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办公室必备日常英语口语情境对话大全 via安格英语

办公室必备日常英语口语情境对话大全 via安格英语

办公室必备日常英语口语情境对话大全 via安格英语

在线英语学习次卡,申领中…..

http://www.wendangku.net/doc/aabe32f0dd3383c4ba4cd23e.html/b2c/entry

办公室必备日常英语口语情境对话大全安格英语导读:安格英语小编发现有许多上班族在网上寻找日常办公室用于100句、工作英语300句之类的材料,可以看到现在英语在工作环境中的运用已经非常普遍了。但是你刻板地背下来几百句英语口语,你会灵活运用了吗?

安格英语老师认为能够灵活地使用口语应对各种复杂情景都能够hold住全场才算是英语高手!今天,安格英语老师将教给大家办公室必备日常英语口语,这些口语将以情景对话的方式出现,让大家更加了解如何运用这些英语口语,让你在遇到不论是工作描述、产品分析还是商务会议时灵活的展示你的英语口语!

Lesson1:招聘新员工

HM: Well, let me give you the bad news first of all.

MM: Don’t tell me - we can’t take on as many people as we wanted. HM: I’m afraid not. We can only hire three full-time marketing assistants.

MM: There isn’t too bad, I suppose, although four or five would have

办公室必备日常英语口语情境对话大全 via安格英语

been ideal.

HM: if we find w e can’t manage, then we’ll have a strong case for hiring another one.

MM: Anyway, let’s talk about the job recruitments.

HM: I think the minimum requirements should be a marketing-related degree or two year’s work experience in a marketing role.

MM: defini tely. We’ve haven’t got time to offer much in the way of training.

HM: But you’re happy to consider new graduates?

MM: I think so, as long as they’ve at least had some sort of proper work experience.

HM: I’m pleased about that; I always think new graduates are worth considering.

MM: Yes, they’re often more driven and more hardworking in my experience.

HM: And let’s face it- you don’t have to pay a new graduate as much money as someone with a few year’s experience.

MM: well that’ true, I suppose. So where do think we should advertise? HM: Marketing Week would be the most obvious place to start – most marketers read that these days.

MM: And what about people who are just leaving university?

HM: Well we need to call a few university careers centers and find out

办公室必备日常英语口语情境对话大全 via安格英语

what their procedures are.

MM: And what salary are you going to start them on?

HM: 6,000 RMB per month –I think that’s reasonable.

MM: And we mustn’t forget to include information about other benefits.

Lesson2:工作计划和工作描述

HS: We need a clear idea of what we want everyone to concentrate on. SM: we I’ve been working on these information packs for all the new recruits.

HS: let’s have a look. I see, so you’ve written out everyone’s job description in full.

SM: we there can’t be any confusion that way.

HS: you might want to add in some information about salary and commission, just to make it all absolutely clear.

SM: that’s not a bad idea have you decided what you’re going to offer them yet?

HS: yes, it’s 4,000 RMB per month basic salary plus an extra 5,000 RMB if they meet their sales targets.

SM: I suppose the next thing we need to do is to give everybody specific geographic areas to focus on.

HS: well half of the team will be working closely with me and concentrating on the Chinese market.

办公室必备日常英语口语情境对话大全 via安格英语

SM: And the rest will be covering overseas business with me.

HS: Yes – how you want to allocate individual countries is up to you. SM: OK, we also need to get everyone to submit their own action plan to us by the end of the first week.

HS: the end of the first week might be a bit of a tall order – maybe give them a few extra days.

SM: Fair enough. But I think each person needs to draw up a list of , say, the top 50 target customers within their geographic area.

HS: Right, I’ve already got a pretty comprehensive contact list that I’ll be distributing to everybody.

SM: they’ll still have to do quite a lot of research to get a list of 50 together, though.

HS: yes ,but it shouldn’t be anything they can’t handle.

SM: After that it will just be a case of getting on the phones and introducing HaiSports to the potential customers.

HS: Well I’m going to do a session with everybody about how to present the company properly.

SM: well let me know when you’re going to do it so that I can put it in my diary.

Lesson3:设备采购

HB: we need to be receiving deliveries by mid-April realistically.

S: if you place an order with us this week, then we can get started.

办公室必备日常英语口语情境对话大全 via安格英语

HB: Well our plan is for you to sully all our tennis, badminton and squash racquets.

S: Can you give me an idea of the sorts of volumes yo u’re going to want?

HB: We want to buy 1,000 of each initially and then place a follow-up order later in the year.

S: Those quantities shouldn’t cause any real problems as far as I can see.

HB: Also, we need to receive unbranded goods, since we’ll be putti ng our own branding on everything.

S: That’s fine, why don’t you run you through our payment procedure quickly?

HB: Go ahead. That was next on my list anyway.

S: well we expect to receive full balance of payment within 30 days of the goods arriving at your warehouse.

HB: You had better send all the pricing information through to us as well. S: Yes, I will fax you everything through later today.

HB: OK. Then we will be able to send you our order within the next few days.

S: You also mentioned delivery times earlier.

HB: Yes-how long will it take when you have our order?

S: For an order of that size, you’re looking at a lead time of three to four

办公室必备日常英语口语情境对话大全 via安格英语

weeks.

HB: Up to four weeks? That seems to be rather a long time.

S: Yes, but then you can place regular follow-up order and have a steady stream of deliveries coming in

HB: That makes pretty good sense, but it’s a bit early to be worrying about follow-up orders really.

S: Sure, although you might find that some models sell faster than you expect.

Lesson4:健康和安全

HR: As a reasonably large company, we are required to produce a written health and safety policy.

CP: Have you got a draft for me to look at?

HR: No, we are stilling doing the risk assessment of the main office building.

CP; Well this is a brand new office facility-it must be one of the safest place to work in the whole Shanghai.

HR; Yes, but you’d be surprised to at all the ways that people can find to hurt themselves!

CP: I know. So what about insurance? Where are we with that?

HR: Well our foreign employees will be covered by their own insurance. CP: And what about the Chinese employees?

HR: We are going to have to take out company-wide cover for them-we

办公室必备日常英语口语情境对话大全 via安格英语

are waiting for some quotes now.

CP: Won’t the insurance companies want to come and inspect the premises?

HR: Yes, they will want to come round before finalizing any fort of cover. CP: We will just have to make sure that everything is completely satisfactory.

HR: The building manager has been making all the preparations. There shouldn’t be a problem.

CP: OK. I’d better give him a call after this and make sure he has everything under control.

HR: The other thing I want to discuss is the fires-aid programme we are planning to launch.

CP: Sounds like good idea-what do you have in mind?

HR: The plane is to have at least one qualified first-aider on every floor in the office building.

CP: So are we going to have to offer training if we don’t have enough qualified people?

HR: Yes, but it doesn’t cost very much to get people trained.

CP: Great. Hopefully we’ll get plen ty of volunteers then.

Lesson5:团队合作

HM: how do you think that the new team members are setting in? MM: very well on the whole, I think the team is starting to get quite

办公室必备日常英语口语情境对话大全 via安格英语

nicely.

HM: so how have you been organizing things?

MM: well I’ve been stressing that e verybody – even the new assistants- can have a real influence on our marketing strategy.

HM: And what does that mean practically speaking?

MM: we’re having a weekly team meeting at which everyone ha the chance to have their say.

HM: that’s good, if everyon e gets a proper chance to voice their opinions.

MM: absolutely. And the junior guys know that it’s OK for them to say what they really think.

HM: you’re happy then, that the team is working well together.

MM: yes. The new marketing assistants are all getting along and helping each other out with problems.

HM: And are the Project Managers linking up OK?

MM: they seem to be, yes. There’s been a good atmosphere at the first management meetings away.

HM: Good, we don’t want them getting over-competitive.

MM: There’s healthy competition between them obviously, but nothing that seems over the top.

HM: So they’re all sharing information contacts and so on?

MM: Yes, there’s really nothing to worry about.

办公室必备日常英语口语情境对话大全 via安格英语

HM:OK, I wanted to talk to you about possible team-building exercises as well.

MM: so you’re still keen on doing some proper training for that? HM: Definitely, I think it could be very important for teamwork.

MM: well, if we’ve got the budget to do that, then sure. It sounds like a great idea.

Lesson6:质量管理

P: if our brand is going to make any real impact, our standards have to be consistently high.

PM: Absolutely, I’m sure we can differentiate ourselves on quality if we get the basic things right.

P: So what quality control measures has your team come up with? PM: well, the most important things is that we only ever accept first-rate equipment from our suppliers.

P: So that will be the responsibility of the people taking the deliveries? PM: that’s right, every delivery will be inspected thoroughly before it leaves the warehouse.

P: what other measures do you suggest?

PM: well our staff at the assembly plant have to understand that we’re making the highest quality sports equipment.

P: so we need to educate them about what the HaisSports brand really stands for.

办公室必备日常英语口语情境对话大全 via安格英语

PM: yes, and give them proper incentives in terms of salary and working conditions.

P: of course. We should also appoint a dedicated quality control team to inspect the production lines.

PM: How many people do you think we’ll need to have working on that?

P: At l east five or six working on it full time, I’d have thought.

PM: ok. But a lot of this is about creating the right working culture within the company.

P: yes-encouraging the proper attitude among employees.

PM: I agree. If our people feel proud that they’re working For HaiSports, then we’re half way there.

P: You’re right –if we have a happy working environment then its’ bound to show in the quality of our end products.

PM: then maybe a good way to boost moral would be to offer staff discounts on HaisSports equipment.

P: good idea. We could also sponsor after-hours sports clubs for employees.

PM: yes- we are a sports company after all.

Lesson7:市场调研战略

HM: here’s a full breakdown of the market research for you to look at. HS: Ok. So you interviewed 250 people in Shanghai, is that right?

办公室必备日常英语口语情境对话大全 via安格英语

HM: Not just Shanghai, 250 people in Shanghai, 20 in Beijing, and 250 in Guangzhou.

HS: Oh, right, it looks like you got similar results in all three cities. HM: Yes. The main question we were asking was how people would respond to a new brand coming in at the high end of the market. HS: And it seems as if a lot of people liked the idea.

HM: Exactly. We found that only 30 % of people weren’t interested at all.

HS: But the other 70% are interested?

HM: yes. 70% of people like a well-respected brand name, it’s as simple as that.

HS: But will they want to buy our products or stick to what they know. HM: well most people like the idea of being able to buy a Chinese brand rather than a foreign one.

HS: what do you mean by ‘most people’ exactly?

HM: In our target market of 16 to 30 year olds, only 15% said they would be put off buying a Chinese brand.

HS: so you’d say that being a Chinese brand is one of our major strengths?

HM: Definitely. I think the main thrust of our marketing campaign should be our Chinese identity.

HS: The trick will be convincing them that our products are of the same

办公室必备日常英语口语情境对话大全 via安格英语

quality as the established brands.

HM: yes, and our research showed that pricing will have a lot to do with that.

HS: we can’t afford to price our pr oducts too high, obviously.

HM: that’s right. The research suggests we should go for price points just below those of our main competitors.

HS: I agree –we need to be noticeably cheaper but still be in the same price bracket as the other top brands.

Lesson8:产品营销

HM: we’ve got a number of major promotions coming up over the summer.

MM: And are we going to be promoting new product lines or sold stock? HM: A bit of both. First of all we’re planning introductory offers on some of our major new products..

MM: Including our new footwear range presumably advertising campaign for that.

MM: And id our sponsorship proposals go anywhere?

HM: Nothing’s definite, but it looks as though we’ll be signing a sponsorship deal with one of China’s top football clubs.

MM: great. And what about in-store promotions?

HM: Well we’re doing a poster campaign in and around all of our stores showing the new trainers and the release date.

办公室必备日常英语口语情境对话大全 via安格英语

MM: Any sort of special offers?

HM: Yes sort of special offers?

HM: yes – you can pre-order and get a 10% discount; and if you have a loyalty card you can get a 15% discount.

MM: I see. You mentioned something about older product lines too. HM: that’s right, we’ve got a problem with stock overhangs on about a hundred products lines.

MM: So we need to come up with ways to move the stock.

HM; Exactly. Profitability isn’t really important with this one.

MM: in that case we should drop prices by maybe 25% across the board. HM: we need to get some special offers worked out too.

MM: Maybe we could double discounts for loyalty card holders on selected products.

HM: yes, that would probably work.

MM: And mail all card holders to let them know about the special offers.

Lesson9:产品销售报告

CP: So how have you broken the information down?

PM: Each individual product is listed twice-once in its product category and once alphabetically.

CP: I see. And how does the colour coding work?

PM: Red means that we have a stock overhang for that product.

CP: And blue presumably means that that product has sold well.

办公室必备日常英语口语情境对话大全 via安格英语

PM: Actually, blue means that we sold out of it at some profit.

CP: Right. And if it’s just in black?

PM: So how many product lines have suffered fro an overhang?

PM:94, which makes up about 8% of our product range.

CP: that’s clearly too high; really we should be loo king to have that figure.

PM: The question is whether we discontinue all of the poor seller or just try to remarket them.

CP: Well since we still have a lot of stock sitting in the warehouse we should try to remarketing them really.

PM: At the other end of the scale, we sold out of 114 product lines. CP: Then we need to look at how quickly each one of those products sold out and up our repeat orders for them.

PM: OK. There’s also a section at the end of the report about how our promotional offers went.

CP: Yes, how did they go?

PM: Well of the five major promotions we’ve done so far, four went really well according to the sales figures.

CP: But the fifth one didn’t sell even with the promotional offer? PM: No, I think we’d better cut our losses with that one and discontinue it.

Lesson10:利润成本分析

办公室必备日常英语口语情境对话大全 via安格英语

P: We beat our profit forecast for the quarter, so we’ve got to be pleased.

C: I agreed, although there are some areas of concern.

P: Yes, but we always thought it would be a tough quarter. $2 million profit on $59 million of revenue is a good performance.

C: That’s true. We’re all delighted that profits went up. But revenues fell for the second quarter in a row-that is what worries me.

P: But we always predicted that, which was why we reduced costs by as much as we did.

C: Yes, I see that operating costs fell from $53 million in Q3 to $46 in Q4. P: We made the mist of saving by switching to cheaper suppliers.

C: So what accounted for the rest of the costs?

P: One-off charges, either relating to redundancy payments or strategic acquisitions.

C: And what about the profit breakdown by geographic region?

P: Asia made $1.5 million profit: the Americas mad $ 1 million in profit; and we lost $500,000 in Europe.

C: Europe is still dragging us back then.

P: Yes, but we still improved on a loss of $ 700,000 in Q3.

C: And what about our European revenues?

P: They remained flat.

C: Well if we can keep costs low we might manage to break even in

办公室必备日常英语口语情境对话大全 via安格英语

Europe in the next quarter.

P: Probably. We expect to see profitability in Europe in the next three to six months.

C: Is there any more scope for cost-cutting next years?

P: We expect to make some saving on shipping cost, but nothing major. C: That’s fair enough, it’s not as if we need to do anything drastic.

Lesson11:客户调查问卷

A: First of all, thank you for filling in our questionnaire.

C: that’s ok. How can I help you?

A: Well you made a few interesting comments that I’d like to ask you about, if that’s all right.

C: Sure, go ahead.

A: You said that the customer service you received was “ shoddy”, what went wrong exactly?

C: Well the guy who served me didn’t really seem to know what he was doing.

A: Do you mean he was rude?

C: NO, not rude; he just didn’t know where to find things in the store or how to operate the till, things like that.

A: I see. But you were happy with what you bought.

C: Yes. I bought some trainers; they’re absolutely fine.

A: Good. And you thought they were reasonably priced?

办公室必备日常英语口语情境对话大全 via安格英语

C: Yes. They weren’t cheap, but they’re nice trainer so I didn’t mind paying a bit extra.

A: You also mentioned that worst thing about shopping at HaiSports was disabled access.

C: That’s right. I’m a wheelchair user, you see, and there were no ramps t the entrance to the store-only steps.

A: We’re really sorry about that.

C: Well I can’t say that you ar e the only culprits.

A: The good news is that we’re having ramps fitted at the store this week.

C: Oh, right. Well it’s nice to be listened to for a change, I must say! A: We’ll also be sending you a HaiSports voucher to say thank you for helping us with our customer survey.

Lesson12:客户服务

PM: Customer service is going to be particularly important at our retail stores because they’ll be our public face.

SM: Sure. I’ve been putting the in-house training programme together with HR, sot it should be fine.

PM: what are you planning to do exactly?

SM: well all the shop floor staff will be coming in a week before the store actually opens.

PM: A week’s training? That is quite a lot, isn’t it?

办公室必备日常英语口语情境对话大全 via安格英语

SM: It’s only going to be for four days, for about four hours a day. PM: And what is the focus going to be?

SM: Politeness, making sure they know exactly where everything is in the store.

PM: are you giving any training to the people answering the phones? SM: Yes, we are doing a session on proper telephone manner as well. PM: what about the staff uniforms? Have they arrived yet?

SM: NO. but they should be getting here any time now.

PM: It’s not just about the staff present themselves, either-it’s about how the store and all the stock are present too.

SM: that’s right. We’ll be covering all that in the training.

PM: OK, I’ve also got a copy of our refund policy for you to have a look at.

SM: Oh, thanks. What about loyalty schemes? Have you made any decisions on that?

PM: Yeah, we’re going to be handling out loyalty cards at the t ills to any customer that wants one.

SM: And what does a loyalty card entitle you to?

PM: For every 2, 000 RMB you spend you get 150 RMB off your next purchase. That’s what we are launching with anyway.

SM: It sounds like a good idea to me.

Lesson13:公司管理

办公室必备日常英语口语情境对话大全 via安格英语

C: We need to publish all the necessary information about management structure, guidelines and so on.

HR: Yes, it should all be up on the company website by the end of the week.

C: Good. I just want everyone to be clear about where their division fits into the company structure.

HR: What about that confusion as to whom the Project Managers would be reporting to? Has that been sorted out yet?

C: Yes, they’ll be reporting to James Hu.

HR: And do you still plan to meet with all the company managers to set out the new management guidelines?

C: Yes, I’m going to write to them all this week to give an outline of our new management practices.

HR: Right, do you want me to help you draft that?

C: No, but I’ll need you help in putting together my presentation. HR: And you and the board have agreed on the specifics.

C: Yes, we’re going to be focusing on open management, horizontal management structures, and so on.

HR: OK, well let me know when you need some input from me.

C: For now I’d prefer you to concentrate on sorti ng out all the details for the management training course.

HR; It’s all under control. We’ve selected the training company we