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回复客户询盘邮件

回复客户询盘邮件
回复客户询盘邮件

在外贸业务中,我们每天都在回复客人的询盘,那么你的回复是否规范,是否表达得明确而具体呢?这是我收集到的回复报价的英文样函,和大家一起分享吧。

说明涨价原因

Dear Sir or Madam:

Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%.

As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation because of raising costs. We have, therefore, decided to raise the price of some of our products.

We hope you will understand our position and look forward to your cooperation.

With best regards,

Hillary

说服买家涨价之前下单

Dear Sir or Madam:

This is regarding our quotation dated 2 November, and our mail offer dated 8 November concerning the supply of widgets(小机具).We are prepared to keep our offer open until the end of this month.

For your information, the market is firm and growing. There is very little likelihood of any significant change in the visible future. As this product is in great demand and the supply is limited, to secure your order, we would recommend that you accept this offer without delay.

Yours sincerely,

Hillary

对价格作出让步

Thank you for your mail. We are disappointed to hear that our price for your required product is too high for your acceptance. You mentioned that Japanese goods are being offered to you at a price approximately 8% lower than our quote.

We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products. Although we are keen to do business with you, we regret that we cannot accept your counter offer.

We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%.We hope that this will meet your approval.

We look forward to hearing from you.

With best regards,

Hillary

答复在30日有效期的信用状付款的建议

Dear Sir or Madam:

Thank you for your order of 500b/w TV sets by your letter dated 17 July.

We have considered your proposal to pay by a 30-day letter of credit. We do not usually accept time credit; however, in view of our long and mutually beneficial relationship, we are willing to make an exception this time.

I must stress that this departure from our usual practice relates to this transaction only. This one-time accommodation does not set a precedent for future transactions.

I am enclosing our sales contract No.834 covering the order. I would be grateful if you would follow the usual procedure.

Yours sincerely,

Hillary

答复直接付款的要求

Thank you for your letter dated 2 October requesting payment against documents for contracts No.482 and 483.

We are pleased to say that we agree to your request. We wish, however, to make it clear that in our future transactions, involved for each transaction is less than US$5,000 or the equivalent in Renminbi. Should the amount exceed that figure, payment by letter of credit will be required.

We would like to say that this exception is allowed only in light of our long and mutually beneficial association.

Yours sincerely,

Hillary

同意修改付款条件

Dear Sir or Madam:

We thank you for your letter dated 6 June and are pleased to acknowledge your order No. 463 of the same date for ceramic tiles.

The modified terms of payment you propose are quite acceptable and a telex has been dispatched to you to this effect.

All the items in your order can be supplied from stock and will be packed and shipped immediately upon the remittance by telegraphic transfer being received.

The following documents will be air mailed to you immediately after shipment is made:

1. Bill of lading in duplicate

2. Invoice, FOB Shanghai in triplicate

3. Guarantee of quality

We will, of course, notify you by telex as soon as your order is shipped.

You can rely on us to give prompt attention to this and any future orders you may place with us.

Yours sincerely,

Hillary

就要求以承兑交单付款作答复

Dear Sir or Madam:

Thank you for your request for a trial delivery of ceramic resistors but regret to say that we cannot agree to your proposal.

As an exception, the best we can do for the trial delivery is to offer you direct payment at sight terms.

If you accept our proposal, you run very little risk, since our brand products are well known for the quality, attractive design and reasonable price. Our lines sell very well all over the world and have done so for the last 30 years. We do not think you will have any difficulty in achieving a satisfactory performance with this item.

If you find our proposal acceptable, please let us know and we can then expedite the transaction.

Yours sincerely,

Hillary

要求开立信用状

Dear Sir or Madam:

This is in regards to your order for 5,000widgets and our sales confirmation No. 341. We would like to remind you that the delivery date is approaching and we have not yet received the covering letter of credit.

We would be grateful if you would expedite the establishment of the L/C so that we can ship the order on time. In order to avoid any further delay, please make sure that the L/C instructions are in precise accordance with the terms of the contract.

We look forward to receiving your response at an early date.

Yours sincerely,

Hillary

修改信用状

Dear Sir or Madam:

Your letter of credit No.8844 issued by the Royal Bank of Canada has arrived.

Upon further examination, we have found that transshipment and partial shipment are not allowed.

As direct sailings to Portugal are infrequent, we have to transshipment may be necessary. With regard to partial shipment, it would speed matters up if we have in stock instead of waiting for the whole shipment to be completed.

With this in mind, I send you a letter today asking for the letter of credit to be a mended to read “part shipment and transshipment allowed”.

I trust this amendment will meet your approval and you will send e-mail to us that effect without delay.

Yours sincerely,

Hillary

延长信用状期限

Dear Sir or Madam:

Thank you for your letter of credit covering your order for 10,000 widgets. We regret to say that, owing to a delay on the part of our suppliers, we will not be able to get the shipment ready before the end of this month. We faxed you earlier today to that effect.

We expect that the consignment will be ready for shipment in the early part of August. We are arranging to ship it on the Great Wall-sailing from Shanghai on 7 August.

We are looking forward to receiving your faxed extension to the letter of credit so that we can effect shipment of the goods.

We send our sincere apologies for the delay and trust that it will not inconvenience you.

Yours sincerely,

Hillary

请示提供信用资料

Dear Sir or Madam:

Thank you for you interest in our products. We hope the samples we sent you on 5 February were up to your expectations.

We would like to sort out the credit formalities as soon as possible possible so that we can begin trading. Could you provide us that we can begin trading. Could you provide us with the requisite financial information so that we can open your new account immediately?

Please include a recent financial statement, the name of your bank and references,together with any other relevant credit details. The information you provide will, of course, be held in the strictest confidence.

We look forward to a long and prosperous relationship with your company.

Yours sincerely,

Hillary

拒绝赊销

Dear Sir or Madam:

Thank you for your order No. 6565 dated 1 July for 100widgets.

I regret to say that our records show that we do not have sufficient letter of credit. We can fulfill your order only upon the receipt of a confirmed, irrevocable letter of credit.

We are sorry for the delay and await your instructions.

Yours sincerely,

Hillary

要求按现金提货方式装运订货

Dear Sir or Madam:

Thank you for your order No.6464 dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficient credit information to offer you open account terms at this time. Would it be acceptable to ship this order cash on delivery?

If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in the strictest confidence.

We look forward to hearing from you.

Yours sincerely,

Hillary

延迟付款

Dear Sir or Madam:

Thank you for your letter dated 24 March. We are very sorry to hear about your company’s current financial problems.

We have considered your request to delay payment of your outstanding balance of US$11.426 until 1 May of this year. We are happy to tell you that we can agree to your proposal.

We must add, however, that this preferential treatment is being given only because of your current circumstances. It cannot be taken as a precedent for our future commercial relationship.

We wish you better times ahead.

Yours sincerely,

Hillary

确认供货

Dear Sir or Madam:

As a result of our recent exchange of information, we have a strong interest to work with your proposal.

Please see the following terms and conditions as a confirmation of the start of our business relationship.

Product Name:

Spec. Number:

Quantity:

Price:

Packing:

Payment:

We hope that this first transaction will come to a successful conclusion for both of us. We look forward to continuing a mutually beneficial trade between our companies.

Yours faithfully,

Hillary

针对某个产品的询盘回复

针对某个产品问价如: Dear Sir, We are an import company located in Hannover, and interested in your ladies jacket F963-08. Pls give us your suitable price FOB Shanghai. Tks, 买家有目的性的来询问具体他需要某款产品,这封询盘,我们需要怎么回复呢?如下四种办法可以给大家作为借鉴: 回复模板一: Dear Sir or Madam (注意替换): Send you a cup of coffee and wish you will have a wonderful mood everyday... I am replying to your Buy Requirements in http://www.***.com/(信息来源渠道不同,注意替换)in which you indicated the need for ***(产品类别不同,注意替换).We, 公司名, Ready to be your Reliable Business Partner from China. 附上报价和报价方式.. The price: Payment Term: Please send us your more details and specifications about your order. As you know, the price is mainly related with***(产品类别不同,影响价格的主要因素不同,注意替换). In addition,we also accept order according to the sample or manuscript you send to u . we are professional supplier for ***(产品名) at competitive price, located in ***(公司地址). By now our products have been exported to ***(出

外贸邮件回复范文

收到客户询盘时的回复: Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required: The length: The diameter: The material ........ The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards 签名 客户询盘模糊,向客户询问规格 Dear sir, Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards 签名 针对客户的讨价还价的回复 Dear sir, Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think. If you any comments ,pls let me know. Thanks and regards Angela 这个得针对情况,如果利润真的不太高,就这样写没有关系,如果老板太黑了,就给点折扣,关于价格不是一封两封的邮件可以搞定的,总之灵活点啦 应对客户的迟迟不回复的邮件: Dear sir, Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the

外贸询盘回复的一些技巧

外贸询盘回复的一些技巧 先从回复询盘的格式说起,格式一般分为称呼、正文、敬祝语、落款几个部分。 回复询盘的几个原则: ? 主动出击,及时回复。 ? 格式正确,有称呼,有落款。 ? 鉴于东西方文化的差异建议回答卖家问题直截了当,一般疑问句建议先回答yes或者no,然后再补充自己需要说明的。 ? 尽量一次性多传达自己的意思,以免来回沟通错过了商机。 ? 语言简洁准确,避免出现语法和拼写的错误。 一、询盘回复架构一般分为以下几个部分: 1.未付款询盘回复:这一环节是一个卖家第一次接触买家,有几个注意事项和大家分享一下:第一主动出击,当买家下单后应及时主动与买家联系,联系内容可以按照先后顺序包括为打招呼,对产品进一步的介绍,并告知请付款以及时查看库存备货,尽快发货。下面一个不错的回复: Dear Tracey, we see that you have already placed an order from my store. The bag you order is one of the best selling products from my store and it is made of high quality leather. But the order seems unpaid. If there’s anything I can help with the price or size…Please feel free to contact me. When the payment is finish, I can stock up the item and get it ready for shipping. Thanks Best Regards 2.已付款订单的回复:主要内容包括确认产品的规格,尺码等等具体事宜,表现卖家的专业性下面是一个不错的例子: Dear Didi, I am very glad to hear from you. The biggest size we have is 39.And this shoes is little bigger in size. So I think 39 will fit. If you have any other questions, Please feel free let me know. Thanks waiting hear from you soon. Best Regards 3.发货后的回复,从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家,直到买家收到货为止。因为买家付款后都急于收到货物,而邮寄过程一般又是5-10天不确定的,因此这样随时通知买家货物状态一是表现自己商业诚信度二是及时的沟通能让买家不再急切询问。下面是一个不错的例子: 1.Dear David, The item you order is already sent it out and the tracking number is EA935185185CN The mail status is as follows: 20071130 21:43:12 SHANGHAI

外贸询盘跟进邮件范文

外贸询盘跟进邮件范文 一、买家询盘为泛问所有产品 询盘格式通常如下: We are interested in all your products, could you please send us more information and sles about your products and price list? 可参考如下模板回复: DearSir/ Madam, Thanks for your inquiry at Alibaba.. We are professional supplier for plush toys at petitive price, located in Nanjing City, Jiangsu Province. Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website, and select the products that you??re interested in. We have great interest in developing business with you, should you have any inquiries or ments, we would be glad to talk in details through MSN:XXX\ mails or any way you like. (附件内容可挑选一些公司主打产品)

外贸邮件回复常用语

产品报价 (一)客户主动询价,我方报价 Dear Mr./Ms XX Thanks for your inquiry about XX products by e-mail dd xxxx, 2007! Now we here kindly quote you our best XX price as following: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others: Pls review the above price and let us know your confirmation in an early date. Looking forward to hearing from you soon (二)我方主动询价,向客户报价 Dear Mr/Ms XX We have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others: Pls review the above price and let us know your confirmation in an early date.

各种询盘回复范本

各种询盘回复范本 以下是回复询盘的一些技巧,你可以参考一下: 高效回盘5大要诀 及时:接到买家询盘,要给予及时反馈,确保询盘回复有效性。通常在1 小时内完成回询盘,订单生成的率高达70%,回时间超过10小时,会大大降低订单生成率。 专业:卖家应具备丰富的行业知识,对于客户关于产品方面询问,能够给予专业解答。 准确:要将回复信写得很清楚,首先要正确理解买家来函的准确意思,如有不清楚的地方,则应立即去函向客户询问了解,切忌一知半解。 具体:尽量一次性多传达自己的意思,以免来回沟通错过了商机。 格式:格式一般分为称呼、正文、敬祝语、落款几个部分,语言简洁准确,避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当,一般疑问句建议先回答yes或者no,然后再补充自己需要说明的。 回盘参考模版 不同状态下订单,回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类,一一说明: 1、未付款询盘回复: 第一主动出击,当买家下单后应及时主动与买家联系,联系内容可以按照先后顺序包括为打招呼,对产品进一步的介绍,并告知请付款以及时查看库存备货,尽快发货。下面一个不错的回复: Dear XXX, we have got your order of...... The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

回复邮件模版

询盘多阶段跟进模板 第一封回盘发出,几天过去了,客户没有回复,建议用下面模板跟进: Dear ***, For several days no news from you, my friend. I am writing for reminding our offer for items of ***dated on***according to your relative inquiry, Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service of you in near future. Looking forward to your prompt response. Best wishes 附上之前的邮件 十天左右过去,客户还是没有回复,用以下模板再跟进: Dear ***, How are you? Hope everything is ok with you all long. I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptitive price. By the way, how about your order with items of ***? If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response. Best wishes (最好把第一次发给客户的邮件内容和客户最初的询盘附在邮件下方以提醒买家。简便方法:可直接转发第一封回复邮件。收件人写明买家的Email.) 如果半个月,三封邮件出去,客户仍然没有回复,可以考虑把宝贵的时间用在跟进新意向客户身上;将这家客户作为储蓄客户,定期推荐新样、展会邀约等。

报价邮件这样写客户更满意(含模板)

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回复外贸询盘七大方法

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公司简介 HEMEU is a brand of Foshan Chong Seng Inv. & Dev. Co., Ltd. HEMEU has 10 years of experience in the R&D and production of furniture. It used to be the furniture processing factory for IKEA, now It has own furniture brand right now. We are always professional dedicated to solid wood furniture. We have the high level standard in wood furniture produce technology. 1.一般没有指明产品的,问要FOB, Payment terms, MOQ,等等的回复如下:Thanks for your inquiry. Wish you have a nice day. I am Linda Yip from Foshan Chong Seng Inv. & Dev.Co., Ltd has 10 years of experience in the R&D and production of furniture. As the furniture processing factory for IKEA before, and we have our furniture brand right now. We always dedicate to solid wood furniture. We have wood furniture production technology and design at the high level. As you request, answers for you as follows: 1. Payment terms: 30% T/T deposit, 70% balance by T/T before shipment 2. Delivery time: Within 30-40 Working Days after receipt of your payment. 3. FOB: Guangzhou, Shenzhen. 4. MOQ: It depends on product you choose. E-catalog is in attached file. Please have a check. I hope you can find your favor and right furniture. Thanks &Best regard. Linda Yip FOSHAN CHONG SENG INV. &DEV.CO., LTD. HEMEU FURNITURE CO., LTD. Tel: 86-757-86780251 Mob: 86-137******** Skype: linda.yip7 Fax:86-757-86718313 Email:gh01@https://www.wendangku.net/doc/8014179748.html, Web: https://www.wendangku.net/doc/8014179748.html,, https://www.wendangku.net/doc/8014179748.html,/ Address: Office: Xiadong Industrial Zone, Nanhai District, Foshan City, Guandong Province,China. Factory: Shishan Industry Zone, Nanhai District,Foshan City, Guangdong Province,China.

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