第74课-如何在工作中有效沟通？-How To Be A More Effective Communicator _ 年轻人的技能学习神器

01

Hi everyone! Today, let’s talk communication skills. It’s one of those capabilities that you just can’t go wrong investing your time and effort into improving. Because being able to communicate effectively benefits you in any work or business situation you can think of. That’s my topic for today’s Career Sense 101 lesson, How To Be A More Effective Communicator.

大家好！今天，我们来谈谈沟通的技巧。花时间和精力投入到提升你得沟通能力中是绝对不会错的。因为有效的沟通能让你在任何你想得到的工作或商务环境中受00:0004:23

如何在工作中有效沟通

How To Be A More Effective Communicator收藏

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益。这就是我今天的职商101课程的主题——如何在工作中有效沟通。

Frankly, becoming a very good, effective communicator is a lifetime effort for most people. I mean, there are entire books and courses that try to teach you how to do this well. But for today, I’m just going emphasize two things to help you communicate much more effectively.

坦白说，成为一名非常优秀的、高效的沟通者，对大多数人来说需要花费毕生的精力去追求。我的意思是，虽然有很多书籍和课程试图教你如何很好的进行沟通，但今天为了帮助你更有效地沟通，我只想强调两点。

02

The first is, understand your audience and situation . Most people relate communication to talking. But when coaching others, I tell them that half of communicating effectively happens before you even open your mouth to say something. It’s in your preparation and understanding of your audience and situation.

第一点，了解你的听众和他们的情况。大多数人把沟通与交谈混为一谈。但在我指导别人的时候，我会告诉他们，在你开口说话之前，有效的沟通是在你开口之前，已经有一半的沟通活动发生了，它体现在你的提前准备上，以及你对听众和他们情况的了解上。

For instance, for your audience, how familiar are they with what you want to tell them? What’s their motivation or main objective? Who influences their outlook or decision? The better you understand the other person’s point of view, the better you can deliver the right message to them in the right way.

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例如，对于你的听众来说，他们对你想要告诉他们的内容的熟悉度如何？他们的兴趣点或主要目标是什么？谁会影响他们的观点或决定？你越了解对方的观点，你就越能更好地向他们传达正确的信息。

For understanding the situation, what’s the main objective or focus of your communication? Is it to convince the other person of something, or just share some key points? Is it to get or give information? Often, it’s both, but which first? What are their expectations or level of interest in what you have to say? Are they likely to be more closed or open to it? The better you understand the situation, the more effective your communication will be too.

为了理解情况，你的沟通的主要目的或侧重点是什么？是为了说服对方，还是只是分享一些关键点？是获取信息还是提供信息？虽然通常两者都有，但哪一种更优先呢？他们对你所说的内容有什么期望或兴趣程度有多少？他们可能会对你说的内容表示更保守或更开放吗？你越了解情况，你的沟通也就越有效。

The second thing is, keep things simple, concise, and focused. Listen, no matter who you’re dealing with, what the situation is,

or what you want to say, whether it’s in meetings, one-on-one,

or emails, simple, concise, and focused works every time.

第二点是，保持简单、简练和专注。听着，不管你在和谁打交道，情况是什么，或者你想说什么，不管是在会议、一对一交谈还是邮件中，每次沟通都要简单、简练与专注。

In business, complex isn’t what others want to hear. Simple and straightforward is. Whenever I hear someone say, “It’s complex,” I instantly lose interest.

在商业领域，复杂的描述不是别人想要听到的，简单明了才是王道。每当我听到有人说“这很复杂”，我立刻就对此失去了兴趣。

In addition, brief or concise, is always preferred. So similarly, whenever I hear someone say, “It’s a long story.” I think, “How about just giving me the short version.”

此外，概括或简练，始终是首选。同样地，每当我听到有人说，“这是一个很长的故事”，我想，“那给我一个简短的版本怎么样?”

And especially when talking to smart, busy executives or clients,

you just want to hit the point and be clear and focused about what

you want to tell them. That’s what they like.

尤其是在和聪明、忙碌的高管或客户交谈时，你需要直击要点，明确并专注于你想要告诉他们的事情，这就是他们所喜欢的。

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Hey, many things impact your communication. But by putting some thought upfront into understanding your audience and situation, and then saying things in a simple, concise and focused way, you’ll instantly improve your ability to communicate more effectively.

有很多事情会影响你的沟通。但是，通过预先考虑你的听众和相关情况，然后用一种简单、简练而集中的方式表达你的想法，你就会立刻提高你的沟通能力。

And

that’s my Career Sense

101, Key Skills & Capabilities lesson for today. As always, best of luck pursuing your career success, whatever that may be to you. Thanks for listening! I’ll see you tomorrow!

以上就是我们今天的职商101课程关于软实力的部分，无论你做的是哪份工作，都祝你在追逐职业成功的路上好运连连。感谢收听，明天见！

还没有留言，快留下第一条No matter who you’re dealing with, what the situation is, or what you want to say, whether it’s in meetings, one-on-one, or emails, simple,concise, and focused works every time.

不管你在和谁打交道，情况是什么，或者你想说什么，不管是在会议、一对一交谈还是邮件中，每次沟通都要简单、简练与专注。

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