Cisco Unified Communications with IBM Lotus Sametime

Cisco and IBM Strategic Alliance: Solution Brief

records displayed in Lotus Sametime. Also available with this option is a phone control mode which lets Cisco Unified IP Phone users answer and manage incoming calls and initiate calls and conferences from Lotus Sametime. A separate click-to-call option is available for customers preferring a server-based integration with Cisco Unified Communications Manager that can be accessed from the basic call capabilities built into Lotus Sametime.

Cisco Presence with IBM Lotus ? Sametime —In addition to the pres-ence status options provided in Lotus Sametime, users can also see phone presence indicators that show when

a contact is on the phone. This capability lets you choose the most efficient way to contact a person you need to reach and avoid needless interruptions and playing “phone tag.”

Cisco Unified Messaging with IBM ? Lotus Sametime —Through an integra-tion with Cisco Unity ? and Cisco Unity Connection, you can manage voicemail directly from the Lotus Sametime client. Capabilities include viewing a list of voicemails, playback and control of voicemails and filtering voicemails based on heard, unheard and deleted status. This integration helps users be more responsive by making them immediately aware of new messages.

Figure 1. Cisco Unified Communication with IBM Lotus Sametime

Phone control Click to conference

Voicemail

Softphone

Figure 2.

Cisco Unified Communication with IBM Lotus Sametime and IBM Lotus Notes

Cisco Conferencing with IBM Lotus ?

Sametime —Through integrations with Cisco Unified MeetingPlace ?, customers can add conferencing capa-bilities to Lotus Sametime. You can easily initiate Unified MeetingPlace voice, video and Web conferences directly from the contacts list or an IM session. You can also connect to and control Unified MeetingPlace voice and video conferences from a Lotus Sametime Web conference.

Lotus Sametime can be integrated with Lotus Notes ? such that Lotus Sametime shows up in a Sidebar within the Lotus Notes client. The native capabilities of

Lotus Sametime and the Cisco Unified Communications capabilities exposed through the plug-ins described above can be accessed from within Lotus Notes when it is deployed in this manner (see Figure 2).

To get started customers can simply download the Cisco Unified Communi-cations with IBM Lotus Sametime suite of plug-ins from https://www.wendangku.net/doc/9d14317120.html, (see Ordering Information below) and start integrating their Cisco and IBM Lotus user experi-ences today (see Table 1 for system requirements).

Cisco and IBM Strategic Alliance: Solution Brief

System Requirements

Table 1 lists the Cisco Unified Communications with IBM Lotus Sametime system requirements broken out by the IBM Lotus components and each Cisco Unified Communications feature.

Table 1. System Requirements

* “Cisco IP Communicator Click to Call with IBM Lotus Sametime” and “Cisco Phone Control with IBM Lotus Sametime” are designed to be deployed together or individually with the other features in Table 1 except for “Click to Call and Conference with IBM Lotus Sametime.”

Similarly, “Click to Call and Conference with IBM Lotus Sametime” is designed to be deployed with the other features in Table 1 except for “Cisco IP Communicator Click to Call with IBM Lotus Sametime”, “Cisco Phone Control with IBM Lotus Sametime and "Cisco Unified MeetingPlace with IBM Lotus Sametime Web.”

** Multiple features are delivered through this plug-in, and the administrator can choose to enable any combination of them.

*** Cisco Unified Presence 6.0.2 through 6.0.4 use two Device License Units per user. Later versions require one Device License Unit per user. **** Plug-in included with Unified MeetingPlace software. IBM Lotus Sametime server 7.5.1 or 8.0.1 (Windows) supported.

? 2009 Cisco Systems, Inc. All rights reserved. The Cisco logo is a trademark. Cisco, Cisco Systems, the Cisco Systems logo, Cisco Unity, MeetingPlace and WebEx are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

IBM, the IBM logo, Domino, Lotus, Lotus Notes and Lotus Sametime are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries or both.Other company, product and service names may be trademarks or service marks of other companies.

References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates or for an unlimited period of time. IBM reserves the right to alter product offerings, prices and specifications at anytime, without notice.

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