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旅游学概论英语阅读材料

旅游学概论英语阅读材料
旅游学概论英语阅读材料

《旅游学概论》英语学习材料

学习材料1,The Grand Tour and Thomas Cook

1. The Grand Tour

The Grand Tour is a major link between the Middle Ages and contemporary tourism.The term describes the extended travel of young men from the aristocratic classes of the United Kingdom a nd other parts of northern Europe to continental Europe for educational and cultural purposes (Towner 1996).Because these literate young travelers usually kept diaries of their experiences, it is possible to reconstruct this era in detail. We know, for example, that the classical Grand Tours first became popular during the mid-sixteenth century, and persisted (with modification) until the mid-nineteenth century ( Withey 1997 ). While there are no single circuit or timeframe that defined the Grand Tour, certain destinations feature prominently in the diaries and other written accounts. Paris

Was usually the first major destination of Tourists, following by a year or more of visits to the major cities of Italy, and especially Florence, Rome, Naples and V enice (Towner 1996). Though the political and economic power of Italy was in decline by the early 1600s, these centres were still admired for their Renaissance and Roman attractions, which continued to set the cultural standards for Europe. A visit to these cultural centres was vital for anyone aspiring to join the ranks of the elite. The following quote from l 776, attributed to Samuel Johnson, the great English author, captures this status motive:

A man who has not been in Italy is always conscious of an inferiority, from his not having seen what it is expected a man should see.The grand object of travelling is to see the shores of the Mediterranean…AII our religion,almost all our law, almost all our arts,almost alI that sets us above savages,has come to us from the shores of the Mediterranean (in Burkart&Medlik 1 981,P.4).

The journey back to northern Europe usually took the traveler across the Swiss Alps, through Germany and into the Low countries (Flanders, The Netherlands) where the Rnnaissance flowered during the mid-1600s ( Steinecke 1993)

According to Towner (1 996) about 1 5 000-20 000 members of the British elite were abroad on the Grand Tour at any time during the mid-1 700s.Moreover, the wealthier participants were likely to be accompanied by an entourage of servants, guides, tutors and other retainers.Towards the end of the era, the emphasis in the Grand Tour shifted from the aristocracy to the more affluent middle

classes, resulting in a shorter stay within fewer destinations. Other destinations, s uch as Germany and the Alps, also became more popular (Withey 1 997) The classes from which the Grand Tour participants arose accounted for between 7 and 9 per cent of the United Kingdom? s population in the eighteenth century.Motives

also shifted throughout this era. The initial emphasis on education, designed to confer the traveller with full membership into the aristocratic power structure and to make important social connections on the continent, gradually gave away to more stress on simple sightseeing. In either manifestation, however, the Grand Tour had a profound impact on the United Kingdom, as cultural and social trends there were largely shaped by the ideas and goods brought back by the Grand Tourists. At least in an economic sense, these impacts were also felt in the destination regions, with the appearance of specialised services such as the souvenir trade and tour guiding within the major destination cities. In addition, the practical travel guide first appeared in the 1 820s in response to demand from

would-be Grand Tourists (Withey 1997).

2. Thomas Cook

More than any other individual, Thomas Cook is associated with the emergence of tourism as a modern, large-scale industry, even though lt would take another 1 50 years for mass tourism to be realised on a global scale. A Baptist preacher who was concerned with the…declining morals?of the English working class,Cook conceived the idea of chartering trains at reduced fares to take the workers to temperance (i.e. anti-alcohol) meetings arid bible camps in the countryside. The first of these excursions, provided as a day trip from Leicester to Loughborough on 5 July 1 841, is sometimes described as the symbolic beginning of the contemporary era of tourism. Gradually, these excursions expanded in the number of participants and the variety of destinations offered. At the same time, the reasons for taking excursions shifted from spiritual purposes to sight-seeing and pleasure. By 1845 Cook (who had by then formed the famous travel business Thomas Cook&Son) was offering regular tours between Leicester and London. In

1863 the first international excursion was under-taken (to the Swiss Alps), and in 1872 the first round-the-world excursion was organised with an itinerary that ncluded the British colonies of Australia and New Zealand. The Cook excursions can be considered the beginning of international tourism in the latter two countries, although such trips were, of course, still the prerogative of the wealthy. By the late

1 870s, Thomas Cook&Son was operating 60 offices throughout the world ( Withey 1997).

Cook?s arrangements for the Great Exhibition of 1851, held in London, illustrate the innovations that he introduced into the tourism sector. The 160 000 clients (3 percent of all visitors) who purchas ed his company?s services were provided with:

·an inclusive, pre-paid, one-fee structure that covered transportation, Accommodation, guides, food and other goods and services

·organised itineraries based on rigid time schedules

·uniform products of a highly professional quality

·affordable prices, made possible by the economies of scale created through large customer volumes.

The genius of Thomas Cook and his imitators, essentially, was to apply the production principles and techniques of the Industrial Revolution to tourism. Standardised, precisely timed, commercialised and high-volume tour packages heralded the …industrialisation? of the sector. Thus, while the development of the seaside resorts was a mainly unplanned phenomenon. Thomas Cook can be described as an effective managerial pioneer of the industry that fostered and accommodated the demand for these and other tourism products. The actual connection between supply and demand, however, was only made possible by communication and transportation Innovations of the Industrial Revolution such as the railway, the steamship and the telegraph, which Cook utilised to his advantage. As a result of such innovative applications, Thomas Cook exposed an unprecedented pool of potential travelers (i.e. an increased market) to an unprecedented number o f destinations (i.e. an increased supply). Today, the package tour is one of the fundamental, taken-for-granted symbols of the contemporary tourism industry.

学习材料2,The Nature and Scope of Tourism

1.Definition of Tourism

(1)The definition given by World Tourism Organization, WTO

Any person residing within a country, irrespective of nationality, traveling to a place within this country other than his usual place of residence for a period of not less than 24 hours or one night for a purpose other than the exercise of a remunerated activity in the place visited. The motives for such travel may be leisure (recreation, holidays, health, studies, religion, sports), business, family, mission or meeting.

(2)The view of British Tourism Society

Tourism is deemed to include any activity concerned with temporary short-term movement of people to destinations outside the places where they normally live and work, and their activities during the stay at these destinations.

(3)The definition adopted by Australian Government

A person who undertakes travel, for any reason, involving a stay away from his or her usual place of residence for at least one night; or a person who undertakes a pleasure trip involving a stay away from home for at least four hours during daylight, and involving a round distance at least 50 km; however, for trips to national parks, state forest reserves, museums, historical parks, animal parks or other man-made attractions, the distance limitation does not apply.

2. Factors Affecting Tourism

Tourism is a volatile business. Not only is it subject to climatic change, it is also influenced by political instability, currency fluctuations, changes in fashion and changes in the economy.Physical factors include scenic locations, wide sandy beaches and warm,sunny climates.

(1) Demographic factors

Life stage elements such as infants in the family or adolescents,recent empty-nest status(households in which the young people have just left ho me)or failing health can impose restrictions on the choice of holidays or guide the

consumer towards a particular type of holiday. A source of friction can be the lack of adequate provision for different life stage groups at the chosen destination, for

example, the provision of creche facilities or nightclubs. Some companies have exploited a niche market—the most notable ones being Club 1 8—30 for that age-group and Saga Holidays for the over 5 0s.

A higher level of education strongly influences the willingness of travelers to take calculated risks and seek adventure in return for satisfaction. The less well-educated tend to look for familiarity, security and predictability, and this may prevent some people front going abroad. The level of education in general influences levels of income, which has a strong influence on the type

of holiday taken.

(2) Economic factors

Economic factors influence tourism in a number of ways. Exchange rates will influence tourists? choice of destination —a strong exchange rate, such as the German Deutsch Mark or the Japanese

Y en, will deter visitors; abroad cheaper places,such as Turkey and Spain, will attract tourists as they get greater value for money.

In 1997, the growth in world tourism slowed down, due to the financial crisis in Asia. At the time Asia was the fastest growing region in terms of tourists and tourism, but its growth rates dipped to 4%in 1997, compared with 14%in

the early-1990s. Pressures from the financial crisis were most feIt in Thailand, but stretched across

to the Philippines, Indonesia and Malaysia. Countries that usually receive many Asian tourists, such

as Australia, were also badly affected.

China, however was unaffected by the crisis and its tourism receipts rose by 18%between 1996 and 1997 to £9 billion The Asian currency devaluation in the 1ate 1 990s made Asian countries more attractive to European and North

American tourists:the devaluation of the Thai Baht and the North Korean Won made them more competitive and led to an increase in the amount of long-haul travel to the region. However, the increase in long-haul travel did not compensate for the huge decline in intra-regional tourism, i.e. the tourism within south-east Asia.

(3) Political factors

There are a number of ways in which governments can encourage discourage or control tourism and the number of tourists. Government involvement in tourism is important and is increasing in most places. This is because tourism is a major earner of foreign income and governments wish to increase the amount of revenue they receive.

Trade barriers and agreements play an increasingly important role in tourism The World Trade Organization should increase tourism by allowing easier flow of goods across international borders. Fewer government restrictions on foreign ownership, multinational controlled hotels and travel agencies will also lead to increases in tourism.

(4) Technological factors

Improvement in travel safety, decreased travel time and increase in communications information have also aided the spread of tourism. Technological changes in transport have led to mass air travel. The707 jet aircraft was developed in 1954; this aircraft was capable of carrying 200 passengers, compared with earner planes, such as the Comet that could carry only 70 passengers.By the 1960s, the world was in the jet age.

Increased volumes of tourism and more accessible travel are linked with:

·increased incomes

·decreased costs of air fares

·a greater variety of cheaper package tours.

Advances in computing and information technology have led to:

·increased safety, with better monitoring of aircraft and ships

·safer travel in bad weather, using satellite navigation

·easier, quicker and cheaper booking, reservations, and Itineraries.

3. The Difference between travel and tourism

Tourism that is away from home, not to earn money, the reasons for travel include education, recreation, attendance at sporting or special events, religious, arts, and entertainment and shopping. Travel that is undertaken solely for paid employment,

to attend full-time school, or because the person is relocating a new home, or escape persecution, or avoid a nature disaster such as flood or volcanic eruption.

学习材料3,Tourist

1.Defining Tourist

A person who makes a tour, esp. for pleasure.

2.Classifying of Tourists

The World Tourism Organization adopted a three-part definition in 1991 to define three types of tourists: visitors, tourists and excursionists.

(1)Visitor(游客)

A person who travels to a place outside his or her usual environment between six months (domestic) or one year (international) and whose main purpose of visit is other than the exercise of

an activity remunerated from within the place visited.

(2)Tourist(过夜旅游者)

A visitor who travels to a place outside his or her usual environment for at less one night but not

more six months (domestic) or one year (international) and whose main purpose of visit is other

than the exercise of an activity remunerated from within the place visited.

(3)Excursionist(短程旅游者)

A visitor who travels the same day to a place outside his or her usual environment for less than

24 hours without spending the night in the place visited, and whose main purpose of visit is other

than the exercise of an activity remunerated from within the place visited.

3.Other Classification

(1)International Tourists(国际旅游者)

People who travel to and stay in countries other than their countries.

(2)Domestic Tourists(国内旅游者)

People who are tourists traveling within the boundaries of their own country.

(3)Business Travelers(商务旅游者)

Business travelers make up a substantial portion of the market. They are extremely important to hotel operators, to planners of conferences and conventions, and to the airlines and other transport operators. Business travelers may not always be traveling to places they genuinely want to visit or they may not get to stay as long as they would like, but they have to travel in connection with their jobs. They may be frequent travelers and good sources of repeat business. The business market was considered to be the most important sector of travel industry, and certainly the most profitable. Increasing awareness of health and fitness has also let to changes in the traveling executi ve?s lifestyle. (eating lighter meals, drinking less and making use of exercise and sports facilities)This heightened awareness of fitness has led to changes in menu planning. The changing behavior of business travelers is that expense accounts are now more strictly reviewed than ever before. Business travelers need comfort, good service and convenient if they are to perform their duties efficiently. More attention is being paid to make sure the standards of service are worth the extra cost. Business travelers represent a fascinated market to some degree.

(4)Pleasure Travelers(休闲旅游者)

Pleasure travelers have more flexibility about their travel decisions. They comprise there three kinds: Visiting Friends and Relatives, Special interest groups and Holiday-making.

(5)Visiting Friends and Relatives(访亲会友旅游者)

In the travel business the importance of visiting friends and relative has been recognized, although not always with enthusiasm. Generally this category of business is referred to as …VFR? traffic. VFR traffic is not considered the most profitable business. Travel agents and operators complain that VFR tourists are not a financially valuable market because they tend to take the cheapest discount flight available, and stay with the family or friends, thus making very little use of tourist plant and facilities. Enlightened travel agents and tour operators,however, recognize that VFE traffic can actually increase tourism appreciably at the destination. More and more agents are

selling tours as part of a VFR package. VFR traffic has considerable potential, it is unlikely that it will always be sensitive to price changes and fluctuations, it is unlikely that it will decline appreciably in the next 10 years.

(6) Special interest groups(专题旅游团队)

The person who joins a special interest tour is someone who is interested in or involved with a job or hobby and wants to learn more or see special attractions associated with that interest. Special interest tours often are not related to a person?s occupation, but rather are related to hobbies or outside interests. Special interest tours for rock and mineral collectors, for amateur astronomers, for fishing enthusiasts, for painters and photographers, for cricket fans or football fans, and tours to attend special events such as garden shows or festivals, are all examples.

学习材料4,Day-Trip and Leisure

1. Day-Trip and Attractions

The most common form of leisure park is seaside sites offering fairground attractions, with others offering sport, such as crazy golf and boating, or arcade amusements. Total admission to leisure parks have increased from 33.6 million in 1991 to 40.5 million in 1994, although the growth was somewhat erratic over that Period.

The market for day- trip attractions is not restricted to leisure parks,as the attractions for day-trippers are very diverse, ranging from country parks to urban industrial heritage. The highest number of visitors is achieved by country parks, but these are characterized by stays of less than a full day and little expenditure. Many country parks are operated by local authorities as public services and have free entry to visitors. For example, 1992 was a poor year owing to the economic recession, whereas 1 994 was an above-average year, with good summer weather and a return of customer confidence.

There is an underlying trend amongst certain sectors of the population for more people to take more day-trips and short-breaks away from home and to take fewer longer long-haul holidays. In response, there has been a growth in the number of day-trip or short-break attractions. For example, the Sea Life Centres were developed in the early 1990s,and there are now about a dozen centres around Britain. The Blackpool Sea Life Centre is the most popular, attracting over 550000 people each year. The group as a whole attracts some 2.5 million visitors annually. Along with Cadbury

World in Birmingham, t he Sea Life Centres dominate the English Tourist Board?s list of most popular recently opened attractions Cadbury world opened in 1990 as a tourist attraction. Previously, tours around the factory were common but bad in be discontinued because of health and hygiene considerations. Cadbury World now attracts over 500000 visitors a year. Much of the exhibition there relates to the National Curriculum and school parties are an important source of visitors.

2. Leisure and the Countryside

More than 45%of all car journeys are for leisure and a third of them are trips to the countryside. The leisure industry is transforming the face of the countryside, with theme parks, golf courses, health farms, hang gliding and war games, for example, all competing fo r rural land. After agriculture, recreation is the biggest source of damage to Britain?s sites of special scientific interest and theme parks and other attractions, such as war games, mountain biking, are among the main culprits in causing environmental destruction.

An important recent trend has been for farms to diversity away from food production and into leisure; the distinction between farming and recreation is becoming increasingly blurred. For example, some farms offer camping and caravanning, war games, nature trails, pick-your own farm, family visits and educational visits.Some farms may adopt a certain theme—such as working Victorian farm or may farm unusual animals, such as ostriches and deer. War games are among one of the most popular new developments with over 400 sites in Britain. Although it can benefit farmers, financially it can damage the environment. For example, at Bonny Wood near Stowmarket in Suffolk, the ancient 20 hectare oak and ash woodland was badly damaged by a war games development.

One of the main reasons for this change in rural areas is the Common Agricultural Policy of the European Union. This policy has placed 1imits on the amount of crops that can be grown and the amount of milk that can be produced . This means that farmers have had to look, to ways other than farming to make a profit from their land.

By the end of the 1990s, farmers had taken out over 600000 hectares of land from agricultural use and much this has gone into leisure activities. The notion that the ma in purpose of rural land is to produce food is no longer true in some areas, especially those close to large cent of population.

The conversion of farmland to leisure land is not without problems. There are conflicts concerning the tranquillity of the land, its use (whether for farming, recreation, housing developments, etc), environmental issues,the economic needs of rural people and the conflict

between personal property and common rights. There are conflicts between those who wish to use it for peace and quiet and those who use it to fly model aeroplanes, clay-pigeon shooting, rock concerts and so on. Some of these problems, such as foot-path erosion and damage done by sailing and water sports are localised and heavily published. But other developments in the countryside cause more widespread damage but attract less attention, the most obvious pressure being from the construction industry. For example, the Conservative government of the early 1990s welcorned the development of the new Center Parcs at Longleat. Even though the development was within an Area of Outstanding Natural Beauty (AONB), the Planning Minister claimed that it would create 750 jobs and would not undermine the beauty of the area the village call accommodate up to 35 00 visitors at a time, and has not destroyed the local environment, whilst providing short-term construction employment and long-term service employment.There are similar plans for a holiday village at Alton Towers on land adjacent to the theme park. Already at Alton Towers covers 200 hectares and Can accommodate 30000 people,7000 cars and 400 coaches.

However, many leisure developments are on rural land, which is derelict or redundant. The Cotswolds Water Park is on a series of former gravel works and the Sherwood Forest Center Parcs led to improving land use and Habitats. At Longleat, Center Parcs created a new lake, and increased the variety of landscapes present.

3. Theme Park

A theme park has a number of characteristics:

·attractions which use a special theme,such historical, fantastic,animal or geographical, for example, Disneyland in California.Parc Asterix in Paris

·mechanical rides ranging from the …white knuckle rides? to gentler rides such as carousels for younger children

·the ability to entertain a family for a whole day

·an inclusive entry price

Permanent fairgrounds at major resorts, such as Blackpool and Great Y armouth, sited on the seafront or on piers,are officially referred to as …leisure parks?.

Theme Park development is unusual in that it is both capital intensive and labor intensive—most industries are either one or the other. Large capital sums are required to be invested initially, in the rides and indoor attractions, for landscaping and creating a safe, pleasant infrastructure, including water and sewage facilities, roads and paths. The parks are labor intensive

for a number of reasons: safety is of paramount importance and requires proper supervision of all parts of the park. Cleanliness is also very important—the UK theme parks resemble the Disney format with teams of cleaners and wandering entertainers.

Important European theme parks include Futuroscope and Parc Asterix (France), Efteling (Netherlands), Europa Park (Germany) and Liseburg (Sweden). In the late 1990s, Warner Brothers, the American entertainment group, opened a huge theme park and studio complex in Bottrop, once the hub of the Ruhr industrial region. The Potential market consists of some 27 million people from northern Germany and Belgium.

学习材料5,Tour Operator and Hotels

1. Tour Operator

As already noted, the wholesaler is commonly referred to as the tour operator. A tour operator will …purchase? separately, and in bulk, advance reservations on airlines, accommodation and grou nd services such as local transport, sightseeing, tours, meals and entertainment. These bulk purchases are then broken down and combined to form …packages? : hence the term package tour. These tours are then sold through a travel agent to the consumer.

The fact that tour operators are …buying? in bulk means that they will generally be able to secure substantial price discounts, and herein lies the true value of the wholesaler. Larger wholesalers are usually able to offer more attractively priced packages than smaller operators. The larger the operator, the more business they can offer the supplier, which then places them in a stronger bargaining position with that supplier. All wholesalers, however, should be able to offer reductions on the price consumers would have to pay were they to buy directly from the supplier. Buying in advance and in bulk guarantees the supplier a minimum sales level, and this means that in return the supplier can afford to sell group bookings at discounted rates. Guaranteed minimum sales are important to suppliers of tourism products, especially accommodation and transport. Supplies of these products are fairly fixed and supply cannot respond quickly to changes in demand.

While purchasing or reserving services and facilities in bulk allows the tour operator to pass on considerable price savings both to the retailer and to the consumer, it might also involve considerable risk for the operator, who is not able to resell the entire …stock? purchased. Many contracts entered into between tour operators and suppliers contain cancellation clauses, however,

which allow the operator to cancel the contract (or part there of ) by giving notice to the supplier within a fixed of time.

Use of the term tour operator can lead to confusion in the mind of the consumer because many tourists think of a tour operator not as a wholesaler but as a ground operator who runs tour or sightseeing companies. While …ground operators? might package a range of services at the destination, they do not usually arrange transport to and from the destination; hence they are only involved in what are commonly referred to as land arrangements. The term ground operator, technically speaking, is used to refer to any tourism operator other than an airline; the term includes, attractions and activities operators, food and beverage establishments and the like. It is important, therefore, that distinction between tour operators and ground operator is kept in mind.

Traditionally, tour operators have been classified as:

·domestic

··inbound tour operators

·outbound tour operators

Domestic tour operators put together inclusive tours for tourists traveling within the country they live. Inbound tour operators arrange and package holidays for tourists entering the country in which the tour operator is based.While based in one country, and concerned with selling inclusive tours to that country, they will often have sales outlets or general sales agents (DSAs) in many countries. Use of GSAs is a growing trend because of the high costs involved in establishing offices and systems by individual operators. GSAs handle booking, brochure distribution, product launches and general enquiries.

Outbound operators put together packages for outward travel from a specific destination and, because their focus is generally not on one specific destination, as with in bound operators, the packages presented will often be quite diverse. The better-known outbound operators tend to cater for the mass market by offering package holidays to the more popular tourist destinations, but small specialty operators do exists. The aim of these operators is usually to provide a unique alternative travel experience. Specialty operators might concentrate on one particular destination or one type accommodation (such as camp holidays), or cater for special interest groups such as historian or big-game fisherman.

Even from this brief analysis of travel wholesalers it should be evident that while they are closely involved with the travel sector of the tourism industry they are also involved in

accommodation ( the hospitality sector) and even such things as theatre tickets and car-hire( the visitor service sector). Nevertheless, it is customary to include travel wholesalers under the travel section in spite of their involvement in a wider field of activities.

2. Types of Hotels

A hotel is a commercial establishment providing lodging,and usually meals and other services for public, especially for travelers. It is usually as a general term for hotels, motels, inns, conference centers and other lodging properties. The characteristics of different hotels are shown below:

1. Commercial Hotel

A commercial hotel implies a property that caters primarily to business clients. They are usually located in a down town or commercial districts, and may be small, medium and large in size. Amenities provided for guests in some properties include free newspaper, morning coffee, free local telephone calls, and computer terminals in guest rooms. In addition, car rental arrangements, airport pick-up services, coffee shops and semi-formal dining rooms and cocktail lounges may be provided for guests and their business contracts. Most commercial hotels have a number of conference rooms or suites available; group meal service may be furnished. In the lobby area of a commercial hotel a one-day laundry-valet service, uniform service, concierge service, a ticket office, a ticket office, and gift shops for the guest?s convenience may often be found. Swimming pools, health clubs, saunas, and even jogging areas are also sometimes provided on the premises. Although the primary objective of commercial hotels is to serve business travelers, many tour groups, individual tourists, and small conference groups also find these hotels attractive.

2. Airport Hotel

It is located near airport. Vary widely in size and service level.

Typical target markets include business clientele, airline passengers and canceled flights, airline personnel. The guests enjoy significant cost savings and convenience.

3. Motel

It is two story or low-rise building, located near highway. It offers medium range of services. Pool area is often with shrubbery. The children?s playground is the trademark.

4. Suite Hotel

It appeals to different market segments. They include professors, engineers, accountants, lawyers and executives. The guestrooms are with living room and a separate bed room. Suites include a

compact kitchenette with a refrigerator. Travelers enjoy the comforts of “home away from home”. Some offer complimentary evening reception, breakfast, snack service.

5. Residential Hotel

They provide permanent accommodations. They are located in urban or suburban area. They afford daily, limited services. The guest quarters include a sitting room, bed room, and small kitchenette. Residential Hotel

Often provide daily housekeeping, front desk, and uniformed services.

A restaurant and lounge may also be located.

6. Extended Stay

They are similar to suite hotels and designed for travelers who intend to stay five days or longer. The extended stay can meet the needs who require reduced hotel service and not providing unformed services, F&B or guest laundry service and bring more of a homelike feeling to the interior and exterior designs. Room rates are often determined by the length of stay.

7. Resort Hotel

It is located away from crowded residential areas, in the mountains, on an island, or in some other exotic location. Recreational facilities and breathtaking scenery are typical. It provides extensive food and beverage, valet and room services and special activities for guests (golf, horseback riding). It shows more leisurely and relaxed atmosphere. Resort Hotel provides enjoyable experiences to encourage repeat business and word-of-mouth recommendations. Activities are arranged for groups of guests by employ social directors who plan, organize, and direct programs.

8. Conference Center

They are designed to handle group meetings and offer overnight accommodation for meeting attendees. Conference Center provide all service and equipment necessary to ensure a meeting?s success. They include audiovisual equipment, multimedia, business centers, flexible seating arrangements and extensive leisure facilities. They are located outside metropolitan areas. Conference Center charges meeting planners a single price.

9. Convention Hotel

Convention Hotel offers as many as 2000 rooms or more. It has a big exhibit hall space, plus ballrooms, assortment of meeting rooms and dining facilities ranging from self-service restaurants or cafeterias to elaborate formal dining rooms. It serves a full line of business service

and attracts the convention market and corporate meetings and do not have all facilities needed, but are affiliated with a local convention center.

10. Lodge

They offer the guest a medium range of services. The size is usually small, from ten to one hundred units. They are often located in suburban or highway areas. The guest stay can be overnight or several days. A lodge is associated with a sport, a recreational activity or theme.

常用的专业词汇及其解释

1. Domestic excursionists:tourists who stay;within their own country for less than one night.

2. Domestic stayovers:tourists who stay within their own country for at least one night..

3. Domestic tourist:a tourist whose itinerary is confined to their usual country of

residence.

4.Destination life cycle: the theory that tourism-oriented places experience a sequential process of birth, growth, maturation, and then possibly something similar to death, in their evolution as destination.

5. Ecotourism:a form of alternative tourism that places primary emphasis on a

Sustainable, learning-based interaction with the natural environment or some

constituent element.

6. Excursionist:a tourist who spends less than one night in a destination region.

7.Family life cycle (FLC):a sequence of stages through which the traditional nuclear

family passes from early adulthood to the death of a spouse;each stage is

associated with distinct patterns of tourism-related behavior associated with

changing family, and financial circumstances.

8. International excursionists:tourists who stay less than one night in another country.

9. International stayovers:tourists who stay,at least one night, in another country.

10. International tourist:a tourist who travels beyond their usual country of residence.

11. Market segments:portions of the tourist market that are more or less distinct in

their characteristics and/or behavior.

12. MICE:an acronym combining meetings, incentives,conventions and exhibitions;a form of tourism largely associated with business purposes.

13. Modern mass tourism :the period from 1950 to the present day, characterized by the rapid

expansion of international and domestic tourism.

14. Multiplier effect:a measure of the subsequent income generated in a destination?s economy by direct tourist expenditure

15. National tourism authority (NTA):the government agency responsible for broad

tourism policy and planning within a destination-country

16. National tourism organizations (NTOs):publicly-funded government agencies that undertake promotion and other forms of marketing at the country-destination scale, usually directed towards inbound tourists;these are distinct from government departments or bodies that dictate tourism-related policy.

17. Natural events:attractions that occur over a fixed period of time in one or more

locations,and are more natural than constructed.

18. Natural sites:geographically fixed attractions that are more natural than

constructed;these can be subdivided into topography, climate, hydrology, wildlife, vegetation and location.

19. Outbound tourist:an international tourist departing from their usual country of

residence.

20. Package tour:a pre-paid travel package that usually includes transportation, accommodation, food and other services.

21. Stayover:a tourist who spends at least one night in a destination region.

22. Strategic marketing:marketing that takes into consideration an extensive analysis of external and internal environmental factors in identifying strategies that attain specific goals.

23. Sustainable tourism:tourism that is developed in such a way so as to meet the needs of the present without compromising the ability of future generations to meet

their own needs.

24. Timesharing:an accommodation option in which a user purchases one or more

Intervals (or weeks) per year in a resort,(usually over a long period of time)

25. Tour operators:businesses providing a package of tourism-related services for the consumer,including some combination of accommodation,transportation,

restaurants and attraction visits

26. Thomas Cook:the entrepreneur who applied the principles of the Industrial

Revolution to the tourism sector through such innovations as the package tour.

27. Tourism:the sum of the phenomena and relationships arising from the interaction among tourists,business suppliers,host governments,host communities,origin governments,universities,community colleges and non-governmental organizations,in the process of attracting,transporting,hosting and managing these tourists and other visitors.

28. Tourism industry:the sum of the industrial and commercial activities that produce goods and services wholly or mainly for tourist consumption.

29. Tourism resources:features of a destination that are valued as attractions by tourists at some particular point in time.

30. Tourist:a person who travels temporarily outside of their usual environment for certain qualifying purposes.

31. Tourist attractions:specific and generic features of a destination that attract tourists.

32. Tourist market:The overall group of consumers that engages in some form of

tourism-related travel.

33. Travel agencies:businesses providing retail travel services to customers for

commission on behalf of other tourism industry sectors.

主要参考文献

1.Garrett Nagle. Tourism, Leisure and Recreation. Thomas Nelson & Sons Ltd.,1999

2.David Weaver. Tourism Management. John Wiley & Sons Australia,Ltd.,2002

3.Stephen J. Craig-Smith. Principle of Tourism. Pearson Education Australia, 2000

4.Clayton W. Barrows. Introduction to Management in the Hospitality Industry (9th edition) New Jersey: John & Sons Inc.,2009

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