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新编剑桥商务英语第三版

Asking and answering question

An environmental accident

The Daily Reporter

Tanker

Grounded

200 tonnes of oil leak into sea

1 .Following this news announcement a journalist interviews a spokesperson from the company that owns the tanker. Listen to the interview.

1 What caused the accident

2 How many accidents has the ship been involved in

3 Does the spokesperson come out of it well

2Complete the questions the journalist asks.

1 how this happened

2this isn't the first time this particular ship has been in an accident 3And to do to limit the damage

4 this kind of accident is acceptable

5 It's a PR disaster for your company,

Indirect questions

3 Look at exercise 2. Study the structure of the indirect questions in sentences 1 and 4,and the tag questions in sentences 2 and 5.

4 Convert the following questions into indirect questions.

0 How many years' experience do you have in customer service

Can you tell me how many years' experience you have in customer Service 1 Where have you worked before

I'd be interested to know

2 Are you an ambitious person

Would you say

3 Have you gone as far as you can in your present job

Do you think

4 Who are our main customers

Do you know

5Convert the following questions into tag questions.

0 Are you interested in a full一time job

You're interested in a full-time job ,are not you

1 Are you married

2 Can't you start tomorrow"

3 have you only worked for smaller companies

4 Did you manage to find our offices easily'

5 Is this your first real job

6 Would you be able to work part-time

A job interview

6 How would you feel if you were asked these questions How would you reply

1 Can you tell me why you think you'll be good at this job

2 Why should I employ you

3 You don't have much experience in this field, do you

4 You've taken quite a lot of time out from work .Why is that

5 You are quite a quietly-spoken person. Do you have trouble asserting yourself

G Now, your last job. Did you choose to leave

7 And what do you know about our company

8 So tell me what you did yesterday.

7 Work with a partner. Each choose one of the following jobs to be interviewed for. Prepare five questions each and then lake it in turns to adopt the role of interviewer and interviewee. Try to put your interviewee `on the spot:

firefighter restaurant manager web designer

fundraiser for local sports club trainee investment advisor

Reading Test: Introduction and

Part One

The Reading Test has six parts, in which there are a total of 52 questions, and Lasts one hour. It carries 25% of the total marks. The texts are all business-related and vary between 150 and 500 words in length. Each part tests a particular reading skill or understanding of language structure.

In the exam, you have an hour to read over 2,000 words, so try to develop your reading speed. The only way to do this is to practise:

.Read English business texts, e g Time, Newsweek.

.Get your news from English Internet sites, e g the BBC, CNN.

Part Text tune Skill focus Task

1 Single text or 5 Beading for global meaning; Matching summaries

short texts (450 summarising to each section of text

words

2 Single text (460- heading for detail; Inserting missing

500 words) understanding structure sentences into text

3 Single text(500- Reading for general meaning 4-part multiple choice

600 words) and specific detail comprehension question

4 Single text (250 Understanding meaning and Gap-fill; multiple

words) grammar of individual words choice (4-choice)

5 Single text (250 finding missing words to Open gap-fill one

words} give meaning and cohesion Word per gap)

6 Single teat (150- understanding grammatical Identifying incorrect of

200 words) structure unnecessary words

Past One

Part One is a test of reading for gist or global meaning. five texts or sections have to be matched to live sentences that summariese the general view being expressed in each. Follow these steps

·Read the instructions twice and make sure you understand the context of the passages) and what you are being asked to do.

.Do not read the summaries first.

·Bearing in mind what general information you are looking for, read the first text }uml

then try to summarise, in your head, the general view it expresses.·Now read the summaries and lind the one chat matches your own mental summary.

·repeat this procedure for each of the other four texts.

summarising

1 Write a one-sentence summary for this passage. Compare your answer with your partner.

I favour a direct approach to interviewing where the questions really put the candidate under pressure and test their reactions. If you look at manuals on interviewing technique, you'll find that most advise you first to make the candidate feel at ease, and then to ask open-ended questions that give them the freedom to tall; and express themselves as they would like. But I think we're being far too nice here. By allowing people to dictate the direction of the interview, we run the risk of not discovering who they really are and wasting everyone's time.

2 Following the approach described above, do this Reading Test Part One.

Give yourself about twelve minutes.

PART ONE

Questions 1-8

. Look at the sentences below and at the five extracts from an article on employee motivation

..Match each statement 1-8 to one of the extracts (A, B, C, D or E). .you will need to use some of the letters more than once.

.There is an example at the beginning (0).

Example:

0Job satisfaction is the key to an employee's motivation. D

1 Companies usually try to motivate employees with extra payment or verbal praise.

2Financial rewards don't work so well when the manager assesses performance himself

3In the end, motivation has to come from the person himself.

4Loyalty and commitment are two different things.

5Employees are committed when they understand and believe in the company's aims.

6Most employees see rewards as an end in themselves.

7How well you work does not depend on how good your working conditions are.

8Good relations between managers and workers create the right working environment

Fundamental to the issue of motivation is the distinction between employee loyalty to the company and employee commitment. Employees feel loyal when they feel comfortable and well looked after job security, reasonable conditions of pay, generous holiday entitlement, medical insurance and a good pension. Without these conditions an employee will feel neither loyalty to the company nor any motivation to work. But it is also possible that even with good conditions, the employee may not feel motivated. This is because performance is not directly related to working conditions: an employee can feel secure. whether he works hard or not

Motivation has more to do with commitment to the job. The conditions that produce commitment are different from those that inspire loyalty. Committed employees will have a clear sense of the goals of the company and understand their part in contributing to achieving them. Moreover, they will believe that these goals are worth working for: they will derive job satisfaction from what they do. So companies who want a motivated staff ought to be spending their time thinking about their goals and communicating these with enthusiasm to their staff.

Instead, the motivation debate seems to focus on rewards, either financial or non-financial. For example money is commonly used as an incentive for sales people or others with measurable targets to reach. Sometimes it is also used to reward employees whose performance has been evaluated subjectively by a line manager. This is less satisfactory. Verbal commendation is also used to motivate, from a simple word of encouragement in the employee's ear to a public award ceremony.

But do all these types of rewards motivate people Well yes, they do. They motivate them to get rewards. What they don't necessarily do is motivate them to be a committed employee and do a good job. What really motivates people is the level of satisfaction they find in their work. As Herzberg famously put it: 'If you want people motivated to do a good job, give them a good job to do‘

So the real motivators are things which are intrinsic to the job: that the employee feels part of a unit that is working towards something worthwhile. And from this as long as communication between employee and management is open and respectful, will come recognition for good work, advancement in the company and personal growth. The best that companies can do is to create such an environment and then hope that within it people are able to motivate themselves

新编剑桥商务英语(中级)课文译文

Unit 6a Reporting Results 第六单元a 报告业绩 Annual Report 年度报告 A 我们目前正实施的资源增效计划所创造的利润基本抵消了罢工及不利汇价造成的损失，这种成本绩效的改进，实现了高达1亿英镑的业绩。另外一个收人来源是最近我们出售了独家拥有的子公司迪诺克斯。 B 公司稳步发展，税前利润和例外项目上升到5.96亿英镑。公司业绩良好的一个特点仍然还是严格的现金管理制度。投资的增加给公司带来了压力，但资产负债表显示，尽管有3.46亿英镑的支出，净现金收入还是达到了32亿英镑。 C 贸易额增长了4.5%，与近几年相比有了大幅度的提高；营业额提高了3%。去年底完成的结构重组计划，使经营利润也同时增长。这一项目虽然成功、但也使净现金减少到4.72亿英镑。 D 去年我们的主要业绩是收购了一家特色化工制品公司。这一投资以及已经制定的资产出售计划。将使公司的经营范围更加合理。由于公司非核心业务经营业绩不佳。交易利润下降了7%，证明我们目前所采取的行动是合理的。 Unit 7a Health and Safety 第七单元a 卫生与安全 5 STEPS TO RISH ASSESSMENT 风险评估的五个步骤风险评估就是对工作中可能导致人身伤害的潜在危险进行周密极查，以此判断是否已经采取了足够的防范措施或者是否应该增加其他措施以防止危害发生。风险评估的目的是保证没有人受到人身伤害或者得病。事故和疾病可能夺去人的生命，而且，如果产量减少、机器被毁、保险费用增加或者需要打官司，还会影响到公司的业务。进行风险评估时需要判断的重要事项包括：判断事故隐患是否重大，是否采取了适当的防范措施以把危害减到最小。如果你的公司规模很小，井且你自信熟悉风险评估这项工作，你可以进行自我评估，或者，你也可以让有责任心的员工、安全事务代理人、安全员来帮你做这项工作。如果你自己没有把握，可向地方健康和安全监督员咨询。但切记：你有责任保证防范借施充分落实到位。第一步在你的工作场所周围巡视一遍，重新检查有什么可能引起伤害的潜在危险。忽略无关紧要的细节，把注意力集中在可能引起重大伤害或可能伤及群休的重大隐患上。向你的员工或员工代表了解他们的想法。因为他们每天身临工作场所，每天都在工作，他们可能已经注意到了一些井不是一目了然的情况。第二步把那些并不始终在工作场所的人员也考虑进去，比如清洁工、承包人以及维修人员。那些到访的公众也要考虑进去，他们也有可能因为你们的生产活动而受到伤害。第三步即使采取了充分的防范措施，仍然还会有危险存在。你需要对每种重大隐患作出判断：现存的危险是否重大，一般还是很小。首先，要考虑是否已经做了法律要求你必须做的一切。再想一想普遍接受的行业标准是否适宜。但不要就此而止，还要再为自己考虑一下，因为法.律规定你必须采取合理措施以保证工作场所的安全。切记：你的目的是通过增加必要的防范措施来减少安全隐患。第四步如果你的员工少于5人，就不必采用书面形式记录下来；但如果你有5个或5个以上的员工，就必须把评估的主要结果记录下来。也就是说要把那些较为重大的隐患写下来，并把最重要的发现结果记录在案。你应该保存这一书面材料以备将来参考。如果监督员来查询你的防范措施或者如果你卷入了一场民事责任诉讼，这份材料对你就特别有用。这份材料还能够证明你已经按照法律行事了，而且它还可么提醒你密切关注具体事务或者引起你优虑的事故隐患。第五步有时候，你无疑需要引进新的机器、物品以及工作程序，而这些有可能引发新的隐患。如果有重大变化，

(完整版)新编剑桥商务英语(中级)学生用书_答案

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新编剑桥商务英语(BEC 中级第三版)Module 6

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新编剑桥商务英语(中级)学生用书答案

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新编剑桥商务英语中级

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《新编剑桥商务英语(初级)》课程单元教学设计一、教案头

二、教学设计

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新编剑桥商务英语中级(第三版)答案.doc

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