . 没什么重要事。 2 . It ' s nothi ng urge nt . Tha nk you ,good —bye . 没什么要紧事，谢谢您，再见。 3 . I ' ll call her again . 我会再打给她。 4 . I ' ll call back later . 我稍后会再打来。 5 . Please ask Miss Chen to call me back . 请陈小姐给我回电话。 6 . Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛？ 7 . Ask her to call Carol at home after seven , please . 麻烦她在七点后打电话到卡洛家。 8 . Can I leave a message? 我可以留言吗？ 9 . Please have her return my call .请她回电话给我。 10 . Could you ask him to call me back? 可以请他给我回电话吗？
英语电话用语
情况一: 打电话的人找的是你自己 Is Daisy there? Daisy 在吗? Speaking. 我就是，说吧。 That's me. 我就是。 This is Daisy. 我就是Daisy. This is she. 我就是。(注: 男的用This is he.) You're speaking/talking to her. 你正在跟她说话。 情况二: 要找的人不在 May I speak to Mr. Gates? 请问Gates 先生在吗? He's out. 他出去了。 He's not here right now. 他现在不在这里。 He's in a meeting right now. 他现在正在开会。 You've just missed him. 你刚好错过他了。He's just stepped out. 他刚好出去了。 情况三: 要找的人不在, 问对方是否要留言 Can I talk to Mark? 我可以跟Mark 讲话吗? He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗? He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗? 情况四: 打电话的人问他要找的人何时回来 Do you know when he will be back? 你知道他什么时候会回来吗? I'm sorry. I don't know. 抱歉, 我不知道。 I have no idea. 我不知道。 He should be back in 20 minutes. 他应该二十分钟内会回来。 情况五: 打电话的人问他要找的人在哪里 Do you have any idea where he is? 你知道他在哪里吗? Sorry. I don't know. 抱歉, 我不知道。 He's at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码? 情况六: 打电话的人要找的人不在, 愿意接受对方的留言 Can I leave a message? 我可以留个话? Yes. Go ahead, please. 可以, 请继续。 Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。 Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。 情况七: 接受对方留言时听不清楚, 希望对方重复 When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让
外贸电话用语
第一部分 自己不会说英语时的应急电话用语：不擅长说英语的人接到英语电话时，千万不要手足无措，可用下述几种方式沉着应答。 (1) 请稍待片刻。 Just a moment, please. (2) 请别挂断。我找一位会说英语的人来。 Hold the line, please. I’ll get an English speaker. (3) 请等一下。我找个人来听。 Hold on, please. I’ll get someone to the phone. (4) 很抱歉，我英语说得不好。我找位会讲英语的人稍后回电话给你。请教您的大名及电话号码？ I’m sorry, I don’t speak English well. I’ll have an English speaker call you back later. May I have your name and telephone number? 第二部分 接电话的开场白：拿起话筒的时候，可先用Hello. Good morning. Good afternoon. 等问候对方，并报上自己的公司名、部门名、姓名等，如此可予人态度亲切的感觉。 (1) 早安。这里是正泰贸易公司。我能效劳吗？ Good morning. This is Chengtai Trading Company. May I help you? (2) 午安。这里是大安商业银行。我能为您效劳吗？ Good afternoon. This is Dan An Commercial Bank. What can I do for you? (3) 先锋电子。我是吴玛莉。 Pioneer Electronics. This is Mary Wu speaking. (4) 喂。海外营业部。我是王大明。 Hello. Overseas Sales Department. Taming Wang speaking. (5) 喂。这里是王公馆。 Hello. This is the Wang residence. (6) 午安。我是王大明。 Good afternoon. Taming Wang speaking. (7) 我是杨文凯，请讲。 Wenkai Yang. Speaking. 第三部分
关于常用的英文电话用语
关于常用的英文电话用语 May I make an appointment now?现在可以预约门诊吗?Yes, but Dr. Lee's schedule is full for today. How about 9:00 tonight?可以，不过李医生今天的时间排满了。 今晚9点好吗?That's fine. I think I can wait till then.好的，我想我可以等到那时候。 May I have your name and number, please?请问你的姓名和电话号码?The name is Wang, and the number is 363-1127.我姓王，电话是363-1127。 Thank you, Mr. Wang. See you later.谢谢您，王先生。 再见!Dr. Tyler's office. Good morning.早上好，泰勒医务所。 Good moring. This is Huang Feng.早上好，我叫黄凤。 Are you sick?你病了吗?Yes, I have a terrible cold.是的，我得了重感冒。 Have you been here to see Dr. Tyler before?你曾来过泰勒医务所看过医生吗?No. This is my first visit.没有。 这是第一次。 Just a moment, I'll ask him.稍等，我问一下他。 Yes, he makes house calls, but the doctor has an opening only after 2:00 p.m.好，他愿出诊，但他在下午2点后才有空。 That'll be fine.好吧!I'll try to squeeze you at 2:30 p.m.你来如何?我会
英语日常交际用语情景大全
英语日常交际用语情景大全 一、打电话（Making phone calls） 1、请给某人／某单位打电话。 Would／could／can you ring up...请你...打电话好吧 句中ring up意思是"给某人打电话"。除了用ring up外，还可用call,call up,telephone 等，意思相同。can you...用得最普通；could／would you...用在正式场合，比较礼貌。 2、电话拨不通时常说： The line is busy .I can't get through.电话占线，我打不通。/ I'll try again later.我过一会儿再打。 其中line指电话线路，get through 指接通电话。 3、电话拨通后相互打招呼： Hello,(name or telephone number)你好，（并通报本人的姓名或单位名称或电话号码）Hello,is that...speaking你是... 吗/ Who is that speaking／calling你是谁 / Who is speaking／calling, please你是谁
应答时常说：Yes,(this is)...speaking.是的，我是...。 / Yes,it's...here. 我是...。 4、打电话请对方找人或留言： Is...in／at home 某某在家吗/ Can／may／ could I speak to...,please请...接电话好吗/ Will／ would you give a message to...,please请给...捎个口信好吗/ Would you tell him my telephone number, please 请你把我的电话号码告诉他好吗/ Can／ could you ask...to ring me back, please请叫...给我回个电话好吗 应答时常说： Hold on／Wait a minute／One moment, please. 请等一等。/ I'm sorry...is not in.／at home now.对不起，...现在不在。/ Can I take a message 我能给你捎口信好吗 / Does he have your telephone number他有你的电话号码吗/ I'll ask him to call you back. 我叫他给你回电话。 二、劝告和建议（Advice and suggestion）
常用电话用语整理
Hello. Is there Susan speaking?喂，是苏珊吗？ There is no one here by that name.这里没有玲玲这个人。 Is this five-two-one double eight six-four?这里是521-8864吗？ No. This is five-two-one double eight three-five.不，这里是521-8835。 No one lives here by that name.这里没有人叫那个名字。 Let me give you more detail.让我来详细说明。 Hello. Is there Susan speaking?喂，是苏珊吗？ I am sorry. I am not free right now.对不起，我现在很忙。 This is Xiao Fu speaking.我就是。 Oh, how do you do, Xiao Fu. This is Mary.哦，你好，小付。我是Mary。 Mary, I'm glad you called me.Mary，很高兴你给我打电话。 Yes. I'm sorry, but how do you spell your last name, sir?好的，不过对不起，先生你的姓怎么拼？ I t's Zhao, Z-H-A-O.姓赵，Z-H-A-O。 I see. What time will she come back?哦，那她几点会回来 That's fine. I'll await his return call.很好。我会等他的来电。 Certainly.当然可以。 Thanks a lot!多谢了！ I'm sorry to inform you of this, but we found that-很抱歉通知您，我们发觉- How do you suggest this be handled?你认为该怎么处理呢？ Do you have any suggestions?你有什么建议呢？ Hello, Miss Huang. How are you?喂，黄小姐，你好吗？ Can I have your name, please?请问您贵姓大名？ My last name is Chen. C-H-E-N.我姓陈，C-H-E-N。 Good-bye.再见。 Hello, this is Wang Ming. May I speak to Gao Ling, please?喂，我是王明，我可以和高玲通话吗？May I have your name and number, please?请问你的姓名和电话号码？ This is Susan with Jiaotong University student. May I have your name, sir?我是交通大学的在校生苏珊，请问您贵姓？ My name is Li.我姓李。 Who?谁啊？ Tian Yuan.田园。 You must have the wrong number.你一定打错电话了。 Oh, I'm sorry.噢，对不起。 Is Li Ying in?李英在家吗？
英文电话用语.doc
（一）、中国人与英美人打电话有很大差异。用英语打电话要掌握以下几点： 1.打电话人接通电话后可说：Hello！接着说：This is./Could （ May） I speak to sb./Is但不能问：Whoare you 接电话人可说：Hello ！ Good morning/afternoon/ evening.紧接着将自己的电话号码或姓名 告诉对方。如：（ This is）3531968./This is Jim speaking. 2.问对方是谁，不说：Who are you而应说：Who's thatspeaking（calling）/May I have y our name /Is that sb. （ speaking ） 3. 代人接电话，最好说： What name shall I give/Who shall Isay is calling 若要离开去叫人，须跟对方说： Hold the line,'ll get him/her to phone. （别挂断，我就去找他（她）听电话。）或 Hold on for a moment.（请等一会儿。）反之，若电话要找的人在身边，代接电话的人可说：It's for you. 或 For you. （你的电话。） 4. 如果打电话要找的人不在，代接电话的人可说： Sorry,he/she isn't in. 或 I'm afraid he/she is o ut. （他／她不在。）如果问对方是否要留话，说：May I take a message for you /Can Itake a messag e/Would you like to leave a message 打电话者若要拜托接电话人转告要找的人某事时，可问： Couldyou take a message for me/Please tell him （her ） that （sth. ） ./Tell him （ her ） I called./Will you please tell him （her ）to c all me back later 5. 若对方打错电话，接电话者可说：Sorry,you've dialed the wrong number.打电话人发现拔错号码，应说：Sorry,I'vedialed the wrong number. 6. 若电话的线路忙或有问题，可说：The line is busy.（占线。）The line is dead.（断线。） （二）、电话对答 情况 ( 一 ) 打电话的人找的是你自己 对方：Is David there David 在吗 你可以回答：Speaking. 我就是。 This is he.我就是。(注:女的用"This is she.") You're speaking/talking to him.你正在跟他说话。 ( 注 :女的用"You're speaking/talking to her.") This is David. That's me. 我就是 我就是。 David 。 情况 ( 对方：二 ) 打电话的人要找的人不在 May I speak to Mr. Liu请问Gates 先生在吗 你可以回答：He's not here right now. 他现在不在这里。He's out. 他出去了。 He's in a meeting right now. 他现在正在开会。 You've just missed him. 你刚好错过他了。 He's just stepped out. 他刚好出去了。
英文接电话用语
英文接电话用语 Person called 接电话 Hello, this is John here. Who's speaking? 喂，我是约翰，你是谁？ May I ask who is speaking?请问你是谁？ May I have your name? 请问你叫什么？ Who is that speaking?请问你谁？ Whom are you calling?请问你找谁？ Who should I say is calling? 请问尊姓大名？ 询问某人是否在？ Person calling 打电话 Can I speak to Mr Bild, please? 请问比尔先生在吗？ Let me talk to Mr.Wang 我请王先生听电话。 Hello,is George there by any chance? 喂，乔治会在吗？ Give me someone who can speak English 请告诉我谁能讲英语。 Person called 接电话 I'm afraid she isn't at the moment 恐怕现在她不在。 He has not come yet.他还没有来。 He is attending a conferecce now. 他正在参加一个会议。 He has gone home.他已经回家了。 He has left already.他已经离开了。 I'm sorry Mr. hen is unavailable. Would you like to speak to someone else? 对不起，陈先生不在，你愿意同别人讲话吗？Sorry, she’s just gone out. Would you like to ring back later? 对不起，她刚出去，过会儿再打电话好吗？Hang on a moment, please. 请别挂掉。 He's on another phone. 他正和别人打电话。Hole the line, I'll see if he's in. 别挂电话，我看一下他是否在。 I'll just find out if he's in the office. 我就去看一下他是否在办公室。 Sorry, he’s not here at the moment. 对不起，他现在不在这儿. Sorry, he's not available till afternoon. 对不起，他下午才回来. What time could I reach her? 我什么时候能和她联系上？ I'll ask him to call you up later 过会儿我就让他给你打电话。 He'll be back around two O'clock, Should I have him call back? 两点钟左右他就回来，我让他再给你回电话。Number, please,请告诉电话号码. Would you speak a little louder?请大声一点好吗？ Will you speak more slowly? 再说慢一点好吗？One moment, I'll switch you over. 等一下，我来给你转过去. You're through now,caller.你是电话接通了。Leaving a message 留口信 Person calling 打电话 Can I leave a message?我可以留个口信吗？Could you ask her to call me?你请她给我打个电话吗？ Could you ask him to ring me when he's back? 他回来地你可不可以叫他打电话给我？ Would you ask her to call back?你请她回个电话好吗？ Would you please tell him to give me a ring when he's back? 他回来时请你告诉他给我打个电话？ Would you tell him I rang?请告诉他我给他打过电话好吗？ Person called 接电话 Any message for him? 有口信给他吗？
关于常见的英文电话用语
关于常见的英文电话用语 精心收集了关于常见的英文电话用语，供大家欣赏学习!关于常见的英文电话用语1情况(一) 打电话的人找的是你自己打电话来的人你(接电话的人)Is Daisy there? (Daisy 在吗?) Speaking. 我就是.This is she. 我就是. (注: 男的用"This is he.")You're speaking/talking to her. 你正在跟她说话. (注: 男的用"You're speaking/talking to him.")This is Daisy. 我就是Daisy.That's me. 我就是.情况(二) 打电话的人要找的人不在打电话来的人你(接电话的人)May I speak to Mr. Gates? (请问Gates 先生在吗?)He's not here right now. 他现在不在这里.He's out. 他出去了.He's in a meeting right now. 他现在正在开会.You've just missed him. 你刚好错过他了.He's just stepped out. 他刚好出去了.情况(三) 打电话的人要找的人不在, 问对方是否要留言打电话来的人你(接电话的人)Can I talk to Mark? (我可以跟Mark 讲话吗?)He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?情况(四) 打电话的人问他要找的人何时回来打电话来的人你(接电话的人)Do you know when he will be back? 你知道他什么时候会回来吗?I'm sorry. I don't know. 抱歉, 我不知道.I have no idea. 我不知道.He should be back in 20 minutes. 他应该二十分钟内会回来.情况(五) 打电话的人问他要找的人在哪里打电话来的人你(接电话的人)Do you have any idea where he is? 你知道他在哪里吗?Sorry. I don't know.
英语打电话常用语
英语打电话常用语（Making phone calls 1、请给某人／某单位打电话。 Would／could／can you ring up...?请你...打电话好吧？句中ring up意思是"给某人打电话"。除了用ring up外，还可用call,call up,telephone 等，意思相同。 can you...?用得最普通；could／would you...?用在正式场合，比较礼貌。 2、电话拨不通时常说： The line is busy .I can't get through.电话占线，我打不通。/ I'll try again later.我过一会儿再打。其中line指电话线路，get through 指接通电话。 3、电话拨通后相互打招呼： Hello,(name or telephone number)你好，（并通报本人的姓名或单位名称或电话号码）Hello,is that...speaking?你是...吗？ / Who is that speaking／calling?你是谁？/ Who is speaking／calling, please?你是谁？ 应答时常说： Yes,(this is)...speaking.是的，我是...。/ Yes,it's...here. 我是...。 4、打电话请对方找人或留言： Is...in／at home? 某某在家吗？/ Can／may／could I speak to...,please?请...接电话好吗？/ Will／would you give a message to...,please?请给...捎个口信好吗？ / Would you tell him my telephone number, please? 请你把我的电话号码告诉他好吗？/ Can／could you ask...to ring me back, please?请叫...给我回个电话好吗？ 应答时常说： Hold on／Wait a minute／One moment, please. 请等一等。/ I'm sorry...is not in.／at home now.对不起，...现在不在。/ Can I take a message? 我能给你捎口信好吗？/ Does he have your telephone number?他有你的电话号码吗？/ I'll ask him to call you back. 我叫他给你回电话。
用英语接电话常用语汇总
接电话用语总结 情况 (一) 打电话的人找的是你自己，打电话来的人，你是(接电话的人) Is Daisy there? (Daisy 在 吗?) Speaking. 我就是。This is she. 我就是。 (注: 男的用 "This is he.") You'respeaking/talking to her. 你正在跟她说话。 (注: 男的用 "You're speaking/talking to him.") This is Daisy. 我就是 Daisy。 That's me. 我就是。 情况(二) 打电话的人要找的人不在打电话来的人你 (接电话的人) May I speak to Mr. Gates? (请问 Gates 先生在吗?) He's not here right now. 他现在不在这里。 He's out. 他出去了。 He's in a meeting right now. 他现在正在开会。 You've just missed him. 你刚好错过他了。 He's just stepped out. 他刚好出去了。 情况 (三) 打电话的人要找的人不在, 问对方是否要留言打电话来的人你 (接电话的人) Can I talk to Mark? (我可以跟 Mark 讲话吗?) He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗? He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗? 情况 (四) 打电话的人问他要找的人何时回来打电话来的人你 (接电话的人) Do you know when he will be back? 你知道他什么时候会回来吗? I'm sorry. I don't know. 抱歉, 我不知道。 I have no idea. 我不知道。 He should be back in 20 minutes. 他 应该二十分钟内会回来。 情况 (五) 打电话的人问他要找的人在哪里打电话来的人你 (接电话的人) Do you have any idea where he is? 你知道他在哪里吗? Sorry. I don't know. 抱歉, 我不知道。 He's at work right now. Do you want his phone number? 他现在在上班。你要不要他的 电话号码? 情况 (六) 1 / 4 打电话的人要找的人不在, 愿意接受对方的留言打电话来的人你 (接电话的人) Can I leave a message? 我可以留个话? Yes. Go ahead, please. 可以, 请继续。 Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。 Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。