AltirisClientManagementSuit

CL IENT &

MOBIL E MANAGEMENT

BENEFITS

>Secure management with role-and-scope-based security

>Zero-touch OS

deployment and migration >Integrated hardware and software inventory with Web-based reporting >Policy-based software management >Automated patch management >Software license

compliance and harvesting >Native integration with Microsoft Active Directory >Centralized management of mixed hardware and OS environments >Intuitive management interface with real-time dashboards and distribution wizards

Altiris ?6

Client Management Suite

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C O M P R E H E N S I V E I T L I F E C Y C L E M A N A G E M E N T

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Altiris ?Client Management Suite ?is an easy-to-use systems management solution that reduces the total cost of ownership for desktops,notebooks,and handheld devices.Developed for IT professionals who manage computing devices on a regular

basis,the suite enables administrators to deploy,manage,and troubleshoot systems from virtually anywhere.

COMPREHENSIVE IT LIFECYCLE MANAGEMENT IT departments are faced with managing numerous,constantly changing clients,including desktops,notebooks,thin clients,and handhelds.Altiris can help.Altiris pioneered the concept of IT lifecycle management by bringing together what was once thought of as disparate management disciplines and integrating them on a single,extensible platform.Client Management Suite provides the access and centralized management of critical enterprise resources while maintaining acceptable levels of security,support,and software management.

The suite includes the most comprehensive and tightly integrated management solutions of any systems management vendor.Y ou can address your IT challenges and optimize and control your IT environment—ultimately reducing the cost of owning and operating IT assets.

SECURE MANAGEMENT ENVIRONMENT

Client Management Suite’s role-and-scope-based security model allows you to control access to every asset of your management environment.Control tasks that each technician can perform based on employee role and responsibility.In addition,the scope of management tasks that can be performed on specific computers is centrally governed ensuring complete control of all management tasks within your enterprise.The Altiris 6 Console uses Altiris’adaptive display technology (ADT),which dynamically modifies the console interface for each user based

on end-user preferences,language

settings,and management rights.ADT is based on end-user logon credentials and simplifies console navigation,reduces clutter,and improves end-user productivity by only displaying authorized tasks and resources.For example,you can limit help desk workers to remote control and patch management tasks while expanding the rights of IT workers to advanced management capabilities.

Role-and-scope-based security enables you to create views within the Altiris Console based on IT worker function.

The Altiris Console provides a flexible home page so you can quickly view your client management tasks.

OS DEPLOYMENT AND MIGRATION

Reduce the cost of deploying and managing the clients,

desktops,notebooks,and handhelds with an integrated suite that provides OS deployment,configuration,computer migrations,and software deployment across hardware platforms and OS types.Simplify end-user OS upgrades with industry-leading migration technology that guides you

through the process of capturing desktop,network,and application settings,along with user data.Once captured,this “personality” data is easily transferred to the target computers and integrates natively with Altiris Software Delivery Solution ? to ensure that the proper applications and software are installed as part of the migration process.Client Management Suite also enables you to build a reference system using Altiris’unattended OS installation wizard.Once your reference system has been built with your standard OS and applications you can mass-deploy an image of the reference system and base applications to your new and existing systems.Deploying clients,desktops,notebooks,

and handhelds has never been easier.

COMPREHENSIVE INVENTORY

T

o effectively manage your enterprise,you need an accurate and thorough inventory

of your desktops,servers,notebooks,

handhelds,and network devices.Knowing

what you have and where it’s located empowers you

to reduce IT support costs,protect your network,

improve success of software deployments,and focus

on higher-level objectives.

Client Management Suite provides detailed hardware and software inventory across your enterprise platforms.Multi-platform support makes it easy to consolidate the discovery of all your Windows *and Macintosh *hardware and software assets within an integrated console (Linux *,UNIX *,handheld,and network device modules are also available).Client Management Suite aggregates inventory data across your environment so you can quickly and easily assess security vulnerabilities,prepare for software audits,and more accurately determine hardware needs and availability.

SOFTWARE LICENSE COMPLIANCE Y ou don’t need to guess at whether you have the correct number of licenses,or even at who’s using or not using which applications.With Client

Management Suite you can correlate application installation information with Altiris application usage and contract administration data to provide complete software license management.By optimizing your software license environment,your organization can benefit from dramatic cost savings by harvesting unused licenses,

reducing maintenance and support contract renewals,and planning more accurately for future software needs.

Altiris Web reports provide comprehensive information about your IT environment.

Altiris’ self-help interfaces, such as the Software Portal, reduce help desk calls.

SELF-SERVICE SOFTWARE DISTRIBUTION

Use Client Management Suite to push mandatory or critical updates,such as patches,and publish optional distribution tasks that allow the end user to accept delivery or postpone delivery to a more accommodating time.The Altiris Software Portal also provides end users with self-serve software distribution.The portal is a secure software catalog that allows end users to select and download

approved software applications in real time.Integration with Altiris Helpdesk Solution ?and Alert Manager ?functionality is also available and provides automatic generation of help desk incidents and requests for those applications requiring authorization prior to install.Once approved,applications are then installed without requiring deskside visits to end users.WISE ?SOFTWARE PACKAGING

Client Management Suite includes Wise Package Studio ?Professional Edition (one license per every 1,000 minimum nodes purchased),the industry-leading application that provides everything you need to prepare applications and updates for enterprise deployment.Y ou can migrate applications to the Windows Installer (.MSI) standard,fully customize application setups,test for and resolve conflicts prior to application deployment,and establish and maintain corporate standards.With Wise Package Studio Professional Edition you can

significantly reduce desktop management and support costs by enabling reliable,standardized application rollouts.

BANDWIDTH-SENSITIVE SOFTWARE MANAGEMENT Client Management Suite offers ongoing,policy-based software distribution and management for both the connected and mobile or remote user.Special emphasis is provided to the roaming or mobile worker with features such as dynamic bandwidth throttling and checkpoint recovery for slow connections or situations where the connection is lost during download.The suite also provides

powerful,enterprise-wide remote control optimized to support any bandwidth and includes full-featured chat.

APPLICATION SELF-HEALING AND ROLLBACK

Client Management Suite supports

installation and management of Windows Installer (MSI) packages on client computers and ensures that MSI applications properly support self-healing,and install on-demand https://www.wendangku.net/doc/8a4603612.html,e the suite to gather inventory information about MSI applications down to an installed feature level,schedule regular application health checkups,and proactively repair missing or changed files,broken

source paths,or registry values.If any unauthorized changes are discovered,

applications can be rolled back or repaired and

restored to their original state.Y ou can also perform routine baseline comparisons to detect changes that may negatively impact a computer’s performance,such as a file change without proper registration with Windows Installer.Automatically identify vulnerabilities and target systems for critical updates.

Use the Software Delivery Wizard to easily create software packages and roll out software delivery tasks.“To us,our employees’ability to close a transaction means everything,so we measure ROI in system uptime and user satisfaction.Altiris helped us achieve 99.8 percent systems availability last year.We thought it would be tough for Altiris to improve on this success,but the Altiris 6 infrastructure delivers a groundbreaking user interface and platform that redefines efficient and intuitive IT lifecycle management.”

—TONY BURDICK

IT Director William Blair

(The largest investment banking firm in Chicago)

“Altiris...is at the forefront of desktop management innovation.”

—NETWORK COMPUTING magazine in awarding Altiris Client Management Suite its 2005 Editor’s Choice award

Copyright ? 2007,Altiris,Inc.All rights reserved.Except as provided in Altiris' license agreement governing Altiris Client Management Suite,Altiris assumes no liability whatsoever,and disclaims any express or implied warranties relating to the use of this product,including without limitation,warranties of fitness for a particular purpose,merchantability,or infringement of any third-party intellectual property rights.Altiris may have patents or pending patent applications,trademarks,copyrights,or other intellectual property rights that relate to this product.The furnishing of this document and

other materials and information does not provide any license,express or implied,by estoppel or otherwise,to any foregoing intellectual property rights.*Other company names or products mentioned

are or may be trademarks of their respective owners.

CL IENT &MOBIL E MANAGEMENT

91216-01 011107

“The $300,000 we spent on Altiris is an excellent investment compared to the $1 million it costs us each time we need to touch all the workstations.Altiris is the only game in town.No one else is even close.”

—IT MANAGER (A dept.of the https://www.wendangku.net/doc/8a4603612.html,ernment)

SYSTEM REQUIREMENTS

Client Management Suite requires that you install and configure the Altiris Notification Server ?.

Notification Server Minimum Requirements

>Processor—Pentium *lll 800 MHz or faster >Memory—1 GB RAM >Hard drive—20 GB

>Operating system—Windows Server 2003 SP1,Windows 2000 Server SP4 or later

>Database—Microsoft *SQL Server 2000 SP3 or SQL Server 2005

>Browser—Microsoft Internet Explorer 6 SP1 or later

Altiris Agent Minimum Requirements

>Operating system—Windows 95 or later

>Available disk space—5 MB disk space for Altiris Agent,plus space to install required software >Memory—64 MB RAM

>Browser—Microsoft Internet Explorer 4 or later

AUTOMATED PATCH MANAGEMENT

Organizations are placing increasing emphasis on automated patch management as the number of worms,viruses,and trojan horses continues to increase in today’s computing environment.The number of patches required makes it difficult for an IT staff to identify and understand which patches need to be applied and how they should be prioritized.Client Management Suite eliminates the manual process of gathering the data by automatically scanning managed computers.A centralized aggregate view of all available patches identifies open vulnerabilities ranked by severity.Once required patches are identified,distribution wizards provide automated package and policy creation for easy and secure distribution of all required patches and updates.Integration with functionality such as dynamic bandwidth throttling and checkpoint restart allows you to “drizzle” packages to LAN-based as well as remote and mobile users regardless of connectivity limitations.Altiris patch management capability also seamlessly integrates with Altiris Recovery Solution ?for stable-state rollback in the event an applied patch causes system instabilities.By integrating automated patch management with recovery capabilities,Altiris ?Patch Management Solution ?improves business continuity and accelerates IT systems security by reducing the need for extended patch test cycles.

EXTENSIBLE MANAGEMENT ARCHITECTURE Client Management Suite is built on the Altiris extensible management architecture (EMA),which allows for a maturity model implementation strategy.The suite is organized in multiple levels of systems management,allowing your company to employ additional functionality as requirements increase and additional systems management demands are placed on your organization.Client Management Suite can grow with your organization providing the level of functionality required at all times to help IT become a driving force within your company.Level 1 addresses the essential elements your environment needs for baseline configuration management of all clients;level 2 functionality provides more proactive problem resolution capabilities;and level 3 introduces business continuity elements into your management strategy for continual backup and recovery and system efficiency.

Dashboards allow you to quickly and easily check real-time status of tasks, clients, and your environment.

“Altiris Client Management Suite has enabled us to avoid all the headaches that come with a large roll-out as it permitted us to manage the complete deployment and configuration of workstations from a single and intuitive console.Altiris Client

Management Suite has not only kept the productivity loss and the cost of this project at a minimum,but also represents the key to overall systems management cost-savings and significantly enhanced levels of end-user satisfaction.”

—RICHARD MAY Network Manager

Museum of London Group