商务英语--打电话

商务英语---打电话（全）

情况(一) 打电话的人找的是你自己

A：Is Daisy there? (Daisy 在吗?)

B：This is she. 我就是。(注: 男的用"This is he.")

A：You’re speaking/talking to her.你正在跟她说话。(注: 男的用"You’re speaking/talking to him.")

情况(二) 打电话的人要找的人不在

A：May I speak to Mr. Gates? (请问Gates 先生在吗?)

B：He’s not here right now. 他现在不在这里。/ He’s out. 他出去了。/ He’s in a meeting right now. 他现在正在开会。/ You’ve just missed him. 你刚好错过他了。/ He’s just stepped out. 他刚好出去了。

情况(三) 打电话的人要找的人不在, 问对方是否要留言

A：Can I talk to Mark? (我可以跟Mark 讲话吗?)

B：He’s out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗? / He’s not available right

市高三英语—1（共12页）

now. Can I take a message? 他不在, 我可以帮你传话吗?

情况(四) 打电话的人问他要找的人何时回来

A：Do you know when he will be back? 你知道他什么时候会回来吗?

B：I’m sorry. I don’t know.抱歉, 我不知道。/ I have no idea. 我不知道。/ He should be back in 20 minutes. 他应该二十分钟内会回来。

情况(五) 打电话的人问他要找的人在哪里

A：Do you have any idea where he is? 你知道他在哪里吗?

B：Sorry. I don’t know. 抱歉, 我不知道。/ He’s at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码?

情况(六) 打电话的人要找的人不在, 愿意接受对方的留言

A：Can I leave a message? 我可以留个话?

B：Yes. Go ahead, please. 可以, 请继续。/ Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我

市高三英语—2（共12页）

拿个纸笔。/ Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。

情况(七) 接受对方留言时听不清楚, 希望对方重复

A：When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打(206) 5551212 这个号码给我?

B：Can you repeat again, please? 能不能请你再重复一

次? / (Say) Again, please? 再说一次好吗? / Pardon? 抱歉。(请再说一次) / Come again, please? 再说一次好吗? / I’m sorry? 抱歉。(请再说一次)

情况(八) 对方希望留话, 怕听错了, 不想接受对方的留言

A：May I leave a message? 我能否留个话?

B：You know what? My English is not that great, and I don’t want to mi ss anything. Would you mind calling back later? I’m sorry.你知道吗? 我的英文不是非常好, 我不想听错话。你介意稍后再打来吗? 我很抱歉。 / If you don’t mind, could you please call back and leave a

市高三英语—3（共12页）

message on the answering machine? My English is not very good. 如果你不介意的话, 能否请你再打一次, 然后在录音机上留言? 我的英

文不是很好。

情况(九) 打电话的人要找的人是别人, 请对方稍等

A：Is Brandon there? Brandon 在吗?

B：Yes, he is. One moment, please. 他在。请稍等。/ Hold, please. 请稍等。/ Let me see if he’s here. Hang on. O.K.?我看看他在不在。等一下, 好吗?

情况(十) 对方打错电话

A:Can I speak to Alexander Walker? 我可以和Alexander Walker 说话吗?

B：Alexander Walker? I’m sorry, but there’s nobody here by this name. Alexander Walker? 抱歉, 这里没这个人。/ I’m sorry. I’m afraid you’ve got the wrong number.抱歉, 恐怕你打错电话了。/ What number did you dial? 你打几号?

情况(十一) 跟对方要求跟(打电话的人)刚刚已经通过话的人再讲

市高三英语—4（共12页）

话

A：Can you put Daisy back on? I forgot to tell her something. 你能否请Daisy再来听电话呢? 我忘了跟她讲一件事。

B：Sure. I’ll go get her. 当然! 我这就去叫她。

情况(十二) 电话没人接(或录音机)

A：Is he there? 他在吗?

B：No one is there. 没人在。/ Nobody answered. 没人接。/ No.

I got the answering machine. 没有! 是录音机。

情况(十三) 电话打不通

A：Did it go through? (电话)打通了吗?

B：The line was busy. 电话忙线。/ I got the busy signals.. 电话忙线。

情况(十四) (因自己忙等原因)请别人去接电话

A：Paul, can you answer the phone? I’m busy. Paul,你能不能去接电话? 我在忙。/ Can you get it, Paul? My hands are tied. Paul, 你能不能去接电话? 我现在不能接。

市高三英语—5（共12页）

B：Yes, dear. 是的, 亲爱的。

情况(十五) 接到无人电话(就是打来了却不说话的那种)

A：Who called? 谁打来的?

B：No one. He hung up on me. 没人。他把电话挂了。/ Wrong number, I guess. He hung up without saying a word. 打错了, 我想。他一句话也没说就把电话挂了。

下面是一些电话录音范例，仅供参考。

范例(一)

嗨!我是Abby。我现在不在家。请留言。Hi! This is Abby. I’m not home right now. Please leave a message.

范例(二)

嗨!这里是555-5555。我们现在不在。请留言。谢谢! Hi! This is

555-5555. We’re not here. Please leave your message. Thank you.

范例(三)

嗨!我是Brenda。我现不能接电话。请你留言。我会尽快回你的电话。

市高三英语—6（共12页）

Hi! This is Brenda. I can’t come to the phone at this time. Please leave a message and I’ll call you back as soon as possible.

范例(四)

嗨! 我是Aaron。我现在不是不在办公室里, 就是在电话中。请你留言。我会马上回你电话。Hi, this is Aaron. I’m either away from my desk, or on the phone. Please leave a message and I’ll get right back to you.

范例(五)

嗨! 我是Ivy。对不起! 我错过你了。请在「嘟」声后留言。等我进来后就会回你电话。谢谢。Hi, this is Ivy. Sorry. I missed you. Please leave a message at the tone. I’ll get back to you when I get in. Thanks.

市高三英语—7（共12页）

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B: Your price for golden delicious apple at USD 2000 per ton is on the high side, I can’t accept it. A: You must be aware that the price of golden delicious apple has been increasing since last year. It is fixed according to the upward trend in the international market price. B: But your price is much higher than the market price .Thailand gives a much lower price. A: The quality of this kind of golden delicious apple is much better. I can quote you on apple of quality and the price will definitely be lower. Our price varies according to the quality. B: What i mean is that your price is higher than of the same quality .It will be hard for us to persuade our clients to accept such a price .And as I known, many suppliers are in fact cutting the price trying to get a large market share. A: But our product can deal with the competition .You can see that we have already got many orders and more are coming. It shows that our product and price are acceptable

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商务英语模拟谈判 卖方 Sales Administrator销售主管 A Project Manager项目经理 B 买方 Vending Manager售买经理 C Merchandising Manager采购经理 D Wholesale Buyer 批发采购员 E 保险manager of the People’s Insurance Company of China PICC的经理 F （江来） S代表卖方 b代表买方 旁白：Miss A is the Sales Administrator(销售主管) of Japanese CASIO corporation ; Miss B is the Project Manager(项目经理) of Japanese CASIO corporation ; Miss C is the Vending Manager(售买经理) of Chinese Agcy agency ; Miss D is the Merchandising Manager（采购经理) of Chinese Agcy agency；Miss E is Wholesale Buyer(批发采购员) of Chinese Agcy agency. B:We warmly welcome you .Do you had a very restful night ? S: Actually, we feel quite rested. I would like to thank you for your kind invitation to visit your beautiful country. B: We’ve been looking forward to your visit. We are waiting for your reply about the suggestion of the CASIO’s (卡西欧) sole agency in China. S: To tell you the truth, your proposal surprised us. As you know our annual turnover is more than one million. so it is difficult for us to believe you can play the role of the CASIO’s (卡西欧) sole agency in China. B: As we know , In China your main markets are big cities such as, Shanghai, Beijing, Guangzhou and so on. About 60% turnover were sold in these big cities last year. We have extensive channel-0f-distribution, specifically covering these big cities. So As a selling agent we can take good care of your export business. S: Yes, I think so. but your sales are not more than 400,000. how can you explain it for us. B:I understand you are selling the same products to some other Chinese importers. this tends to complicate my business. as you know, I am experienced in the business of slippers and enjoy a good business relationship with all the leading whole-

打电话英语口语对话范文

打电话英语口语对话范文 Sally：Goodmorning，ABCComputers， Sallyspeaking.CanIhelpyou? Caller1：Yes，I'mDaveMichaels.I'dliketotalktoAmyWinters，please. Sally：Justamoment，please.I'lltransferyou. Caller1：Thankyou. Sally：Goodmorning，ABCComputers， Sallyspeaking.CanIhelpyou? Caller2： MynameisLanceStevens.MayIspeaktoyourCustomerServicemanager? Sally：I'msorry，he'sinameeting.MayItakeamessage? Caller2：Whenwillhebeavailable? Sally：Idon'tknow，sir.Wouldyouliketoleaveamessage? Caller：No，that'sOK.I'llcallback. Sally：Goodmorning.MsCarling'soffice.WhatcanIdoforyou? Caller3： ThisisMarleneCasper.IneedtomeetwithMsCarling.SheknowswhoIam. Sally：Holdon， please.I'llcheckherschedule...YoucanmeetwithMsCarlingat10：00tomorrow. Caller3：That'llbefine.Thankyouverymuch. Sally：早上好。ABC公司，我是Sally，请问您有什么事吗?

《商务英语会话》课程教学大纲

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Lesson One At the airport 教学目的与要求： 通过本课的学习，应结合课文情景掌握在对外贸易活动中所涉及的机场接待客户话题的专业术语、常用词汇与语言点、惯用句型表达方式和常规对话特点，以及基本礼仪用语的表述。 教学内容： 讲授在对外贸易活动中所涉及的机场接待客户话题的专业术语、常用词汇、惯用句型和对话方式。如：飞机场、等待、您好、欢迎您、旅途、愉快的、请这边走，以及打招呼、自我介绍、问候旅途情况、询问其他情况的表述等。 教学重难点： 教学重点: Students should practice on how to greet others and how to make an introduction. 教学难点: It is hard to make students speak out and really talk with each other only in English.. Lesson Two In the hotel 教学目的与要求： 通过本课的学习，应结合课文情景掌握在对外贸易活动中所涉及的安排客户入住宾馆话题的专业术语、常用词汇与语言点、惯用句型表达方式和常规对话特点，以及基本礼仪用语的表述。 教学内容： 讲授在对外贸易活动中所涉及的安排客户入住宾馆话题的专业术语、常用词汇、惯用句型和对话方式。如：洗澡间、考虑周全、时间表、历史上著名的、名胜古迹、能给人帮助是

商务英语场景对话

商务英语场景对话 Ms. Anna ，Jack（Dialogue 1），Merry ，Jack（Dialogue2），Shelley ，Ms.Vivian，Mr.Jackson. Dialogue 1 Ms. Anna：Hello，this is Batina Fation Company，Kelley Anna speaking. Jack:Hello，this is jack from James Trading Company.May I speak to Ms.Shelley. Ms. Anna：Oh,I am afraid she is not here now.She has went to Shanghai on business yesterday. Jack:Oh,it is a pity,When will she come back? Ms. Anna：Maybe tomorrow.Would you like to leave a message to her? Jack:Ok,Iam Jack Robin, J a c k R o b I n,from James Trading Company.Our company wants to promote two monthly sportswears to your Company.Including men’s and women’s clothes.I’d like to talk with Ms.Sheylley face to face. Ms. Anna：Ok. Jack Robin, from James Trading Company.I will pass on your message to Ms Shelley. Jack:Great,it’s very kind of you,I will keep waiting for the response.Goodbye Mr. Smith. Ms. Anna：Goodbye!

关于商务英语对话材料精选 日常商务英语口语对话

关于商务英语对话材料精选日常商务英语 口语对话 商务英语是一门新兴的学科,商务英语翻译既是该学科中的关键一环,又是教学考的难点。X整理了关于商务英语对话材料，欢迎阅读! 关于商务英语对话材料一 哈里: Ok quiet down people, I wish to xxmence this meeting. First order of the summary meeting is a progress report from the sales team. 好的.诸位.请安静.我希望开始会议.本次总结会议的第一项议程是销售团队的一份进度报告. 萨姆: So far things couldn`t have gone any better. The team has finally xxe together and is performing as a single entity. It`s incredible to see. 目前为止事态再好不过了.该团队终于做到了齐心协力.正作为一个单一的整体运作.这实在是令人难以置信. 哈里: Really? Could you elaborate on their progress? 真的吗?你能详细说明他们的进展吗? 萨姆: Sure, so far our actual sales figure is 150% above our forecasted level of sales. The Team has further subdivided into smaller teams to concentrate

their focus more. 当然可以.迄今.我们的实际销售额高出预期水平的150%.该团队并且进一步细分为各个小组来更好地集中致力于各自的任务. 哈里: What result has braking down the team into smaller groups had? 团队划分成各个小组后产生了什么样的结果? 萨姆: It enables them to focus much more intensely on their intended sales target. This has resulted in far more effective sales strategies. 它使得他们能够更加强烈地锁定他们预定的销售目标.这导致了更有效的销售策略. 哈里: But has there been any overlapping or breakdowns in xxmunication? Smaller groups often result in more inefficiency if anything. 但是出现了工作重叠或者沟通障碍问题吗?别的不说.更小的分组往往会导致低效率问题的加重. 萨姆: True, but with constant and tightly controlled overall management, I have managed to keep it together. 没错.但是凭借持续不断和紧密控制的整体管理.我成功地使他们团结协作.

商务英语情景对话

新产品推荐 林先生:These are our new models. 这些是我们的新产品. 李小姐: What are their strong points? 有什么优点? 林先生: There's a lot to be said for them. In the first place.they are more durable than any similar ones on the market. 优点很多.首先.它们比市场上任何类似产品更耐用. 李小姐: Why does it take longer to wear out than the others? 为什么它比其他产品耐用呢? 林先生: The yarn is carefully selected for quality and woven very tightly in this fabric. 这纱的质量是经过精心挑选的.而且质地织得很紧密. 李小姐: Can you leave these samples with us? 可以把样品留下来吗? 林先生: How long do you want to keep them? 你要留多久? 李小姐: About three days. 大约三天. 林先生:

That's all right 好吧 In the telephone Daisy: Is Tom there? Tom 在吗? Gates: He’s not here right now. 他现在不在这里 Daisy: Do you know when he will be back? 你知道他什么时候会回来吗? Gates: He should be back in 20 minutes. 他应该二十分钟内会回来。 Daisy: Can I leave a message? 我可以留个话? Gates: Yes. Go ahead, please. 可以, 请继续。 Daisy: When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我?

商务英语对话

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