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商务英语谈判考题

商务英语谈判考题
商务英语谈判考题

湖北三峡*************学院

2011年春季学期《商务英语谈判》试卷

适用班级__________________________

考试班级_______________ 姓名_____________ 学号________________

一、Composition(50分)

1.Case study

Y ou represent a shoe manufacturer. Y our latest product is the so-called “self-heating”boots. The boots themselves control the temperature inside automatically through friction and rubbing of your feet against the inner side Shanghai,$58 a pair. Now an American businessman wants to place an order for your shoes, but the price he counter-offers is only$48 a pair. Now you are negotiating.

Questions:

A. What should you learn before you begin to bargain with the American

buyer’s team?

B. Do you really believe $48 a pair is his minimum level? Why?

第1页(共3页)

2.Case study

On one occasion we received a proposal from a company that was interested in doing work for a client of ours as a subcontractor. We studied the proposal very carefully and decided that there were fourteen points that we would like to win. While not all fourteen were crucial to us, if we could win them it would provide a particularly satisfactory outcome for our client. The negotiation was undertaken at our client’s office. When the subcontractor’s staff arrived, we greeted them warmly. Once they were comfortably seated, we said: “Y our proposal is excellent, and we are delighted with it. But there are forty-one points that we have to discuss if we are to reach agreement. Would you like to write them down?”

The subcontractor’s negotiators dutifully listed the issues. When we reached point forty-one we simply said, “Can we start with number one?”Then we went straight into negotiation.

Note carefully the dynamics of the situation. The subcontractor’s staff have just broken guideline three and were now negotiating forty-one points that they are never seen, planned and prepared for before. What’s more, twenty-seven of those points ere figments of our imagination. We simply made them up. We used them to create room to maneuver and to control the agenda.

The subcontractor won twenty-seven points and we won on ly fourteen.

第2页(共3页)

They had clearly beaten us.

Question:

How did the negotiator maneuver and control the agenda?

第3页(共3页)

商务英语-商务谈判实例(四)

商务谈判实例(四) 今天Robert的办公室出现了一个生面孔――Kevin Hughes,此人代表美国一家运动产品公司,专程来台湾寻找加工。接洽的加工产品市运动型“磁质石膏护垫”,受伤的运动员包上这种产品上场比赛,即可保护受伤部位,且不妨碍活动。现在,我们就来看看两人的会议现况: R:We found your proposal quite interesting,Mr.Hughes.We'd like to weigh the pros and cons(衡量得失)with you. K:Mr.Robert Liu,we've looked all over Asia for a manufacturer;your company is one of the most suitable. R:If we can settle a number of basic questions,I'm confident in saying that we are the most suitable for your needs. K:I hope so.And what might be the basic questions you have? R:First,do you intend to take a position in(投资于……)our company? K:No,we don't,Mr.Liu.This is just OEM. R:I see.Then,the most important thing is the size of your orders.We'll have to invest a great deal of money in the new production process. K:If you can guarantee continuing quality,we can sign a commitment for75,000pieces a year,for five years. R:At U.S.$1000a piece,we'll make an average return of just4%.That's too great a financial burden for us. K:I'll check the number later,but what do you propose? R:Here's how you can demonstrate commitment to this deal.Make it ten years,increase the unit price,and provide technology transfer.

商务英语谈判

ROLE : Buyer:Jane Cooper(manager), Alfred Smith(assistant) Seller: Zhang Hong(manager), Liu Mei(assistant) A——接电话的公司职员 (in the phone ) Ring—Ring—Ring A:Good morning. Northtool Trading Co. Can I help you? L:Good morning. This is Liu Mei from Hangzhou Flavic Tool Company. I’d like to speak to Miss.Cooper, your purchasing manager, please. A: Just a minute.I’ll put you through. C:Hello,Jane Cooper speaking. L:Good morning, Miss.Cooper. This is Liu Mei calling from Hangzhou. How are you? C: I’m fine. Thank you. How are you? L:Great.Miss.Cooper, my company has just introduce a new range of mountain climbing backpacks. I am calling to invite you to visit our company. C:It’s very kind of you to invite us. My associate and I would be very happy to visit your company. L:Let us know when you are free. We’ll arrange the tour for you. C:Thank you. I would like to set the time on next Friday. Is that OK for you?

商务英语谈判案例分析[1]1

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商务英语谈判案例分析 Example: Dan smith was a bissiness who works on gymnasium equipment,and it was the first meeting between Robert Liu and him.In just a few minutes of the conversation, Robert Liu felt that this big fellow with a straightforward appearance kept a mind of a cunning rabbit .Known that the guy was skilled in this way ,he took great care in the negotiation. In the first round ,their covercition was as follows: D: I'd like to get the ball rolling by talking about prices. R: Shoot.,I'd be happy to answer any questions you may have. D: Y our products are very good. But I'm a little worried about the prices you're asking. R: Y ou think we about be asking for more?(laughs) D: (chuckles) That's not exactly what I had in mind. I know your research costs are high, but what I'd like is a 25% discount. R: That seems to be a little high, Mr. Smith. I don't know how we can make a profit with those numbers. D: Please, Robert, call me Dan. (pause) Well, if we promise future business――volume sales――that will slash your costs for making the Exec-U-ciser, right? R: Y es, but it's hard to see how you can place such large orders. How could you turn over so many? (pause) We'd need a guarantee of future business, not just a promise. D: We said we wanted 1000 pieces over a six-month period. What if we place orders for twelve months, with a guarantee? R: If you can guarantee that on paper, I think we can discuss this further.But even with volume sales, our coats for the Exec-U-Ciser won't go down much. D: Just what are you proposing? R: We could take a cut on the price. But 25% would slash our profit margin .We suggest a compromise――10%. D: That's a big change from 25! 10 is beyond my negotiating limit. (pause) Any other ideas? R: I don't think I can change it right now. Why don't we talk again tomorrow? D: Sure. I must talk to my office anyway. I hope we can find some common ground on this. NEXT DAY D: Robert, I've been instructed to reject the numbers you proposed; but we can try to come up with some thing else.

商务英语谈判100句

商务谈判实用语100句 热18myflyer2010-03-16 09:08 1 I've come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。 2 You're going out of your way for us, I believe.我相信这是对我们的特殊照顾了。 3 It's just the matter of the schedule, that is, if it is convenient for yo u right now.如果你们感到方便的话,我想现在讨论一下日程安排的问题。 4 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。 5 If he wants to make any changes, minor alternations can be made t hen.如果他有什么意见的话,我们还可以对计划稍加修改。 6 Is there any way of ensuring we'll have enough time for our talks?我们是否能保证有充足的时间来谈判? 7 So our evenings will be quite full then?那么我们的活动在晚上也安排满了吗? 8 We'll leave some evenings free, that is, if it is all right with you.如果你们愿意的话,我们想留几个晚上供你们自由支配。 9 We'd have to compare notes on what we've discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。 10 That'll put us both in the picture.这样双方都能了解全面的情况。 11 Then we'd have some ideas of what you'll be needing.那么我们就会心中有点儿数,知道你们需要什么了。 12 I can't say for certain off-hand.我还不能马上说定。 13 Better have something we can get our hands on rather than just s pend all our time talking.有些实际材料拿到手总比坐着闲聊强。 14 It'll be easier for us to get down to facts then.这样就容易进行实质性的谈判了。 15 But wouldn't you like to spend an extra day or two here?你们不愿意在北京多待一天吗? 16 I'm afraid that won't be possible,much as we'd like to.尽管我们很想这样做,但恐怕不行了。 17 We've got to report back to the head office.我们还要回去向总部汇报情况呢。 18 Thank you for you cooperation.谢谢你们的合作。 19 We've arranged our schedule without any trouble.我们已经很顺利地把

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