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anthonytsing

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状态 离线 #1发表于 2006-11-18 15:46 资料 个人空间 短消息 加为好友 只看该作者
[分享]24种外贸基本英文信函


.请求建立商业关系
Rogers Chemical Supply Co. 10E.22Street Omaha8, Neb Gentlemen: We
have obtained your name and address from Aristo Shoes, Milan, and we
are writing to enquire whether you would be willing to establish
business relations with us. We have been importers of shoes for many
years. At present, We are interested in extending our, range and
would appreciate your catalogues and quotations. If your prices were
competitive we would expect to transact a significant volume of
business. We look forward to your early reply.Very truly yours
自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。多年来，本公司经营鞋类进口生意，现欲扩展业务范围。盼能惠赐商品目录和报价表。
如价格公道，本公司必大额订购。 烦请早日赐复。 此致
2.回复对方建立商业关系的请求
Thank your for your letter of the 16th of this month. We shall be
glad to enter into business relations with your company. In
compliance with your request, we are sending you, under separate
cover, our latest catalogue and price list covering our export
range. Payment should be made by irrevocable and confirmed letter of
credit. Should you wish to place an order, please telex or fax us.
本月16日收到有关商务关系的来函，不胜欣喜。谨遵要求另函奉上最新之出口商品目录和报价单。款项烦请以不可撤销保兑之信用状支付。如欲订货，请电传或传真为盼。
此致 敬礼
3.请求担任独家代理
We would like to inform you that we act on a sole age

ncy basis for a
number of manufacturers. We specialize in finished cotton goods for
the Middle eastern market: Our activities cover all types of
household linen. Until now, we have been working with your textiles
department and our collaboration has proved to be mutually
beneficial. Please refer to them for any information regarding our
company. We are very interested in an exclusive arrangement with
your factory for the promotion of your products in Bahrain. We look
forward to your early reply.
`本公司担任多家厂家的独家代理，专营精制棉织品，包括各灯家用亚麻制品，行销中东。
与贵公司向有业务联系，互利互作。贵公司纺织部亦十分了解有关业务合作之情况。 盼望能成为贵公司独家代理，促销在巴林市场的货品。
上述建议，烦请早日赐复，以便进一步联系合作。 此致 敬礼
4.拒绝对方担任独家代理
Thank you for your letter of 1 September suggesting that we grant
you a sole agency for our household linens. I regret to say that, at
this stage, such an arrangement would breather premature. We would,
however, be willing to engage in a trial collaboration with you
company to see how the arrangement works. It would be necessary for
you to test the market for our products at you end. You would also
have to build up a much larger turnover to justify a sole agency. We
enclose price lists covering all the products you are interested in
and look forward to hearing from you
soon.9月1日有关建议担任家用亚麻制品独家代理的来信收悉。谨致衷心谢意。目前时机尚未成熟，不能应允该安排深感抱歉。
然而，本公司乐意与贵公司先试行合作，为今后合作打下基础。为证明担任独家代理的能力，贵公司宜上述货品作市场调查，研究是否可扩大现有之营业额。奉上该货品之报价单，敬希查照。专此候复。
此致 敬礼
5.同意对方担任独家代理
Thank you for your letter of 12 April proposing a sole agency for
our office machines. We have examined our long and, I must say,
mutually beneficial collaboration. We would be very pleased to
entrust you with the sole agency for Bahrain. From our records, we
are pleased to note that you have two service engineers who took
training courses at our Milan factory .the sole agency will
naturally be contingent on you maintaining qualified after sales
staff. We have drawn up a draft agreement that is enclosed. Please
examine the detailed terms and condit

ions and let us know whether
they meet with your approval. On a personal note, I must say that I
am delighted that we are probably going to strengthen our
relationship. I have very pleasant memories of my last visit to
Bahrain when you entertained me so delightfully .I look forward to
reciprocating on your next visit to Milan. My very best wishes to
you and your wife. 4月12日建议担任为公室器具之独家代理来信已经收悉。
过去双方合作皆互利互助，能获您的眷顾作我公司于巴林的独家代理，殊感荣幸。
据知您公司两服务技师曾到我公司米兰工厂受训。相信您公司在取得代理权后，仍会继续注重合格售后服务人员的训练。现随信附上协议草稿，
请查实各项条款 ，惠复是盼。 能加强业务，我亦感到欣喜，前次到访巴林，蒙盛情款待，不胜感激。祈盼您莅临米兰时，容我一尽地主之谊。 此致
敬礼
6.借引荐建立业务关系
At the beginning of this month , I attended the Harrogate toy fair.
While there, I had an interesting conversation with Mr. Douglas Gage
of Edutoys plc about selecting an agency for our teaching aids.
Douglas described your dynamic sales force and innovative approach
to marketing. He attributed his own company’s success to your
excellent distribution network that has served him for several
years. We need an organization like yours to launch our products in
the UK. Our teaching aids cover the whole field of primary education
in all subjects .Our patented ‘Matrix’ math apparatus is
particularly successful. You may have reservations about American
teaching aids suiting your market. This is not a problem since we
have complete range of British English versions. I enclose an
illustrated catalogue of our British English editions for your
information. Please let me have your reactions to the material. I
shall be in London during the first two weeks of October. Perhaps we
could arrange a meeting to discuss our proposal.
本用初参观哈洛加特玩具交易会时有幸与教育玩具股份有限公司的道格拉斯•盖齐先生一谈，提及本公司正物色代理人推广教学器材一事。
盖齐先生赞扬贵公司积极推广产品，不断推出新的推销方法，并把其公司的成就归于贵公司完善的经销网络。贵公司的经验，正能替本公司在英国经销产品。
本公司生产初级教育各学科的教育器村、专利产品梅特里克教学器材更傲视同侪。
除美国教学器材外，亦备有全套英式英

语版教材，适合当地市场，贵公司无需忧虑切合市场需求。
现附上配有插图的英式英语版教材目录，盼抽空细阅，并赐知宝贵意见。本人拟于10月头两星期前往伦敦，未知能否安排会面，就以上建议作一详谈?
此致 敬礼
7. 与过去有贸易往来的公司联系
We understand from our trade contacts that your company has
reestablished itself in Beirut and is once again trading
successfully in your region. We would like to extend our
congratulations and offer our very best wishes for your continued
success. Before the war in Lebanon, our companies were involved in a
large volume of trade in our textiles. We see from our records that
you were among our best tem customers. We very much hope that we can
resume our mutually beneficial relationship now that peace has
returned to Lebanon. Since we last traded, our lines have changed
beyond recognition. While they reflect current European taste in
fabrics, some of our designs are specifically targeted at the Middle
Eastern market. As an initial step, I enclose our illustrated
catalogue for your perusal. Should you wish to receive samples for
closer inspection, we will be very happy to forward them. We look
forward to hearing from you.
从同行中获悉贵公司贝鲁特复业，生意发展迅速。得闻喜讯，不胜欢欣。谨祝业务蒸蒸日上。
黎巴嫩战事发生前双方曾有多宗纺织品交易；贵公司更是本公司十大客户之一。现今战事平息，亟盼能重展双方互惠的业务联系。
自上次合作至令，产品款式变化极大。除了有迎合欧洲人口味的款式这外，亦有专门为中东市场而设计的产品。现奉上配有插图的商品目录供
初步参考。职需查看样本，还望赐知。
8.确认约会
I would like to confirm our appointment to discuss the possibility
of merging our distribution networks. I am excited of the prospect
of expanding our trade. As agreed, we will meet of our office in
Bond Street at 9.30a.m.on Monday 20 March. I have scheduled the
whole day for the meeting. If for any reason you are unable to
attend, please phone me so that we can make alternative
arrangements. Please let me know if you would like our office to
arrange hotel accommodation. I look forward with great pleasure to
our meeting. 承蒙拨冗讲讨论合并双方销售网，以扩大贸易发展范围，深感兴奋。现特修函确定会议日程。
谨于3月20日星期一在邦德街办公室候教，请贵公司代表于

当日早上9时莅临指导。若因故未能抽空出席，烦请致电告知，以便另行安排会晤。
未知是否需代为安排旅馆膳宿?请尽早赐知，以便早作准备，款待贵客。 谨此预祝会谈成功。

9.感谢客户订货
Gillette-burns Co. 322 Greenwood street Cleveland 5,Ohio Gentlemen:
Thank you for your order No.464 of 20 September. The models you
selected from our showroom went out today under my personal
supervision. The package is being airfreight to you on Swissair. The
relevant documentation is enclosed enjoyed meeting you and hopes
that this order represents the beginning of a long and prosperous
relationship between our companies. The next time you visit us,
please let me know in advance so that I can arrange a lunch for you
with our directors. Sincerely yours
谢谢9月20日第464号定单。今天我已新自监督发送您自展览室挑选的产品。该产品随附有关文件经瑞士航空公司运送。
很荣幸与你会面，衷心希望是次定单能加强双方的关系。下次到访前，烦请赐知，俾能安排与本公司董事共进午餐。
10.向长期客户推销新产品
I enclose an illustrated supplement tour catalogue. It covers the
latest designs, which are now available from stock. We are most
gratified that you have, for several yeas. Include a selection of
our products in your mail-order catalogues. The resulting sales have
been very steady. We believe that you will find our new designs most
attractive. They should get a very good reception in your market.
Once you have had time to study the supplement, please let us know
if you would like to take the matter further. We would be very happy
to send samples to you for closer inspection. For your information,
we are planning a range of classical English dinner services that
should do well in the North American market. We will keep you
informed on our progress and look forward to hearing from you.
随函寄奉配有插图的商品目录附页，介绍最新设计的产品。贵公司的邮购目录多年来收录本公司产品，产品销售成绩理想，特此致以深切谢意。最新设计的产品巧夺天工，定能吸引顾客选购。烦请参阅上述附页，需查看样本，请赐复，本公司乐意效劳。
本公司现正设计一系列款式古典的英国餐具，适合北美市场需求。如感兴趣，亦请赐知。 愿进一步加强联系，并候复音。

[ 本帖最后由 tinalijing 于 2008-5-12 22:29 编辑 ]






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状态 离线 #2发表于 2006-11-18 15:46 资料 个人空间 短消息 加为好友 只看该作者
2


11. 为商贸指南兜揽广告
Thank you for your business. You are currently represented in our
directory. This is the only directory of its kind, which reaches all
companies in the building and construction industry in the UK.
Advertising in our directory was a wise move on your part. We are
currently compiling a new edition of the directory which will be
published in April 1995.The new edition will be expanded to include
major manufacturers of plumbing equipment in the European Community.
For proper coverage in the directory, you ought to appear in more
than one category. If you do opt for a multiple listing, you will be
able to buy space in additional categories at half price. You can be
assured that the new edition will be on the desks of all the major
decision makers in the building and hardware trades. Please complete
the enclosed form and return it with the appropriate fee. Thanks
again for your business.
衷心感谢惠顾。贵公司商号已刊登在本公司的商贸指南中。该指南乃唯一覆盖英国全部建筑公司的刊物，在此刊登广告确是明智之举。
现下筹备1998年4月版
的贸易批南，新版会罗列欧洲贡同体的主要铅管业制造商。为达到出色的宣传效果，贵公司宜考虑在不同类别刊登广告。如蒙惠顾，除首个广告外，其余类别的广告将可获半价优惠。
该指南将分送给所有建筑公司和五金器具公司主管。烦表填妥随附表格，连同广告费用一并寄回。 专此盼候佳音。
12. 请求客户作推荐人
Thank you for your letter of 2 November. We are delighted to hear
that you are to please with the refurbishment of your hotel. As your
know .in our line of work, we depend on good, reports about our
projects to win further business. Our clients always shop around and
look for references before committing themselves. With your
permission, we would like to use your hotel as a reference when we
discuss similar refurbishments in the hotel industry. Would you
agree to our suggesting that future clients should call you? It
would also be most helpful if we could occasionally bring a client
to look at your hotel. We would, of course, stay overnight at least.
I’ll call you next week to hear your reaction. Thanks again for you

kind words.从11月2日的来函得悉阁下对贵饭店的整修感到满意，此消息对本公司实是一鼓励。
设计行业重视声誉，客人在选择设计公司时必然会有所比较。如蒙允许，本公司欲请贵饭店作推荐人，证明有关整修的质素。未知可否让其他客户来电垂询?
此外，如获允准间或联同客户前来参观贵饭店整修，定必有莫大帮助。当然，本公司会预订房间，至少留宿一晚。
13. 通知客户价格调整
We enclose our new catalogue and price list. The revised prices will
apply from 1 April 1997. You will see that there have been number of
changes in our product range. A number of improved models have been
introduced. Out range of washing machines has been completely
revamped. Many popular lines, however, have been retained unchanged.
You will be aware that inflation is affecting industry as a whole
.Ws have been affected like everyone else and some price increases
have been unavoidable. We have not, however, increased our prices
across the board, In many cases, there is a small price increase,
but in others, none at all. We can assure you that the quality of
our consumer durables has been maintained at a high standard and
that our service will continue to be first class. We look forward to
receiving your orders.
谨谢上新的商品目录和价格表。修订价格定于1997年4月1日起生效。产品系列有一大革新，增加了不少改良的型号，扒出一系列新款的洗衣机，但许多款的开动号仍保持不变。通货膨胀影响整个工业连带令货品价格上涨。虽然如此，本公司并未全面提升价格，调整幅度亦不大。
本公司坚守一贯信念，务求出产优质之耐用消费品，迎合顾客的需要。 谢谢贵公司多年惠顾，盼继续合作。
14. 说明价格调整原因
I enclose our new price list, which will come into effect, from the
end of this month. You will see that we have increased our prices on
most models. We have, however, refrained from doing so on some
models of which we hold large stocks. We feel we should explain why
we have increased our prices. We are paying 10% more for our raw
materials than we were paying last year. Some of our subcontractors
have risen there by as much as 15%. As you know, we take great pride
in our machines and are jealous of the reputation for quality and
dependability that we have achieved over the last 40 years. We will
not compromise that reputation because of rising costs. We hope,
therefore decided to raise the price of some

of our machines. We
hope you will understand our position and look forward to your
orders.
现谨附上本公司新价格表，新价格将于本月底生效。除了存货充裕的商品外，其余大部分货品均已调升价格。是次调整原因是原材料价格升幅上涨10%，一些承包商的价格调升到15%。
过去40年，本公司生产的机器品质优良、性能可靠。今为确保产品质量，唯有稍为调整价格。上述情况，还望考虑。愿能与贵公司保持紧密合作。
15.回复感谢信
We greatly appreciate your letter describing the assistance you
received in solving your air-conditioning problems. We are now in
our fifty-year of operation, and we receive many letters like your
indicating a high level of customer satisfaction with our
installation. We are pleased that our technical staff assisted you
so capably. We would like you to know that it you need to contact us
at any time in the future. Our engineers will be equally responsive
to your request for assistance. If we can be of service to you
again, please let us know. Thank you again for your very kind
letter.
承蒙来信赞扬本公司提供的空调维修工程服务，欣喜不已。五年前开业至今，屡获客户来函嘉奖，本公司荣幸之至。欣悉贵公司识技术人员的服务，他日苛有任何需要，亦请与本公司联络，本公司定当提供优秀技师，竭诚效劳。在此谨再衷心感谢贵公司的赞赏，并请继续保持联络。
16. 请客户征询其它公司
Thank you for your enquiry of 5 May concerning silk blouses. We
regret to say that we do not manufacture clothing to your own
designs to the highest European standards: Swan Textiles corporation
The industrial zone Shako. We supply the factor with all their silk
materials. I enclose a swatch of our stock materials for your
examination. Should you desire any of these samples made up into
finished products, we can supply the swan factory with them. We hope
that this will be of help to you and wish you every success in your
business dealings谢谢5月5月日来函查询关于纡绸罩衫的事宜。
本公司只生产纡绸布料，供应纺织品批发商和制造厂家，并没有制造成衣，因而未能接受贵公司订货，谨致万分歉意然而，本公司乐意推荐本地一家生产优质男装的工厂，相信可按贵公司设计的款式制造符合欧洲最高标准的服装：蛇口工业区天鹅纺织品公司。
该厂的丝绸布料全由本公司供应，随函了什样本以供查阅，如贵公司认为适合，本公司乐意负责

供应所需布料。愿上资料对贵公司有所帮助。
谨祝生意兴隆，事事顺达。
17. 改善服务
Thank you for your letter of 26 January. I apologize for the
delivery problems you had with us last month. I have had a meeting
with our production and shipping managers to work out a better
system for handling your account .We know we made a mistake on your
last order. Although we have replaced it for you, we want to make
sure it does not happen again. We have devised the enclosed
checklist to use for each of your future order. It includes your
firm’s particular specifications, packing requirements and marking
instructions. I believe can service your company better and help you
operations run more smoothly with this safeguard. Please contact us
if there are any additional points you would like us to
include.感谢1月26日来信。对上月贵公司更换所需货品，唯恐类似事件再发生，本公司生产、运输和出口部经理已商议制订更有效方法处理贵公司事务，并为此特别设计清单。
随信奉上该清单，供贵公司今后订货之用。当中包括特殊规格、包装要求和樗说明等栏目，相信此举有助本公司提供更佳服务，促进双方合作。如欲增设任何栏目于该清单上，恳求惠示。
18. 拒绝客户的要求
Thank you for your enquiry of 25 August. We are always pleased to
hear from a valued customer. I regret to say that we cannot agree to
your request for technical information regarding our software
security systems. The fact is, that most of our competitors also
keep such information private and confidential. I sincerely hope
that this does not inconvenience you in any way. If there is any
other way in which we can help. Do not hesitate to contact us
again.8月25日信收悉，谨此致谢。
来信要求本公司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文件，本公司亦不便透露，尚祈见谅。我真诚地希望这样不会对贵公司造成不便。如需本公司协助其他事宜，欢迎随时赐顾垂询。
祝业务蒸蒸日上!
19. 应付难办的客户
We have been doing business together for a long time and we value
our relationship of late, we have not been able to provide the kind
of service we both want. The problem is that your purchasing
department is changing orders after they have been placed. This has
led to confusion and frustration for both of our companies. In
several instances, you have returned goods that were origin

ally
ordered. To solve the problem, I propose that on receipt of an
order, our sales staff contact you to verify it. If you decide on
any changes, we will amend the order and fax you a copy so that you
can check it. I trust this system will cut down on delays and
errors, and allow our operations to run smoothly.
承蒙多年惠顾，本公司感激万分。然近来合作出现问题，令服务水准未能符合对方要求，本公司为此提忧不已。
贵公司采部发出定单后，再三更改内容；更有甚者，屡次退回订购之货品，导致了双方公司工作中的混乱和困惑。为避免问题日趋严重，特此在接到定单后，由本公司销售人员与贵公司复核。若需作出改支，本公司把定单修改后电传副本，供贵公司查核。
盼望上述办法经受减少延误，促进双方业务发展。
20. 祝贺新公司成立
It has just come to our attention that you have lately opened your
new European headquarters in Brussels. Congratulations on your bold
venture. As you know, our companies have had a long business
association in the UK. We look forward to collaborating with you in
your European venture. Please let us know if we can be of any
assistance to you. We will be delighted to help. We wish you the
very best of luck and a prosperous future.