BEC中级考试重点-商务信函写作范文
BEC商务信件写作部分攻略
以下是商业信函的写法：
第一章格式问题
1. 格式问题：
请同学们在BEC的写作中采用平头式的写法。
收信人的姓名和地址置于信纸的左上方
地址、称呼和结束礼词后没有标点符号
日期在右上方
段落从定格开始，段落之间的行距为两行（但在考试中由于受答题卡限制，请同学们酌情考虑）
写信人的名字和头衔在签名下方
2. 称呼和结束礼词的注意事项：
Dear Mr John
Dear Mr John Smith
3. 日期：
在英国英语中，天在前，但是在美国英语中，月份在前。所以某些特别的时期容易引起误解。例如：12 06 2003
在英国指的是：6月21日
在美国指的是：12月6日
因此日期要写成：12 June 2003
注释：在BEC考试中同学们可以采用恩波所推荐的用法。但是12 06 2003 的用法仍然是可以使用的，因为BEC为英版考试。
在使用捷梯外语培训机构推荐的用法时，要记住月份使用大些字母开头。天后不必写th、rd、nd或者st。
第二章写法问题
预备参加bec考试的同学们由于缺乏商务写作的实际经验，对于写作部分都比较郁闷。捷梯教育结合历年考试实际，为大家准备了15类共计50个经典的实战句型，供大家在考场上使用。我们对每一个句型都模拟了一种环境：
环境：
You want to know the prices of some air conditioners.
We are interested in your air conditioner and we would like to know the prices of some air conditioners.
You saw an advertisement in the newspaper yesterday and you want further information.
We are writing in connection with the advertisement in the newspaper yesterday.
You want to know if the company you are writing to organizes holidays to Africa.
We are writing to inquire about the holidays to Africa that your company organizes.
环境：
A company wrote to you on 23 July. They wanted to know if you sell photocopiers.
Thank you for your letter of 23 July, asking if we sell photocopiers.
A man wrote to you on 18 December. He wanted employment with your company. He also sent his curriculum vitae.
We have received your letter of 18 December, enclosing your curriculum vitae.
A company sent you a fax on 3 June. They wanted to know if you were going to the marketing conference in London.
Thank you for your fax of 3 June, asking if I was going to the marketing conference in London.
A woman telephoned you this morning. She wanted to know if her order No. 599 had arrived. Thank you for your telephone call this morning concerning the order No. 599.
3. 信件的结尾：
头。
环境：(How would you start a letter about each of the following?)
an invoice (No. 679) for a photocopier
With reference to Invoice No. 679, we regret to tell you that the product arrived in bad condition.
a meeting you had with the addressee on Jan. 16th
Further to the meeting on 16 January, I am delighted to tell you that we are now able to give you a special offer for our Peach Series computer.
an advertisement in the times newspaper
I am writing in connection with the advertisement in the times newspaper yesterday.
an application for a post as secretary in your company
I am writing in connection with your application for a post as secretary in our company.
a fax order for six computers that you received today
with reference to your fax order for six computer, I regret to tell you that they are out of stock at present.
5. 告知好、坏消息：
环境：（complete these sentences using phrases for referring and giving good or bad news.）
a. ___________________________ your order for some cupboards,
_____________________ we have had to increase the price.
b. ____________________________ your application for a post as secretary,
______________________________ that we would like you to start work as soon as possible.
c. _________________________________ your application for a post as secretary,
______________________________ that you were not successful.
d. _________________________________ our telephone conversation this morning,
______________________________ that your car is now ready for you to collect.
环境：
You cannot lower your prices.
We regret that we are unable to reduce out prices.
You have had to raise your prices because the government has increased the sales tax.
We have been forced to raise our prices because the government has increased the sales tax.
However, you can give them a discount of 5% if their order is for more than $8,000.
We are able to give you a discount of 5% if your order is more than $8,000.
With regard to their second question, you cannot accept payment in Egyptian pounds but you can accept US dollars or Euros.
We are sorry that we are unable to accept payments in Egyptian pounds but we are able to accept US dollars or Euros.
that的从句。
环境：
increase prices --- fall of the dollar
We have been force to increase our prices. This is owing to the fall of the dollar.
Delay the delivery of the goods --- strike by airline pilots
We have been forced to delay the delivery of the goods. This is owing to the strike by airline pilots.
Increase all salaries by 10% --- rise in sales
We are able to increase all salaries by 10%. This is the result of a big rise in sales.
Cut all salaries by 10% --- fall in sales
We have been forced to cut all salaries by 10%. This is due to the fact that there has been a fall in sales in the past ten months.
Cannot deliver your new order --- we have not received your payment fro the last order
We regret that we are unable to deliver your new order immediately. This is owing to the fact that we have not received your payment for the last order.
Cancel the meeting --- a lot of staff have been ill
We have been forced to cancel the meeting. This is because some members of our staff have been ill.
表达。
环境：
You have seen an advertisement in the newspaper for a post as office manger. You want an application form.
I would appreciate it if you could send me an application form.
The photocopier in your office has broken down. You want to have it repaired, quickly.
We would be grateful if you could send a repairman to fix our photocopier as soon as possible.
You have moved your office and you want the post office to forward your letters to your new address.
Please could you forward my letters to my new address.
You want the telephone company to put another telephone in your office. You need it urgently. We would appreciate it if you could put another telephone in our office immediately. You have written to a company and you want them to reply quickly.
I would be grateful if you could give us a reply quickly.
以上句型中的for可以换成that，然后用从句表达。
一般来说，解释产生问题的原因，然后在信的结尾处再次表达歉意。
环境：
You wrote a letter to someone and they haven’t replied. You want to know if they received the
letter.
We would be grateful if you could let us know if the letter has reached you.
A businessman is going to your country. He wants you to get a visa for him. You need all the details about his passport (his nationality, date of birth, where his passport was issued, and when it expires).
Please could you give details about your passport. I would like to know your nationality, date of birth, where your passport was issued and when it expires.
You want to know about the same businessman’s flight (flight number, date and time of arrival).
In particular, I would like to know your flight number, date and time of arrival.
环境：
A company has sent you a bill for the wrong goods.
Unfortunately you sent us a bill for the wrong goods. Please could you send us a correct bill as soon as possible.
Your new photocopier has broken down. You have to write to the company who sold it to you. Unfortunately our new photocopier has broken down. Please could you send a repairman to fix it for us as soon as possible.
Two temporary secretaries do not speak English. You have to write to the agency who sent them to you.
Unfortunately two temporary secretaries you recommended to us do not speak English. We would be grateful if you could recommend two more who could speak English.
You keep receiving letters for someone else. You have to write to the post office. Unfortunately I keep receiving letters for someone else. Please could you make the address clear before you deliver letters every day.
One of your staff keeps parking his car in front of the main door, the space which is reserved for the MD.
I should like to remind you that the space in front of the main door is reserved for the MD.
Someone is interested in purchasing a large quantity of your simplex cameras. Tell him about 25% discount for large orders.
I should like t draw your attention to the fact that we offer about 25% discount for larger orders.
One of your staff arrives half an hour late for work every day. (She should start at 9.30.)
I hope that it is not necessary to remind you that work start at 9: 30 every day. Someone is interested in your products. Tell him that you guarantee that your prices are the largest in the country.
I should like to point out that we guarantee that all prices are the lowest in the country.
环境：
We must insist that you deliver the goods immediately.
环境：(What warnings would you give these people?)
A company that has not paid your bill
Unless you pay the bill, we will be forced to take legal actions.
A nother company that is using your company’s car park
If you do not move your car away from our park, we will be forced to turn to the police. An employee who always arrives late for work
Unless you come to work on time, we will be forced to fire you.
A builder who has left a lot of their tools in your office
If you do not take your tools from our office, we will be forced to throw them away. 15. 强烈抱怨：
注：
强烈抱怨遵循以下步骤：
a. 阐述发生的问题：it is now over nine months since we placed this order and we are still waiting for the cabinets.
b. 使用句型12：I should like to point out that we have already paid for these cabinets.
c. 使用句型 13：we must insist that you deliver them immediately.
d. 使用句型14：unless we hear from you within 7 days we will take legal action.
第三章检查（包括图表写作和report）
检查的四个主要方面：
1.标点符号：
完全禁用的符号：
：“” 《》。
2.拼写：
双写辅音
y改成复数
3.语法：
主谓一致
冠词
次序
介词
时态
漏词
4.可能导致信息表达不清的因素：
太长的段落
太长的句子
运用不常使用的词汇
一次包含太多的信息
信息不完整
信息顺序混乱
Appendix Two:
对于线性图表的描述
上升
1. 对于上升趋势的描述：
a. 可以使用的动词或动词词组：
to increase
to go up
to rise
to grow
to jump
to leap
to soar
to shoot
to pick up
b. 可以使用的名词：
an increase
a growth
a jump
a soar
an upward trend
2. 对于上升到某个位置的描述：
a. 1. a. 中的动词＋to＋具体数据。
b. 1. a. 中的动词＋to＋the peak of＋具体数据。
c. 1. a. 中的动词＋reaching the peak of +具体数据。
d. 1. a. 中的动词＋reaching + 具体数据。
e. to peak at ＋具体数据
f. to climb to + 具体数据
3. 对于上升的程度的描述：
a. 1. a. 中的动词＋by ＋具体数据。
b. 1. a. 中的动词＋副词。
下降
1. 对于下降趋势的描述：
a. 可以使用的动词或动词词组：
to fall
to decrease
to go down
to slide
to collapse
to decline
to drop
b. 可以使用的名词：
a collapse
a decrease
a fall
a decline
a drop
2. 对于下降到某个位置的描述：
a. 1. a. 中的动词＋to＋具体数据。
b. 1. a. 中的动词＋to＋the bottom of＋具体数据。
c. 1. a. 中的动词＋reaching the bottom of +具体数据。
d. 1. a. 中的动词＋reaching + 具体数据。
3. 对于下降程度的描述：
a. 1. a. 中的动词＋by ＋具体数据。
b. 1. a. 中的动词＋副词。
对于平稳的趋势的描述：
可以使用的动词或动词词组：
to hardly change
to have little change
to keep steady
to level off
to remain constant
to stay the same
表示程度的副词：
1. 程度较大：
considerably
dramatically
greatly
markedly
obviously
quickly
rapidly
sharply
significantly
suddenly
2. 程度较小：
slightly
gradually
slowly
steadily
时间的嵌入
嵌入时间时所使用的介词和介词词组：
in
from……to……
between…….and……
during……and……
at the start of ……
by the end of ……
over ……
at the end of ……
throughout ……
时间’s + 具体数据
上升和下降趋势的组合描述（嵌入了时间和程度之后）：
1. 先上升后下降的句型：
...... increased slowly during…… and …… but fell sharply in …….
A steady fall in …… during …… and …… followed the sharp increase in …….
2. 先下降后上升的句型：
…… fell before …… began to make a recovery ……
…… continue the recovery, climbing to ……
…… dropped during …… but increased again in ……
…… fell and then pick up during ……
…… collapsed before rising to ……at the end of ……
3. 起伏波动的句型：
…… fluctuated sharply all through ……
4. 波动不大的句型：
…… hardly changed through the period between ……and ……
柱状图形的描述
转换为线形图形的描述
饼状图形的描述
对于百分比进行描述所使用的句型：
…… % the …… is/has/have/are ……
…… accounts for ……% of the total
…… takes up ……% in the whole chart
趋势的比较
1. 表示相似的句型 (实例)：
Both share prices rose sharply in January.
Neither company has made a profit yet.
Like X, Y fell in June.
X rose just as sharply as Y.
2. 表示差异的句型（实例）：
X fell sharply whereas/while Y remained steady.
X fell quickly compared to Y.
Unlike Y, X rose by 10%.
X rose far more dramatically than Y.
3. 表示倍数的句型：
the …… doubled/tripled in …… compared with those in ……
4. 客观比较的句型：
…… is …… in contrast to ……
数据的修饰
1. 表示不足的词或词组：
up to
below
under
almost
nearly
2. 表示超过的词或词组：
over
more than
just over
3. 表示大约的词：
about
Appendix Three:
Exercise One
Part One
Questions 44
You are the Manager of a small printing company. A new employee, Mark McCabe, is joining your company on 10th May.
Write a short memo to your office administrator:
Saying who is starting work and when;
Telling him what Mark McCabe’s job will be;
Suggesting where Mark McCabe’s desk should be put;
Write 30-40 words on your answer sheet.
Part Two
Question 45
You were sent on a residential training course for five days. Unfortunately the course was very badly run and there were a lot of problems with it. The advert below shows the details of the course, together with your comments.
Write a report for your manager on the course (100-120 words). Describe the problems with the course and suggest what your company should do.
Write on your answer sheet.
Improve your computing skills
Join our 5-day course
LTE Business Computing Courses
For the young professional
Our 5-day courses have been developed over the last three years and have been designed specially for all levels of office personnel.
We provide:
Highly experienced and qualified trainers (only one teacher – this was his first course)
The most up-to-date software running on the latest hi-tech personal computers
Groups of no more than six students ( nine students – some of us had to share computer terminals )
Opportunities for individual instruction every evening ( the one around in the evening ) Comfortable teaching rooms in a modern hotel
By the end of the course you will be an expert in using a word processor, a spreadsheet, a database, and electronic mail. ( only did word – processing )
Phone Jane on 122 2323 for more details. ( & not enough food! )
Exercise Two
Part One
Question 44
Your company has just opened a new office in the United States. You have agreed to go and work there for six months.
Write a memo of 30-40 words to all your colleagues:
Explaining why you will be absent;
Saying when you are leaving the office;
Expressing your wish to keep in touch;
Write on your answer sheet.
Part Two
Question 45
You work for RCT, a company which sells business stationery. RCT is interested in becoming an agent for Novestat, a company which manufactures paper products.
Read Novestat’s advertisement below, on which you have made some notes.
Then, using all your notes, write a letter to James Dowling at Novestat.
Do not include postal addresses.
Write 100-120 words.
Write on your answer sheet.
Novestat
Agents required
For a new paper product
Novestat, a leading manufacturer of business stationery, is delighted to announce its exciting new range of designer paper products. This range allows customers to create their own business stationery to the highest professional standards, using their own computer printers.
We are looking for companies world-wide to distribute the NOVESTAT DESIGNER PAPER range.
If your company has:
Minimum 5 year’s relevant experience;(10 years; say what RCT does)
Dynamic, motivated salesforce;(national sales award last year)
Excellent distribution network;(tell them about our retail outlets)
Then please write to: James Dowling, Novestat, Unit 3, Basing Estate, Hampton, Middlesex, TW135SA, U.K.
(arrange a meeting with them next month?)
Exercise Three
Part One
Question 44
You are the training manager of a company which has won a large export order. You have been asked to organize foreign language training for some of your staff.
Write a memo of 30-40 words to staff:
Explaining why the courses are necessary;
Saying which members of staff should attend;
Announcing when the courses will start;
Write on your answer sheet.
Part Two
Question 45
Your company exports to a number of countries around the world. The company is looking for new agents for international freight.
Read the two advertisements below, on which you have made some notes.
Then using the notes, write a short report for the Export Sales Manager, covering all your points and saying which agent you recommend.
Write 100-120 words.
Write on your answer sheet.
Globelink
25 years’ experience in sea freight
worldwide destinations
air freight also available (may need for urgent orders)
all documentation provided (they complete all customs forms –FTD don’t)
competitive rates – quotes available on request
tel. 0208 344 879
FTD Shipping Agents
Freight agents to many major ports (mainly in Europe)
Refrigerated shipping
Containers available
No quantity too small (could be useful for small orders)
Contact Martin Taylor on 0207 234 576 for further information and details of charges
(a bit higher than Globelink)
Exercise Four
Part One
Question 44
You are Head of Research for an international car manufacturer. You have to make an urgent trip tomorrow to visit Pierre Blanco, a colleague who works for a subsidiary.
Write a memo of 30-40 words to your secretary.
Telling her who you are going to see and when;
Asking her to book flight tickets and accommodation;
Telling her what work you would like her to do in your absence;
Write on your answer sheet.
Part Two
Question 45
You are the manager of a TV and radio repair workshop. One of your employees has received the letter below about a faulty cassette player which he inspected. He has written his comments on the customer’s letter and asked you to write a reply.
Write a letter of 100-120 words to the customer, using the employee’s comments an d explaining why your company cannot repair the cassette player.
Do not include addresses.
Write on your answer sheet.
Mr D. Mason
Radio World
6 Adelaide Park
London w6
Dear Mr Mason
Re: repair of Tashita Cassette Player
You returned our cassette player to us on 5th September, after having it in your shop for over a month, (sorry! Technician off sick) saying that you could not repair the following faults:
1. a problem with the volume control (needs replacing; part not available)
2. difficulty operating the on/off switch. (possible to replace but very expensive)
I was very surprised to hear this, because the equipment is not all that old.(manufactured in 1985)
Therefore I would be grateful if you could explain in writing why the equipment is, in your opinion, beyond repair, so that I can discuss this matter with the manufacturers.(out of business since 1990)
Yours sincerely,
Paul Johnson
Exercise Five
Part One
Question 44
You are a manager in a company which manufactures office furniture. Next month you are going to London to discuss an important contract.
Write a note of 30-40 words to your assistant:
1. saying when you want to leave and return
2. asking him to book flights
3. telling him which hotel to book
Part Two
Question 45
You recently attended a one-day training course on health and safety. You were disappointed with the course.
Read the advertisement below, which gives the details of the course. You have written some notes on the advertisement.
Then using your handwritten notes, write a letter to the company, complaining about the course.
Do not include postal address.
Write 100-120 words.
Write on your answer sheet.
GBG Certification Services
Good for business, good for you.
Regardless of whether you are in a manufacturing or service industry, you are required by law to operate your business in a manner which is safe and healthy for your workforce. Our courses will help you provide a safe and legally sound working environment for your staff.
Our one-day courses include:
Experienced and highly-qualified trainers (trainer was sick --- replacement poor)
High-quality information packs (pile of loose photocopies)
Small groups (maximum 8 people) (not true)
Price includes lunch and refreshments (explain what was wrong with lunch)
All one-day courses run Monday – Friday from 9:30 – 17:00 (started late)
For more information contact:
Moira Geddings
GBG House
Summerfield Road
Oxford OX8 4DN
外贸英语函电的写作格式常用范文
外贸英语函电的写作格式常用范文 外贸函电涉及到的知识很广泛，那么外贸函电的英语写作格式需要注意哪些问题呢，接下来为大家整理了外贸英语函电的写作格式，希望对你有帮助哦! 1.请求建立商业关系 Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply. Very truly yours 自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。多年来，本公司经营鞋类进口生意，现欲扩展业务范围。盼能惠赐商品目录和报价表。如价格公道，本公司必大额订购。烦请早日赐复。此致 2.回复对方建立商业关系的请求 Thank your for your letter of the 16th of this month. We
商务信函格式文档
2020 商务信函格式文档Document Writing
商务信函格式文档 前言语料：温馨提醒，公务文书，又叫公务文件，简称公文，是法定机关与社会组织在公务活动中为行使职权，实施管理而制定的具有法定效用和规范体式的书面文字材料，是传达和贯彻方针和政策，发布行政法规和规章，实行行政措施，指示答复问题，知道，布置和商洽工作，报告情况，交流经验的重要工具 本文内容如下：【下载该文档后使用Word打开】 商务信函写作格式，署名即写信人签名，通常写在结尾后另起一行(或空一、二行)的偏右下方位置。以单位名义发出的商业信函，署名时可写单位名称或单位内具体部门名称，也可同时署写信人的姓名。重要的商业信函，为郑重起见，也可加盖公章。英文商务信函的书信格式 1.thetoppartofabusinessletter 日期：date:23decemberXX 地址：mr.jamesgreen salesmanager bbbplc 55-60oldst,londone66hg 称谓：dearmr.green(deargentlemen,dearsir,dearsirs,dearmadam) 2.thebodypartofabusinessletter 标题(可以不要)
正文 3.lookatthetwoendingsofbusinessletterbelow.noticetheusefulp hrasesthatareusedintheseletters. (1)pleaseletmeknowifthisisconvenience. ilookforwardtohearingfromyou. bestwishes yourssincerely, (signature) ms.gillianjanes personnelnanager (2)pleasephoneustoconfirmthedetails. welookforwardtoreceivingyourcomments. yoursfaithfully (signature) forms.gillianjones personnelmanager 中文商务信函的写作格式 如同一般信函，商业信文一般由开头、正文、结尾、署名、日期等5个部分组成。 (1)开头 开头写收信人或收信单位的称呼。称呼单独占行、顶格书写，称呼后用冒号。 (2)正文
商务邮件范文
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Building ontrators in Hong Kong and Taian have found our equipment eas to install and attrative in apperane. Naturall all parts are replXXble. and our ation inludes pries of spare parts. We an allo a 2% disount on all orders of US$6,000 in value and overf, and a 3%on orders exeeding US$20,000. An orders ou plae ith us ill be proessed promptl. ours faithfull. Franeso Marani Sales Manager Enl.2 Via S.Lorenzo, 24a Castellon Spain Tel： 560001 Fax 560002 商务英语邮件写作范文2 询价Inquiries atha Business Mahines Import Export Corporation 201X Centur Boulevard Pudong, Shanghai 201X06, China Tel： 59000001 September 5, 20** Universal Softare, In. 2468 Oak Street San Franiso CA94105
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英语商务信函格式范文
英语商务信函格式范文 篇一：英语商务信函范文 建立办事处Establishment of new branch Dear Mr. / Ms, Owing to the large increase in the volume of our trade with this country we have decided to open a branch here, with Mr. Wang Lo as manager. The new branch will open on 1st March and from that date all orders and inquiries should be sent to Mr. Wang Lo at the above address, instead of to our London office. We take this opportunity to express our thanks for your cooperation in the past. We hope the new arrangements will lead to even better results. Yours faithfully 歇业Discontinuation of business
Dear Mr/Ms, With the demolition of our premises at the above address under a redevelopment scheme, the part of our business carried on there will be discontinued after the end of October. On Monday, 1st October, we are holding a closing-out sale. Stock on hand will be cleared regardless of cost. There will be substantial reductions in all departments and in some cases, prices will be marked down by as much as one half. Stock to be cleared is uivaled in both variety and quality. As the sale is likely to be well attended, we hope you make a point of visiting the store as early as possible during the opening days. Yours faithfully 更改名称和地址Change of name and address Dear Mr. / Ms,
通知与确认商务英语信函写作
通知与确认商务英语信函写作 一、通知对方收到来信的确认函 1. dear mr/mrs, thank you for your letter no. a-3 of 6th may, offering us 6 ui-4 viewdatas. we have passed it on to our technical department for their consideration. we shall reply as soon as possible. yours faithfully 尊敬的先生/小姐， 谢谢您五月六日标号为a-3的来信，该信向我们提供6 ui-4图像数据。我们已把该信转给了技术部，备他们考虑。 我们将尽快回信 你诚挚的 2. dear mr/mrs, we have today received with thanks information concerning transactions onthe new york wheat exchange which will be made full use of by our researchdepartment. we look forward to further cooperation with you. yours faithfully 尊敬的先生/小姐， 我们今天收到了有关纽约小麦交易所的业务信息，非常感谢，我们的研究部门将充分利用这些信息。
期待与你进一步合作。 你诚挚的 二、确认达成的协议 confirming agreements reached 3. dear mr/mrs, last friday, when we were discussing the problems of defectivecontainers.you suggested that i simply mail you a report each month on thenumber of return by customers rather than send the defective containers to you. i plan to put this into effect at once. but, i first wantto make sure that i understand you correctly. if i don’thear from you within the coming week, i’ll assume that youapprove. yours faithfully 尊敬的先生/小姐， 上周五，我们讨论了次品集装箱的问题，你建议我只需把顾客每月退回的次品集装箱 的数量写个报告给你，而不是直接退集装箱。 我计划立即付诸现实。但我想确认我理解正确，到下周为止，如我不能收到你的来信，我即认为你没有异议。 你诚挚的 4. dear mr/mrs, we write to confirm our agreement reached during ourconversation on 9th june about special discountson m-s acoustical partitions as describedon page 8of our catalogue. these prices will prevail through30 june.partition regular price special
英语商务信函范文4篇
英语商务信函范文4篇 English business letter model 编订：JinTai College
英语商务信函范文4篇 前言：公函是正式的或官方的书信，是党政机关、人民团体、企事业单位间商洽和联系工作时使用的一种文体，平行机关或者不相隶属机关间联系工作是可以使用公函，上下级之间的联系、询问、答复工作时，也可以使用公函。本文档根据公函内容要求和特点展开说明，具有实践指导意义，便于学习和使用，本文下载后内容可随意调整修改及打印。 本文简要目录如下：【下载该文档后使用Word打开，按住键盘Ctrl键且鼠标单击目录内容即可跳转到对应篇章】 1、篇章1：投诉信英语商务信函范文 2、篇章2：询问信英语商务信函范文 3、篇章3：请求信英语商务信函范文 4、篇章4：英语商务函电的十个注意事项文档 下面是小泰给大家整理收集的英语商务信函范文，供大家阅读参考。 篇章1:投诉信英语商务信函范文 Dear_______,
I am ______ （自我介绍） .I feel bad to trouble you but I am afraid that I have to make a complaint about_____. The reason for my dissatisfaction is _______（总体介绍）. In the first place,_______（抱怨的第一个方面）. In addition, ___________（抱怨的第二个方面）. Under these circumstances, I find it ________ （感觉）_______（抱怨的方面给你带来的后果）. I appreciate it very much if you could _______（提出建议和请求）, preferably ______（进一步的要求）,and I would like to have this matter settled by ____（设定解决事情最后期限）. Thank you for your consideration and I will be looking forward to your reply. Yours sincerely xxx 篇章2:询问信英语商务信函范文【按住Ctrl键点此返回目录】Dear ______,
中文商务信函的写作格式
中文商务信函的写作格式 中文商业商务信函的写作格式 如同一般信函，商业信文一般由开头、正文、结尾、署名、日期等5个部分组成。 (1)开头 开头写收信人或收信单位的称呼。称呼单独占行、顶格书写，称呼后用冒号。 (2)正文 信文的正文是书信的主要部分，叙述商业业务往来联系的实质问题，通常包括： ①向收信人问候； ②写信的事由，例如何时收到对方的来信，表示谢意，对于来信中提到的问题答复等等； ③该信要进行的业务联系，如询问有关事宜，回答对方提出的问题，阐明自己的想法或 看法，向对方提出要求等。如果既要向对方询问，又要回答对方的询问，则先答后问，以示尊重； ④提出进一步联系的希望、方式和要求。 (3)结尾 结尾往往用简单的一两句话，写明希望对方答复的要求。如“特此函达，即希函复。” 同时写表示祝愿或致敬的话，如“此致敬礼”、“敬祝健康”等。祝语一般分为两行书写，“此致”、“敬祝”可紧随正文，也可和正文空开。“敬礼”、“健康”则转行顶格书写。 (4)署名 署名即写信人签名，通常写在结尾后另起一行(或空一、二行)的偏右下方位置。以单位名义发出的商业信函，署名时可写单位名称或单位内具体部门名称，也可同时署写信人的姓名。重要的商业信函，为郑重起见，也可加盖公章。 (5)日期 写信日期—般写在署名的下一行或同一行偏右下方位置。商业信函的日期很重要，不要遗漏。
中文书信礼仪的格式及举例 提称语，用在对方称呼后面，表示尊敬—— 父母：膝下、膝前、尊前、道鉴 长辈：几前、尊前、尊鉴、赐鉴、道鉴 师长：函文、坛席、讲座、尊鉴、道席、撰席 平辈：足下、阁下、台鉴、大鉴、惠鉴 同学：砚右、文几、台鉴 晚辈：如晤、如面、如握、青览 女性：慧鉴、妆鉴、芳鉴、淑览 祝愿语—— 父母：恭请福安，叩请金安 长辈：恭请崇安，敬请福祉，敬颂颐安 师长：敬请教安，敬请教祺，敬颂海安 平辈：顺祝 署名—— 对长辈：叩禀敬叩拜上 对平辈：谨启鞠启手书 对晚辈：字示白谕 开头语 惠书敬悉，情意拳拳。接获手书，快慰莫名。昨得手书，反复读之。 谕书敬读，不胜欣慰。拳拳盛意，感莫能言。顷接手示，甚欣甚慰。 久不通函，至以为念。前上一函，谅已入鉴。喜接来函，欣慰无量。 顷奉惠函，谨悉一切。顷接手示，如见故人。得书甚慰，千里面目。 得书之喜，旷若复面。数奉手书，热挚之情，溢于言表。 顷奉手教，敬悉康和，至为欣慰。久未闻消息，唯愿一切康适。 手书已接多日，今兹略闲，率写数语。 钦佩语 奉读大示，向往尤深。喜接教诲，真解矇矣。大示拜读，心折殊深。 谨蒙悔语，用祛尘惑。大作拜读，敬佩之至。顷读惠书，如闻金石良言。 久钦鸿才，时怀渴想。德宏才羡，屡屡怀慕。蒙惠书并赐大著，拜服之至。
商务英语函电范文必备2015
Dear Sirs, We have obtained your address from the Commercial Counsellor ofyour Embassy in London and are now writing you for theestablishment of business relations. We are very well connected with all the major dealers here oflight industrial products, and feel sure we can sell largequantities of Chinese goods if we get your offers at competitiveprices. As to our standing, we are permitted to mention the Bank ofEngland, London, as a reference. Please let us have all necessary information regarding yourproducts for export. Yours faithfully。 求商务函电还盘函翻译。1.5月21日来信收到，得知贵方对我们的文具很感兴趣，但以为我方4月30日的价格偏高，无法成交。 2. 我们的报价已被贵地其他客户所接受，已有大批成交而且询价单滔滔而至，我方无奈下降报价。 3. 希望贵方从新考虑，早日来传真告知。 counter offer thank you for your e-mail of May 21.we learn that you areinterested in our school tools ,but you cann't accept our higherprice of Api.30. our quotation has been accepted by other clients ,a greet oforders have been bargained and large enquiries are pouring in ourcompany.so we cann't cut down our price. please think better of above,we are looking forward to your earlyfax. 求商务函电翻译 1.潜在的客户the potential customers 2.粗暴搬运rough handling 3.经营范围scope of business 4.中性包装neutral packing 5.样品本samples 6.分批装运partial shipment
八种经典中英文商务信函范文
八种经典中英文商务信函范文 第一种、介绍信Letters of Introduction 实例之一：Dear Mr. / Ms.This is to introduce Mr. Frank Jones our new marketing specialist who will be in Lond onfrom April 5 to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy toreciprocate.Yours faithfully尊敬的先生/小姐，现向您推荐我们的市场专家弗兰克琼斯先生。他将因公务在四月15 日到四月中旬期间停留伦敦。我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。您诚挚的实例之二：Dear Mr. / MsWe are pl eased to introduce Mr. Wang You our import manager of Textiles Department. Mr.Wang is spending three weeks in your city to d evel op our business with chief manufacturesand to make purchases of d ecorative fabrics for the coming season.We shall be most grateful if you will introduce him to reliabl e manufacturers and give himany help or advice he may need.Yours faithfully尊敬的先生/小姐，我们非常高兴向您介绍我们纺织部的进口经理王有先生。王先生将在你市度过三周，他要与主要的生产厂家拓展商务并为下一季度采购装饰织品。如能介绍他给可靠的生产厂家，向他提供所需的任何帮助或建议，我们将不胜感谢。您诚挚的 第二种、约定Appointments 实例之一：Dear Mr./Ms Mr. John Green our General Manager will be in Paris from June 2 to 7 and woul d like to come and see you say on June 3 at 2.00 p.m. about the opening of a sampl e room there. Please l et us know if the time is convenient for you. If not what time you woul d suggest Yours faithfully尊敬的先生/小姐我们的总经理约翰格林将于六月2 日到7 日在巴黎，有关在那开样品房的事宜，他会于六月3 日下午2：00 点拜访您。请告知这个时间对您是否方便。如不方便，请建议具体时间。您诚挚的 以下为回信范文Dear Mr. / Ms Thank you for your l etter informing us of Mr. Green’s visit during June 2-7. Unfortunately, Mr. Edwards our manager is now in Cairo and will not be back until the second half of June. He woul d however be pl eased to see Mr. Green any time after his return. We l ook forward to hearing from you. Yours faithfully尊敬的先生/小姐谢谢来函告知我方六月2-7 日格林先生的来访。不巧，我们的总经理艾得华先生现正在巴黎，到六月中旬才能回来。但他回来后愿意在任何时间会见格林先生。希望收到您的来信。您诚挚的Back to Top 实例之二：Dear Mr/MsI represent the W/P El ectronics Company in Dallas and will be in