酒店总机日常英语口语
快捷服务中心日常英语
1.请您重复一次好吗？
May I beg your pardon?
2.请拼出客人的名字好吗？
How to spell the guest’s name please?
3.对不起，我们在酒店系统里找不到客人的名字。
I am sorry. We didn’t find the guest name in our hotel system.
5.介意我把电话转接到前台让他们为您查一下，好吗？
Would you mind connecting the line to reception to check it?
6.我再帮您查一下，请稍等。
I will double check it for you. Just a moment please.
7.很抱歉，让您久等了。
I am sorry to have kept you waiting.
8.请您讲慢一点（大声点），好吗？
Could you speak more slowly(loudly)?
9.为您转接。
I will connect/transfer it for you.
10.您好，先生。这里是总机，您有一个外线电话，方便我帮您接进来吗？
How are you, sir? This is Express Service. You have an outside line. The guest name is XXX. May I put it through？
11.我可以帮您转到礼宾部/康体部/前台，我的同事可以帮您。
I will put you through to the concierge/work out/reception. They can help you.
12.对不起，先生，我们不可以透露客人的房号。
I am sorry, sir, we are not allowed to disclose our guest’s room number.
13.还有什么可以帮您？感谢致电。祝您一天愉快。
Anything else I can do for you? Thanks for calling. Have a nice day.
14.需要我帮您转接吗？
May I transfer the call for you?
15.能告诉我您不想被打扰的时间是哪个时间段？
Could you tell me what period you don’t want to be disturbed.
16.我明天要8点叫醒服务。
-好的XX先生，请问您需要五分钟后的二次叫醒么？XX先生，您的房间号码是XX，您预订了明早8点钟的叫醒服务。我们明天会准时叫醒您的，晚安。
I want a wake up call/morning call at 8am.
-No problem Mr.XX, do you need second reminding call after 5 minutes. Yes, your room number is XX. You booked 8 o’clock wake up call tomorrow morning. We will call you on time. Good night.
17.早上好，先生，您的8点钟叫醒时间到了。
Good morning, Mr.XX, this is your wake up call at 8 o’clock. Have a nice day.
18.请你立刻派人到我的房间来好吗？-是的，先生，我马上叫服务员过去。
Could you send someone to my room right away?
-Yes, sir, I will call an attendant to your room right away.
19.请先拨9，然后拨您所要打的号码。
How can I make an external call?
-Please dial 9 first, and then the telephone number.
20.请问您想吃点什么呢？
May I take your order?
21.王先生，您的房间号码是1118，您点了一杯鲜榨橙汁，一份牛肉汉堡，一份芝士蛋糕。我们会在30分
钟之内送到您的房间。
Mr. Wang, your room number is 1118.You ordered on glass of fresh orange juice, one beef burger, one cheese cake, is that right? We will deliver the food to your room in 30 minutes. 22.对不起，给您造成了不便。
We are very sorry for the inconvenience.
Business Center
当客人需要复印时
1.请问您需要复印多少张？
How many copies do you need?
2.请问您是印彩色还是黑白？A3还是A4？
May I know you prefer color or white&black? How about the size, A3 or A4?
3.请问每样一张吗？/一套吗？
1 page of each?/1 set?
4.请问您需要放大吗？（缩小/加深/浅一点）
Would you like it enlarged?(reduced/dark/light)
5.印好了，这是您的原件
Here you are, and these are your originals.
6.您需要装订么？
Do you need binding?
客人需要打印时
1.打印3元一张。
3 yuan per page for print.
2.正在预热，请稍等。
It’s warming up, just a moment please.
3.对不起，先生，您的文件完成了，请您校对，看看有无需要修改的地方。
Excuse me, sir, I have finished typing your documents, please proof-read it.
当客人需要传真时
1.请问传真号码是多少？
May I have your fax number?
2.对不起，传真号码不对，请您检查一下好吗？
I’m sorry, the fax number is wrong, would you please check it?
3.已经传真成功了，这是发送报告。
It is finished. This is sending report.
当客人需要发快件时
1.请问您的快递是国内还是国际？
Will you send the domestic or international express?
2.这是快件登记表，请您填写收件人姓名、地址、公司名称及电话号码。
This is an EMS form, please fill the receiver’s name, address, telephone number.
3.大约5天时间可以到美国，我们的收费是根据快件的重量，请把文件交给我称一下好吗？
It will reach the U.S. in 5 days. We charge according to the weight, please let me weight it.
4.顺便说一下，药品、液体、粉末、易碎品等不能寄。
By the way, medicine, liquids, fragile articles by mail etc, are limited to be sent。
5.谢谢，请您在这签名。
Thank you, please sign your name here.
会议室
1.您一共有几位开会？
How many people Is this for / will there be?
2.您需要投影仪吗？
Do you need a projector?
3.可以给我您的电话号码。
Could you give me your telephone number, please?
4.今天下午2点到4点您可以用会议室。每小时160元。
You could use this meeting room between 2 to 4pm today, the cost is 160 per hour. Is that ok?
5.我们会在开会前准备好一切。
Everything will be ready in meeting beginning.
订机票/火车票
1.我们可以为您订票
We can book a ticket for you.
2.您要哪一天的票。
Which date would you like tickets for?
3.您最好来商务中心确认一下。我们需要您的护照信息。
You’d better come to business center when you are convenient. Because we need to confirm your passport information.
4.请提供您的护照或身份证。
Please show me your passport or ID card.
5.机票会在今天下午送来，请问您什么时候方便下来取票付款呢？您付现还是刷卡？
Your ticket will be sent this afternoon. When will you be convenient to get your ticket and pay for it? Cash or credit card?
饭店服务员常用英语口语
饭店服务员常用英语口语 1、What?kind?of?rooms(foods)?would?you?like?to?have?您需要什么样的房间（吃什么样的菜）？ 2、 Here?is?a?brochure?of?our?hotel?and?t ariff. 这是介绍我们饭店的小册子和价目表。3、 We'll?give?you?a?10%(ten?percent?)?di scount.? 我们给您九折优惠。 4、 We'll?offer?tour?guides?complimentary ?breakfasts.? 我们给陪同提供免费早餐。 5、We?accept?your?terms.? 我们接受您的条件。 6、May?I?introduce?myself?? 让我介绍我自己。 7、 May?I?present?you?a?litter?souvenir??请接受我们的一点小纪念品。 8、Let's?drink?to?our?friendship!? 为我们的友谊干杯！ 9、 Let?me?propose?a?toast?to?the?health ?of?our?guests!? 建议为在座客人的健康干杯！ 10、Cheers!(Bottoms!)? 干杯！ 11、How?do?you?like?Chinese?food??您喜欢中国菜吗？ 12、 What?do?you?think?of?our?service??您对我们的服务有什么意见？
13、 Thank?you?for?your?comments(compli ment,?suggestions).? 谢谢您给我们提的意见（赞扬、建议）14、 I'm?afraid?it's?against?the?hotel's?regul ations.? 这是违反饭店规章制度的。 15、 In?our?hotel?we?don't?accept?tips.? 我们饭店是不收小费的。 16、 It's?our?pleasure?to?serve?our?guests? well.? 我们为能为客人服务好而感到高兴。 17、Thank?you?all?the?same.? 然而，还是要谢谢您。 16、 I'm?afraid?you'll?have?to?pay?for?the? damage.? 您必须赔偿。 17、 Thank?you?for?telling?us?about?it.? 谢谢您告诉我们 18、 I'll?look?into?the?mater?right?away.?我马上去处理这件事情。 19、 I?assure?you?it?wont?happen?again.?我保证此类事情不会再发生。 20、Please?don't?worry,?sir?(madam)?先生（夫人），请不必担心。 21、 I?will?send?someone?up?to?your?room? right?away.?
办理入住酒店英语口语对话
办理入住酒店英语口语对话 【篇一】办理入住酒店英语口语对话 (A：Receptionist/the waitress B：Guest) A： Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir? B：Well, I’m~~~ from `````. I’d like to check in, please. A： All right. Do you have a reservation with us, sir? B：Sorry, I didn’t book any room before. I would like to know which standard room do you have ? A： Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need? B ：what’s the price for standard double room? A：oh，sir。the price for standard double room is 288 Yuan。 B： What! Why is so expensive? A：yes，sir。Our hotel is an international 5-star chain hotel，and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ，the dinning room locates at 6th floor, between 7am to 9am.
酒店日常英语口语
酒店日常英语口语 1 Welcome to our hotel! 欢迎光临(我们酒店). 2 Welcome, sir/madam! 欢迎光临. 3 Good morning/afternoon/evening. 早上/下午/晚上好! 4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?) 5Blue Coast, May I help you? 您好,蓝色海岸(我能为您做些什么?) 6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗? 7 One moment, please./just a moment/wait a moment! 请您稍候。 8 Thanks! 谢谢您! 9 My pleasure! 不用客气! 10 Sorry to keep you waiting. 对不起让您久等了. 11 Do you speak Chinese/English? 请问您讲中文/英文吗? 12 Do you have a reservation? 请问您有预订吗? 13Show me your passport or identification, please. 请出示一下您的护照或证件。 14 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用现金还是信用卡？ 15.Do you want to separate check? 你们是分开埋单吗？ 16 please show me your credit card. 请出示您的信用卡. 17 Please sign here. 请在这儿签字。 18 Here is your charge please. 这是找您的零钱。 19 This way, please. 这边请。 20 Follow me, please. 请跟我来。 21 After you, please. 您先请。 22 Hope you enjoy your stay! 希望您在这里过得愉快! 23 Hope you have a good trip! 祝您旅途愉快! 24 Good luck! 祝您好运！ 25 Have a nice day！祝您一天愉快！ 26 Here you are. 给您。 27 Sorry . 对不起。 28 Not at all. 没关系。 29 Of course. 当然可以。 30 Pardon? 请您再重复一遍,好吗? 31 No problem. 没问题。 32 Excuse me. 对不起，打扰一下。
酒店宾馆常用英语口语900句
酒店宾馆常用英语口语900句 目录 酒店宾馆常用英语口语900句 (1) 问候客人（一） (1) 问候英语（二） (2) 问候客人（三） (3) 换房续住（四） (7) 问询服务（五） (9) 行服务（六） (12) 总机服务（七） (15) 结账与兑换服务（八） (18) 订票服务（九） (23) 餐饮服务（十） (24) 餐厅服务（十一） (26) 点菜服务（十二） (28) 餐厅值台服务（十三） (31) 结账服务（十四） (32) 酒吧服务（十五） (35) 清扫客房（十六） (41) 客房送餐服务（十七） (42) 赔偿与更换服务（十八） (44) 事物招领服务（十九） (46) 客房维修（二十） (47) 洗衣服务（二十一） (49) 在饭店医务室（二十二） (54) 在饭店购物中心（二十三） (55)
问候客人（一） 1.Good morning，sir. 早上好，先生。 2.Good afternoon，madam. 中午好，太太。 3.Good evening，sir. 晚上好，先生。 4.Good night，madam. 晚安，夫人。 How are you？你好吗？ Fine，thank you，and you？很好，，您呢？ Fine，thanks. 很好，。 5.How do you do？您好？ How do you do！您好！ 6.Welcome to our hotel. 欢迎光临我们饭店。 7.May you enjoy your stay in our hotel. 祝您住店期间愉快。 8.Hope you had a good trip. 希望您旅途愉快。 9.Hope you have a good journey. 祝您旅途愉快。 10.It’s nice to meet you，sir. 见到您很高兴，先生。 11.Pleasant to meet you，sir. My name is……见到您很高兴，先生。我叫××× 12.Welcome you back，sir. 欢迎您回来，先生。 13.Nice to see you again，madam. 很高兴又见到您，夫人。 14.Goodbye，thank you for coming. Please come again. 再见，感您光临，希望您再次光临。 15.Have a nice day. 祝您今天愉快。 16.Have a good evening. 祝您度过一个愉快的夜晚。 17.Have a good weekend. 祝您周末愉快。 18.Good night and have a good rest. 晚安，祝您休息好。 19.Good night and pleasant dreams. 晚安，祝您做个好梦。 20.Good night and rest well. Hope you will come back tomorrow.
酒店实用英语口语如何用英语订房办理入住
酒店实用英语口语，如何用英语订房、办理入住？ 安格英语导读：外出旅游、商务出差都离不开“住”的问题。在国内还好，要是到了外国，你能够用英语流利地完成订房、入住整个过程吗？相信这对许多职场白领来说还是有些困难的，今天就和安格英语老师一起从酒店客房口语到各种酒店客房说法以及订房、办理入住需要用到的实用英语口语！ 在入住酒店的时候，我们首先需要与前台沟通订房适宜，以及办理入住等步骤。在这个步骤中我们首先要学会的是如何选择房型： What kind/type of room do you like/prefer? 请问你要订哪种房间？ We have single rooms, double rooms and suites and deluxe suites and Presidential suites. 我们旅馆里有单人间、双人间、套房、豪华套房及总统套房。 I want to reserve a single room with shower. 我想预订一间有淋浴的单人房间。 Could I book a double room with bath? 我可以预订一间有浴缸的双人客房吗？ I'd like to make a reservation for a suite with both shower and bath. 我想预订一个既带淋浴又带浴缸的套房。 I'd like a room with a view. 我想要一个风景较好的房间。
I'd prefer a quiet room. 我想要一个安静点的房间。 I'd like a room facing the sea/the mountains. 我喜欢朝向大海/群山的房间。 在预定房间的时候，前台工作人员还会询问你关于逗留时间、早餐、叫醒服务及一些基本的个人信息，以下的句子是安格英语老师认为你必须听得懂，最好还能说得出来的句子：工作人员： What name is the reservation under? 您预订时用的名字是？ May I see your passport, please?请出示你的护照。 How long will you be staying here?你在这儿停留多久？ Are you planning on checking out tomorrow? 您打算明天就离开吗？ I'm afraid you can't check in until after 4:00 pm. 恐怕您只能在下午四点以后才能入住。 Complimentary breakfast is served in the lobby between 8 and 10 am. 您可以在早晨8点到10点到大厅享受住宿附送的早餐。 I'll give you two room keys. 我会给您两套房间钥匙。 The dining room is on the main floor at the end of the hall. 餐厅在一层大厅最里面。 The weight room and sauna are on the top floor.
酒店常用英语口语-前厅英语
酒店常用英语口语：前厅部用语 （1）Have you a reservation？ 您预订过吗？ （2）May I have your name and room number？ 您能告诉我您的名字与房间号码吗？ （3）Here is your room key. 给您房间钥匙。 （4）Please pay at the cashier's desk over there. 请去那边帐台付款。 （5）Are these your baggage？May I take them for you？ 这些是您的行李吗？我来帮您拿，好吗？ （6）I'm afraid our hotel is fully booked on that date. 对不起，我们饭店那一天的客房全部订满了。 （7）Your room is confirmed for that day. We look forward to serving you. 您要的那一日房间已经确认了。我们期待着为您服务。 （8）I'll cancel Mr Bell's reservation from February 27th for three nights. 我将取消BELL先生从2月27日开始3个晚上的预订。 （9）May I reconfirm your departure date？ 我可以再次确认您的离店日期吗？ （10）I'm sorry，madam. We don't have any vacancy at the moment. 对不起，小姐，我们现在没有空房间。 （12）How many pieces of luggage do you have？ 请问您有几件行李？ （13）Is there anything valuable or breakable in your bag？ 您包里有贵重或易碎物品吗？ （14）You can get your money changed at the cashier's Desk.. 您可以去收款处兑换钱。 （15）Could you take a message for her，please？ 你能不能为我给她留信口信？ （16）Just a moment，please，sir. I'll put you through. 请稍等一下，先生。我马上为您接通。 （17）For outside calls，please press 9 first and when you hear the dialing tone，press the number you want. 打外线请先按9，听到声响后再按您所要的号码。 （18）How would you like to make payment，sir. 先生，请问您将如何付款？ （19）Here is your change and receipt，sir. I'll send a bellman up to get your luggage. 先生，这是您的找钱和收据。我马上叫行李员上去取您的行李。 （20）The rate of your room will be paid by your host unit while the others
旅游英语口语对话：酒店餐厅常用英语
旅游英语口语对话：酒店餐厅常用英语 餐厅会话（一） A：Excuse me. Can you suggest a good restaurant？ 请问，你能推荐一家好的餐厅吗？ B：Yes. What kind of food would you like to eat？ 好的，你想吃什么样的东西？ A：Are there any Chinese restaurants around here？ 这附近有没有中国餐厅？ B：There's one across the street. 对街有一家。 A：Where can I have the best local food？ 哪里可吃到的本地食物？ B：I suggest you try Green Inn. 我建议你去Green Inn试试看。 A：Is it very far from here？ 离这里很远吗？ 餐厅会话（二） Do you know if there's a good Chinese restaurant nearby？你知道这附近有好的中国餐厅吗？ Are there any Chinese restaurants along the street？
这条街上有没有中国餐厅？ Is there a less expensive restaurant near here？ 这附近有没有较便宜的餐厅？ I'd like to eat some French food. 我想吃一些法国菜。 A：I'd like to book a table for three at seven this evening. 我想订三个人的座位，今天晚上7点。 B：For three. And your name please？ 三位。您贵姓？ I'd like to make reservation, please. 我想预订桌位。 餐厅会话（三） I'd like a table for three or four at seven. 我想订7点钟的3人或4人桌位。 Please reserve a table for three. 请预留一个3人桌位。 I'm sorry, I'll be about thirty minutes late. 抱歉，我将晚到30分钟左右。 Do I have to be formally dressed？ 我必须穿正式服装吗？
酒店餐饮常用英语口语
酒店餐饮常用英语口语 酒店英语情景对话：安排就坐 Seating Guests 安排就坐 Waiter (W): Good evening, madam and sir, welcome to our restaurant.晚上好，先生女士，欢迎光临。 Have you a reservation, sir? 请问有预订吗？ Guest(G):I’m afraid I haven’t. Have you a table for two?没有，有没有两个人的桌。 W: I’m sorry to say that we haven’t got any vacant seat at present. Would you please wait in the lounge for about five minutes? I’ll seat you if the table is ready. 很抱歉，现在没有座位了。请你在休息室等5分钟，可以吗？如果桌子准备好了，我会通知你。 G:It sounds nice.Nancy,let’s go to the lounge then.(Five minutes later.) 听起来不错NANCY。我们去休息室吧。（5分钟后） W:I am sorry to have kept you waiting,madam and sir.Now we have a table for you.Would you step this way,please? 抱歉让您久等了，先生女士们，现在有一张桌子给你们了。 G：(Mr.Smith suddenly catches sight of a table near the window.)May we sit there a table by the window? （突然间有一张靠窗的桌子进入了SMITH先生的视线）我们可以坐那张靠窗的桌子吗？ W:Oh,that table has been reserved.那後桌子已经被订了。 G:It’s a pit y.太可惜了。 W:Well,the table in the corner is quite good.It’s near the band platform.There will be a performance during the meal time.You could enjoy it comfortably. 那张角落的桌子真的很好，靠近条形讲台的那张。用餐期间会有表演看的，你会觉得很
酒店常用英语口语100句
酒店常用英语口语100句 Greetings (打招呼) 1、Good morning ,sir(madam) 早上好,先生(小姐) 2、Good afternoon ,ladies and gentlemen 下午好,女士们,先生们. 3、Good evening ,miss Price 晚上好,普莱丝小姐. 4、How are you today ,Mr Brown ? 你今天好吗?布朗先生. 5、I’m quite well ,thank you. 我很好,谢谢你. 6、Hs good to see you again ,sir(madam) 再次见到你真高兴,先生(小姐) 7、Nice to meet you ,sir. 见到你真高兴,先生. Titles(称呼) 8、Are you Mrs.Best? 你是贝丝特夫人吗? 9、You must be professor Ford. 你一定是福特教授. 10、May I know your name,sir(madam)? 我可以知道你的名字吗?先生(小姐). 11、Here’s a letter for you ,Dr white.
怀特医生,这儿有你的一封信. 12、you’re wanted on the phone,Captain Smith.史密斯船长,有你的电话. 13、Welcome to our hotel, miss Henry. 欢迎来到我们酒店,享利小姐. 14、May I be of service to you,Mr Baker ? 我能为你服务吗?贝克先生? 15、Can I help you, Ms Blake? 我能帮你吗?布雷克小姐? 16、Would you take the seat ,young lady ? 请坐,小姐, Offering Help 主动提出帮助 17、May I help you ? 18、Can I help you? 我能帮你吗? 19、What can I do for you ? 我能为你作什么? 20、May I take your bag for you? 我可以为你拿你的手提包吗？ 21、May I help you with your suitcase? 我能帮你拿你的箱子吗？ 22、Would you like me to call a taxi for you ? 你需要我为你叫一辆出租车吗？ 23、Thank you very much. 非常感谢 24、Thanks for the trouble . 麻烦你了 25、It’sv e ry kind of you?
预定部酒店英语日常用语
酒店英语日常用语：预定部日常英语口语 1．May I have the room type, please? /What kind of room would you like to reserve? 请问需要预订哪一类型的房间？ 2．What kind of room do you have? 请问贵酒店有什么房间类型？ 3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms. 我们酒店有标准房，高级房，豪华房，行政房。除此之外还有总统套房。而且我们酒店还设有不吸烟楼层及连通房。 4．How about your hotel’s location? 请问贵酒店位于哪里？ 5．Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car. 我们酒店位于东莞市厚街镇。本酒店离东莞30分钟车程，到深圳机场45分钟，到常平火车站只需15钟车程。 6．What’s the level of your hotel? 请问贵酒店是几星级的？ 7．Our hotel is a five-star hotel. 本酒店是五星级的酒店。 8．How about your hotel’s facilities? 请问贵酒店有什么设施？ 9．We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。. 本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场及KTV设施。 10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？ 11．How long will you stay in our hotel? 请问您打算逗留多长时间？ 12．Does your hotel have pick-up service? 请问贵酒店有接车服务吗？ 13．Y es, please contact the concierge for details . 有的，详细内容请联系礼宾台。 14．Can I get har bour view in your hotel? 我可以看到海景吗？ 15．I am sorry, you can’t. But you can have a nice view of a large pool surrounded by beautiful landscaping. 很抱歉，不可以。但您可以看到周围美丽的泳池景。 16．What is your hotel’s website and email address? 请问贵酒店的网址及邮址？ 17．Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。
酒店入住常用英语(一)
前厅——登记入店 美联英语提供 入住客人： I reserved a room for tonight.我预定了个房间。 I’d like a key to room 809,please.请给我809房间的钥匙。 Is there a room available for tonight今晚有空房间吗 Can you help me with this form你能帮我填这张表吗 [ Do you have anything to declare有什么需要报关的吗 I’d like to reconfirm my flight我想确认一下我的机票。 What time does the dining room open餐厅什么时候营业 When will it be ready什么时候能准备好 Can you keep my valuables你能帮我保管贵重物品吗 Please bring me a pot of boiled water请送一壶热水. May I have a wake-up call早晨能叫醒我吗 A wake-up call, please.请提供叫醒服务。 \ Can I borrow a hair-dryer我可以借一下电吹风吗 The room next door is noisy.隔壁太吵。 Could I possibly have another room key我能再要一把房间的钥匙吗 I locked myself out.我把自己锁在门外了。 Would you send someone up请派位服务员来一下 以上安格英语老师介绍的酒店实用英语口语是办理入住手续及一些相关服务时大家需要了解的口语，当我们在酒店内享受自助餐或是其他服务时，服务员往往会向我们推荐一些其他的项目、或是让我们对他们的服务作出评价，下面一些句子是大家必须了解的： 1、What kind of rooms(foods) would you like to have 您需要什么样的房间（吃什么样的菜） 、 2、Here is a brochure of our hotel and tariff. 这是介绍我们饭店的小册子和价目表。 3、We'll give you a 10%(ten percent ) discount. 我们给您九折优惠。 4、We'll offer tour guides complimentary breakfasts. 我们给陪同提供免费早餐。 5、We accept your terms. 我们接受您的条件。 " 6、May I introduce myself 让我介绍我自己。 7、May I present you a litter souvenir 请接受我们的一点小纪念品。 8、Let's drink to our friendship! 为我们的友谊干杯！
酒店常用英语口语150句
酒店常用英语口语150句 发布时间：2009年02月28日来源: (福建美食网)作者: (https://www.wendangku.net/doc/8b14093914.html,) [饭店培训]酒店英语口语150句 欢迎和问候语： 1) Good morning(afternoon, evening),sir(madam). 早上(下午、晚上) 好，先生(夫人) 。 2) How do you do ? 您好！(初次见面) How do you do ? 您好！ Glad to meet you . 很高兴见到您。 3) How are you ? 您好吗？ Fine ,thanks. And you ? 好的，谢谢。您呢？ 4) Welcome to our hotel(restaurant, shop). 欢迎您到我们宾馆(餐厅、商店) 来。 5) Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快。 6) I hope you will enjoy your stay with us . 希望您在我们宾馆过得愉快。 (客人刚入店时) I hope you are enjoying your stay with us . 希望您在我们宾馆过得愉快。 (客人在饭店逗留期间) I hope you have enjoyed your stay with us . 希望您在我们宾馆过得愉快。(客人离店时) 7) Have a good time ! 祝您过得愉快！ 电话用语： 8) Imedp Hotel, Front Desk. . EDP联盟大酒店，前厅。您找谁？ Can I help you ? 9) Sorry , I’ve dialed the wrong number.对不起，我拨错号了。 10) May I speak to your General Manager? 能和你们总经理说话吗？Speaking. 我就是。 11) Sorry. He is not in at the moment . 对不起，他现在不在。 Would you like to leave a message ? 您要留口信吗？ 12) Pardon ? 对不起，请再说一遍好吗？ I beg your pardon ? 对不起，请再说一遍好吗？ 祝贺语： 13) Congratulations! 祝贺您！ 14) Happy birthday! 生日快乐！
【入住酒店常用的英语口语】 入住酒店常用英语
【入住酒店常用的英语口语】入住酒店常用英语 1.Yes，we do have a reservation for you. 对了，我们这儿是有您预订的房间。 2.Would you please fill out this form while I prepare your key card for you? 请您把这份表填好，我同时就给您开出入证，好吗? 3.What should I fill in under ROOM NUMBER? 房间号码这一栏我该怎么填呢? 4.Ill put in the room number for you later on. 过会儿我来给您填上房间号码。 5.You forgot to put in the date of your departure. 您忘了填写离店日期了。 6.And here is your key，Mr.Bradley.Your room number is 1420. 给您房间的钥匙，布拉德利先生。您的房间号码是1420。 7.It is on the 14th floor and the daily rate is$90. 房间在14层，每天的房费是90美元。 8. Please make sure that you have it with you all the time. 请务必随时带着它。 9. My business negotiation has progressed much more slowly than I had
expected. 我的业务谈判进行得比我原先预料的慢了许多。 10. I wonder if it is possible for me to extend my stay at this hotel for two days. 感谢您的阅读！
酒店常用的英语口语练习【三篇】
酒店常用的英语口语练习【三篇】 【导语】作为酒店每天都会遇到形形色色的客人和状况，为了提高酒店的服务质量获得客人的认可和满意就需要从各方面提高酒店工作人员的素质和能力。其中就需要酒店工作人员掌握一定的酒店英语口语，让国外的客人满意。下面是由小编整理的酒店常用的英语口语练习【三篇】，一起来了解下吧！ 【篇一】酒店常用的英语口语练习 (1) Please wait a second. I’ll transfer itfor you. 请稍等一下，马上为您转接过去。 (2) Because you are checking out two daysearly, You need to give us two cash vouchers back. 您比原定退房的时间提前了两天，所以我们需要收回二张现金券。 (3) There is a great garden and pond behind the hotel,which is suitable for exercise and having a walk 酒店后面有很漂亮的花园和水塘，那里是非常适合跑步和散步的地方。 (4) This money is damaged .I’m afraid wecan’t change it, this is according to the hotel rules. 您的钱(纸币)上有裂口(污迹)，按酒店的规定，我们不能为您兑换。 (5) I’m sorry that you could not get cashby credit card here . I can book a car take you to the bank to get some cash. 不好意思，酒店规定不可以用信用卡来套取现金，如果您需要，我可以安排车送您去银行(ATM 机)上提取现金。 (6) What denominations would you like? 你想要什么面值的人民币呢?
酒店前台常用英语口语
酒店前台常用英语口语 Wele to the XX Hotel. 欢迎光临XX酒店。 May I help you with your bags/luggage, sir? 我来帮您提包吧，先生? How many pieces of luggage do you have? 您有多少件行李? I’ll show you to the Front Desk/ Lobby. 我来带您去前台/大堂。 This way, please. 这边请。
There are too many people here, could you wait in line for registration, please? 人挺多的，您请排队等候登记，行吗? Please enjoy your stay/Have a nice stay with us. 祝您愉快。 Can I help you? 有什么可以帮到你吗? How may I assist you? 有什么可以帮到你吗? What kind of room would you like, sir? 先生，您要什么样的房间?
Please wait a moment. I have to check if there is a room available. 请稍等，我查一下有没有空房。 Enjoy your stay with us. 希望您在我们这里入住愉快。 May I know your name and your room number, please? 我可以知道您的名字和房间号码吗? Excuse me, sir, could you spell your name? 请问您的名字如何拼写? Here’s your room key. 这是你的房间钥匙。 I’m sorry to keep you waiting, sir.
常用酒店英语词汇大全如下
常用酒店英语词汇大全如下： Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员
Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help; Kitchen Worker厨工 Cook; Chef厨师 Head Chef厨师长 Cook炊事员
外出旅行酒店结账常用英语口语完整版
外出旅行酒店结账常用 英语口语 集团标准化办公室：[VV986T-J682P28-JP266L8-68PNN]
餐厅结账时英语对话 A: Hello, can I have my bill? 甲：你好，请拿我的账单。 B: Sure, just a moment. 乙：好的，请稍等。 A: Do you accept credit cards? 甲：你们接受信用卡吗？ B: I'm sorry we don't accept credit cards.乙：对不起，我们不接受信用卡。 A: I'll pay in cash then. 甲：那我就付现金吧。 (They are going to leave after dinner.)（他们饭后要走了。） Jack: Could we have our bill, please? 杰克：请拿张单，好吧？
Waiter: Sure, sir. How would you like to have your bill a bill for three of you or a bill for each? 服务员：好的。请问你们要怎么结账三人合起来结还是分开结 Jack: A bill for three of us, please. 杰克：合起来结。 Waiter: Here's your bill, sir. It's eighty-seven dollars.Please have a check on it. 服务员：这是您的账单，先生。共87元。请核对。 Jack: (5, and 6,... Jack is checking.)Would you mind explaining this to meWhat is No.4 杰克：（五、六……，杰克在核对。）请给我解释一下这个，你不介意吧第四项是什么 Waiter: Of course not. Let me see... No. 4 is the main course and it is 38, not 33. 服务员：当然不介意。让我看看。第四项是主菜，是38元，不是33元。