外贸如何回复客户邮件

老外不回邮件怎么治他

分析下原因,一般情况下我会再写封追踪信给他:

Hope you are fine, my friend.

It is regret that I haven't receive any information from your side. May I have your idea a bout our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!

If there is anything we can do for you, we shall be more than pleased to do so. Hope w e can build good cooperation with your.

如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)

Glad to contact you again!

Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is g reat help for us to meet your requirement.

Waiting for your favorable reply soon!

之后的日子里,可以尝试新产品的报价,刺激下客人的神经.

我通常是这样写的：

good day!

my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience?

if the products isnot your are expecting,pls advise me your details requirement, i will re-offer asap.

i am of service at any time!

但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：

Dear ***,

Wish you have a nice day!

May I ask whether you have received my quotation?Now I am sending it again,if you ha ve any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.

I am waiting for your reply ASAP.

Best regards

Wennie．但是，想成功可不是容易的事情．

dear sir

have you received our quotation of ..., if you have any further question,please don't hesita te to contact us.we are waiting for you comment about our quotation.

we hope that we can establish a good business relationship with you in the nearest future. your prompt reply will be appreciate.

回复A：直接去函敦促Dear Hugo Chu, Wish everything well with you and your esteeme d company ! We are in receipt of your letter dated Aug 10 , and as requested was expre ssed you 3 catalogues for our refrigeration goods . We hope they will reach you in due c ourse and will help you in making your selection . Wish we will promote business as we

ll as friendship! Best wishes ! Kevin

回复B：先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。Dear Sir, Good morning! Hope you have g ot a wonderful weekend! For several days no news from you, my friend. Now I am writi ng for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some word s to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future. Looking forward to your prompt r esponse, Thanks and best regards, Yours Faithfully Kevin

回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。Dear Sir, Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome h ere and I will try my best to satisfy you well with comptetitive prices as per your reques t. By the way, how about your order (or business) with item ***? If still pending I woul d like to offer our latest prices to promote an opportunity to cooperate with each other. T hanks and best regards, Kevin

外贸邮件回复常用语

产品报价 （一）客户主动询价，我方报价 Dear Mr./Ms XX Thanks for your inquiry about XX products by e-mail dd xxxx, 2007! Now we here kindly quote you our best XX price as following: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others: Pls review the above price and let us know your confirmation in an early date. Looking forward to hearing from you soon （二）我方主动询价，向客户报价 Dear Mr/Ms XX We have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others: Pls review the above price and let us know your confirmation in an early date.

回复外贸询盘七大方法

回复外贸询盘七大方法 方法一、征询意见法 有些时候我们并不能肯定是否该向客户征求订单了，我们也许不敢肯定是否正确地观察到了客户的购买信号。在这些情况下，最好能够使用征求意见法 “陈先生，你认为这一服务能解决你送货的困难吗?”“在你看来这会对贵公司有好处吗?”“如果我们能解决这一色料的问题，陈先生你认为这是否解决了贵公司的问题?”这种方式能让你去探测“水的深浅”，并且在一个没有什么压力的环境下，征求客户订单。当然，如果你能得到一个肯定的答复，那你就可填写订单了。你再也不必重新罗嗦怎样成交了。象其它任何领域内的销售一样，你说的越多，越可能有失去订单的风险。 方法二、从较小的问题着手法 从较小的问题着手来结束谈判就是请你的客户作出一个较小的决定，而不是一下子就要作出什么重要的决定，比如让他们回答“你准备订货吗?”之类的问题。所提的问题应该是：“你看哪一天交货最好?”“第一批货你喜欢什么颜色的?”“你希望把它装配在哪里?” 方法三、选择法 用以下的提问方法给你的客户以选择的余地一一无论哪一个都表明他/她同意购买你的产品或服务。“你看是星期四还是星期五交货好?”“是付现金还是赊购?”“我们是20,000还是50,000起售?”“你是要红色的还是要黄色的?” 方法四、总结性 通过总结法，主要是把客户将得到的服务进行一下概括，然而以提问一个较小的问题或选择题来结束会谈。“陈先生，我们双方同意采用大包装，你看是先送20箱还是50箱?” 方法五、直接法 直接法顾明思义就是用一句简单的陈述或提问直接征求订单“陈先生，那我就给你下订单了。”“李经理，那我就把货物的规格写下了。” 方法六、敦促法 “朱先生，该产品的需求量非常大，如果你现在不马上订货的话，我就不能保证在你需要的时候一定有货。” 方法七、悬念法 “唐先生，价格随时都会上涨，如果你现在行动的话，我将保证这批订货仍按目前的价格收费。”经过这几步，虽然你已经得到了订单，但千万不要沾沾自喜，更不能有一种“我赢

外贸函电实例：询盘 发盘 还盘 接受

1.永康盛辉公司的Frank Luo收到美国Sunshine Trading Co., Ltd.经理Adam 初次询盘并按其要求及时寄出商品目录和价目单 Dear Adam, We thank you for your letter asking for our new catalogues and shall be glad toenter into business relations with your firm. Complying with your request, we are sending you under separate cover our latestcatalogues and pricelist covering our exports available at present and hope thatyouwill find many items in it which interest you. We look forward to receiving your inquiries soon. Sincerely, Frank 2.美国客商在收到材料后，表示对其中三款角磨机感兴趣并寻问Frank Luo 能否报FOB价，最惠价，最低订货量等问题。 Dear Frank, Thanks foryour information. We are interested to buy large quanties of AngleGrinder and shall appreciate it if you would give us the best FOB Ningbo price. I havenow listed below the models that are of interest: AG105L, AG203S, AG880H Please send us some samples for testing. We will pay the sample fees. How about MOQ? We are waiting for your reply. Best Regards, Adam

外贸询盘跟进用英语回答10篇对话

问是否接到询盘 1.是 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it? B：yes A:how you feel about our quotation,your any comment we are very appreciate. B:the price is high. A:could you tell me your target price,we will do our best effort reach your target price and guarantee high quality. A:ok,i will think about it. B:thank you very much,you can contact me any time. And I'll keep contact you too,pls be patient with me. A:thanks B:goodbye. 2.否 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it? B：sorry,i haven't received your quote A:ok,i will send the quote to you later,pls check your email.and chould you kindly tell me how you feel about our quote,i will be very appreciate. B:ok A:thanks，I'll be looking forwad to hearing from you．Good-bye． 3.客户不在 a：hello, this is ****. may i speak to ****? b:yes,one moment please. i'll get her for you. a： thank you. b: i'm sorry, she's not at her room right now. a：（有急事时要手机号码表达方法： It's urgent. Could I have her mobilephone number?) b:*********(没有） a：oh, i'll call her again. It's kind of you.bye（thanks you too，bye） 问客人是否收到货物 4.是 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send products to you on ** june,have you received it?

外贸函电2

The Letters of Enquiries and Replies 询价和回复的信函例文 1.General Enquiry and Reply 一般询价和回复 (Enquiry) Gentlemen: We learn from ABC & Co. Ltd, New York that you are a leading exporter in your country. We are, at present, very much interested in importing your goods and would appreciate your sendi ng us catalogues, sample books or even samples if possible. Please give us detailed information of CIF Guangzhou prices, discounts, and terms of payment. We hope this will be a good start for a long and profitable bussiness relations. Truly yours, (Reply) Gentlemen: We welcome you for your enquiry of March 21 and thank you for your interest in our export com modities. We are enclosing some copies of our illustrated catalogues and a price list giving the details you a sk for. Also under separate cover, we are sending you some samples which will show you clearly t he quality and craftsmanship. We trust that when you see them you will agree that our products ap peal to the most selective buyer. We allow a proper discount according to the quantity ordered. As to the terms of payment we usua lly require L/C payable by sight draft. Thank you again for your interest in our products. We are looking forward to your order and you may be assured that it will receive our prompt and careful attention. Truly yours, Notes 1.CIF 价格术语“Cost, Insurance and Freight”，成本、保险加运费的缩写。通常称作“到岸价”。 2.discount n. 折扣，折价，贴现 allow (or:give, make, grant)...%discount off (on) the prices of goods 按货价给予...％的折扣 If you order for 5,000 sets, we would grant you 10% discount. 如果你方能定购5000台，我们将给予10％的折扣。 We give 10% discount for cash payment. 现金付款，我们予以九折优待。

外贸询盘回复模板

新客户的主题建议写：we want to be your supplier for xxxxx(t-shirt, polo shirt, hoody ) Dear Miss Pamela, 主题：cata. for your ref. Thank you for your inquiry. The latest cata. attached, for your ref. our MOQ is 1000pcs. The price and the delivery time depend on your qty. Would you like to tell me more about your business type? Are you professional buyer? Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for your confirm it. We can also make it by your sample and ideals. （ check quality）Dear Sirs,（询盘） We owe your name and address to the Commercial Counselor’s Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles. We avail ourselves of this opportunity to approach you for the establishment of trade relations with you. We are a state-operated corporation, handling both the import and export of Textiles. In order to acquaint you with our business lines, we enclose a copy of our Export List covering the main items suppliable at present. Should any of the items be of interest to you, please let me know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements. In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. It is our hope to promote, by joint efforts, both trade and friendship to our mutual advantage. We look forward to receiving your enquiries soon. Yours faithfully, purchase more, discount more The more order, the lower price If you have a big order, I will give you a discount as soon as I can. Thank you for your inquiry. The price depends on your quantity, purchase more, discount more. Our quotation about this t shirt is X dollars for one unit. Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for you confirm it.

外贸函电实例：询盘 发盘 还盘 接受

1. 永康盛辉公司的Frank Luo收到美国Sunshine Trading Co., Ltd. 经理Adam 初次询盘并按其要求及时寄出商品目录和价目单 Dear Adam, We thank you for your letter asking for our new catalogues and shall be glad to enter into business relations with your firm. Complying with your request, we are sending you under separate cover our latest catalogues and pricelist covering our exports available at present and hope that you will find many items in it which interest you. We look forward to receiving your inquiries soon. Sincerely, Frank 2. 美国客商在收到材料后，表示对其中三款角磨机感兴趣并寻问Frank Luo能否报FOB价，最惠价，最低订货量等问题。 Dear Frank, Thanks for your information. We are interested to buy large quantities of Angle Grinder and shall appreciate it if you would give us the best FOB Ningbo price. I have now listed below the models that are of interest: AG105L, AG203S, AG880H Please send us some samples for testing. We will pay the sample fees. How about MOQ? We are waiting for your reply. Best Regards, Adam 3. 收到询盘后，Frank Luo给美国客商做了回复。 Dear Adam, With reference to your last inquiry, we have already forwarded you the samples and take pleasure in making the following offer: Art No. AG105L: USD25.30/PC FOB Ningbo, Art No. AG203S: USD30.50/PC FOB Ningbo, Art No. AG880H: USD13.00/PC FOB Ningbo” Please note the prices we have quoted above are based on our MOQ600PCS for each item. Please feel free to contact us if you have any question. Sincerely, Frank

英文询盘回复例子

询盘回复 无明确目标动机询盘、收集情报动机询盘邮件回复例子： Sample 1 Dear Mr. Amir, Many thanks for your inquiry dated(of) XXXX from https://www.wendangku.net/doc/a42176429.html,. In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of https://www.wendangku.net/doc/a42176429.html,. Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price. Waiting for your early reply. Best Regards Amy Sample 2 Dear Mr. Naresh, So glad receiving your enquiry for our Barbies' collection from https://www.wendangku.net/doc/a42176429.html, dated XXX. Thanks a lot. We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast. However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants. Please do not hesitate to contact us if any question and we are waiting for your reply. Best regards,

外贸英文邮件回复经典案例

外贸英文邮件回复 外贸邮件回复很重要，现在主要的问题如下， 1）邮件写得过长。 2）没有明确的主题。 3）长篇大论的公司或工厂介绍。简单一点，一两句话点到重点，调起老外的胃口，让他反过来问你各种问题，你的目的就达到了。外贸业务中最重要的是沟通和谈判，在询盘回盘，成交的过程中有许多都是通过邮件来完成的，专业的信件格式和术语将为您增色不少。本文总结了27种项书信格式，例举了27种书信范文，英文邮件书信格式大汇总。 1请求建立商业关系的英文书信 Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply. 2.回复对方建立商业关系的请求的英文书信 Thank your for your letter of the 16th of this month. We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us.

外贸信函实例：询盘与报盘(精)

外贸信函实例：询盘与报盘 外贸业务员天天跟信函打交到，因此，外贸函电最常用也最重要。作为外贸新人，刚开始做外贸时最怕也是最喜欢的就是写外贸信函。怕是因为以前没有写过（或者写过，但阅读的对象不是老外，而是老师），喜欢是因为庆幸现在不用开口说英语，还有时间好好练习练习。这是大多数中国外贸新人的想法。废话少说，让我们来看看做外贸时最常用的信函范例： Enquiry 询盘（a） Dear sir， We have seen your advertisement in the New Asia Journal and are particularly interested in your portable typewriters， but we require a machine suitable for fairly heavy duty. Please send me your current illustrated catalogue and a price list. Your faithfully 敬启者： 我们在《新亚洲周刊》见到你们的广告。我们对你们的手提打字机尤感兴趣，但我们需要的是一台适用于打字量较大的机子。 请你寄一份最新的附图产品目录和价目表来。谢谢。 Enquiry 询盘（b） Dear Sir， We are a leading dealer in waterproof garments in this city. Our customers have expressed interest in your raincoats and enquired about their quality. Provided quality and price are satisfactory there are prospects of good sales here， but before placing a firm order we should be glad if you would send us， on fourteen day's approval， a selection of men's and women's raincoats. Any of the items unsold at the end of the period， and which we decide not to keep as stock， would be returned at our expense. We look forward to hearing from you soon. 敬启者： 我们是一家经销防水衣的主要商号。我们的顾客对贵公司生产的雨衣有兴趣，并曾询问过它们的品质。 若质量和价格适宜，你们的雨衣在这里会有较好的销量。但在正式下定单之前，我们希望先试销。如你们能选一批男，女装雨衣寄来，并同意给我们14天的试销期，我们将会感到很高兴。在此期限结束时，任何未销出而我们又不准备库存的产品将退还给你们，退货费用由我方负担。 盼早日赐复。 Reply 报盘（a） Dear Sir， We were very pleased to receive your letter of 5th April answering our advertisement for typewriters and， as requested，

2011外贸函电中的询盘、发盘_、还盘_接受范文

1询盘 Dear Mr. Li, Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years. We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list. Yours sincerely, Susan Block Manager A Reply Dear Ms Block, We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for. We trust that you will agree that our products and price appeal to 4 the most selective buyer. And we also allow a proper discount 5 according to the quantity ordered. Thank you again for your interest in our products. We are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention. Yours truly 2. Dear Mr. Lu, We have noticed from your advertisement 1 in https://www.wendangku.net/doc/a42176429.html, 2 that you export large quantities of cushions 3 to European market. Being specialized in this line for a long time, we are well connected with 4 many customers in our country. At present, we are interested in back cushion fine in quality and low in price. It will be highly appreciated if you could send us some brochures and samples for our reference and quote 5 your lowest price on CIF basis including our 3% commission 6 . Should your goods prove satisfactory and price be found competitive 7 , you may expect substantial 8 orders from us. We are looking forward to your early reply. Yours faithfully A Reply Dear Mr. Bean, We warmly welcome your enquiry of April 4 and thank you for your interest in our cushions.

外贸开发信、询盘回复模板

几种外贸开发信英文模板（部分对你有帮助！选择适合自己的。） 1.主动跟新买家建立联糸 ① No.1 Dear friend, How are you doing? Xiamen Top Point trading here, exporting antique furniture with good quality and low prise in China. E-catalog is a part of our antique furnitures for your reference (354.1KB) . Should you have any questions, pls don't hesitate to contact me. Thanks and best regard, No.2 How are you doing? This is Rogen from Xiamen Top Point Enterprise Co., Ltd. Exporting antique furniture with good quality and low price in China. Enclosed is a small part of our products for your reference, call or email me let's talk details. ② Dear friend, How are you doing? Long time there is no news from you, this is Rogen from Xiamen Top Point Enterprise Co.,Ltd. We are one of professional wooden furniture manufacturer from China, enclosed is some of our products for your reference, pls kindly check and let me know if you are interested in any items, meanwhile your any OEM order is warmly welcome. We look forward to receiving your any enquires soon. ③ Dear Mr. Jones: How are you doing? this is Rogen from Xiamen Top Point Enterprise Co.,Ltd. （I'm sorry to have kept you waiting, We have received your letter of 9th April showing your interest in our complete product information.）

外贸函电作业

《外贸函电》综合作业 书面作业 1、格式规范的建立业务关系信 2、询盘信和回复信函 3、发盘信 I. Write the letter according to the following materials.(用规范的格式和结构，撰写建立业务关系信函。) 1）sender’s name: China Machinery & Equipment Imp. & Exp. Corporation 2）sender’s address: 29 Chang an Road, Beijing, China 3）tel: (86-010)12345678 4）fax: (86-010)87654321 5）Date: 6）Receiver’s name: The Pakistan Trading Company 7）Address: 15 Broad Street Karachi, Pakistan 8）Attention Line: Export Dept. 本公司是中国最大的机械设备出口公司之一。 随函附上一份有关我公司目前可供货物所有详情的目录，希望贵方能对其中的一些产品感兴趣。 若蒙收到贵公司对其中产品的询价，我公司将不胜感激，并报我公司最低价。 希望收到贵方及时、有利的答复。 II. Write a specific enquiry according to the following and Write a reply to the specific enquiry. 1)The name of the commodity you want: Electric Saw 2)You ask for the: Specification, sample books, price list, payment terms, delivery date, other information III. Write a quotation or an offer covering the following concerns 1)女士皮靴 2)式样新颖，有20余种，颜色有黑棕及大红色（详见目录） 3)材料选用高级牛皮 4)价格：CIF价，按照不同式样，每双由95美元至300美元不等 5)由装船前30天开立的保兑的、不可撤销的即期信用证支付 6)包装由买方决定 7)9月船期

外贸询盘回复模板

外贸邮件模板 [ 录入者:xiaoru | 时间:2009-05-31 20:21:01 | 作者: | 来源:阿里巴巴| 浏览:1060次] 针对外贸中的邮件往来，整理了以下英文书信模版。主要涵盖“主动跟新买家建立联系”、“对新买家要求建立业务联系的回复”、“向老客户介绍公司新的产品信息”、“回复对某个产品的查询”、“无法提供对方查询中所要求的产品时”、“查询对方公司的产品”、“几种报盘”、“信用证相关”、“报价相关”等模版。 A、主动跟新买家建立联系 Dear Mr. Jones: We understand from your information posted on https://www.wendangku.net/doc/a42176429.html, that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at https://www.wendangku.net/doc/a42176429.html, which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts B、对新买家要求建立业务联系的回复 Dear Mr. Jones: We have received your letter of 9th April showing your interest in our complete product information. Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at https://www.wendangku.net/doc/a42176429.html, which includes our latest product line. We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. Sincerely,. C、向老客户介绍公司新的产品信息 Dear Mr. Jones: We have refreshed our online catalog at https://www.wendangku.net/doc/a42176429.html,, and now it covers the latest new products, which are now available from stock. We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We