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bec中级口试真题()

bec中级口试真题()
bec中级口试真题()

BEC中级口试全真试题Part Ⅱ

1.What is important when planning a presentation?

Finding out about the audience Researching the topic

2.What is important when aiming to improve customer service?

Staff Training Customer Satisfaction Surveys

3.What is important when managing a project?

Encouraging Teamwork Keeping to schedule

4.What is important when motivating staff?

Financial benefits Career development Opportunities

5.What is important when dealing with competition?

Pricing policies Advertising strategies

6.What is important when planning health and safety training? Selecting topics Selecting staff to attend

7:What is important when choosing new office equipment?

Prices and discounts Brand names

8.What is important when entertaining foreign business clients? Venue for entertainment Cultural Differences

9.What is important when aiming to reach new markets?

Market research Advertising

10.What is important when choosing a management training course to attend?

Program Contents Length of course

11.What is important when relocating a business?

Local workforce available Location of site

12.What is important when advertising a new product?

Target markets Choice of media

13.What is important when starting a new job?

Knowledge of company procedures Help from company staff

14.What is important when selecting staff for marketing trips abroad? Position in the company Previous experience of other countries

15.What is important when aiming to reduce production costs? Efficiency of production line Cost of raw materials

15.What is important when choosing people to work in teams? Variety of experience Personal qualities

16.What is important when dealing with a heavy workload?

Time management Sharing tasks

17.What is important when developing new products?

Market research Pricing

18.What is important when being interviewed for a job? Information about the company Personal appearance

19.What is important when exhibiting at a trade fair?

Quality of display Staff selected

20.What is important when introducing a reward system for staff? Purpose of the reward system Types of reward offered

21.What is important when entertaining clients?

Types of activities Cost

22.What is important when choosing retail premises to rent? Location Length of contract

23.What is important when deciding on packaging for products? Image Production process

24.What is important when selecting staff for promotion? Attitude to work Current performance

25.What is important when considering a career change?

Future study or training Opportunities for future promotion 26.What is important when planning an advertising campaign? Market research Selecting appropriate media

27.What is important when choosing transport for a business trip? Convenience Cost-effectiveness

28.What is important when aiming for promotion?

Quality of performance Company loyalty

29.What is important when exporting goods or services for the first time? Personal Contacts Professional advice

30.What is important when dealing with complaints from clients? Offering an apology Suggesting a solution to the problem

31.What is important when setting prices for new products?

Production costs Competitors’ prices

32.What is important when aiming to reduce staff turnover?

Financial incentives Career structure

33. What is important when planning the layout of a new store? Attractiveness Security of goods

34.What is important when choosing a new sales agent?

Experience of agent Number of contacts

35 What is important when monitoring the quality of service provided? Feedback from customers Checking sales figures

36: What is important when…?

selecting applicants for a job work experience personal qualities 37: What is important when…?

choosing a new supplier price and discounts reputation

38: What is important when…?

aiming to improve production quality up-to-date equipment staff training

39: what is important when…?

preparing for a job interview studying the job advertisement finding out about the company

40: what is important when…?

deciding whether to attend a conference venue speakers

41: What is important when…?

developing new products market research costs involved

BEC中级口试全真试题Part III

1. Program for New Staff

The manufacturing company you work for would like to introduce a full programme of training for new staff. You have been asked to help prepare the programme.

Discuss the situation together, and decide:

--- what should be covered by the training programme

--- how else new staff can be helped to settle into their jobs as quickly as possible

2 Company Dress Code

Your Managing Director is unhappy with the general standard of dress among staff.

You have been asked to make recommendations about introducing a dress code or company uniform.

Discuss the situation together, and decide:

---what the advantages and disadvantages of having a company uniform would be

--- what kind of dress code would be appropriate for staff in different types of jobs

3 Staff Training

Your company has decided to use an outside agency for training sales staff. You have been asked to have preliminary discussions with the agency to organise this.

Discuss the situation together, and decide:

--- what information you will need to provide for the agency

---what kinds of questions you will need to ask the agency

4. Company Video

The manufacturing company you work for is planning to make a video to show to potential customers and investors. You have been asked to help with planning the video.

---Discuss the situation together, and decide:

--- which departments and activities in the company should be included in the

video

---which company personnel should appear in the video

5. Business Magazine Article

An international business magazine is sending a journalist to write about your region, and wants to include an article about the retail company you work for. You have been asked by your company to help the journalist plan the article. Discuss the situation together, and decide:

--- what kinds of information should be included in the article

--- how this article could benefit your company

6. Opening a Branch Abroad

The retail company you work for has decided to open a branch abroad for the first time.

You have been asked to help with the planning of the new branch.

Discuss the situation together, and decide:

--- what staffing arrangements might be necessary for the new branch

--- which information about premises in that country it would be useful to find out about

7. Entertaining Foreign Clients

Your company is entertaining a group of foreign clients for three days, including one non-working day.

You have been asked to plan a programme for the visit.

Discuss the situation together, and decide:

--- what kinds of activities would be suitable for the visit

--- what information it would be useful to know about the clients before finalizing the program

8. Work Experience Programme

The manufacturing company you work for has decided to offer a two-week work experience programme for a small group of students from a local business college.

You have been asked to help with the preparations for this programme.

--- what kinds of work experience the company might offer

--- how the participants should be selected

9. English Language Training

Your company is planning to offer 30 hours of English language training to employees.

You have been asked to help with the planning and organization of the training.

Discuss the situation together, and decide:

--- how to encourage employees to take part in the training

--- what kind of schedule would be suitable for the training

10. Teamwork

Your company is sending a small group of employees away together for three days to encourage them to work as a team.

You have been asked to help plan the programme.

Discuss the situation together, and decide:

--- what practical arrangements the company needs to make before the trip --- what work and leisure activities would be suitable for the group

11.Foreign Business Trip

Your company is attending a trade fair in a foreign country for the first time. You have been asked to help with the preparations for the trip.

Discuss the situation together, and decide:

---what travel and accommodation arrangements you will need to make before the trip

---which kinds of business customs in the foreign country it would be useful to know about, and how to find out about these before the trip

12. (For three candidates) Entertaining Foreign Clients

Your company is entertaining a group of foreign clients for three days, including one non-working day.

You have been asked to plan a programme for the visit.

--- what kinds of activities would be suitable for the visit

--- which members of staff should accompany the visitors

--- what information it would be useful to know about the clients before finalizing the programme

13. For three candidates Work Experience Programme

The manufacturing company you work for has decided to offer a two-week work experience programme for a small group of students from a local business college.

You have been asked to help with the preparations for this programme. Discuss the situation together, and decide:

--- what kinds of work experience the company could offer . how the participants should be selected

--- what feedback and evaluation should take place after the programme has finished

14 For three candidates English Language Training

Your company is planning to offer 30 hours of English language training to employees.

You have been asked to help with the planning and organization of the training.

Discuss the situation together, and decide:

--- which staff would benefit most from English language training . how to encourage employees to take part in the training

---what kind of schedule would be suitable for the training

15 For three candidates Teamwork

Your company is sending a small group of employees away together for three days to encourage them to work as a team.

You have been asked to help plan the programme.

Discuss the situation together and decide:

--- what practical arrangements the company needs to make before the trip

--- which work and leisure activities would be suitable for the group

--- how to evaluate the success of the trip

BEC中级模拟口试试题

Stage One

Interlocutor: Good morning. My name is John Smith, and this is my colleague, Mary Clinton. And your names are Li Hua and Wang Wei?

Li: Yeah Wang: Yeah

Interlocutor: Thank you. Now, first of all, we'd like to know something about each of you. Mr. Li, can you tell me about yourself?

Li: My pleasure. As you know, my name is Li Hua. I'm from Jiangsu province. I'm now studying in Suzhou University. And I'm majoring in international trade there.

Interlocutor:Thank you. Mr Li. Now Mr. Wang, can you tell me about your ambitions?

Wang: Yes. I am now a student with Suzhou University majoring in business administration. I hope I can get my MBA and join a world-famous multinational company. And after I have had enough experience, I am going to start a company of my own.

Interlocutor:Thank you, Mr. Wang. And Mr. Li, could you tell me about your ambitions?

Li: A big question for me indeed. I've never thought about it, but I bet I'll work towards a CEO of a big multinational corporation. That's my goal in life. And that's why I am spending so much time on English, business English in particular.

Interlocutor:Mr. Li, you said you're spending a lot of time on business English. Do you think business English is difficult to learn?

Li:Not exactly, though it may be difficult at the initial stage. The thing is that you need to have some business knowledge before you start to learn business English.

Interlocutor:How about you, Mr. Wang? Is it difficult for you?

Wang:Not really. You know, I like English very much, and my major is business administration. So I have always found business English very interesting.

Stage Two

The importance of having a good CV

Well, in my opinion, you can never underestimate the importance of having a good CV. In themajority of cases, your CV is the employer's first impression of you, your first chance to impress your potential employer, let's say. It is the essential illustration of your suitability for the job, showing how your skills and experience match your employer's requirements.

But more than that, it shows your ability to summarize, prioritize and present information effectively, essential skills in today's job market. It also shows your linguistic and communicative abilities.

Even though employers these days use a variety of selection techniques, such as analyzing your handwriting, a good CV is still the single most important part of any application.

Stage Three

Time Management

Your company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improvingthe situation.

Discuss, and decide together:

------why poor time management can become a major problem in companies ------what procedures could be adopted to ensure that time is managed effectively.

Zhang:Hi, Ms Wang, you know, our company is sort of out of control these days. Don't you think so?

Wang:Yeah. Everything seems to be in disorder here in our company. And that obviously has a lot to do with poor time management.

Zhang:You mean poor time management has caused all these problems.

Wang: When time is not well planned within a company, they usually do not allocate blocks of time to specified tasks. They do not have a definite idea of when they should complete a certain task. And …

Zhang:And I think they often neglect the ordering of priorities. I mean certain tasks need our prior attention. But in our company every task is treated on an equal basis, even if it is a very urgent task. Wang:That's the point. So time should be planned according to the importance of the tasks we need to deal with.

Zhang:So what do you think we can do so that time is managed effectively here in our company?

Wang:You mean what procedures we can adopt?

Zhang: Sure. That's what our boss is asking us to do. Right?

Wang:Right. I think we've got a lot to do. First, we should make all the staff members realize how important effective time management is to our company.

Zhang:Yes, I think we can give them instruction in time management, especially those in supervisory positions.

Wang: Right, perhaps we can run a few training programs for them. If need, we may invite some experts from outside to help us.

Zhang:Another thing we can do is to make all the managers, or even every staff member, come up with a job description of their own. In this way, they can be pretty sure about what they are responsible for and what they are not.

Wang: Yes, that's a good idea. And I think, the top managers of our company should come up with a set of rules as to what kind of jobs should be given priority to. In this way,we can make sure that important tasks are dealt with first.

Zhang: Good idea. So to sum up, our company should run a few training programs, and every staff member should write a job description of their

Wang: And rules should be made as to what kind of job should be given priority to.

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Test 1 1.Coaching CABDABC 2.buffet zone DCEBF 3.how to market yourself DACBBC 4.planning 19-23 BADAC 24-28 CDABC 29-33 DBCBB 5.customer services director: itself in c while seen from c those for with that c Test 2 1.good listener, better manager BCADDBC 2.finding the right people CBEAD 3.department store magic DCAACB 4.managing upwards 19-23DDACA 24-28CBAAD 29-33 CACDB 5.personal assistant of the year: that c only so c the how c out c will be Test 3 1.manage your boss CDABABC 2.sell,sell,sell DFCEA 3.trouble with teamwork DBCABC 4.human resources policy 19-23 DCACD 24-28 CACAB 29-33 DAABB 5.meetings that work: too c results by c so concerning c ones that about

c Test 4 1.T he Birmingham Alliance CABDABD 2.S taff apperaisals a director DFBAC 3.M arket entry-the pioneer AABCCB 4.B usiness meetings 19-23 CABDA 24-28 BDBAD 29-33 CACBD 5.W hen to recruit for c the of with c such c so type around it Test1 1.flacks is a UK-based BDCABCA 2.evaluating the performance of the board BAFDE 3.british companies cross the atlantic ABCBAD 4.promise of jobs 19-23 ACDDA 24-28 CBDCD 29-33 CCABDC 5.consumer behaviour :with c to c so these about although having c too that Test2 1.Successful time management CBACDBD 2.staff appraisals good preparations CFAED 3.problems in the it industry ABBACD 4.chairman’s report 19-23 CDACD 24-28 DBADC 29-33 DAACB

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BEC中级口试题目及答案归纳

B E C中级口试题目及答 案归纳 This model paper was revised by the Standardization Office on December 10, 2020

first impression is vital. We should be neatly dressed to leave a good impression on the audience. you have a good sense of humor, it helps to enhance atmosphere at the presentation and the audience will become more friendly and engaging Teamwork (mutual trust, full co-operation) 1. What is important when managing a project Encouraging team work Keeping to schedule Selection of the team members Firstly, encouraging teamwork is very important when managing a project. Teamwork reflects the combined experiences, knowledge, intelligence and views of a group of people, so it will definitely improve the quality and efficiency of the work. Secondly, keeping to schedule is also important. Time is always of essence for a project. You should ensure that you would be running before the schedule rather than after it. Otherwise it will lead to late completion. On top of that, selection of the participants should be also taken into consideration. People with a wide range of experiences can enhance the chance of the successfully sorting out problems.

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