EMBA商务英语考试试卷

上海交通大学EMBA研究生试题

Shanghai Jiao Tong University EMBA Program Exam Sheet

(20_ 至/To 20_ 年/Year_______学年/Academic Year______学期/Term)

科目班号学号姓名成绩

Course Class No. Student No. _____ Name __ Grade_________ WHO’S IN CHARGE?

The president of Janice Tani’s firm asked her, as chief executive of the marketing division, and her staff (three male MBAs) to set up and close an important contract with a Japanese firm. He thought his choice especially good as Janice (a Japanese American from California) knew the industry well and could also speak Japanese.

As she and her staff were being introduced, Janice noticed a perplexed look on Mr. Yamamoto’s face and heard him repeat “chief executive” to his assistant in an unsure manner. After Janice had presented the merits of the strategy in Japanese, referring to notes provided by her staff, she asked Mr. Yamato what he thought. He responded by saying that he needed to discuss some things further with the head of her department. Janice explained that was why she was there. Smiling, Mr. Yamato replied that she had done an especially good job of explaining, but that he wanted to talk things over with the person in charge. Beginning to be frustrated, Janice stated that she had authority for her company. Mr. Yamamoto glanced at his assistant, still smiling, and he arranged to meet with Janice at another time.

Why did Mr. Yamamoto keep asking Janice about the executive in charge?

(1) He did not really believe that she was actually telling the truth about who she was

(2) He had never heard the term “executive” before and did not understand the meaning of “chief executive.”

(3) He had never personally dealt with a woman in Janic e’s position, and her language ability caused him to think of her in another capacity.

(4) He really did not like her presentation and did not want to deal with her firm.

(5) He was attracted to her and wanted to meet her alone.

谁是负责人？

Janice Tani公司的总裁要她（市场部的行政长官）和她的员工（三个男MBA学生）与一个日本公司去签署一份重要的合同。他认为他的选择是非常正确的，因为Janice （一个加利福尼亚籍的一个日本人）非常了解这家公司并能够说日语。

当在场的人介绍她和她的员工时，Janice注意到Yamamoto先生脸上复杂的表情，并且听到他以一种不确定的语气不断给助手重复“行政长官”这个词。在Janice陈述了公司在日本的战略核心时，参照助手提供的建议，Janice问Yamamoto先生的看法。Yamamoto先生说他需要与她的上级主管商讨更进一步的细节问题。Janice解释了她来的目的。Yamamoto先生笑着对Janice说，她的解释非常好，但是他需要与她的上级负责人继续沟通。Janice非常的沮丧，并且一再声明她就是负责人。Yamamoto瞥了一眼他的助手，仍然只是笑一笑说他将在另外的时间安排与Janice会面。

选择并说明：

为什么Yamamoto先生一直说要与Janice的负责人谈事情？

（1）他不相信Janice的真实身份。

（2）他以前从来没听说过“行政长官”这样的职务，不理解这个职务的意义

（3）他个人从来没有与Janice这个职位的女人谈过生意，并且她的语言能力让Yamamoto考虑Janice其他的能力。

（4）他不喜欢她的陈述，并且不想和她的公司做生意

（5）他被她所吸引，并且想与Janice单独会面。

THE IMMIGRATION OFFICER

Felipe Cordova was a senior official in the Philippines Ministry of Communication. He is proud of the fact that he has been invited to the United States to attend an international conference and is excited at the prospect of his first trip there. Upon entering the United States he has to pass through Immigration and Customs. The immigration officer subjects him to a long series of questions as to how long he intends to visit relatives, whether he understands the visa regulations, and so on. Felipe grows increasingly irritated by the questioning and finally refuses to answer any more queries. The officer then calls over the supervisor who leads Felipe away to his office and spends considerable time verifying the authenticity of all his documents before finally allowing him to proceed. Felipe suffers all this with the repressed indignation but swears to himself that he will never return to this uncivilized country.

How would you explain Felipe’s obstinate and cooperative attitude toward the immigration authorities?

(1) He is fatigued and irritable because of the long plane trip.

(2) He feels he is being singled out as a suspicious person and is insulted.

(3) His expectations as to his status and treatment in the United States have been strongly violated.

(4) He feels the officer’s questioning is too personal and resents having to disclose such information.

入境事务官员

Felipe Cordova 是菲律宾通信部门的一个高级官员。他很自豪能到美国参加一个国际会议并且非常期待第一次出境旅行。在入境以后，他需要到美国的移民局和海关办理相关手续。美国移民局的官员问了他许多问题，例如他将到美国旅行多久，是否了解签证的规则等等。Felipe Cordova对这些问题感到非常的生气，并且拒绝回答任何更多的问题。移民局的官员然后打电话给他的主管，花了很长的时间验证Felipe Cordova 的所有文件，最后才让Felipe Cordova通过。Felipe Cordova对这样的行为感到非常愤慨，并且发誓他将不会再到这样一个不文明的国家来。

你怎么看待Felipe Cordova与移民局官员之间的顽固合作？请选择并给出理由

（1）由于长途的旅行，他感到很劳累和急躁

（2）他感到像一个嫌疑人被孤立，并受到侮辱。

（3）他认为他的身份和在美国的遭遇受到了冒犯

（4）他感到官员的问题过于隐私，不得不掩饰一些信息。

ROOMING IN-OR OUT?

Jack, a rather boisterous but well-liked American student, shared a room in an international dormitory with a Thai student, Pitchit. They seemed to get on fairly well and jack remarked to one of his American friends how easy Pitchit was to live with compared to with some of his previous roommates, as they seemed to have similar routines and interests. However, halfway through the semester Pitchit suddenly announced he had asked for a room transfer and would be moving out next week. Jack was quite upset and puzzled and Pitchit why. At first he was reticent about saying anything, but after persistent questioning he told jack he could not tolerate Jack’s habits—he was always playing loud music, had friends visiting at all hours, and was very disorderly. Jack asked him why he had not told him before as he had not realized he was disturbing Pitchit in any way. Pitchit said nothing.

Why didn’t Pitchit tell jack previously of his dissatisfaction?

(1) He was scared of angering Jack.

(2) He felt overwhelmed by Jack’s boisterous behavior.

(3) As a foreigner he felt inferior to Jack and so felt he should not complain.

(4) He was not assertive enough to be able to confront Jack directly with his complaints.

室友进还是出？

Jack,一个非常喧闹的，但是很健谈的美国学生，他与一个名叫Pitchit的泰国学生一起住在国际学术宿舍公寓内。他们看起来相处的非常好，并且Jack经常向他的美国同学赞扬Pitchit非常的随和，他们看起来有很多相似的爱好和习惯，比他以前的室友更好相处。然而，半个学期之后，Pitchit突然宣布他要换宿舍，并且在下个礼拜就要搬走。Jack感到非常的迷惑和不愉快。一开始，Pitchit一直沉默不语，直到Jack 不停的追问原因。Pitchit说他不能容忍Jack的很多习惯，比如说他总是放喧闹嘈杂的音乐，经常带朋友来玩，作息非常的不规律等等。Jack问Pitchit为什么以前从来都没有告诉过他这些不满，他也没有意识到这样会打扰到Pitchit。Pitchit什么也没有说。

选择并说明：

为什么Pitchit以前没有告诉Jack他的不满？

（1）他害怕激怒Jack

（2）他非常受不了Jack喧闹的行为

（3）作为一个外国人，他感到低人一等，觉得不能向Jack抱怨

（4）他不主张直接面对Jack说出他的不满

PACKED LUNCH

An American family living in Japan for one year wanted their son (age 10) to attend a Japanese elementary school. When they so indicated to their landlord, he sent his English-speaking daughter to act as a go between (chukaisha). The boy was duly enrolled and began school. He had to take a lunch (bento) every day, so he took a regular American meal of sandwich, chips, cookies, and drink. The teacher subsequently contacted the go-between to have her talk with the parents about the inappropriateness of the lunch and to request the parents provide a more Japanese-style bento.

Why was the school teacher perturbed by the child’s American style lunch?

(1) The teacher feared that the Japanese children would become dissatisfied with their own lunches.

(2) It was felt the lunch was not sufficiently nutritious.

(3) The typical Japanese bento has symbolic significance, and it was felt that the child was breaking with tradition.

(4) Conformity in Japanese society is valued more than individuality.

自带的打包午饭

一个在日本住了1年的美国家庭想让他十岁的孩子去上日本的小学。当他们觉得已经习惯日本的生活，他把他的儿子送去学校。这个小男孩登记注册后开始上学。小男孩需要每天在学校吃午饭。他为孩子准备了美式的三明治、薯条、饼干和饮料。学校的老师多次对小男孩的家长说这样的午餐是不合适的，需要家长为他准备日式的午餐。

为什么学校的老师对美国孩子的美式午餐感到不满？请选择并给出理由

（1）老师担心日本的孩子将会对他们的午饭感到不满

（2）老师认为这种午饭不够有营养

（3）典型的日式午餐有一些特别的意义，他觉得孩子的美式午餐破坏了日本的传统（4）日本的传统价值观比个性主义更重要。

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