酒店英文道歉信范本6篇

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酒店英文道歉信范本6篇

Hotel English apology letter

编订：JinTai College

酒店英文道歉信范本6篇

前言：道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。本文档根据道歉信内容要求和特点展开说明，具有实践指导意义，便于学习和使用，本文下载后内容可随意调整修改及打印。

本文简要目录如下：【下载该文档后使用Word打开，按住键盘Ctrl键且鼠标单击目录内容即可跳转到对应篇章】

1、篇章1：酒店英文道歉信范文

2、篇章2：酒店英文道歉信范文

3、篇章3：酒店英文道歉信范文

4、篇章4：英语道歉信的格式文档

5、篇章5：英文道歉信文档

6、篇章6：英文道歉信文档

道歉言语行为在社会生活中是一种极为常见的言语行为，你了解酒店英文道歉信该怎么写吗?下面小泰为大家带来一些酒店英文道歉信，希望对你有所帮助!

篇章1:酒店英文道歉信范文

November 03, 1999

Mr. Shen Nan Ping

Flat 20F, Block 1

Robinson Heights

8 Robinson Road

Hong Kong

Dear Mr. Shen

We are sorry to learn of the unpleasant experience you had encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42.

We have made a full investigation into matter and regret to say that it was our staff's mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.

Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount

Indicated for your reference and perusal. If you have any queries, please do not hesitate to contact Us.

Once again, our most sincere apologies and we

look forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future.

Your sincerely

Front Office Manager.

篇章2:酒店英文道歉信范文【按住Ctrl键点此返回目录】Dear Ms. Iwasaki,

Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate

improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been deleted. We understand that you may requested the King Size room but actually we could not satisfy your request.

篇章3:酒店英文道歉信范文【按住Ctrl键点此返回目录】Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.

May the year of the Rabbit bring you joy and prosperity.

Yours Sincerely,

Alfred Zhuang

Front Office Manager

篇章4:英语道歉信的格式文档【按住Ctrl键点此返回目录】开头：简单交代对何事进行道歉

正文：解释事情发生的原因，消除误会或矛盾。

结尾：再次表示遗憾和歉意，表明愿意补救的愿望，提出建议或安排。

篇章5:英文道歉信文档【按住Ctrl键点此返回目录】

Dear Mr. Sherry,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.

I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you.

Once again, I apologize for any inconvenience caused.

Sincerely yours,

Zoe

篇章6:英文道歉信文档【按住Ctrl键点此返回目录】

Dear Mr. Johnson

Thank you very much for your letter of 3 May 20xx.

We wish to offer our sincere apologies for the long delay in replying to your letter. We have

recently moved our headquarters to a new location in

the south of city and this has resulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that there will be no more delays in the future.

The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier.

Your sincerely

-------- Designed By JinTai College ---------

英文道歉信格式及范文

英文道歉信格式及范文 因迟复来信致歉Because of answering one’s letter late Dear David: I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret. I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next. Sincerely yours, Tom

英语道歉信范文20篇

英语道歉信范文20篇 英语道歉信范文 英语道歉信范文（一）： Dear Mr。 Robert， I would like to apologize for the delay in shipping your order。 Due to excessive demand last month， it seems impossible for us to process all the orders in time。 However，we sent your order earlier this morning， and we are sure you will receive them by tomorrow。 Please accept our sincere apologies again for any inconvenience we have caused you。 Thank you very much for your consideration。 Yours truly， NKC Co。 亲爱的罗伯特先生： 我想要对此次的交货延迟道歉。由于上个月订单过多，我们不太可能及时完成所有的订单。 但是您的货品我们已于这天早上寄出，相信您将于明天之前收到货品。 给您造成任何不便，请再次理解我们真诚的歉意。 十分感谢您的谅解。

您真诚的， NKC 公司 英语道歉信范文（二）： 因遗失借书致歉 because of losing a borrowed book dear frank: i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week。 i read it everyday and intended to finish it next month。last night when i came to my room， it was nowhere to be found。 i will try to recover it as soon as possible。if i fail to find it， i will get a new book for you。 but i am afraid it can never take the place of the old one。 old books are like old friends。 once lost，they can never be replaced。 they are connected with cherished associations which the new ones can never have。 and for this irrecoverable loss， i am to blame。 i was so careless with my things。 this is a warning to me to be more careful in the future。 yours truly， tom 亲爱的弗兰克： 很抱歉，上星期您借给我的那本书竟遗失了。我每一天都在看，准备下个月看完。昨晚我回到我的卧室，到处也

英文道歉信格式范文

英文道歉信格式范文 因遗失借书致歉Because of losing a borrowed book Dear Frank： I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week. I read it everyday and intended to finish it next month. Last night when I came to my room, it was nowhere to be found. I will try to recover it as soon as possible. If I fail to find it, I will get a new book for you. But I am afraid it can never take the place of the old one. Old books are like old friends. Once lost, they can never be replaced. They are connected with cherished associations which the new ones can never have. And for this irrecoverable loss, I am to blame. I was so careless with my things. This is a warning to me to be more careful in the future. Yours truly, Tom

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首先十分感谢您入住xxx酒店，同时我们也对(早上/时间日期)发生的事情感到万分地抱 歉！ 我已经和当事的员工进行了谈话，该名员工也深深地对自己的行为为您带来的不快感到 抱歉，在此，我代表酒店管理层向您郑重地致以深切的歉意！由于本酒店员工的错误行为， 使您有了非常不愉快的入住经历。我诚恳地希望您相信，我们绝对不允许员工如此对待像您这样尊贵的客人。由于不想打 扰您的工作/休息，我还是想送上我们精心准备的（礼 物/水果和红酒），附上这封致歉信到您 的房间。当然，如果在您方便的时候，我非常希望能当面对您表达歉意。如果您需要任何协助，请您随时直接与我联系。我的分机号：xxxx。邮箱地址： xxxxxxxxxxxxxxxxxxxxxxxxxxxxx.此致，敬礼！署名 日期篇三：英文致歉信_范文道歉信letterofapology 我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通 常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写 道歉信的语言要诚挚，解释的理由要真实，不要显出丝

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道歉信英语作文写作模板

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酒店致歉信范文

酒店致歉信范文 企业道歉信对企业危机管理至关重要。一封好的道歉信能帮助企业在危机时刻挽回声誉,赢得信任。下面小编为大家精心整理了酒店致歉信范文，以供参考。 酒店致歉信范文一：亲爱的客人： 您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。祝您过得愉快! 道歉人：XXX 时间：XXXX年XX月XX日 酒店致歉信范文二：尊敬的顾客： 您好! 发生这样不愉快的事情首先我代表酒店向您和您的家人表示深深的歉意!对不起了!您的批评，我会作为警示永远铭记。我的员工犯错，更是领导者的错,因为是我没有教育好他们!没有让他们深刻明白顾客是上帝，是我们的衣食父母，顾客的满意是我们服务的宗旨! 事情已经发生了，我知道再多的解释都是无用的，我们绝不逃避。对于所有的相关责任人酒店已经做了批评教育、留岗查看和经济处罚。对您及您的家人造成的伤害，我再次表示诚挚的歉意，请您原谅!

今后我们一定会用万分的责任心对待工作，严抓每一个环节!现今我们已全面展开对于员工素质教育培训及专业知识培训的工作。请关注我们的改变吧! 道歉人：XXX 时间：XXXX年XX月XX日 酒店致歉信范文三：尊敬的王总： 欢迎您入住XX大酒店，您的到来令酒店全体员工倍感荣幸! 您一直是酒店的贵宾，对您的接待和服务酒店都力求做到最好，希望能给您每次的入住都留下一个美好的回忆。对于此次忘记给您配送早餐券的事情，我们万分愧疚。给您这样的贵宾带来如此大的不便，是酒店服务工作的不细致，感谢您对我们的批评指正，使我们改进以便继续为您提供更完美的服务。 XX酒店是省内著名的五星级酒店，并荣获了中国饭店业的最高奖项金星奖，遍布全国的连锁店，使您在哪里都有XX 人的服务陪伴身边。能为您这样尊贵的客人提供服务是我们的无上光荣，您的舒心是我们最大的工作目标! 酒店已经加强员工对VIP客人的认知工作，以后您到西餐厅用餐时，只要报上您的名字，服务员就会领您到预留好的座位用餐。如有任何服务需求，请您随时联系大堂副理(内线：25)，我们随时恭候您的吩咐! 道歉人：XXX 时间：XXXX年XX月XX日

英语道歉信格式

篇一：英文道歉信格式及范文 英文道歉信格式及范文 因迟复来信致歉because of answering one’s letter late dear david: i am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret. i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next. sincerely yours, tom篇二：英文致歉信_范文 道歉信 letter of apology 我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。 写作三步走： 表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解 tips: 在写作过程中，尽可能提供比较合理的理由。如果违反生活常识将导致扣分。 在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。 订阅收藏《考研英语写作范文100篇》系列文章 （1）directions: you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do not write the address. 范文： dear anne, please allow me to say sorry again. regards, li ming 译文： 亲爱的安： 感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。 请允许我再一次致歉。 您真诚的， 李明

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Dear Miss Nancy, Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day. Hoping to see you soon. Truly yours, Tom 亲爱的南希小姐： 小儿上周六突然生病，因此未能应约赴生日宴，殊觉抱歉，希原谅，再见。 篇章2:英语道歉信带翻译范文【按住Ctrl键点此返回目录】Dear Kate: Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in

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