道歉信商务英语给客户道歉信

三一文库（https://www.wendangku.net/doc/ef6449412.html,）/条据书信/道歉信

商务英语给客户道歉信

我们确保我们的服务过程能方便客人。那么商务英语给客户道歉信该怎么写呢?下面是小编为大家整理的商务英语给客户道歉信，希望对大家有帮助。

商务英语给客户道歉信篇一

DearMr.Li

IthasbeenbroughttomyattentionthatuponcheckinginatChinaWorldH otelonJun2,1999Yourexperiencewasoneofdifficulty.

Iwouldliketoexpressmysincereapologiesforthepoorattitudeofourrec eptionistwhensheadvisedyouoftheerrorinyourreservation.thereissi mplynoexcuseinherbehaviorasIassureyouthatthenecessaryactionga sbeentakentorectifythelackofserviceyoushouldhavereceive.

Unfortunatelytherewasanerrorinyourreservationregardingyourarriv

aldate.Iamunabletoidentifywheretheoversightoriginatedthroughmy investigationhoweverIregretthatyouwereinconvenienced.

Mr.Li,IdohopethatIcanassureyouthatyournegativeexperiencewasani solatedincident,Ilookforwardtowelcomingyoubackinverynearfuture sothatwecanrestoreyourconfidenceintheproductandserviceofShang ri-LaChinaWorldHotel.Pleasedonothesitatetocontactmedirectlyinbu sinessorpleasurebringyoubacktoBeijing.

Sincerely,

AlfredZhuang

商务英语给客户道歉信篇二

DearMr.Shu

IwouldliketothankyouforchoosingtheChinaWorldHotelforyourrecen tlystay.

Onbehalfofmanagementandstaff,pleaseacceptmysincereapologiesf orthefailedtoextendyourGoldenCirclebenefitsoftheKingSizebed,gold encircleappropriatefloorandnewspaper.duringyourstaywithuson01-08thNov.

对顾客的英语道歉信范文

对顾客的英语道歉信范文 对顾客的英语道歉信范文 对顾客的英语道歉信范文1 Dear XX, Good day to you!We checked with EMS,they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company,but we will push EMS to send it to you as soon as possible,and informations to you once available.Pls dont hesitate to contact with us if you have any doubt, tks. Best regards. 对顾客的’英语道歉信范文2 March 20, 20xx Dear Mr. **, I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to Beijing.My manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again. Yours, *** 对顾客的英语道歉信范文3 Dear XXX I am sorry for the late contract.I already mail it to your company but the EMS (Enhanced Message Service) said it would take three mouths to get to XXX(国家

商务英语信函道歉信

商务英语信函道歉信范文 商务范文英语道歉篇一 Dear Mr. Grison Thank you for your letter of 6 May 2004 concerning the faulty tableware. I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards. I hope that you can use our company as your supplier in the future. Your sincerely 商务信函范文英语道歉篇二 Dear Mr. Sation With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made. The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay. Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again. Your sincerely 商务信函范文英语道歉篇三

给客户的诚意道歉信范本4篇

给客户的诚意道歉信范本4篇Model letter of sincere apology to customers 编订：JinTai College

给客户的诚意道歉信范本4篇 前言：道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。本文档根据道歉信内容要求和特点展开说明，具有实践指导意义，便于学习和使用，本文下载后内容可随意调整修改及打印。 本文简要目录如下：【下载该文档后使用Word打开，按住键盘Ctrl键且鼠标单击目录内容即可跳转到对应篇章】 1、篇章1：给客户的诚意道歉信范文 2、篇章2：给客户的诚意道歉信范文 3、篇章3：给客户的诚意道歉信范文 4、篇章4：诚意道歉信文档 道歉信是表达歉意的信件，你知道给客户的诚意道歉信该怎么写吗?下面就让小泰带大家看看一系列的给客户的诚意道歉信。望大家采纳。 篇章1:给客户的诚意道歉信范文 尊敬的张先生：

您好，我是空调销售公司的1002号配货专员，我叫宋货匡。关于此次您在我公司购买了一台奥利菲斯S623型机柜中央空调，先前协定的送货时间是三天内送达。因我公司配送货品清单时候，因为考虑到奥利菲斯S623型机柜中央空调的派 送难度，考虑联系专业的搬运公司进行。然而经过多方联系专业的搬运公司，最终才联系上，耽误了送货时间，迟迟等到第五天才给你送货到户。你先前已经十分清楚地约定三天内送达，您告知是三天之后您要出差，家里没人。 确实我们送货到时也发生了这样的情况，后经过跟您电 话沟通。现在这台奥利菲斯S623型机柜中央空调暂时存放我 公司处。我们会替您细心看管、妥善保管的，您放心。此次 送货不及时，确实完全是我公司的工作失误造成的。为此我们感到十分地抱歉，为了弥补我们的工作过失，我们公司派送部协商决定，给予您的空调购买价格给予适当优惠，返还给你3%的购买价格。等到您到时有时间在家时候联系我们，我们会第一时间把货送达，我向您保证不会再有任何工作失误存在了。篇章2:给客户的诚意道歉信范文【按住Ctrl键点此返回目录】对本次产品存在的质量问题，我首先以我个人的名义向 你致以最诚挚的歉意，如果还有机会的话，也非常希望你再给我机会，我们一定保证以后提供的产品绝不会再有类似的情况

商务英语写作道歉信

商务英语写作道歉信 篇一：商务英语道歉信模板 职场商务必备写作模板：英语致歉信怎么写？在日常工作中难免会犯一些差错，学会正确的补救方法很重要。首先，我们要做的就是致歉。你会写英语致歉信吗？在致歉信中道歉更重要还是提出解决方案更重要？如何在致歉 信中表达出自己的歉意让对方欣然接受呢？在本篇文章中，安格英语老师将以两则工作中常 见的错误为例，教大家如何写好英语致歉信。模拟场景一：因发票有误致歉ereareindeedsomediscrepanciesbetweentheshipping instructionsandtheactualshipment.therefore,therewillbeashor tageinyour mayshipment.

weareverysorryforcausingyousomuchtroubleinyourmonthlyreport s.efforts arenowbeingmadetoestablishproceduresthatwillalleviatethissi tuation.your cooperationandpatienceintheserespectswouldbegreatlyapprecia ted.sincerely yours, oliverlee assistantmanager **newwords: acknowledgev.承认，告知已收到discrepancyn.差异 shippinginstruction装运说明shipmentn.装运

proceduren.程序 alleviatev.减轻，缓和看完这一则道歉信后，相信大多数人已经心里有数道歉信该如何写了，简单来说就是承 认错误-提出方案-礼貌结尾的三部曲。下面，安格英语老师提供了一些在道歉时可以用上的 句型： iamverysorryfor?..,butpleasebelievemeihadnointentionofbothe ring you. iamsorrythatididnotcheckthegoodsbeforedispatch半正式：可以使用缩略和口语表达：directions: 1)makeanapology,and 2)suggestasolution. youshouldwriteabout100wordsonanswersheet2.donotsignyourownn

打扰客户的道歉信范文_1

竭诚为您提供优质文档/双击可除打扰客户的道歉信范文 篇一：客户道歉信范文 致歉信范文 尊敬的行管一班同学： 您们好！首先，对于这次院运会报名的事件，请允许我表示由衷的歉意！由于工作疏忽，在这次院运会过程中做出了一些对您们不尊重的事情，给您们造成了十 分不良的影响，这是我的失职。这次事件中，作为体委，我没有做好自己的本分工作，做事 不够认真，以致于自己犯下了通知不到位等低级的错误，因此，在此，我向您们致歉！望见 谅！并且我会认真检讨自己的行为，吸取教训，往后，我会以身作则，做好以后的工作，不 再犯类似的错误。 此致！-1-篇二：致歉信_范本致歉信 尊敬的xxx： 您好！

首先十分感谢您入住xxx酒店，同时我们也对(早上/时间日期)发生的事情感到万分地抱 歉！ 我已经和当事的员工进行了谈话，该名员工也深深地对自己的行为为您带来的不快感到 抱歉，在此，我代表酒店管理层向您郑重地致以深切的歉意！由于本酒店员工的错误行为， 使您有了非常不愉快的入住经历。我诚恳地希望您相信，我们绝对不允许员工如此对待像您这样尊贵的客人。由于不想打 扰您的工作/休息，我还是想送上我们精心准备的（礼 物/水果和红酒），附上这封致歉信到您 的房间。当然，如果在您方便的时候，我非常希望能当面对您表达歉意。如果您需要任何协助，请您随时直接与我联系。我的分机号：xxxx。邮箱地址： xxxxxxxxxxxxxxxxxxxxxxxxxxxxx.此致，敬礼！署名 日期篇三：英文致歉信_范文道歉信letterofapology 我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通 常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写 道歉信的语言要诚挚，解释的理由要真实，不要显出丝

商务道歉信回复

竭诚为您提供优质文档/双击可除 商务道歉信回复 篇一：商务道歉信范文(共7篇) 篇一：职场商务必备写作模板：英语致歉信怎么写？via 安格英语 职场商务必备写作模板：英语致歉信怎么写？ 在日常工作中难免会犯一些差错，学会正确的补救方法很重要。首先，我们要做的就是致歉。 模拟场景一：因发票有误致歉(apologiesforanincorrectinvoice) dearmr.hunnicutt, weshallsendyouthecorrectinvoiceassoonaspossibleandm akesurethatsuchamistak ewillnotoccuragain.pleaseacceptmyapologiesforanyinc onveniencewehavecaused. yoursincerely, petergibson

accountsmanager **newwords: invoicen.发票 breakdownn.故障 discountn.折扣 在以上的英语道歉信中首先作者针对出现的问题道歉，并解释了错误产生的原因。的应该高于道歉本身。 下面，让我们再来看一则关于国际贸易中因货物质量不符的致歉信： dearmr.black, weacknowledgethatthereareindeedsomediscrepanciesbet weentheshippinginstructionsandtheactualshipment.the refore,therewillbeashortageinyourmayshipment. weareverysorryforcausingyousomuchtroubleinyourmonth lyreports.effortsarenowbeingmadetoestablishprocedur esthatwillalleviatethissituation.yourcooperationand patienceintheserespectswouldbegreatlyappreciated.si ncerelyyours, oliverlee assistantmanager

给客户道歉信,英文

篇一：英语道歉信范文及常用句式 英语道歉信范文及常用句式 道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。 道歉信通常包括三部分内容：1、表示歉意，道歉的原由；2、出现差错的原因，提出弥补措施；3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。 写作三步曲： 表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。注意： 理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。 范文解析： directions: you were unable to attend mr. smiths examination on international business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize. write the letter with no less than 100 words. do not sign your own name at end of the letter. use wang hua instead. do not write the address. dear mr. smith, i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill. sincerely yours, wang hua ◆常用句式： 1、i am writing to apologize for … /i am writing to say sorry for 我写这封信是因……向你致歉。 2、i would like to give you my apology for… 对于……我向你道歉。 3、please accept my sincere apology for… 关于……请接受我真诚的道歉。 4、i am indeed very sorry for what i said/did, but believe i had no intention to… 对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要…… 5、please forgive me for a stupid choice of words. 请原谅我说话欠妥。 6、i feel awfully sorry about it and want you to know what happened.为此我感到非常内疚，所以想告诉你实情。 7、please accept my apologies for my oversight. 请原谅我的疏忽。 8、please allow me to say sorry again. 请允许我再次表示歉意。 9、i sincerely hope you can understand my situation/think in my position and accept my apologies. 我真心希望你能理解我的处境/设身处地地为我考虑，并接受我的道歉。 10、once again, im sorry for any inconvenience caused/you have sustained.

外贸道歉信范文.doc

外贸道歉信范文 说不出口的歉意可以以道歉信表达,你知道外贸道歉信是怎样写吗?下面就让我带大家看看一系列的外贸道歉信。望大家采纳。 外贸道歉信范文篇一 亲爱的客户： 您们好，感谢大家一路上对我们的信任、支持和帮助，我们才能在路上一步步前行，虽然艰难，却也一直令我们鼓舞感动，鼓励我们更要远行。 弯弯月希望您们能在我们这里找到美丽找到快乐找到性 福找到很多有利于自己的东西，如果能做到这些并一直坚持下去，我们想这是对一直支持信任弯弯月客户的最好答复，看到有些客户的留言，对我们的服务还是满意的，还是很支持我们的，对此我们感到欣慰。 但是最近发生了一件事情，我们在这里公开向您们道歉，以表我们的诚意，也更激励我们更好地服务大家。 前一段时间，有两位客户同时订了货，一位是北京的新客户，他特别要求我们送货时要送到他手里，我们决定采用EMS快递公司配送(EMS送件时由客户亲自签收)。 由于是预付款，EMS快递比一般快递公司多出来的那部分快递费由我们担负，并且我们也免费送他一份礼物。

另一位客户是广东佛山的老客户，他这是第四次买我们的产品，并且从来都是很信任我们预付款，我们也是尽量给予他优惠，本想让他早点收到货物，所以给他发货也采用了EMS快递公司。 以前采用EMS公司时速度也是可以的，没有出现过配送时间超长的现象。 但这一次，送到北京客户那里用了五天时间，客户接受了我们的道歉，对我们表示理解，虽然也对我们的整体服务给予了好评，但还是耽误了客户的时间，所以在这里还是再次向他表示真诚的歉意! 送到广东佛山老客户那里竟然用了九天时间!对于EMS我们很生气，多次打电话让他们尽快送到客户手里，但他们的回复都是千篇一律"我们会尽快配送的"。 这位老客户对我们一直都是很支持的，几次联系他也对此表示谅解没说什么，但这次由于EMS拖了这么长时间，他也许也失望了吧。 由于这位客户一直以来的信任和支持，以及此次快递的拖延也给客户造成了一些麻烦，我们决定将免费送他一款他喜欢的眼罩。 因为以前他曾咨询过。 我们认为这是我们最真诚的道歉，希望他还能一如既往的理解支持帮助我们。

英语道歉信格式

英文道歉信格式及范文 因迟复来信致歉because of answering one’s letter late dear david: i am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret. i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next. sincerely yours, tom篇二：英语道歉信范文1 范文1 dear john, i am eagerly looking forward to your visit to our city. after all these years of writing to each other, i can not wait to see you. however, i regret to inform you that i will not be able to meet you at the airport on time. the reason is that your flight will arrive early in the morning, and the earliest i can reach the airport will be about an hour after you land. will you please wait for me in the arrival lounge? you can have breakfast while you wait. by the way, as we have never met i must tell you home to identify me: i am of 165cm tall and have a long hair. in addition, i will wear a white skirt and carry a china daily at hand. hope we can meet soon. sincerely yours, alice 译文 亲爱的约翰： 我非常期待着你来参观我们的城市。这么多年来我们一直通信，我早就想见到你了。但是很抱歉我不能按时到机场接你。 因为你的飞机是一大早就到达机场，而我最早也要1小时后才能到。你能不能在旅客休息室等我，你可以利用这段时间吃早饭。 随便说一句，因为我们没过面，我得告诉你怎么找我：我大概1.65米，长发。另外我会穿一件白色的裙子，手上拿一份中国日报。 希望早点见到你。 你真挚的：艾丽丝 范文2 you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use “li ming” instead. do not write the address. dear anne, thank you for your invitation to dinner at your home tomorrow evening. please allow me to say sorry again. regards, li ming 译文：

延迟交货道歉信英文共11篇汇总

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