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Ethics Audits and Corporate Governance The Case of Public Sector Sports Organizations

Ethics Audits and Corporate Governance The Case of Public Sector Sports Organizations
Ethics Audits and Corporate Governance The Case of Public Sector Sports Organizations

Ethics Audits and Corporate

Governance:The Case of Public Sector Sports Organizations Michael John McNamee

Scott Fleming

ABSTRACT.This article presents a theorized and con-ceptually informed method for the undertaking of an ethics audit organization.At an operational level,the overall integrity of an organization,it is argued,may be evaluated through the application of a conceptual frame-work that embraces the inter-related themes of individual responsibility,social equity and political responsibility. Finally,a method is presented for ethics audit which was developed in the auditing of a national public sector sports organization:sport scotland.This emphasizes the signi?-cance of key personnel(individuals and in groups)in producing and reproducing the organizational ethos, whilst recognizing the importance of anonymity and con?dentiality throughout the process.The theoretical terrain of the ethics audit is articulated through a consid-eration of ethics as applied moral philosophy,equity as social justice and corporate governance as the moral health (or otherwise)of a public sector sports organization.

KEY WORDS:audit,ethics,governance,sport Introduction

On the?elds of play,no less than in the boardrooms of international business,unethical practices appear to be?ourishing.During the last decade there have been confessions about match-?xing in cricket, allegations of fraud in horse racing,and?nancial irregularities over the transfer of players in soccer. There have also been alleged scandals concerning the Olympic bidding process.This is not to suggest that there was ever an age in which wrongdoing was not practised.It is merely worthy of comment now, more than ever before,because of the globalized nature of many Western sports,and because of the extent to which big businesses are involved in their commodi?cation and development.Furthermore, sports have provided a very fertile ground for the exploration of both the social scienti?c investigations of ethically problematic issues(e.g.Tomlinson and Fleming,1997),as well as philosophically grounded expositions of E thics in sports(e.g.McNamee and Parry,1998)1.With increasingly sophisticated methods of investigative journalism(Bent et al., 2001;McIntyre,1999)and other sociological anal-yses(Jennings,2000;Sugden,2002),there has never have been a time when a clear framework for the ethics of corporate governance in sport was needed more.

In this article we present an conceptual frame-work in and through which the Corporate Gover-nance of public sector sports organizations can be evaluated.It is developed from an ethics audit undertaken in2002of sport scotland2–the national organization responsible for providing leadership and direction to the development of sport in Scotland from grass roots participation to elite level perfor-mance.The framework,developed prior to the audit,proved suf?ciently robust and differentiated to allow a successful audit to be undertaken in that context at least.It seems reasonable to assume that it may have broader relevance and applicability to other public sector organizations.Whether that ap-plies to other sports organizations or indeed to for-pro?t organizations is a moot point.The heuristic value of the ethics audit we propose(as a tool of Corporate Governance)is more likely to be limited to medium to large organizations with elements of public funding,operating in the public sector and thus subject to non-market driven norms of?nan-cial,legal and political constraints.In essence,the

Journal of Business Ethics(2007)73:425–437óSpringer2006 DOI10.1007/s10551-006-9216-0

framework provides a method for evaluating the ethical dimensions of organizational culture.In order to do so,there are some key concepts that require clari?cation and(brief)elaboration:(i)ethics,(ii) equity and(iii)corporate governance.The frame-work is then presented according to three levels of operation:(i)the individual,(ii)the social and(iii) the political.Finally,there is a methodological approach through which professionals and academics can operationalize ethics audits of the governance of sports organizations.

Theoretical clarification:ethics,equity and corporate governance

Ethics

It is perhaps easiest to think of ethics as a form of moral philosophy,or at least the systematic study of moral rules,principles,obligations,agreements, values and norms.This makes the scope of ethics necessarily(and,we contend,helpfully)wide.In sports,philosophers and social scientists have often been concerned with ethical discussion of individual behaviours such as the in/defensibility of‘‘diving’’in football or what rights children have in relation to coaches(Brackenridge,2001;Dubois,1986).There has also been consideration of those personal char-acteristics that physical educators and sports coaches have attempted to develop–virtues such as courage, fairness,honesty and respect(McNamee,1995);and those which ought to be challenged and eradicated–vices such as arrogance,dishonesty,racism and sex-ism(Birrell and Cole,1994;Carrington and McDonald,2001;Long and McNamee,2004; McNamee,2002;Tamburrini and Tannsjo,2000). At a societal level there are other issues that shape the culture or moral atmosphere of sports–for in-stance,the un/acceptability of practices such as using performance enhancing supplements(Hoberman, 1992),the use of genetic engineering(Miah,2000), the intimidation of sports of?cials(Thomson,1998) and harassment by coaches(Kirby et al.,2000).A proper target of these researches is to understand and develop critical pictures of the ethoses of sports:the relatively shared values and norms of an activity expressed and negotiated on the playing?eld/court/ pitch(Loland and McNamee,2000).This can be seen as a potential attempt to reconcile the practical outcomes of both virtue and discourse ethics. Finally,there is also the political dimension of ethics too.The institutions of sports that are charged with its governance have responsibilities for the good health of sports in moral and/or?nancial matters(Houlihan,1999),as well as for addressing the situation and circumstances when there is sub-stantive evidence of sports being in a?poor?state of moral and/or?nancial health(Magazine,1999). Here,what is required is a vision of corporate ethics, or corporate governance,that is partly general (which could refer to other similar organizations), and partly speci?c(which depicts the goods/bene?ts of sports).That is to say,detailed and in-depth in-sights about a particular sports organization reveal a great deal about that case study–in this case sport scotland.They also,however,shed some light and point in the direction of more generalizable patterns and trends other organizations that share common characteristics–non-departmental,pub-licly funded bodies working in partnership with public,private and voluntary agencies.

Equity

In addition to these many aspects of the ethics of sports (and corporate governance in particular),the notion of equity has become particularly prominent in recent times.Equity is an important portion of ethics.It trades,essentially,on the idea of social justice and it is helpful to think of justice in sporting activities and games referring to the ideal of fair play.This relates to both the observance of the rules as well as the ethos of the speci?c game encounter.Together,these are designed(in part)to allow an equal opportunity for all concerned to contest the game and win.

Equity itself has many interpretations though it should not simply be confused with the concept or operationalizations of equality.Equity concerns the fair distribution of goods,services or other treat-ment.In sport,as in other areas of life,it is com-monly seen as compensatory.Individuals and groups not previously seen to have received fair shares in the ?lottery of life?are compensated by equity policies that seek to redress the situation according to criteria such as need or desert.

Equity strategies are typically formed around given populations or groupings related to age,class,

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disability,ethnicity and gender.Increasingly,such equity policies are seen as socially and ethically desirable responses to unethical actions,practices and policies such as exclusivity,homophobia and racism. Though policies that seek to redress inequity by acting af?rmatively,treating preferentially or dis-criminating favourably(Desjardins,2003)to the advantage of socially disadvantaged individuals or groups are themselves contentious and potentially(in certain circumstances)unlawful.Equity is seen in contemporary times,therefore,as a crucial compo-nent of an ethics strategy by organizations in both public and commercial sectors.

For sport scotland,a commitment to equity is embedded transparently within its own corporate ethical framework,and underpins every aspect of the development,delivery and decision-making in Scottish sport.The recent policy statement(Bennett, 2005)further highlights speci?cally fairness,justice, inclusion and respect–themes to which we will return.

Corporate governance

Corporate Governance and associated concepts such as?ethics audit?are the subject of some ambiguity. The lack of agreed meaning is not merely a linguistic dif?culty.Rather,their heterogeneous meanings and uses are themselves the product of a range of per-ceptions about organizational culture and the proper methods for ensuring standards of conduct within them.?Corporate Governance?and?ethics audit?are, we propose,properly described as?contested con-cepts?.In philosophical language this situation is typically captured in the distinction between a concept and its conceptions.That is to say,a general (often contested idea)and its(often competing)in-stantiations.Here,we shall indicate some of the conceptions of Corporate Governance before spec-ifying that which we have adopted,along with jus-tifying a particular conception of the?ethics audit?which is presented here,and for which a method-ology is then articulated in respect of public sector sports organizations.

Hindley(2003)sets out three such conceptions of ‘‘governance’’:(i)as steering;(ii)as networks and(iii) as good governance.He uses the old distinction between?descriptive?and?normative?concepts to distinguish between the former meanings(i and ii) and the latter(iii).Typically,the dispersal or con-centration of power sets out the former from cen-tralized government while the latter,he says,is ‘‘essentially normative’’.This points to an important historical point about state-controlled versus more open methods of organizational control,but it is not entirely helpful especially when attempting to con-sider an ethics audit as part of Corporate Gover-nance.The distinction itself is a product or legacy of positivism where it is held,inter alia,that there is a logical distinction between facts and values.Even where the legacy of positivism still remains(such as in some areas of sports sciences)that distinction has been challenged from a number of directions both in terms of its underlying epistemology and the con-sequent research methodologies(see McNamee, 2005).

It cannot then simply be a case of setting out the facts–which type of governance(i)or(ii),and then asking how well or badly(iii)these are put into operation.More or less democratic forms of Cor-porate Governance(steering and networks of power) are themselves examples of how(iii)Corporate Governance is brought into being.It is better to think of Corporate Governance as a concept which entails both descriptive and normative features.We will attempt to address both aspects in our meth-odological account below.

Before considering the idea of an ethics audit in relation to sports organizations,it is important to note two important points also made by Hindley (2003)in relation to the application of general concepts and methods of Corporate Governance. He notes:

Despite the burgeoning literature on governance,little research effort has to date been devoted to examining the term in relation to the organization,administration and management of sports organizations.(...)Raising interest in sports governance has also been cultivated by concerns about the management of amateur sports organizations in light of a signi?cant shift from vol-unteer-run?kitchen table operations?to organizations with professional managers attempting to function in a highly rational,bureaucratic manner.

We take our cue from the report by the Cadbury Committee(1992)in the U.K.where Corporate Governance was,perhaps?rst publicly,de?ned

Ethics Audits in Corporate Governance427

somewhat loosely as‘‘The system by which organi-zations are directed and controlled’’(p.15).The de?nition still enjoys wide usage in Local Govern-ment in the U.K.and was also used in the Final Report of the Hampel Committee on Corporate Governance(1998).However,Sternberg(2004) rejects this de?nition(without explicitly arguing why)before offering her own more complex de?-nition of corporate governance as:‘‘Ways of ensuring that corporate actions,agents and assets are directed at achieving the corporate objectives established by the corporation?s shareholders’’(p.28).

There are two critical points to be observed in the superior de?nition that Sternberg(2004)offers. First,we are in total agreement with what is im-plicit in her rejection of the limited de?nition adopted in the Cadbury and Hampel Reports. Sternberg does not note directly,but seems to accept that it allows a latitude that might be easily considered permissive.It attempts to iron out from the de?nition any notion of normative ideals.At best this must be seen as logically incomplete(as we have argued previously)and impossible in practice. Sternberg?s second objection(2004,pp.28–34)is not one that we embody here in this account of the ethics audit but is nonetheless important to note. She argues that many of the objections against Anglo-American Corporate Governance miss the mark because they are aiming at the wrong target. Speci?cally,they either misdescribe or expand hopelessly the term?governance?,or they fail to apply it to?corporations?.By contrast she takes the ?corporate form?of organizations to refer to:‘‘an independent legal existence,and[...]thus capable of enjoying perpetual life’’(p.36).

Our concern is to articulate an ethics audit of public sector sports organizations;and with delib-erate simplicity,we shall take Corporate Governance simply to mean the structuring of an organization so as to achieve its aims or mission in ways that are ethically defensible.It entails recognition that some of those aims or purposes must be arranged so that they display integrity across the full range of the organization?s activities.A central part of corporate governance,then,is the ethical dimension that ranges from hiring practices,and?nancial account-ability,to such matters as the cultivation of a loyal workforce and a respectful and tolerant occupational culture.Ethics audits as a tool of Corporate Governance

In her earlier classic text on business ethics,Stern-berg(1994,p.241)remarked that the ethics audit was a‘‘key management tool’’.Speci?cally,she ar-gued that it is necessary to evaluate the entire organizational culture and key decision-making processes.As with Corporate Governance,however, there is some considerable ambiguity about the nature and methods of ethics audits,and there exists an array of terms that cover similar,though not synonymous,practices.These vary from?social accounting?,?social balance sheets?and?social auditing?(Belal,2002).Overarching these labels are three main strands(Gray,2001,cited in Belal,2002, p.8):‘‘(i)social audits;(ii)silent social accounts;and (iii)new wave social accounting’’.While this is not the place to expound on this conceptual in?ation (for a further critical overview,see Belal,2002)we shall distinguish our conception of the ethics audit ?rst in relation to them.

?New wave social accounting?is the outgrowth of what Belal(2002,p.9)calls‘‘Values-based organi-zations’’.It is unclear whether organizations falling under this somewhat open-ended label appropriately ?t under the corporate form outlined by Sternberg (2004).It would be fairer,we think,to align this type of organization with models of Corporate So-cial Responsibility as opposed to Corporate Gover-nance as outlined above.Second,we reject the idea of?silent social accounts?as a model for the ethics audit within Corporate Governance since it is typi-?ed by unstructured and unsystematic disclosures in corporate annual reports(Belal,2002).Our con-ception of the ethics audit differs too from what he describes as the social audit which,after Gray(2001, p.9),is taken to refer to:‘‘those public analyses of accountable entities undertaken(more or less sys-tematically)by bodies independent of the entity,and typically without the approval of the entity con-cerned’’.

We start our consideration of ethics audits from the position that an organization?s aims and its pro-cedures for achieving them must be open to critique, and may be stimulated by a set of drivers.Zadek (1998,p.1425)helpfully elaborates this as a‘‘ratio-nale triangle’’.He explains that ethics audits may arise from managerialist considerations(ranging from

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the simple risk management/public relations exercise to more sophisticated awareness of stakeholders?views),or from public interest(which effectively levers the organization into such an audit),or from a values-shift rationale.Our conceptualization and operationalization of the ethics audit coheres with the notion of a values-sensitive organization which will enable the audit by external researchers or consultants and will allow a scope(in line with the Cadbury Committee)well beyond?nancial accounting and reporting.

It is our contention that ethics audits,when seen under the umbrella of Corporate Governance, though independently carried out,ought to be negotiated with the relevant entity?s knowledge so that any agenda for data collection,evaluation,and potential change can be discussed publicly and in the spirit of partnership rather than hostile accountability as might be driven through by an external accounting of Corporate Social Responsibility.We hold that it is preferable to foster,as Gray notes,an ‘‘open discussion of the organization?s values’’(1996, p.188);though we do not share the idea espoused by DuFrene(2001)and Gray(1996),that an ethics audit should be limited to an evaluation of the implementation of an organization?s code of conduct.

In his excellent exploration of the moral episte-mology of ethics auditing,Mackenzie(1998)at-tempts to locate current work in the broader context of developing ethical knowledge.While his general aim is beyond our present concerns,the Aristotelian moral theoretical commitment he espouses chime very much with the rationale for the ethics audit presented here.An Aristotelian account of corporate governance,and ensuing ethics audit,attempts to articulate the values and virtues of an ideal public sector sports organization as a form of community in and through which good lives are lived in at least the limited sphere or context of the organization?s activities.In other words,the means for living worthwhile lives are partly,in modernity at least, implicated in living ful?lling occupational roles.In turn,they generate much more practical questions:‘‘about how productivity measurement,bonus sys-tems,career paths,training systems,redundancy procedures,unionisation,management style etc. drive employees?sense of ful?lment,loyalty and productivity.And furthermore how ful?lment,loyalty and productivity drive the creation of long term value’’(Reichheld,1996,cited in Mackenzie, 1998,p.1398).This type of ethics audit is therefore substantive and inclusive.It is to be contrasted rather sharply with the idea of ethics,and ethics auditing as merely procedural.

One clear example of the procedural orientation of some ethics audits this is to be found in Garc?′a-Marza′(2005).His conception of ethics auditing is driven,not by substantive ideas of the good,but rather in the processes for arbitrating justly between differently held views of what is morally good or right in pluralistic value settings.The moral theory he draws upon is Discourse Ethics;while the oper-ationalization lies closer to the model of Corporate Social Responsibility–following Dierkes(1979) especially–which is to be found in the social accounting model discussed previously.But dis-course ethics does not aim at particular ends or behaviours which might be worked out in advance by critical re?ection on the good organization,or the‘‘corporate citizen’’(Rosthorn,2000).Instead, after Habermas?s various writings,it seeks to establish a moral contract between interested parties under conditions of equality and respect.Ethically defen-sible practices or policies are simply those that arise from such discourse.This conception of ethics audit is a more democratic one than is typically found in Anglo-American conceptions of Corporate Gover-nance.It is not,though,the one that we pursue here.As Garc?′a-Marza′(2005,p.216)himself ob-serves:‘‘While in Europe,the social balance sheet generally focuses on the company?s internal situa-tion,in the case of the U.S.A.,these reports tend to focus on the external environment’’.

Perhaps,it would be better to consider the grouping‘‘Anglo-American’’(after Sternberg)to better represent two general political systems of democratic capitalism rather than juxtaposing Eur-ope en masse with the U.S.A.Nevertheless,Garc?′a-Marza′(2005)proposes that an appropriate synthesis of both perspectives can be found in stakeholder theory.We have set our account here as one that focuses on the internal aspects of organizational mission and culture and is not preoccupied with issues of external corporate responsibility beyond procedural accountabilities to the public purse Par-adoxically,therefore,despite our theoretical and methodological differences,it is to Garc?′a-Marza′

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(2005,p.216)that we turn?rst,for a list of ten key themes within his contractualist ethics audit.These are:integrity;credibility;fairness;dialogue;trans-parency;dignity;legality;civic commitment;envi-ronment and responsibility.The degree of overlap in these values is notable.

A framework for the ethics audit of a public sector sports organization

In order to carry out the ethics audit of sport scot-land thoroughly and effectively,a conceptual framework was developed(see Figure1below).It sets out the range of ethical issues in the form of key values and was the template against which sport scotland?s operations were evaluated from a holistic perspective.The values were listed in alphabetical order and were not indicative of any priorities within the levels.Importantly too,the conceptual framework did not attempt to describe actual relations,nor to detail its culture.It merely set down the key parameters.In reality,the three levels or dimensions of the conceptual framework were inter-connected and overlapped each other:none worked in isolation.Yet to fail to articulate con-stituent components could have rendered the audit subjective or formless.

One basic presupposition for ethics audits is that individuals are primarily responsible for their own conduct and character.Nevertheless,in order to guard against naively individualistic interpretations of the ethical health of sport scotland?s staff,orga-nizational purposes or policies,an appreciation was also required of the social and political demands that informed the context of individuals?actions and the policies they sought to implement or operationalize. As McLeod remarks:

The idea that the moral life is largely a matter of carrying out the duties which attach to one?s?station?in society presupposes an unacceptably conformist attitude towards established social arrangements.

(Cited in Solomon,1993,pp.160–161)

The audit attempted,therefore,to appreciate the kinds of norms and values that inform daily practice in terms of the ethos of sport scotland.There was only so much insight could be gleaned from a review of mission statements,formal policies and proce-dures.It was important to bear in mind that a policy or procedure never applies itself.Precisely how individuals carried out their duties,how they inter-preted and prioritized procedures,was a function of the organizational culture of sport scotland and of the individuals?values.

Respect–individual level

As DeSensi and Rosenberg(1996)note,individual or personal values shape the way that individuals experience the organization as employees.In par-ticular,they refer to honesty,integrity and personal commitment,but do so in a way that might have made the audit of sport scotland rather an unstruc-tured and haphazard activity.In a more systematic consideration of the treated as individuals,the?rst level of Figure1sets out the values that are central to

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the?respect?with which individuals are treated. These are essentially negative in their orientation, and are in keeping with ethical theories based on the nature of rights and duties(see,for example,Davis, 1994).Persons are thought to have certain rights and duties by virtue of being rationally and morally responsible beings.To respect people is,in the?rst place,to be under a duty not to harm them.This is what is captured in the out-moded English term ?non-malfeasance?.In more modern language this general term is evidenced in particular forms of morally unacceptable behaviour such as non-abuse, non-discrimination,non-exploitation or non-harassment.

While other behaviours could be expressed neg-atively,their more natural expression is in the form of positive values expressed in bene?cent action.An altruistic concern for others is often captured in organizational life in terms of the civility offered to colleagues and the basic honesty of human interac-tion.We are not suggesting,as Boatright(2003,p.5) does,that‘‘Deception is wrong...whether we deceive a friend or a customer’’.Rather,we hold that there is a need to differentiate between those instances that are relatively trivial(for example,the arrangements for a surprise party),from those that are qualitatively different and important.In the main,though,in all but extreme situations,honesty is a cornerstone of effective organizational practice. Similarly,and in close relation to recent U.K. legislation at least,moral rights are thought to pre-serve certain aspects of individuals?lives in relation to that which is properly theirs;this is captured in the values of con?dentiality and privacy.In turn,an organization often receives loyalty from members of its workforce(both individually and collectively)in terms of dutiful obligation and allegiance–particu-larly when there is a sense of shared ownership of the organization?s aims,objectives and mission state-ment.These?labels?are not necessarily exhaustive but are important types of values that underwrite the ethically desirable treatment of individuals within and outside organizations.

Equity–social level

A recognition of shared purposes must,however, re?ect a sense of diversity that cannot be ignored in Western liberal democracies of the21st century, where socio-cultural diversity is a matter of pressing and inescapable reality.Recognizing those differ-ences and celebrating them is a key social goal of many(if not all)public sector organizations,and was for sport scotland.Additionally,people were situated differently within sport scotland with respect to a number of factors(Wexler,2000).These included age,gender,and years of experience,quali?cations, level of operation,responsibility and remuneration. Yet while persons were not identical in terms demographic features,they all had an entitlement to be treated fairly.The second level therefore attaches to considerations of?equity?which we take to mean, broadly,social justice.

Under the banner of equity,the audit sought evidence that the organization did not simply pursue the most ef?cient policies to achieve its aims,but rather did so within a framework that treated indi-viduals with fairness;that is to say,it did not dis-criminate between individuals improperly.Part of fair treatment was recognition of the contributions that individuals made to sport scotland as a whole that was not reducible simply to the individuals and their efforts.This idea is captured in the modern business concept of?synergy?:the whole is greater than the sum of the parts.It is also crucial that the organization was seen as a living community with shared purposes rather than a collection of self-serving individuals.The extent to which there was constructive and purposeful forbearance of diversity (of all kinds)is captured in the notion of tolerance. This key feature of Corporate Governance was twinned with the idea that sport scotland had proper ends or purposes.It would not have been possible to evaluate the organization without a clear sense of those purposes or ends,and a consideration of the processes by which they were to be pursued. Responsibility–political level

The third level of the conceptual framework,relat-ing to?responsibility?,builds upon the idea that an exploration of individuals in social context is incomplete without a proper recognition of the political dimension of their organizational role and their conduct both as individuals and,collectively,as an organization.Amelie Rorty(1988,p.325)has

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observed that:‘‘Action takes place in a social world. It is,in the end,our social and political relation to others that keeps our virtues in whatever precari-ously appropriate balance they have’’.

Put less prosaically,organizational ethics without politics is like a bicycle without wheels:it will not go anywhere!To fail to address the political dimension of policy and practice would have emasculated the ethics audit of sport scotland from the beginning.To illustrate the point hypothetically,the staff of any public sector sports organization and their client/ partner groups might reasonably expect equity to characterize their treatment of individual staff and their decision-making in the use of public monies (among other things).Similarly,stakeholders in private commercial companies may properly seek for those organizations to display effectiveness and ef?-ciency,and to do so in a manner that is open and accountable.To be ineffective in the use of public or private monies,or to fail to evaluate the success of the means employed to achieve its ends,may be a matter of irresponsibility,just as the deployment of inef?cient means and the selection of inappropriate goals should illicit public opprobrium.Importantly, it is clear that such accountability presupposes transparency of operation on the one hand,and the gaining and holding of trust by both employers and partners alike on the other.These ideas might be further elaborated and re?ned but to do so would move the ethics audit further in the direction of models of Corporate Social Responsibility rather than Corporate Governance.Clearly there is a strong sense of overlap here with public bodies so the issue of scope for ethics is not a de?nitive one. Respect,equity and responsibility:the intersections

As already indicated above,the overlap between areas is considerable.In particular,the concerns of equity and responsibility are in constant tension.At a theoretical level Elster(1992)has remarked: Political?rst-order actors(elected politicians)tend,on the whole,to be motivated by ef?ciency concerns.

Being under relentless pressure from innumerable interest groups as well as administrative agencies,they will be reluctant to allocate funds for a particular scarce good unless they can be con?dent that the funds will

be ef?ciently used.At the highest level,ef?ciency is measured against the use of the same funds in other sectors.In practice,cross-sector comparisons are dif-?cult,since for?nancial purposes there is no common coin for health,education and jobs.(pp.180–181)

He continues:

Equity does,however,matter,but mainly because politicians are constrained by public opinion in which equity concerns are paramount.Politicians fear allo-cative scandals;and more scandals arise from the sight of seeing a good withheld from a needy or deserving person than from seeing it allocated to a person who does not use it ef?ciently.This difference in scandal arousing capacity of inef?ciency and inequity are probably due to the fact that costs and damages are dispersed in the former case,and concentrated in the latter.(p.181)

It is clear,therefore,that a more transparent system of political alliances is crucial to the con?dence that an organization demands,develops and retains with various agencies,as well as the public.Some emphasis was therefore placed on the divergence of the different strands of operation within sport scot-land,which had their own sub-cultural values.The ethics audit also incorporated a recognition of con-text sensitivity;that is to say,there was an acknowledgement of the shifting nature of rela-tionships at the time of their audit.It was,after all, only a?snap-shot?of sport scotland at a particular moment in time–albeit informed by the historical development of the organization itself and the biographies of its personnel.

Applying the conceptual framework and some illustrative data

The purpose of the conceptual framework was twofold.First,to diagrammatically represent ethics and equity issues within a public sector sports organization,sport scotland,in a way that can be understood by members of the organization at all levels,as well as others outside the organization. Second,the framework provided a structure for operationalizing the audit.It did this through an investigation of a set of key themes and issues listed below:

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(1)The design and delivery of services provided

(informed by external market and internal

human resource expertize);

(2)An assessment of services delivered;

(3)An evaluation of the effectiveness of the

outputs(products and services);

(4)The resource considerations–human and

?nancial(though the latter,in particular,re-

quired specialist?nancial accounting and

reporting expertize);

(5)The experiences of clients/partners;and

(6)The quality assurance of the services pro-

vided.

The list was used to generate interview schedules about particular points of detail.The items on the list did not,of course,re?ect the actual questions asked. The investigation had two foci.First,an exami-nation of extant documentation that set out sport scotland?s ends and means;its overall strategic priorities and proposed operationalization.Together, it was these(contra Garc?′a-Marza′,2005)that exem-pli?ed a position on ethics and equity.They in-cluded,mutatis mutandis,the organization?s mission statement,strategic plan,operating targets,codes of conduct,portfolio/prospectus of services,personnel handbook,annual reports,client satisfaction data, marketing materials(in different media–print, electronic).This exercise in information gathering and evaluation shaped the direction of the second of the two foci in which a set of interviews was undertaken with different organizational stake-holders(of which,more later).The purpose of the interviews was to interrogate the nature of the experience of ethics and equity amongst individuals and groups both within sport scotland and outside. This was achieved through(a)clari?cation and/or elaboration of documented policy and practice where necessary,and(b)an evaluation of the ef?cacy of the interfaces between organizational?mission?, policy and practice.

We illuminate some of the ethical challenges faced by personnel of sport scotland by drawing on selected data in the form of quotations that speak directly to the political dimension of the conceptual model.These show the value of face-to-face inter-views in eliciting subtle value-orientations that are properly within the scope of the ethics audit,espe-cially at the level of middle and senior management.Consider,for example,the tensions of a public sector organization that also has sports facilities to run(such as elite training centres),which have limited dual usage so that some commercial cus-tomers may be courted in order to offset costs. Delivering ef?cient services with limited income streams,it was felt,was rather like trying to square the circle.One senior manager noted that‘‘What we are coming under pressure from the chairman,from the chief executive,and probably also a re?ection of the treasury,is to operate in a more business/com-mercial sense and that has introduced a tension into the organization.And that repeated use of the word business,which is quite interesting,rubs a number of people up the wrong way.’’Another,in response to the inappropriateness of mixing a public and private sector ethos remarked:‘‘Wow.Dear oh dear.Private business would never go anywhere if we had to wait, and be signed,and do papers,and be approved,and get approval from down there,and?nancing from the Government.’’

A further key factor arising from the audit was also the successful management of national political imperatives(in this case the Scottish Parliament)and the organization?s own aims and purposes.As an-other manager explained:‘‘There?s a much heavier in?uence of delivering now from the money we get, i.e.sports money,issues that have a political nature such as social inclusion partnerships,crime,young people,club development,take young people off the streets-crime rates go down’’.In terms of ef?ciency and accountability to the public purse yet another explained:‘‘I don?t think that there is any other policy initiative that can deliver as many multi-fac-eted outcomes as sport so I?m quite clear that the day of sport-for-sport?s sake in terms for public funding has gone.In fact it?s long gone.’’

These quotations also illustrate the caution that should be exercised when consideration is given to the application of the conceptual model to a wider variety of organizational structures.While it may be possible to apply this framework mutatis mutandis to an ethics audit in a for-pro?t organization,these quotations speak directly to the differences in ethos which the pro?t-motive makes to an organization and its culture and indeed the current shifts in U.K. governmental policy.The speci?city of the economic and geo-political dimensions of any proposed audit must therefore be catered for in the

Ethics Audits in Corporate Governance433

application of both the framework and in any subsequent audits.

As a public sector sports organization, sport scotland had a number of types of?stakehold-ers?and the audit was suf?ciently broad in scope to address the views of each of these.They included senior managers,middle managers,service/product deliverers,administrative and technical personnel, and cleaning,janitorial and security staff;and amongst them the culture,ethos and operation of the organization was in?uenced in a direct relation to institutional hierarchical seniority.That is to say, the audit catered for a representative sample of these stakeholders but not in an arithmetically equal sense. On the basis that those more senior in the organi-zation had a greater opportunity to shape the orga-nizational purposes and culture(DeSensi and Rosenberg,1996),they were interviewed dispro-portionately.For instance,the Janitor and the Chief Executive were not in the same position to in?uence the norms and values of sport scotland–though both contributed to it.Hence the audit interrogated very closely those who set the ethical climate for the organization.The operational model adopted for the audit was therefore to interview senior managers of the organization individually,to conduct separate focus group meetings with middle-managers and service/product deliverers,and to have a wider group discussion with other personnel.The inter-views will be semi-structured(at most),and related to the preliminary collection of paper-based and/or electronically available information.

It was also advantageous to have secured the goodwill of the participants in order to have the opportunity to return to them for further discussion as necessary or desirable.The reason for this was re?ected in the inherent?exibility in some qualita-tive research methods more generally(Hammersley and Atkinson,1983):the scope to explore unantic-ipated items that come to light some way into the audit can be a rich source of genuinely?ground breaking?information gathering.Without that opportunity,some interesting and important issues would have remained under-developed and/or uncorroborated.

It was crucial when planning the audit of sport scotland to have developed mutually support-ive and collaborative relations with the organization. It was especially important at the agenda-setting stage,that the schedule of issues,policies and prac-tices to be investigated were explored thoroughly before the data collection phase began.At this time it was also critical to consider the ethical parameters of the research design and implementation.Protocols for anonymity and con?dentiality,as well as the nature of the data to be seen by the investigators, were agreed.Participants were assured(as far as possible)that anonymity of interviewees would be protected.This was especially important when par-ticipants were commenting about individuals within organizations to whom they were institutionally subordinate(for example,?line-managers?).More-over,when developing focus groups and wider group discussions it was necessary to establish the ?rules of engagement?,which included a commit-ment amongst all present to respect the con?denti-ality of views expressed.The main responsibility of the auditors was to ensure that all identi?ers and descriptors about individual focus group participants were removed from the data that are gathered.In reality this was seldom problematic as the details that were revealed in discussion usually served to illus-trate or illuminate a wider point of principle about the organization as a whole.

A relationship based on mutual trust also enabled the ethics audit to be conducted and reported in such a way as to provoke the most ef?cacious organizational response.Hypothetically,this might have meant,if appropriate,a scathing semi-public critique of the organization(without lapsing into ?scape-goating?).Alternatively,it might have meant a more?tempered?and moderated approach intended to win the battle for?hearts and minds?and achieve purposeful compliance.Only?insider knowledge?(see Dandelion,1997)of the organization itself could have enabled that judgement to be made effectively. Finally,an attempt to attribute responsibility for good and bad elements of the organizational culture and output would have failed to recognize those key persons and posts at which the organization is shaped and driven forward.Throughout the ethics audit of sport scotland it was necessary to attempt to balance individual and cultural elements.Additionally, auditors sought to?nd concrete identi?ers(in a variety of possible shapes and sizes)that provided evidence of the claims made by individuals.To this extent,the evaluation was clearly evidence-based and objective.Consistency amongst multiple data

434Michael John McNamee and Scott Fleming

sources served to strengthen or verify an evaluation about a particular theme(Bryman,1988).Impor-tantly too,when there were?causes for concern?, these were normally evidenced from two or more sources.In other words,auditors did not take at?face value?the subjective assertions of individuals without having sought either policy documentation or cor-roboration from other persons at different levels of the organization.It was not assumed,therefore,that the existence of a policy for,say,gender equity,or equality of opportunity in vacancies for employ-ment,did not imply that it was necessarily being observed in practice.

Set against the conceptual framework for ethics audit and the investigation of sport scotland itself, eight?quality principles?identi?ed by Zadek(1998, pp.1436–1438)were then applied to the analysis.In summary,these are:inclusivity,comparability, completeness,regularity and evolution,embedded-ness,externally veri?ed,communication and con-tinuous improvement.

Evaluative judgements were then reached and shared with the organization.

Conclusion

It is clear that a recognition of ethics and equity will move more closely(and self-consciously)to the heart of sports organizations in the21st century.If an ethics audit of the Corporate Governance of a sports organization is to be effective it ought to proceed on a rational and relatively objective basis. The conceptual framework that drives the model for an audit presented here is an attempt to capture the often-competing levels of operation within sports organizations from individual to social and political levels.Equally,demonstrating integrity as an orga-nization will be evidenced in the attempt to reconcile each of these levels and to display the values set out in the framework in both policy and practice.Ethics and equity related concerns are not, and must not be seen to be,issues that are important only for certain departments or persons within any given sports organization.Neither they ought to be perceived as the product of some particular pressure group.Rather,it is the responsibility of all to be actively engaged in the promotion of good Corporate Governance.In order to develop into a more ethically sound organizational culture,all personnel within sports organizations must make a commitment to improvement in whatever particular forms that takes.In short,there must be leadership at the Executive level and ownership,at all levels,of the ethics agenda if it is to develop.Additionally,the commitment an organization shows to open up to an ethics audit will itself represent some evidence of the nature of Corporate Governance.This should not,however,be seen as a one-off commitment.It will be necessary to initiate a programme that continuously monitors and evaluates the ethics agenda.

Notes

1For a further analysis of the distinction between e thics as social science and E thics as moral philosophy, see McNamee(2000).

2Contextualising material presented about sport scot-land is in the public domain and available from URL: .

Acknowledgements

We are grateful to sport scotland for commissioning the research and for their support whilst carrying it out;and in particular to Jon Best,Rose Challies and Heather Lowden for facilitating the work.

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Scott Fleming

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2016年人体解剖学总结笔记-医学生们的免费总结

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第一章固体晶体结构 (3) 小结 (3) 重要术语解释 (3) 知识点 (3) 复习题 (3) 第二章量子力学初步 (4) 小结 (4) 重要术语解释 (4) 第三章固体量子理论初步 (4) 小结 (4) 重要术语解释 (4) 知识点 (5) 复习题 (5) 第四章平衡半导体 (6) 小结 (6) 重要术语解释 (6) 知识点 (6) 复习题 (7) 第五章载流子运输现象 (7) 小结 (7) 重要术语解释 (8) 知识点 (8) 复习题 (8) 第六章半导体中的非平衡过剩载流子 (8) 小结 (8) 重要术语解释 (9) 知识点 (9) 复习题 (10) 第七章pn结 (10) 小结 (10) 重要术语解释 (10) 知识点 (11) 复习题 (11) 第八章pn结二极管 (11) 小结 (11) 重要术语解释 (12) 知识点 (12) 复习题 (13) 第九章金属半导体和半导体异质结 (13) 小结 (13) 重要术语解释 (13) 知识点 (14) 复习题 (14) 第十章双极晶体管 (14)

小结 (14) 重要术语解释 (15) 知识点 (16) 复习题 (16) 第十一章金属-氧化物-半导体场效应晶体管基础 (16) 小结 (16) 重要术语解释 (17) 知识点 (18) 复习题 (18) 第十二章金属-氧化物-半导体场效应管:概念的深入 (18) 小结 (19) 重要术语解释 (19) 知识点 (19) 复习题 (20)

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人体解剖学考试重点笔记+

人体解剖学备课笔记

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正常人体解剖学学习心 得体会分享 Document number:WTWYT-WYWY-BTGTT-YTTYU-2018GT

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来阐明每一个局部有关 广义解剖学诸器官结构的层次排列、局部位置及毗邻关系。 细胞学 微视解剖学组织学 胚胎学 其他门类:断层解剖学、比较解剖学、运动解剖学、应用解剖学、生长解剖学、艺术解剖学等。 三、人体结构概述: (一)细胞+间质组织器官系统人体 (二)人体九大系统: 1、运动系统: 2、消化系统; 3、呼吸系统; 4、泌尿系统; 5、生殖系统; 6、脉管系统; 7、内分泌系统; 8、感觉器; 9、神经系统。 (三)分部: 1、头部:颅、面。 2、颈部:颈、项。 3、躯干部:胸部、腹部、盆部。 4、四肢左、右上肢:肩、臂、前臂、手; 左、右下肢:臀、大腿、小腿、足。 四、人体解剖学的基本术语 (一)解剖学姿势:人体直立,面向前方,两眼平视正前方,两上肢下垂于 躯干两侧,手掌向前,两足并立,足尖向前。 (二)方位术语: 1、上(颅侧):近头者下(尾侧):近足者 2、前(腹侧):近腹者后(背侧):近背者 3、内侧:近正中面者外侧:远正中面者。 4、内与外:某结构与体腔或空腔脏器的相互位置关系,近腔者为内,远腔者为外。 5、浅、深:体内某点与体表间的距离,近皮肤者为浅,远者为深 近侧:靠近肢体附着者 6、四肢远侧:远离肢体附着者 内侧和外侧上肢:尺、桡 下肢:胫、腓 (三)轴和面 1、轴: 1)垂直轴:上、下方向走行; 2)矢状轴:前、后方向走行; 3)冠(额)状轴:左、右方向走行。 2、面: 1)矢状面(纵切面):将人体分成左、右两半

半导体物理考研总结

1.布喇格定律(相长干涉):点阵周期性导致布喇格定律。 2.晶体性质的周期性:电子数密度n(r)是r的周期性函数,存在 3.2πp/a被称为晶体的倒易点阵中或傅立叶空间中的一个点,倒易点中垂线做直线可得布里渊区。 3.倒易点阵: 4.衍射条件:当散射波矢等于一个倒易点阵矢量G时,散射振幅达到最大 波矢为k的电子波的布喇格衍射条件是: 一维情况(布里渊区边界满足布拉格)简化为: 当电子波矢为±π/a时,描述电子的波函数不再是行波,而是驻波(反复布喇格反射的结果) 5.布里渊区:

6.布里渊区的体积应等于倒易点阵初基晶胞的体积。 7.简单立方点阵的倒易点阵,仍是一个简立方点阵,点阵常数为2π/a,第一布里渊区是个以原点为体心,边长为2π/a的立方体。 体心立方点阵的倒易点阵是个面心立方点阵,第一布里渊区是正菱形十二面体。面心立方点阵的倒易点阵是个体心立方点阵,第一布里渊区是截角八面体。 8.能隙(禁带)的起因:晶体中电子波的布喇格反射-周期性势场的作用。(边界处布拉格反射形成驻波,造成能量差) 9.第一布里渊区允许的波矢总数=晶体中的初基晶胞数N -每个初基晶胞恰好给每个能带贡献一个独立的k值;

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《人体解剖学》知识点全面大总结

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围的纤维环和中央部的髓核构成. 14.腹股沟管:腹股沟管是指腹股沟韧带内侧半上方有一斜贯腹肌和腹膜的裂隙,为男性的精索或女性子宫圆韧带所通过。 15.试述淮骨的一般形态. 答:每块椎骨均由椎体和椎弓两部分构成.椎体位于前部,呈短圆柱状,椎弓附在椎体后方的弓状骨板,它与椎体围成椎孔椎弓与椎体相连的部分较细,称为椎弓根其上方有椎上切迹.下方有椎下切迹,相连椎骨的椎上下切迹组成椎间孔.两侧椎弓根向后内侧扩展为宽阔的骨板,称为椎弓板.每个椎弓伸出7个突起.即向两侧伸出一对横突.向上伸出一对上关节突向下伸出一对下关节突向后伸出单一的棘突. 16.写出鼻旁窦的名称及开口部位. 答:额窦开口于中鼻道下领窦开口于中鼻道.蝶窦开口于蝶筛隐 窝筛窦的前、中筛、小房开口于中鼻道.后筛小房开口于上鼻道17.试述肩关节的构成、形态特点和运动? 答:肩关节由肩胛骨关节孟和肱骨头构成.其形态特点:(1)股骨头大,关节孟下而浅,周缘有孟唇加深,因此可作较大运动.(2) 关节囊薄而松弛,囊内有肚二头肌长头腱通过.囊的上、后和前部都有肌和肌健跨越,但前下部缺乏肌和肌健加强而较薄弱。肩关节为人体最灵活的关节.可作屈、伸;内收、外展;旋内、旋外及换转运动。 18.试述髋关节的构成、形态特点和运动?

半导体物理知识点

半导体物理知识点 1.前两章: 1、半导体、导体、绝缘体的能带的定性区别 2、常见三族元素:B(硼)、Al、Ga(镓)、In(铟)、TI(铊)。注意随着原子序数的增大, 还原性增大,得到的电子稳固,便能提供更多的空穴。所以同样条件时原子序数大的提供空穴更多一点、费米能级更低一点 常见五族元素:N、P、As(砷)、Sb(锑)、Bi(铋) 3、有效质量,m(ij)=hbar^2/(E对ki和kj的混合偏导) 4、硅的导带等能面,6个椭球,是k空间中[001]及其对称方向上的6个能量最低点, mt是沿垂直轴方向的质量,ml是沿轴方向的质量。 锗的导带等能面,8个椭球没事k空间中[111]及其对称方向上的8个能量最低点。 砷化镓是直接带隙半导体,但在[111]方向上有一个卫星能谷。此能谷可以造成负微分电阻效应。 2.第三章载流子统计规律: 1、普适公式 ni^2 = n*p ni^2 = (NcNv)^0.5*exp(-Eg/(k0T)) n = Nc*exp((Ef-Ec)/(k0T)) p = Nv*exp((Ev-Ef)/(k0T)) Nv Nc与 T^1.5成正比 2、掺杂时。注意施主上的电子浓度符合修正的费米分布,但是其它的都不是了,注意 Ef前的符号! nd = Nd/(1+1/gd*exp((Ed-Ef)/(k0T)) gd = 2 施主上的电子浓度 nd+ = Nd/(1+gd*exp((Ef-Ed)/(k0T)) 电离施主的浓度 na = Na/(1+1/ga*exp((Ef-Ea)/(k0T)) ga = 4 受主上的空穴浓度 na- = Na/(1+ga*exp((Ea-Ef)/(k0T)) 电离受主浓度 3、掺杂时,电离情况。 电中性条件: n + na- = p + nd+ N型的电中性条件: n + = p + nd+ (1)低温弱电离区:记住是忽略本征激发。由n = nd+推导,先得费米能级,再代 入得电子浓度。Ef从Ec和Ed中间处,随T增的阶段。 (2)中间电离区:(亦满足上面的条件,即n = nd+),当T高于某一值时,Ef递减 的阶段。当Ef = Ed时,1/3的施主电离。(注意考虑简并因子!) (3)强电离区:杂质全部电离,且远大于本征激发,n = Nd,再利用2.1推导 (4)过渡区:杂质全部电离,本征激发加剧,n = Nd + p和n*p=ni^2联立 4、非简并条件 电子浓度exp((Ef-Ec)/(k0T))<<1 空穴浓度exp((Ev-Ef)/(k0T))<<1 这意味着有效态密度Nc和Nv中只有少数态被占据,近似波尔兹曼分布。不满足这 个条件时,即Ef在Ec之上或Ev之下则是简并情况。弱简并是指还在Eg之内,但 距边界小于2K0T。

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