接待外国人常用英语
询问访客身份：
May I have your name, please? 请问您贵姓？
What company are you from? 您是哪个公司的？
Could you tell me what company you are representing? 能告诉我您代表什么公司吗？-
如果碰到了老朋友可以说：What brings you here? 是什么风把你吹来了？
询问是否预约，来访目的？
Do you have an appointment? 约好了吗？
Would you give me your business card? 请给我您的名片好吗？
And can I ask what you wish to see him about? 我能问一下您要见他有何事吗？-
让客人稍候片刻：
I'll see if he is available. 请让我看看上司是否方便。
Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。
给客人倒茶，礼貌待客：
Would you like coffee or tea? How do you like your coffee? 你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖)
带客人去见经理：
Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes. 请坐，琼斯先生和史密斯先生几分钟后就到。
Mr. Chen is expecting you. I'll tell him that you're here. 陈先生正在等你。我去告诉他你已到。
Would you come this way, please? 请随我这边来。-
婉言拒绝客人来访：-
Mr. Chen is occupied at the moment and wants to know if your business is urgent. 陈先生正忙着，请问您的事情很紧急吗？
He may want to get in touch with you in the future. Would you leave your card? 他想以后再和你联系。请留下你的名片好吗？-
一定要为自己争取机会：
I'll take just a few minutes of his time. 我只要占用他几分钟的时间。
I'd prefer to explain that to him directly. 我想我最好还是我领你去，以免你迷路。
-
接待（2）-
在上一次，你已经学会为你接待的客人安排好食宿。下来就该邀请他参加公司的活动了：
安排各种活动：
The tea party begins at 7 o'clock. 茶话会在7点开始。
How's the party, Mr. Taylor? 晚会如何，TAYLOR先生？
The ceremony will commence as soon as the minister arrives. 庆祝会等部长一来就开始。
Our General Manager can't be here today, so I'm speaking on his behalf. 我们的总经理今天不能到会，因此由我代表他讲话。
We are going to show you the town while you're here. 你在此逗留期间我们将陪你在城里游览一番。
Do you have any place in mind you wanted to go in our town? 本城有什么地方你想去看看？
What would you like to do this morning?There is nothing scheduled before lunch.
上午你想干什么？中饭前日程表上没有活动安排。
Is there anything planned for tonight? 今晚有什么安排？
Have you anything in mind you'd like to do? 你是不是已有打算。
We'll visit a school in the afternoon as you proposed. 按你的提议，下午我们去参观一所学校。
I think it'd be better for me to take you there so that you won't get lost. 我想最好还是我领你去，以免你迷路。-
在各项活动结束后与客人送别，首先告诉他启程的车票已经安排好了：
We had reserved you two First class seats on the plane leaving Shanghai for Hong Kong at 10:00 a.m. on Monday March 20.
我们已为你订了二张３月２０日星期一上午１０点由上海飞往香港的一等舱机票。
欢迎下次再来：
If you would be kind enough to let me know in advance the date and approximate time of any intended visit,
I will make arrangements to be on hand to receive you.
若蒙提前惠告计划来访日期及大致时间，我将亲自出面接待你。
对我们的接待工作您满意吗？
If you have any complaints to make about our service, we will be quick to make adjustments.
若对我们的服务有任何不满，请提出，我们会很快加以调整。
接待作为公司的秘书，你是否总会有一些接待的工作要去做呢？
对待来访的客人，提供的服务应使他们感到宾至如归(feel at home),语言也要体贴，
处处显示出您的热情周到：
客人到了，询问旅途情况：
Mr. Taylor, it's indeed a pleasure to make your acquaintance. Welcome to our company.
TAYLOR先生，与您相识真是荣幸，欢迎来我公司。
Did you have a good trip？旅途还顺利吧？
I hope you'll have a pleasant stay here. 希望你此逗留期间愉快。
I hope you've enjoyed your stayin Hangzhou. 但愿你在杭州这段时间过得开心。
We'll do our best to make your stay here a pleasant one . 我们将尽力使你在此逗留期间舒心。
You must be very tired after such a long journey. 经过这么长时间的旅行，你肯定很累。
既然客人劳累就赶紧安排他去宾馆吧：
We had reserved one single room with a private bath for you. 我们已为你订了一个带浴室的单人间。
Your room is 1108. We'll take the elevator up. 你的房间号码是1108，我们乘电梯上去。
You will find Room 201 at the end of the corridor. 你走到走廊尽头就能看到201房间。
This way, please. 请这边走。
Come with me please! 请跟我来。
如果是外国客人，询问他会中文吗？
Do you read Chinese? 你会中文吗？
What language do you speak? 你说哪种语言？
安排好住处以后，领客人吃饭：
Would you like a cup of coffee or tea? 你来杯茶还是咖啡？
Do you want anything to drink? 你要喝点什么？
向客人提供帮助：
If there's anything you'd like to know, don't hesitate to ask. 如果想要了解什么，尽管问吧。
If I can do anything for you, please don't hesitate to letme know. 如果我能为你做些什么，尽管说好了。
I'm glad to be of help to you. 我很高兴能对你有所帮助。
Are there any questions you'd like to ask before we leave ? 出发前，你们还有什么要问的吗？
接待领导礼仪常识 外事接待礼仪常识讲解
接待领导礼仪常识外事接待礼仪常识讲解【--礼仪常识】 外事，主要是指我们在涉外交往中所应遵守的国际惯例与交际规则。下面就为大家讲讲一些外事接待常识，欢迎大家点击了解! 外事接待礼仪的基本内容，主要与维护民族形象和国家形象有关。特别应予指出的是，公民参与涉外交往时应高度重视自己所留给外方人士的第一印象。因为第一印象的好坏直接与我方人员的形象相关，而且其一旦形成便往往难于改变。 在涉外活动中，我国公民要注意维护自身形象。其中，尤其要注意下列两点。 1.国家形象对于外事人员而言，维护自己伟大祖国的形象，在任何时间、任何地点、任何情况下，都是第一位的、最基本的要求。那么怎么才是真正的维护国家形象呢?这主要体现在三个方面，即热爱祖国、热爱人民、拥护政府。 2.个人形象公民在涉外活动中维护形象，首先要从维护好其自身形象着手。要做到仪表堂堂，落落大方。在涉外场合，公民必要注
意修饰仪表，检点举止，使自己形象上乘，风度翩翩，无愧于炎黄子孙的称号。 不卑不亢，是外事礼仪的一项基本原则。它要求每一个参与外事活动时，都必须意识到，自己在他国人民眼里，是代表自己国家、自己的民族、自己的单位。要做到从容得体、堂堂正正。不应该畏惧自卑，低三下四，也不要自大狂傲，放肆嚣张。 待人热情不仅意味着自己对待交往对象具有诚意，也能体现对对方充满了友好、关怀与热诚。但是，作为外事人员对人热情相待，必须有一个“度”，注意“热情有度”。 尊重隐私，实际是上述“热情有度”的顺理成章的推论。所谓尊重隐私，主要是提倡在国际交往中主动尊重每一位交往对象的个人隐私，不询问其个人秘密，不打探其不愿公开的私人事宜。目前，在国际社会里，尊重隐私与否，已被公认为一个人在待人接物方面有无个人教养的基本标志。在涉外交往中，尊重隐私实际上具体表现为人们在交谈中的下述“八不问”。 1.不问收入支出。 2.不问年龄大小。
餐厅服务英语-接待客人
Receiving the Diners 接待客人 Unit 2 Receiving the Diners 接待客人 Conversation A. Seating an individual diner Hostess: Good afternoon, madam. Have you got a reservation? Gueset: Yes, for 12:30.The name is Bush. H: Yes, you’re welcome, Miss Bush.Could y ou follow we,please?How about the table near the window? G: Oh, it’s quite good.It has a good view of the city. H: Yes, take your seat, please.I’ll bring a menu for you right away. B.Seating group guests Waitress: Good evening, ladies and gentlemen.Welcome to our restaurant.Are you the members of the same group? Guest: Yes, we are.We have a reservation in your restaurant. W:Yes, your tables are over there.Would you please come this way? G: Thank you. W:These are your tables.Three tables in all from No.6 to No.8.Will they be all right? G: I think so. W: Please take your seats.Please sit at the same table for each meal.Just a moment, please. We’ll bring your food and drinks right away. G: Miss, can I have Maotai? W: Yes, but I’m afraid you’d have to pay extra for it. G: Yes, I will. By the way, I want to try some famous dishes from your city. Can I ask for some?
接待礼仪-接待常用英语
理事长办公室独家机密翻版必究 (一)接待礼仪、常用英语 1)有外宾来访时，首先应该了解对方的车次，航班，安排以及客人身份。 2)我们作为主人，去接外宾时，应提前到达机场或车站等待，绝不能让客人久等。因为客人来时，看到有人 迎接，心里必定高兴，反之，则会留下心中阴影，事后无论怎样解释，都难以抹去这种失职和不守信誉的印象。 3)车抵达时，迎上前开门，莫慌，面带微笑，等领导先说话，然后再进行自我介绍，同时记得要先对客人说 “一路辛苦了”之类的话。 4)接待方应提前准备好外宾的住宿以及行程，并打印一些资料给外宾，如地图，景点。 5)一般情况下，我们会负责讲解校园，所以要对校园有熟悉的了解（包括中英文），这样才能做好接待工作。 下面有系列资料。 接待时注意事项： 1)送名片时，双手敬上。接名片后，真看或假装看一会。 2)当客人闲置时，提供水或饮料。 3)在走廊走法：在客人二三步之前，让客人走内侧，为了安全。 4)上楼梯，客人前，接待后。下楼梯，接待前，客人后，为了安全。 5)坐电梯，接待先进，客人先出。 6)研究一下茶道 7)交谈距离：别太近，尤其是和美国人。1米左右，不要面对面，30度角。想坐他们旁边，要先问问“May I sit here?” 8)握手：男女之间，女人先伸手；长幼之间，长者先伸手；上下级之间，上级先伸手；宾主之间，主任先伸 手。对于爱出汗的人，最好随身带纸巾，握手前先擦擦，因为谁也不想握一个粘糊糊的手。 9)美国人喜欢直呼其名，不用加先生，夫人之类的。 10)与美国人交谈，莫问私事。由于文化原因，有些问题是他们所忌讳的。不要问年龄，婚姻，收入，信仰等， 也不要问；“你这个衣服多少钱呀？”，这样会遭人厌恶。 11)对美国人多说“Please”“Thank you”“Sorry”“Can I help you”这样的话，因为这些在美国 很普遍，随处可闻。咳嗽或打喷嚏，就要说“Sorry”。 12)陪车时，客人坐在后排右侧，主人坐在后排左侧，翻译坐在前排。上车时，不要从一个门上，从两边上。
常用的英语接待口语
常用的英语接待口语，不管你进不进外企都一定要看看… 询问访客身份：May I have your name, please?请问您贵姓？What co mpany are you from?您是哪个公司的？Could you tell me what compa ny you are representing?能告诉我您代表什么公司吗？ 如果碰到了老朋友可以说：What brings you here?是什么风把你吹来了？ 询问是否预约，来访目的？Do you have an appointment?约好了吗？Would you give me your business card?请给我您的名片好吗？And ca n I ask what you wish to see him about?我能问一下您要见他有何事吗？ 让客人稍候片刻：I'll see if he is available.请让我看看上司是否方便。Would you please have a seat and wait for a few moments.请您坐下 稍等片刻。给客人倒茶，礼貌待客：Would you like coffee or tea? How do you like your coffee?你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖)带 客人去见经理：Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.请坐，琼斯先生和史密斯先生几分钟后就到。Mr. Chen is ex pecting you. I'll tell him that you're here.陈先生正在等你。我去告诉他你已到。 Would you come this way, please?请随我这边来。 婉言拒绝客人来访： Mr. Chen is occupied at the moment and wants to know if your busine ss is urgent.陈先生正忙着，请问您的事情很紧急吗？He may want to get in touch with you in the future. Would you leave your card?他想以后再 和你联系。请留下你的名片好吗？ 一定要为自己争取机会：I'll take just a few minutes of his time.我只要占用他几分钟的时间。I'd prefer to explain that to him directly.我想我 最好还是我领你去，以免你迷路。 接待（2） 在上一次，你已经学会为你接待的客人安排好食宿。下来就该邀请他参加公司的活动了：安排各种活动：The tea party begins at 7 o'clock.茶话会在7点开始。 How's the party, Mr. Taylor?晚会如何，TAYLOR先生？The ceremon y will commence as soon as the minister arrives.庆祝会等部长一来就开始。 Our General Manager can't be here today, so I'm speaking on his beha lf.我们的总经理今天不能到会，因此由我代表他讲话。We are going to show you the town while you're here.你在此逗留期间我们将陪你在城里游览一番。 Do you have any place in mind you wanted to go in our town?本城有 什么地方你想去看看？What would you like to do this morning?There is no thing scheduled before lunch.上午你想干什么？中饭前日程表上没有活动安排。 Is there anything planned for tonight?今晚有什么安排？Have you
外国人常用英语手写体
首先以英语最常见印刷体Times New Roman 为例，安排以 下手写体字母排列顺序： A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b c d e f g h i j k l m n o p q r s t u v w x y z 接着，是以一个句子为例，“Don’t let the noise of others’opinions drowns out your own inner voice, and most important, have the courage to follow your heart and intuition”(不要让别人的看法淹没了自己心底的声音，最重要的是，要有勇气跟随自己的内心与直觉) 以下为本人整理出的英语手写体： Vladimir script A B C D E F G H I J K M N O P Q R S T U V W X Y Z
a b c d e f g h i j k l m n o p q r s t u v w x y z Don’t let the noise of others’ opinion s drown out your in ner voice, and most important, have th e courage to follow your heart and int uition.
Bickham script A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b c d e f g h i j k l m n o p q r s t u v w x y z Don’t let the noise of others’ opinion s drowns out your i nner voice, and mos
外事接待常用的英语口语(礼物篇)
外事接待常用的英语口语（礼物篇） 外事接待常用的英语口语有哪些呢？小编总结了一些，希望对大家有所帮助。 Mr. Taylor has invited me to a dinner party tonight. 泰勒先生 邀请我今天晚上去参加一个晚餐会。I have no idea about what I should bring. 我不知道我该带什么东西好。In fact , it is absolutely unnecessary for you to bring anything. 事实上，你完全不用带什么东西。But I don't feel good if I go empty-handed. 但是如果我空手去我觉得不太好。If you insist on brining something, it should be a small ,inexpensive item, such as a toy for his son, or some flowers for his wife, etc...如果你坚持要带点什么，也应该是一些小的、便宜的东西，比如，给他儿子带个玩具，或者给他妻子带些鲜花等等Since we're going to have a get-together ,so I prefer to bring some food.因为我们打算搞个聚会，所以我还是带点吃的东西吧。I've got an idea. 我有个主意What's that? 什么主意？Since Mr.Taylor likes Chinese food very much ,so you can cook a Chinese dish and bring it.既然泰勒先生喜欢中国食物，这样你就可做一道中国菜带去。Or you can bring something to drink. 或者带一点什么喝的东西。That's a wonderful idea. 这个主意真不错And I was told that Mrs.Taylor is especially intersted in traditional Chinese
很体贴全面接待外宾英语口语
收集了绝大部分常用接待语境，前部分英文介绍和各种接待用语，后部分中文介绍如何接待外宾的到来，欢迎广大英文工作者采纳！ 接待服务常用英语 一、欢迎和问候语： 1.How do you do?您好！（初次见面） Glad to meet you .很高兴见到您。 2.Good morning(afternoon, evening), sir(madam) 早上（下午、晚上）好，先生（夫人）。 3、How are you?您好吗？ Fine, Thanks. And you ?很好，谢谢。您好吗？ 4、Welcome to our hotel (restaurant , shop).欢迎到我们宾馆（餐厅、商店）来。 5、Wish you a most pleasant stay in our hotel .愿您在我们宾馆过得愉快。 6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。（客人刚入店时） I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。（客人在饭店逗留期间） I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。（客人离店时）
7、Have a good time!祝您过得愉快！ 二、电话用语： 8、hotel , front desk. Can I help you?**饭店，前厅。您找谁？ 9、Sorry, I've dialed the wrong number.对不起，我拨错号了。 10、May I speak to your general manager?能和你们总经理说话吗？Speaking.我就是。 11、Sorry, he is not in at the moment.对不起，他现在不在。Would you like to leave a message?您要留口信吗？ 12、Pardon.对不起，请再说一遍，好吗？ I beg your pardon.对不起，请再说一遍，好吗？ 三、祝贺用语： 13、Congratulations!祝贺您！ 14、Happy birthday!生日快乐！ 15、Happy new year!新年快乐！ 16、Merry Christmas!圣诞快乐！ 17、Have a nice holiday!假日快乐！ 18、Wish you every success!祝您成功！ 四、答谢和答应语: 19、Thank you (very much).谢谢您（非常感谢）。 20、Thank you for your advice (information , help)感谢您的忠告（信息、帮助）。 21、It's very kind of you .谢谢，您真客气。
接待英语100句
接待英语100句欢迎和问候语： 1.Good morning/afternoon/evening , sir/madam. 早上（下午、晚上）好，先生（夫人）。 2.－How do you do? －您好！（初次见面） －How do you do? －您好！ Glad to meet you . 很高兴见到您。 3.How are you? 您好吗？ Fine , Thanks . And you ? 很好，谢谢。您好吗？ 4.Welcome to our hotel/restaurant/shop. 欢迎到我们宾馆（餐厅、商店）来。 5.Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快。 6.I hope you will enjoy your stay with us. 希望您在我们宾馆过得愉快。（客人刚入店时） I hope you are enjoying your stay with us. 希望您在我们宾馆过得愉快。（客人在饭店逗留期间） I hope you have enjoyed your stay with us. 希望您在我们宾馆过得愉快。（客人离店时） 7.Have a good time! 祝您过得愉快！ 电话用语： 8.Donsen Hotel , Front Desk . Can I help you? 东胜大厦，前厅。您找谁？
9.Sorry , I’ve dialed the wrong number . 对不起，我拨错号了。 10.－May I speak to your general manager? －能和你们总经理说话吗？ －Speaking. －我就是。 11.Sorry , he is not in at the moment . 对不起，他现在不在。 Would you like to leave a message ? 您要留口信吗？ 12.Pardon？ 对不起，请再说一遍，好吗？ I beg your pardon？ 对不起，请再说一遍，好吗？ 祝贺语： 13.Congratulations! 祝贺您！ 14.Happy birthday! 生日快乐！ 15.Happy new year! 新年快乐！ 16.Merry Christmas! 圣诞快乐！ 17.Have a nice holiday! 假日快乐！ 18.Wish you every success! 祝您成功！ 答谢和答应语: 19.Thank you (very much) . 谢谢您（非常感谢）。
外事接待常用词汇表达
外事接待常用词汇表达 国际机场international airport 机场大楼terminal building 候机大厅waiting hall 问讯处information desk/inquiry desk 起飞时间departure time /take-off time 抵达时间arrival time 登机卡boarding ticket /boarding pass 安全检查security check 海关the Customs 海关工作人员customs officer 通过海关检查to go through the customs 海关规定customs requirements 海关条例customs regu1ations 海关手续与准则customs procedures and norms 办理海关例行手续to go through customs formalities 报关to make a customs declaration 海关行李申报表baggage declaration form /luggagedeclaration form 外币申报表foreign currency declaration form 应纳关税物品dutiable goods /dutiable articles 往返票round-trip ticket /return ticket 入境签证entry Visa 出境签证exit visa 过境签证transit Visa 过境旅客transit passenger 入境手续entry formalities 简化手续to simplify procedures 一次性签证single entry visa 多次入境签证multiple-entry visa 再入境签证re-entryvisa 旅游签证tourist visa 护照passport 外交护照diplomatic passport 公务护照service passport 出示护照to show one's passport 免税商店duty-free shop 免税物品duty-free goods/duty-free articles 免税单duty-free slips 行李提取处baggage claim /luggage claim 手提行李hand luggage 出租车候车处taxi stand /taxi rank 随身携带行李carry-on baggage 行李标签牌baggage tag /luggage tag 行李寄存处baggage depositary /luggage depositary 行李手推车baggage handcart /luggage pushcart 健康证书health certificate 种症证书vaccination certificate 预防接种证书inoculation certificate 接待to host /to receive
机场接待客人常用英语口语对话-)
一．Receiving Guests at the Airport 机场接待客人常用英语口语对话 Guest (G ): Excuse me, are you the Fortune Hotel airport rep. ? Airport Representative (AR ): Yes, Mr... ? G: I’m Robert Hilton from the American Andrew Rice Origin Foundation. AR: My name is Su Hui, I’m here to meet you. Welcome to Shanghai! G: Glad to meet you. AR: The pleasure is mine. Is this your first visit to China, Mr. Hilton? G: Yes. Its my very first. I’m looking forward to seeing your beautiful country. AR: I hope you will have a pleasant stay here. G: Thank you. I’m sure I will. AR: Is this all your baggage? G: Yes, it’s all here. AR: We have a car over there to take you to our hotel. G: That’s fine. AR: Let me help you with that suitcase. Shall we go? G: Yes, thank you for all your trouble. AR: No trouble at all. This way, please. 句型操练 You must be our long-expected guest, Mr.X from the U.S. 您一定是我们盼望已久的客人，从美国来的X先生吧！ Very nice/glad/pleased to meet you. 幸会 I'm delighted to meet you at last. 很高兴终于见到您了。 It was nice meeting you./I'm so pleased to have(finally) met you./ 很高兴见到您。（道别用语） How was your journey? 您旅途如何？ I hope you've had a pleasant flight/trip. 旅途愉快吧！ I hope you'll enjoy your stay here. 希望您在此过得愉快。 Hope you'll have a pleasant/enjoyable stay here.
接待外宾常用语(1)
1. Good to meet you.很高兴见到你。 2. Glad to meet you, too.也很高兴见到你。 3. Hi, I'm zhao hai. Welcome to my hometown! 嗨，我是赵海，欢迎来到我的家乡。 4. Thank you. I'm David. 谢谢你，我是大卫。 5. How many times have you been to Inner Mongolia？ - 您来内蒙古多少次啦？ 6. Actually it's my first time here. 实际上这是我第一次来这里。 7. I'd like to have you for dinner. 我想邀您一起进餐。 8. Thanks, it would be my pleasure. 谢谢，这是我的荣幸。 9. What do you feel like drinking? 您想喝点什么？ 10. Tea is fine with me. 喝茶好了。 11. Do you like spicy food? 你喜欢吃辛辣的食物吗？ 12. The spicier the better. 越辣越好。 13. Would you mind if I order for us?
我来点菜介意吗？ 14. Sure thing, we have the same taste. 当然不，我们口味相同。 15. How about some barbecue? 来点烤肉好吗？ 16. No. Thank you. I’m stuffed. 不，谢谢，我吃饱了。 17. It's wonderful to have friends visiting from afar. Cheers! 有朋自远方来不亦乐乎。干杯！ 18. Cheers!干杯！ 19. You use chopsticks so well. Where did you learn? 你用筷子用的真好，在哪儿学的？ 20. Just now, from watching you. It's not big deal. - 就现在，看着你用学的，不是什么大事。 21. Sorry to keep you waiting. 很抱歉让你久等。 22. No problem.没关系。 23. Sorry, I didn't hear what you said. 对不起，我没听见你说什么。 24. I said: Do you want me to help you? 我说：你需要我帮你吗？
接待常用英语
接待常用英语 1.Greetings 打招呼 How do you do? 您好。 ——How do you do? 您好。 Nice to meet you. 见到您真高兴。 Good morning. 早上好。 ——Good morning. 早上好。 Good afternoon. 下午好 ——Good afternoon. 下午好 Good evening. 晚上好。 ——Good evening. 晚上好。 Notes ： (1) Hello. 招呼用语，语气较随便。 (2) How do you do？不是疑问句，而是初次相识时致意的用语，意为“您好”。对方也说How do you do？作为相应的致意。这是很正式的招呼用语。 (3) Nice to meet you.初次认识一个人，常用这句套语。 (4) Good morning. Good afternoon. 和 Good evening. 都是招呼用语，往往用于比较客气的场合。 2. Getting Acquainted 相识 Allow me to introduce myself. 请让我自我介绍一下。 My name is_____，the director of the tea museum. 我叫_______,是茶博的馆长。 Excuse me，but may I ask your name？对不起，请问尊姓大名？ Welcome to Hangzhou. 欢迎您到杭州来。 Is this your first visit to China? 这是您第一次来中国吗？ Are you British？您是英国人吗？ How long are you going to stay here? 您打算在这儿住多久？ Please sit down and make yourself at home. 请坐，别拘束。 We hope you’ll have a good time in our museum. 希望您在博物馆参观愉快。 We hope you’ll enjoy your visit here. 祝您在这儿过得愉快。 I know a little English, but not much. 我懂一点英语，但不多。 I’m sorry, I didn’t quite catch what you said. 对不起，您讲的话我没听清。 Could you speak a little slower, please? 请稍微讲慢点。 It’s a nice day, isn’t it? 天气真好，是不是? How do you like the weather here? 您觉得这儿的天气怎么样？ Have you done any sightseeing yet? 您游览过了吗？ Would you mind waiting a moment, please? 请等一等 Any comments and suggestions are welcome. 请提宝贵意见。 You are welcome. 不必客气。 Notes:
外国人聊天常用英语词汇
-食- veggie：素食主义者，吃奶类和鸡蛋。 vegan：更严格的素食主义者，杜绝一切动物类制品。美[?viɡ?n] peanut butter：花生酱 clam chowder：类似必胜客的奶油蛤蜊汤 blue cheese：一种味道很怪的奶酪，尝试前做好心理准备，不排除吃一口恶心一天的可能，也不排除你会爱上它的可能...【蓝芝士】 sandwich：有意思的是，国内人以为含白面包、火腿、生菜、鸡蛋的三角形食物叫sandwich，但其实在美国，sandwich含义更宽泛。大概是指所有两片非圆形面包夹起来的食物，中间夹层可以是turkey(火鸡肉)，vegetables(素)，ham，【火腿。大腿后部。做作的】roast beef appetizer：开胃菜 entrée：(en发“昂”的音)，主菜 cereal：(蛋奶星星那类脆脆的)麦片，泡凉牛奶喝的。美国最流行食物之一。强烈建议出国的朋友背下来各种cereal的品牌，记住他们的样子，有的时候被问最喜欢哪种cereal也不会尴尬了，而且...绝壁直接反映你对美国文化的了解和把握。我最喜欢special K with strawberries和frosted flakes~\(≧▽≦)/~ oatmeal：燕麦片，用热水/热牛奶冲的。注意和cereal区分。 whole milk：全脂牛奶 skim/fat free milk：脱脂牛奶 root beer：根汁汽水，和ice-cream组成的float特别好吃，是美国流行饮料，不是美国特色，骚瑞! s'mores：篝火(bonfire)或壁炉旁的北美特色小吃，简单讲就是俩饼干夹着巧克力，用木棍把一块棉花糖(marshmallow)放在火上烤，化了之后塞在饼干和巧克力里，夹着吃。 -病- STD：sexually transmitted diseases，性传染病，就是性病。 ADHD：Attention deficit hyperactivity disorder，注意力缺失多动障碍，就是咱们说的多动症，但有这个病孩子可以申请考试延长时间，有的
外事接待管理规定及标准
外事接待管理规定及标 准 Document number：NOCG-YUNOO-BUYTT-UU986-1986UT
外事接待管理规定及标准 一、公司的国内外来宾及政府各级管理部门领导的接待工作统称为外事接待。按接待目的 一般分为政务接洽和业务洽谈两大类。除由公司总经理或其他高级管理人员亲自接待的以外，其余由办公室配合有关部门负责安排接待工作。 二、外事接待的基本原则是：认真负责、热情周到、不卑不亢、言行得体、严守机密。 三、外地宾客来访，接待人员要准确掌握宾客乘坐交通工具的抵离时间，提前通知有关部 门做好接送准备。 四、宾客来访时，接待部门应提前根据来访者的目的、兴趣、意愿等选择接待项目，确定 活动内容及接待规格，拟定接待方案，报请总经理批准。 五、安排宾客用餐，除特殊情况外，原则上陪同人员不超过两名，安排娱乐活动时，我方 陪同人员亦应控制，坚决杜绝高消费，大吃大喝等现象的发生。 六、对于本公司附属外埠单位人员的来访，按通常规定接待。如对方级别较高或对公司的 业务开展具有重要意义，必须将接待方案报请总经理批准，以确定接待规格。 七、接待费用开支必须本着最小支出、最大成果的原则，有效使用。同样内容与对象的接 待应尽量避免。每个部门对于接待费都必须作出预算，并在预算范围内开支，特殊情况超出预算部分的，必须包总经理批准。 八、重要宾客要建立档案，详细记载其嗜好、兴趣与特点等，档案的管理依照公司《档案 管理制度》的有关规定执行。 九、公司各部门在安排接待工作前，必须事先填写“接待申请及报告表”（附后），经总经 理审批核准后，送交办公室统一安排，并于接待工作结束后，依据公司财务管理的有关规定到财务部结算，如无收据或开支凭证，一切费用由本人承担。
接待外宾-实用英语口语
外宾接待实用英语 外宾接待实用英语 久仰！ I've heard so much about you. 好久不见了！ Long time no see. 辛苦了！ You've had a long day.You've had a long flight. 尊敬的朋友们！ Distinguished/Honorable/Respected friends 阁下(多用于称呼大使) Your Excellency 我代表北京市政府欢迎各位朋友访问北京。On behalf of the Beijing Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing. 对您的大力协助，我谨代表北京市政府表示衷心的感谢。On behalf of the Beijing Municipal government, i wish to express our heartfelt thanks to you for your gracious assistance. 在北京过得怎么样？ How are you making out in Beijing? 我一定向他转达您的问候和邀请。 I'll surely remember you and your invitation to him. 欢迎美商来北京投资。 American businessmen are welcome to make investment in Beijing. 欢迎多提宝贵意见。 Your valuable advice is most welcome. 不虚此行! It's a rewarding trip! 您的日程很紧,我们的会见是否就到此为止。 As you have a tight schedule, I will not take up more of your time. 请代我问候王先生。 Please remember me to Mr.Wang. 感谢光临！ Thank you so much for coming. 欢迎再来！ Hope you'll come again. 欢迎以后多来北京！ Hope you'll visit Beijing more often. 多保重！Take care! 祝您一路平安！Have a nice trip! Reception
英语接待用语
问访客身份： ★May I have your name, please?请问您贵姓？ ★What university are you from?您是哪个大学的？ ★Could you tell me what university（college）you are representing?能告诉我您代表什么学校（学院）吗？ 询问是否预约，来访目的？Do you have an appointment?约好了吗？ ★Would you give me your business card?请给我您的名片好吗？And can I ask what you wish to see him about?我能问一下您要见他有何事吗？ 让客人稍候片刻： I'll see if he is available.请让我看看上司是否方便。 ★Would you please have a seat and wait for a few moments.请您坐下稍等片刻。 给客人倒茶，礼貌待客： ★Would you like coffee or tea? How do you like your coffee?你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖) 带客人去见经理： ★Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.请坐，琼斯先生和史密斯先生几分钟后就到。 ★Mr. Chen is expecting you. I'll tell him that you're here.陈先生正在等你。我去告诉他你已到。 ★Would you come this way, please?请随我这边来。 ★I'd prefer to explain that to him directly.我想我最好还是我领你去，以免你迷路。安排各种活动： ★The tea party begins at 7 o'clock.茶话会在7点开始。 ★How's the party, Mr. Taylor?晚会如何，TAYLOR先生？ ★The ceremony will commence as soon as the minister arrives.庆祝会等部长一来
接待外国客户常用的商务英语
1.Excuse me. Are you Susan Davis from Western Electronics? 对不起，你是来自西方电子公司的苏姗·戴卫斯吗？ 2.Yes, I am. And you must be Mr. Takeshita. 是的，我就是，你一定是竹下先生吧。 3.Pardon me. Are you Ralph Meyers from National Fixtures? 对不起，请问你是从国家装置公司来的雷夫·梅耶史先生吗？ 4.I"m Dennis. I am here to meet you today. 我是丹尼斯，今天我到这里来接你。 5.I"m Donald. We met the last time you visited Taiwan. 我是唐纳德，上次你来台湾时我们见过面。 6.I"m Edwin. I"ll show you to your hotel. 我是爱德温，我带你去旅馆。 7.How was your flight? Was it comfortable? 你坐的班机怎么样？还舒服吗？ 8.It was quite good. But it was awfully long. 班机很好，就是时间太长了。 9.Did you have a good flight? 你旅途愉快吗？ 10.Not really, I"m afraid. We were delayed taking off, and we encountered a lot of bad weather. 不太好，我们起飞延误了，还遭遇了恶劣的气候。 11.How was your flight? 你的航班怎样？ 12.Did you get any sleep on the plane? 你在飞机上睡觉了吗？ 13.Mr. Wagner, do you have a hotel reservation? 华格纳先生，你预订过旅馆吗？ 14.No, I don"t. Will it be a problem? 不，我没有，会有困难吗？ 15.I don"t think so. I know several convenient hotels. Let me make some calls. 我认为没有，我知道有几家便利旅馆，让我打几个电话。