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商务信件写作格式及方法Business Letter Writing

Business Letter Writing

Business Letter—layout

I. Basic Layout: Note the position of

1. Letterhead

2. The dateline

3. The opening (inside address)

4. The salutation

5. The body

6. The Closing

7. The signature and name

8. P.S. (Postscript)

There are two styles of composing letters. One is indented style, and the other is block style. Nowadays, block style is more popular especially in business world.

For indented style, you should indented 4 letters at the beginning of each paragraph, and you need not leave space between paragraphs. While for the block style, you need to leave space between paragraphs, but you need not indented 4 letters at the beginning. Just write along side.

1.. Letterhead

The letterhead is also called return address, which is the full address of the writer. It is typed in the upper right- hand corner of the first page. In business world, letterhead is normally printed on the top of the letter paper in the middle. Thus you need not to write it again. Just write the date. For personal letter, you also need not to write the letterhead.

Notes for letterhead:

1)You should be aware of the order you write letterhead is just reversed from that in

Chinese ,i.e., from the smallest unit to the biggest unit. For example, the number of the room, number of the building, number of the street, city, province and then the country.

2. Dates

Be careful!

In China the 14th April 2003 is written 2003/04/14

In England the 14th April 2003 is written 14/4/2003 or 14/04/2003

In America the 14th April 2003 is written 4/14/2003 or 04/14/2003

It is probably safest to write 14th April, 2003 or April 14, 2003 !!!

3. The opening

The opening is also called the inside address, which is the address exactly the same as that on envelope. The opening goes above the salutation on the left, which is

always omitted in personal letters. The order of the inside address is the same as the order of letterhead. While in business world, if you know the receivers’ name and position, you should write them before the company name and address.

4. The salutation

The salutation is the greeting, which goes one or two spaces below the opening at the left-hand margin. Usually it is best to say “Dear…” if you know the name of the receiver, or just “Dear Sir/Madam” if you do not know the receiver’s name. Then you should use a comma (,) or nothing. We Chinese normally use a colon (:)

After the salutation, while, in English letter, colon should not be used. It is not correct.

In salutation, you still should pay much attention to the title, Mr. for male, Mrs., Miss, Ms. For female. They should be followed by surname, family name. For example, Mr. Brown, Mrs. Brown (husband’s surname), Ms. Smith, Miss White etc. Note: In China, people always address the title of one’s position, such as manager, director, and teacher etc. In English, however, these are not the addressing. It is not correctly used that you write “Dear Teacher Zhang”, “ Dear Manager Yang”, and so on and so forth.

5.The body

It is the most important part of the letter—the content of the letter. It is one or two spaces bellow the salutation. The length of the line should be adjusted to the length of the paper. Leave margins on either side. The paragraph should be blocked or indented, according to the style chosen. Usually it is single—spaced for a business letter. It usually consists of at least two paragraphs—even if the second paragraph is nothing more than “ Thanks and best wishes to you,” or something. It contains introduction, purpose and conclusion in the body of the letters.

6.The closing

It is the way of saying goodbye. In business writing, it is always the complimentary closing. There are various of words to choose in English closing. It should match the tone established by the salutation and carried through the body of the letter. It is usually two spaces bellow the body of the letter, together with the signature group.

How a letter is closed depends on how it is opened. The closing should match the opening. If you use a comma (,) after the salutation, you should use a comma after the closing. If you use nothing after the salutation, you also should use nothing after the closing.

The signature is the last part of a letter. Skip a line after the closing and sign your name in line with the first word of the closing. In business letters, you should sign your full name. Your name should be typed also in another line. In order to make the people know how to address you when reply, lady writers should list Mrs. Ms., Or Miss in parenthesis after your name. However, in personal letters, you can sign your full name, first name or nick name according to the relationship with the receivers. 8. P. S. (postscript)

This should be located at the bottom of the paper. If you are not on purse forget to mention something in your letter, you can write P. S. and then just add what you forget.

There are some phrases for polite expression:

I would like to…

would you like…,

W ould you please…

I will be grateful if…,

I am afraid that…,

Thank you for…

It was kind of you to have…

I wonder if it is possible that…

You were most thoughtful to…

Please accept my apology for the delay in sending…

Certainly, you have every right to expect better service, and I…

1. Invitation

I would very much like to invite you for….

Would you please attend the annual conference held….

We will hold a party this weekend. We would like to invite you to be out guest.

On behalf of …, I am extending to you our formal invitation to visit…

I have great pleasure, on behalf of…to invite you to attend the…on…sponsored by…held in(place) on (date)/from…to…

Accept the invitation:

I accept with my pleasure your kind invitation….

I would love to attend your party.

I would like to visit you….

I would be very pleased to….

Refuse the invitation

I would very much love to take pa rt in your party, but ….

I am sorry that I will have another meeting on that day, ….

It is so pleased to get your invitation, while I will be on business trip during that period.

Sample letters

Read the samples in the following parts and write your own letter of the same type.

1.Letter of invitation

students club. Write an invitation letter to your English Teacher.

Then exchange with your partner to check. After that write a reply to

accept or refuse.

2. Complaint

I must complain about (that)…

I am not satisfied with…

I feel something should be done about…

the machine does not work when you got back home. Write a letter

to complain.

3. Apology

I am terribly sorry, but…

I am afraid I…

I must apologize for…

Dear Customer,

I am writing to you to explain the reasons for the poor service we have given over the past few months. I apologize for the incomplete delivery and no replies to the inquiries. I am extremely sorry for all the inconvenience caused by our poor services.

The main reasons lie in our working procedures have not kept pace with the expansion of our company. First of all, we do not have enough staffs to deal with the deliveries and inquiries; secondly, our warehouse is not large enough to store our goods; thirdly, our computer systems are also not so modern as to satisfy the need of

company’s expansion.

I promise that orders will surely be delivered promptly and correctly. See to it that we have already taken some actions. Now we have already invited more staffs; and we have already rent a warehouse acquired; moreover, we have already invested enough money to improve the computer systems to cope with the pace of the expansion. Accordingly, the poor services as before will not appear anymore.

Yours faithfully,

Henry

Henry, the manager

Exercises1.4.1-3 : Write a reply to show the apology about the walkman mentioned

above, and give your solution of the problem.

4. Information

Asking for information

Could you please tell me that…

Could you possibly…

Would it be possible to…

I would be grateful if you would. ….

Would you mind doing…

I wonder if you could…

I am writing to you in the hope of…/ to inquire about…

Offering information

It is my pleasure to ….

I would like to tell you…

We would like to inform you that….

Thank you for your inquiry about…

5. Suggestion

I’d like to suggest that…

May I suggest that…

Perhaps we could…

Could you please…

Sample letter

Dear Sir/Madam

I am organizing a group of students to pay a visit to the historical exhibition in your town. This visit wil l be part of our school’s activities to encourage the students to take part in social surveys. Therefore, I would be grateful if you would supply me with the following information:

First of all, what are the opening and closing dates between which the exhibition will be held, and what are the daily opening hour? Secondly, what is the size of the

exhibition, what is its theme and what objects are on display? Thirdly, are there any other activities being held in connection with the exhibition?

I should let you know that I hope to bring over 100 students to the exhibition. So I would like to inquire if there is any discount available on entrance tickets for students. If so, how much is the discount and what is the minimum number of students necessary to qualify for it?

I look forward to your reply.

Yours sincerely,

George Moore

Dear Dr. Evans,

Thank you for your letter. I was very pleased to hear you will be visiting Beijing and hope the following information will help you to enjoy your stay.

First of all, Beijing is cosmopolitan city with a long history, which is the center of politics, culture and commerce. There are many international quality hotels and restaurants as well as shopping centers, markets and entertainment places.

However, I think you would like to see some places that are unique to my country. I know you are interested in culture and history, so firstly I suggest you visit the Great Wall, it shows the talent of Chinese people. Secondly, the Palace Museum, for it will show you the lives of the royal family of China. And it has a large collection of art and other cultural items. Other interesting places are the Summer Palace, Heaven Temple and millennium monument etc. They will all show you the traditional Chinese cultures.

I hope these suggestions will be helpful. As you only have a short time in Beijing, you probably will not be able to do much more sightseeing. But if I can help in any other way, please let me know.

Yours sincerely,

Amy

Exercises1.4.1-4: Write to a foreign university to inquire the courses they offer, and show your intention of study there. Then write a reply on be half of

the university to offer the information required.

6. Congratulations

I would like to deliver my congratulations to you.

I was pleased to hear that you were promoted to be the General manager of your company.

I was so happy to know that….

Congratulations on your…

Sample letter

congratulations.

7. Thanks

Thank you for your…

I appreciate your help…

Thank you very much for…

I a m grateful for ….

Sample letter

Dear Susan,

Thank you very much for letting me live at your house while I was in Beijing.

I had a great time at the football game.

I really enjoyed myself. I hope that you can pay me a visit when you come to Guangzhou soon.

Yours,

James

Exercises1.4.1-5: One of your friend bought a book you need for you from abroad, write a letter to thank him.

8. Application and replies

For a job

I am a senior in Beijing University and will be graduated in July…

I am interested in the job you offered…

I learned from the newspaper advertisement that there is a vacancy for …

I would like to apply …. in your company.

I should like to apply for the post of which you advertised in yesterday’s China Daily…

I am an experienc ed….

Thank you for your time and consideration.

I look forward to hearing from you and I do hope I shall have the opportunity of an interview.

I can come for an interview at any time convenient to you.

Reply:

I received your… and I am pleased to inform you…

We would like to offer you the position of…

We were very much interested in your letter applying for … Can you come in for an interview on…

While we are very much interested in your qualifications, we are afraid that you do not quite meet our current needs.

We shall keep your offer on file/in mind when there is a vacancy /should there be any openings.

For entry to a college

I am writing to ask whether you could send me some information about your college and for the application forms.

I am writing to you in the hope that I may obtain an opportunity to do graduate study in your university.

I wish to study for an MBA degree in your school.

Thank you for your enquiry about…We should be very pleased to welcome you here …

Sample letter

Dear Sir/Madam;

I learned from the newspaper advertisement that there is a vacancy for an accountant in your company. I wish to be considered as an applicant for the position, and beg to state my qualifications as follows:

I am 28. I graduated from Beijing University, and my major was finance. I had been working part time in some companies when I was in the university. I am an experienced accountant who has been working as an accountant at IBM company for more than 3 years. My boss there is an America, accordingly, I must communicate with him in English. Therefore, I have very good proficiency and knowledge of English, and I passed CET band 6 when I was in the University.

Please check my references. They will tell you I am conscientious and that I have an

agreeable personality and good appearance and that I get along exceedingly well with people. I know that Your company is a large company with good reputation. If I am successful in my application, I shall discharge my duties to the best of my ability.

As for the salary, I would like to get $2000 per month in your company.

I am looking forward to your earliest reply.

Yours faithfully,

Chen Xin

Exercises1.4.1-7: Star Company needs a secretary, female, up to 25 with good

English and computer knowledge. Write a letter to apply the

position.

More samples:

338E. 44th St. Apt.11A

New York, NY10017

U.S.A.

May 16, 2008 Professor Wang Yiming

Department of English

Beijing foreign Studies University

Beijing, 100089

People’s Republic of China

Dear Professor Wang,

I am interested in teaching English in China. I am qualified to teaching reading, writing and literature. An acquaintance of mine, Mr. Liu Yongli of your University suggested that I should write to you.

Presently, I work as a teaching assistant in X college in Los Angeles, California, U.S.A. My background is strong in the liberal arts, especially in the English language.

I have a ph. D. degree in linguistics from University of Michigan.

Enclosed you will find a copy of resume. Basically, I am interested in position as a foreign language expert or as a teacher.

If you have any position available, please allow me to interview with you.

Thank you for your time and consideration.

Respectfully yours,

(Signature)

Christine Stein

Reply:

June14, 2008 Dear Ms. Stein,

Thank you for your letter of May 16. I must apologize for taking so long in answering, a situation caused by a number of recent conferences.

We appreciate your desire to offer your service to our University. From the information you supplied about yourself, there would be no question about your qualifications. However, we have only a small quota for foreign teachers, and all our positions for this year and the coming academic year have already been filled.

We shall keep your offer on file and inform you, should there be any openings. In the meantime, you might try other colleges here in Beijing or other cities.

Thank you once again for your offer. Best wishes for success.

Sincerely yours,

Wang Yiming

9. Introductions

The Physics Department

Sichuan Teacher’s College

Chengdu, Sichuan

Oct.13,2007 To Whom It May Concern,

The bearer of the letter, Mr. Wang hai, a secretary of our department, is entrusted with the task of making necessary arrangements for our students and teachers to go to your attached middle school to conduct teaching practice. Please favor him with an interview.

yours faithfully,

Liming

Office Head of the Department 10. Asking for leave

Dear sir,

Because of an attack of a bad cold with a fever, I shall not be able to attend classes today. I have to ask for leave of absence.

Enclosed is a medical certificate issued by the school clinic.

Your kind permission will be greatly appreciated.

Yours respectfully,

Ivan Fox

The Writing of Notes, Fax, and Memorandum

Writing of Notes

Notes are short letter of various kinds. It is composed with simple and colloquial language. It can be just one sentence or more. Some elements in letter writing can be omitted in notes, such as letterhead, the salutation, the opening, the closing, and the signature. Well, the date must be clearly displayed there. The notes and the message must be simple and clear. For example:

Writing of Fax

Fax is a convenient way of communication between companies. The writing of it is just like the writing of the notes: simple, concise, and polite. You should write to whom the fax is sent, and from whom the fax is sent. You should list the number of pages on the first page. The fax may contain many parts, like covering letter, the documents, the material you want to fax etc. For example:

Writing of Memorandum

Memorandum (memo) is kind of popular way to communicate in companies. It is simple, fast, economical and effective. Because it is the way of internal communication, so it does not need to give the address in it. Look at the following format of the memo:

For example:

Exercises : Write a memo according to the requirement

You are the secretary to the managing director of your company. Yesterday you attended a meeting at which the company decided that all night staff of the company must wear company-issued uniforms. There will be a pay-cut for those who fail to do so. Now write a memo 50-60 words t o tell all night staff that the company’s decision. Also tell them to pick up their uniforms at the service desk by Friday or inform the service desk (extension 32) as soon as possible if they cannot.

商务邮件范文

写作中文商务信函并不要求您使用华丽优美的词句。所有您需要做的就是，用简单朴实的语言，准确的表达自己的意思，让对方可以非常清楚的了解您想说什么。围绕这一点，精品学习网总结了几方面的内容，希望对您写中文商务信函有借鉴作用。中文商业商务信函的写作格式如同一般信函，商业信文一般由开头、正文、结尾、署名、日期等5个部分组成。 (1)开头开头写收信人或收信单位的称呼。称呼单独占行、顶格书写，称呼后用冒号。 (2)正文信文的正文是书信的主要部分，叙述商业业务往来联系的实质问题，通常包括： ①向收信人问候； ②写信的事由，例如何时收到对方的来信，表示谢意，对于来信中提到的问题答复等等； ③该信要进行的业务联系，如询问有关事宜，回答对方提出的问题，阐明自己的想法或看法，向对方提出要求等。如果既要向对方询问，又要回答对方的询问，则先答后问，以示尊重； ④提出进一步联系的希望、方式和要求。 (3)结尾结尾往往用简单的一两句话，写明希望对方答复的要求。如“特此函达，即希函复。”同时写表示祝愿或致敬的话，如“此致敬礼”、“敬祝健康”等。祝语一般分为两行书写，“此致”、“敬祝”可紧随正文，也可和正文空开。“敬礼”、“健康”则转行顶格书写。 (4)署名署名即写信人签名，通常写在结尾后另起一行(或空一、二行)的偏右下方位置。以单位名义发出的商业信函，署名时可写单位名称或单位内具体部门名称，也可同时署写信人的姓名。重要的商业信函，为郑重起见，也可加盖公章。 (5)日期写信日期—般写在署名的下一行或同一行偏右下方位置。商业信函的日期很重要，不要遗漏。通知：

商务信函格式0001

作者：ZHANGJIAN 仅供个人学习，勿做商业用途您的商务信函写作能力直接影响到买家对您公司的评估。您给他的每一份信函、邮件或者传真，都代表着您公司的形象，显示您公司的水平和实力，同时，相信您也一定是用这种方式来评估和了解您的买家。所以，商务信函写作决定了您能否以专业的方式跟买家进行有效的沟通，在您的业务往来中占据着举足轻重的地位。商务信函写作前言作为一家外贸出口企业，您必须经常跟您的国外客商打交道。因而，各种商务信函的写作成了您工作中的一个重要部分。您是否有这样的感受，花费了大量的时间和精力，对自己所写的信件是否专业、是否符合通常的规范却没有十足的把握。在本手册里，我们将为您介绍商务信函写作的基本知识和技巧，相信对您的工作具有很高的参考价值。文档收集自网络，仅用于个人学习商务信函的重要性也许你会问“商务信函真的这么重要吗”？是的，答案是肯定的。让我们一起来看看以下的调查结果。当买家和供应商从互相并不了解的基础上开始进行业务联系时，买家通常是怎样来评估跟他联系的供应商的呢？文档收集自网络，仅用于个人学习［参考全美最畅销的贸易书籍“ Building an

Import- Export Business ” 以］下5 个方面是买家最关心的：供应商如何回复买家的邮件？文档收集自网络，仅用于个人学习供应商网上的简介和/ 或目录是否做得专业？当买家询问信息时，供应商是否完整答复所有问题？供应商的信头是否写明了公司地址和传真号码？供应商如何答复买家提出的要求？供应商多久做出答复？供应商是否愿意对产品进行修改？买家询问多个问题时，供应商是否答复所有的问题？文档收集自网络，仅用于个人学习供应商的信用如何？供应商的银行信用记录如何？供应商银行帐户开立的年数？大致的通常收支情况？银行给供应商的贷款额度？银行对供应商的帐户情况是否满意？文档收集自网络，仅用于个人学习供应商贸易往来的信用如何？合作者与该供应商的合作年数？供应商可承受多大的定单？交货是否及时？是否能准确地完成定单？文档收集自网络，仅用于个人学习供应商是否使用了规范质量经管认证体系？比如ISO 9000 、ISO 14,000（环境）、Hazard Analysis at Critical Points （适用于出口美国的海产品）文档收集自网络，仅用于个人学习

商务英语邮件写作范文.doc

商务英语邮件写作范文商务英语是以适应职场生活的语言要求为目的，内容涉及到商务活动的方方面面。接下来为大家整理了商务英语邮件写作范文，希望对你有帮助哦! 商务英语邮件写作范文：商品缺货通知范文一： Dear subscribers, Because of expanding sales, we feel very sorry for having to inform you that Alice in Wonderland has all been sold out. However, we are replenishing our stock. Please contact us to confirm whether you d like it to be delivered by mail or express if you still want to place an order with us. I m always looking forward to your reply at your earliest convenience. Yours, Taobao 尊敬的订购客户：因为销售量剧增，我们很抱歉地通知您，您订购的《爱丽丝漫游奇境记》已经脱销了。不过我们正在抓紧进货。如果您还想要订购，那么请告知我们发货方式，是平邮还是快递? 期待您尽快回复。淘宝网谨上范文二：

Dear , I feel sorry to hear that Alice in Wonderland has all been sold out, since it has always been one of my favorite works. I still want to place an order with you. Would you mind informing me the moment your new stock has come? Thank you in advance! I m looking forward to your earliest reply. Yours, Leo 亲爱的：我很遗憾地听说《爱丽丝漫游奇境记》已经售完，这本书一直是我最喜欢的作品之一。我依然愿意从你处订购。请您在有了新的存货时通知我，好吗?提前表示感谢。期待您的早日回复。利奥范文三：谨上 Dear , I am so sorry to be told that my favorite Alice in Wonderland has been sold out. But I can wait for your replenished stock. Please mail one once new books arrive. Thank you in advance! Yours, Leo 亲爱的：听说我最喜欢《爱丽丝漫游奇境记》已经卖完，我很遗憾。但是，我想我能够等到你们重新补充库存。新书到货请为我寄送

中文商务信函的写作格式

?中文商务信函得写作格式 ?［加入收藏] ?中文商业商务信函得写作格式?如同一般信函,商业信文一般由开头、正文、结尾、署名、日期等5个部分组成。 (1)开头?开头写收信人或收信单位得称呼。称呼单独占行、顶格书写,称呼后用冒号、 (2)正文?信文得正文就是书信得主要部分,叙述商业业务往来联系得实质问题,通常包括: ?①向收信人问候; ②写信得事由,例如何时收到对方得来信,表示谢意,对于来信中提到得问题答复等等; ③该信要进行得业务联系,如询问有关事宜,回答对方提出得问题,阐明自己得想法或瞧法, 向对方提出要求等。如果既要向对方询问,又要回答对方得询问,则先答后问,以示尊重; ④提出进一步联系得希望、方式与要求。 (3)结尾?结尾往往用简单得一两句话,写明希望对方答复得要求。如“特此函达,即希函复。"同时写表示祝愿或致敬得话,如“此致敬礼”、“敬祝健康”等。祝语一般分为两行书写,“此致”、“敬祝”可紧随正文,也可与正文空开、“敬礼”、“健康”则转行顶格书写。 (4)署名?署名即写信人签名,通常写在结尾后另起一行(或空一、二行)得偏右下方位置。以单位名义发出得商业信函,署名时可写单位名称或单位内具体部门名称,也可同时署写信人得姓名。重要得商业信函,为郑重起见,也可加盖公章。 (5)日期?写信日期—般写在署名得下一行或同一行偏右下方位置。商业信函得日期很重要,不要遗漏。

中文书信礼仪得格式及举例提称语,用在对方称呼后面,表示尊敬—-?父母:膝下、膝前、尊前、道鉴?长辈:几前、尊前、尊鉴、赐鉴、道鉴师长:函文、坛席、讲座、尊鉴、道席、撰席平辈:足下、阁下、台鉴、大鉴、惠鉴?同学:砚右、文几、台鉴?晚辈:如晤、如面、如握、青览?女性:慧鉴、妆鉴、芳鉴、淑览祝愿语-— 父母:恭请福安,叩请金安?长辈:恭请崇安,敬请福祉,敬颂颐安师长:敬请教安,敬请教祺,敬颂海安?平辈:顺祝署名——?对长辈:叩禀敬叩拜上?对平辈:谨启鞠启手书?对晚辈:字示白谕 ?开头语惠书敬悉,情意拳拳、接获手书,快慰莫名。昨得手书,反复读之。?谕书敬读,不胜欣慰。拳拳盛意,感莫能言。顷接手示,甚欣甚慰、?久不通函,至以为念、前上一函,谅已入鉴。喜接来函,欣慰无量、顷奉惠函,谨悉一切。顷接手示,如见故人。得书甚慰,千里面目。得书之喜,旷若复面。数奉手书,热挚之情,溢于言表。顷奉手教,敬悉康与,至为欣慰、久未闻消息,唯愿一切康适。手书已接多日,今兹略闲,率写数语、? 钦佩语?奉读大示,向往尤深、喜接教诲,真解矇矣、大示拜读,心折殊深、?谨蒙悔语,用祛尘惑。大作拜读,敬佩之至。顷读惠书,如闻金石良言、 ?思念久钦鸿才,时怀渴想。德宏才羡,屡屡怀慕、蒙惠书并赐大著,拜服之至、? 语分手多日,别来无恙? 岁月不居,时节如流。别后月余,殊深驰系。一别累月,思何可支？海天在望,不尽依依、别后萦思,愁肠日转。?离别情怀,今犹耿耿。别来良久,甚以为怀。近况如何,念念、?前上一函,谅达雅鉴,迄今未见复音,念与时积。???问候语春寒料峭,善自珍重。阳春三月,燕语雕梁,想必心旷神怡!?当此春风送暖之际,料想身心均健。春日融融,可曾乘兴驾逰？?春光明媚,想必合家安康。时欲入夏,愿自珍重。?赤日炎炎,万请珍重、渐入严寒,伏福躬无恙。?入秋顿凉,幸自摄卫。汗暑无常,伏维珍重自爱。 ?自术语敝寓均安,可释远念。阖寓无恙,请释悬念。贱体初安,承问极感、

商务信函格式

Practical English Writings 实用应用文写作 Jessie Peng 6) 体谅原则一封有效的书信能给收信人以深刻印象和影响，要想达到此目的，就应当设身处地为收件人着想，考虑他的要求、希望和利益等。周密的思考有助于你更理解你的收件人，因此，你的要求将会更加实际和可以理解。写作时要注意以下问题： (1)采取收信人的态度，即“You”attitude,避免采取写信人的态度，即“We” attitude。比较下列句子： “We attitude” We allow a 5% discount for cash payments. “You attitude” You earn a 5% discount when you pay cash. “We attitude” We are pleased to announce that… “You attitude” You will be pleased to know that… 下面两封信是这两种态度的典范。第一封信是以“We” attitude 的方式写的，而第二封信是以“You” attitude 的方式写的。

试对它们进行比较，看看它们给你的印象有什么不同。 (a)May I express my thanks for the account you recently opened with our store. We are pleased to furnish a wide variety of products for the home or individual. We trust you will take full advantage of our store services, for we have the largest stock in the city. Also we make deliveries of our customers’purchases free of charge within thirty miles of our store. We welcome you to Johnson’s. If we can be of additional service in any manner, please call on us. Translation: 让我对你最近在我公司开户一事表示感谢。我们乐意提供家庭和个人使用的各种产品。我们相信你会充分利用我们的服务的，因为我公司所备货物时本地最充足的。同时，我们的顾客所购货物，在距离公司30英里范围内，可以免费送货。我们欢迎你光临本公司。如果我们能在其他方面为你服务，请打电话给我们。 Thank you for the account you recently opened at Johnson’s. Serving you with your needs for clothing and home furnishings is a pleasure. You will find 34 departments at Johnson’s stocked with a variety of quality items. And courteous sales clerks are here to assist

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④提出进一步联系的希望、方式和要求。 (3)结尾结尾往往用简单的一两句话，写明希望对方答复的要求。如“特此函达，即希函复。”同时写表示祝愿或致敬的话，如“此致敬礼”、“敬祝健康”等。祝语一般分为两行书写，“此致 ”、“敬祝”可紧随正文，也可和正文空开。“敬礼”、“健康”则转行顶格书写。 (4)署名署名即写信人签名，通常写在结尾后另起一行(或空一、二行)的偏右下方位置。以单位名义发出的商业信函，署名时可写单位名称或单位内具体部门名称，也可同时署写信人的姓名。重要的商业信函，为郑重起见，也可加盖公章。 (5)日期写信日期—般写在署名的下一行或同一行偏右下方位置。商业信函的日期很重要，不要遗漏。通知：本厂已迁移到上述地址, 特此通知。 I inform you that I have now removed my factory to the above address. 我方已在本市开设贸易与总代理店, 特此通知。同时,

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商务英语电子邮件写作格式及范文 BEC商务英语电子邮件写作格式 To：即这个e-mail发给谁，通常是接受者的电子邮件信箱。 From：即这个e-mail是谁发的，通常是发送者的电子邮件信箱。 CC: carbon copy 的缩写，愿意是用复写纸预写副本，在e-mail 中为抄送之意，即可同事把此邮件发给其他的人，有时也可写成copy to：。 Subject：即主题，也就是这封e-mail的主要内容是什么。 BEC商务英语电子邮件写作格式例子例1 To:Mikezhang@abc. From:Lilylin@abc. CC: Suject:Pricing policy meeting Hi Mike! Well meet at 2pm tomorrow afternoon to discuss the pricing policy for our new product. Could you e and join us please let me know ASAP. 例2 To:Jamegreen@abc. From:Maryzhang@abc.

CC: Suject:Arranagement for a new employee A new employee will join our pany recently.please prepare a desk and a chair for him. Thanks! 例3 To:Green@microhard. From:Phillips@microhard. CC: Suject:Hotel Reservation Hi Green! Please make suitbale hotel reservation for Mr. and Mrs.Smith from evening of July 18 through morning of July 23. reservation [rezve()n] n. 预约，预订;保留例4 To：Davidgreen@abc. From：Johnilu@sohu. CC： Subject:Letter for Application Dear Mr. Green I have seen your advertisement in the China Daily today and I would lik to apply for the post of sales manager.

中文商务信函的写作格式

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中文书信礼仪的格式及举例提称语，用在对方称呼后面，表示尊敬—— 父母：膝下、膝前、尊前、道鉴长辈：几前、尊前、尊鉴、赐鉴、道鉴师长：函文、坛席、讲座、尊鉴、道席、撰席平辈：足下、阁下、台鉴、大鉴、惠鉴同学：砚右、文几、台鉴晚辈：如晤、如面、如握、青览女性：慧鉴、妆鉴、芳鉴、淑览祝愿语—— 父母：恭请福安，叩请金安长辈：恭请崇安，敬请福祉，敬颂颐安师长：敬请教安，敬请教祺，敬颂海安平辈：顺祝署名—— 对长辈：叩禀敬叩拜上对平辈：谨启鞠启手书对晚辈：字示白谕开头语惠书敬悉，情意拳拳。接获手书，快慰莫名。昨得手书，反复读之。谕书敬读，不胜欣慰。拳拳盛意，感莫能言。顷接手示，甚欣甚慰。久不通函，至以为念。前上一函，谅已入鉴。喜接来函，欣慰无量。顷奉惠函，谨悉一切。顷接手示，如见故人。得书甚慰，千里面目。得书之喜，旷若复面。数奉手书，热挚之情，溢于言表。顷奉手教，敬悉康和，至为欣慰。久未闻消息，唯愿一切康适。手书已接多日，今兹略闲，率写数语。钦佩语奉读大示，向往尤深。喜接教诲，真解矇矣。大示拜读，心折殊深。谨蒙悔语，用祛尘惑。大作拜读，敬佩之至。顷读惠书，如闻金石良言。久钦鸿才，时怀渴想。德宏才羡，屡屡怀慕。蒙惠书并赐大著，拜服之至。

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