商务英语视听说答案解析

英语答案

Scripts Unit 1

Part II Listening and Speaking

Task 1 FAQs in job interview

Sample answers:

Q1.

I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficient check-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too.

Q2.

I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating,

organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily.

Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others.

Q3.

Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in.

Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me.

Task 2 Inappropriate questions in job interview

Key:

Part III Language Focus

Key:

o Name: Cai Ning

o Personality: serious-minded认真的; calm; humorous; easy-going

o Strengths: the ability to work with all types of people

o Weakness: perfectionist; impatient

o Work experience: six years’ financial industry experience with several companies; two years’ experience in an investment bank

o Qualification: graduated from Peking University in 2001 majoring in accounting; fluent English; bookkeeping记账and accounting proficiency in English.

o Reasons for leaving last job: want to find a job that is challenging.

o Questions about the job: W ould I be able to work abroad in one of your overseas branches?

Part IV Viewing and Speaking

Video 1 Applying for the position of financial consultant

Key:

Reasons for joining the company It is one of the leading international consultant corporations which came to China after China entered WTO.

Working in this company would give him the best chance to use what he has learned at university.

Relevant work experience He was involved in a factory restoration in Nanjing.

Questions Are there any opportunities for Chinese employees to be

transferred to the head office in New York or other branch offices

around the world?

Result of the interview Chen Bo will be notified of the final decision by Friday.

Video 2 Applying for the position of Sales Manager

Key:

o 1.F T F F T

o 2.1) Sales Manager

2) Five

3) Brand Manager

4) biscuits

5) Business Administration

6) oral English

Part V Case Analysis

Hint:

o She is not likely to get the job because she did poorly in the job interview. o Things went wrong:

1. Use filler words (“you know”) too many times.

2. Bad-mouth former employer.

3. Inappropriate answers to interviewer’s questions, eg, “I would rather like to establish my own company”

4. Ask inappropriate questions, eg. “Can I take time off for vacation?”

5. Self-conceit—“I have no weakness”.

6. Too much emphasis on travel.

Scripts Unit 2

Part II Listening and Speaking

Task 1 How is your job?

Key:

1) I haven’t seen you for years.

2) what do you do now?

3) I’m in the Research and Development Department.

4) I knew you’d do something very challenging and creative.

5) I sometimes stay in the office after work to deal with

unfinished tasks.

6) I am still the accountant of that cosmetics company. Task 2 Describing jobs

Key:

1)personnel management

2)developing markets

3)planning

4)execution

5)sales targets

6)team performance

7)customer base

8)customer satisfaction

9)selecting, developing and managing

10)cost-effective

11)on time

12)of good quality

13)human and material resources

14)training needs

15)continuous improvement

Part IV Viewing and Speaking

Video 1 Introducing titles and responsibilities

Key:

1.Caroline Clinton: financial accounts

Lucy White: data processing

Ada Balck: management accounts

2.Administration; Marketing; Engineering; Project Preparation;

Accounting

Video 2 Do you like your job?

Key:

1.self-employed entrepreneur, buyer, Line Supervisor, Advertising

Executive, Public Relations Manager

2.

Scripts Unit 3 Part I Warm-up

Good afternoon. Today I’m here to talk about how to make effective business calls. Telephone communication is common nowadays, therefore, how to 1) ensure smooth business communication gets increasingly important. Now I’d

like to introduce some tips on making proper business calls. First, you should know 2) the purpose of your call in advance. Make sure you have 3) all the documents you’ll need before you dial. One important thing we should not overlook is time schedule. Try to 4) schedule a specific time for calls. Before you make the call, be sure that you get rid of 5) all distractions. For example, turn off the radio, television, etc. When making the call, listen carefully and 6) confirm that you have understood each point. Don’t pretend you have understood when you haven’t. Another thing we should keep in mind is: let other people speak and try to avoid 7) interruptions. Speaking slowly and clearly is important. Try to avoid 8) strong accent. Besides, make sure 9) you sound polite and agreeable. Remember that you should not argue! Use 10) the optional choice method, such as “Which is better, Monday or Tuesday?”, “Morning or afternoon?”, “Ten or eleven a.m.”? And, of course, try to make your call brief. Avoid 11) lengthy calls. Additionally, don’t try to be funny—you may be misunderstood. The last tip you should bear in mind is to 12) smile while you

are talking. Your listener can “hear”your smile.

Part II Listening and Speaking

Task 1 Making a call

Script:

Key:

F F T T F T F F

Task 2 Leaving a message

Key:

Message Note

To: Louise Paulson

From: Paul Jackson

Phone: 979-326-8965

Message: Ring back to him about the order they placed last Friday.

They have to make some changes to the order. It’s urgent.

Taken by: Roy

Part IV Viewing & Speaking

Video 1 Leaving a message

Key:

1. F F T T F

2.Message 1) Will you tell him that we’ve just received your sample of the

new assembly coffee table and are quite happy with it?

Message 2) Please tell Mr. Matthews we’re quite happy with the quality and design of the table, but the price is too high. We need some negotiation on it.

Message 3) Please inform Mr. Matthews that I won’t be able to get to your company early on Saturday because of the rail strike. I probably won’t arrive until that afternoon.

Video 2 You are hard to get hold of!

Key:

1.

First attempt

1) A 2)C

Second attempt

3) C

Third attempt

4) C

5) B

Fourth attempt

6) C

2.

1) When Ms. Mandel asked for Mr. Miller, the receptionist replied, “Hold on, please. I’ll connect you.”

2) When Leo Miller found out that he was not the one Ms. Mandel asked for, he said,

“I’m afraid you’ve dialed the wrong extension.”

3) When Ms. Mandel was told she dialed the wrong number, she said,

“Oh, sorry to have interrupted you. Can you give me Henry Miller’s extension, please?”

4) When the receptionist realized she had given the wrong extension, she said, “I’m very sorry, I didn’t notice that. I’ll put you through right now. Please wait

a minute.”

5) When Ms. Mandel phoned the receptionist the third time, she explained, “It’s me again—Ms. Mandel. I’m still having trouble getting through to Henry Miller…Can you help?”

6) When Ms. Mandel said it was hard to get hold of him, Henry Miller replied, “Oh, I’m terribly sorry for the trouble.”

Unit4

Key:

Key:

?1) Arrive at the meeting ahead of schedule.

?2) Consider using a tape recorder.

?3) Use a consistent format.

?4) Follow the agenda.

?5) Be concise.

?6) List specific outcomes.

?7) After the meeting, write a meeting report from your notes.

Key:

F F F T F

Key:

?1) To figure out the reason for the sales drop and the actions to be taken.

?2) The salespeople are not very motivated.

?3) No, because the sales quotas are pretty high.

?4) He proposes to lower the quotas.

Unit5

Key:

C B B C A

Scripts Unit 5

Key:

C B B C A

Task 2 Receiving visitors

Key:

1)daily routine in the office

2)whether the visitor has an appointment or not

3)greet the visitor

4)the visitor’s name, title and position

5)apologize and make some suggestions

6)express regret and explain why

7)date, time, name and the firm the visitor works for.

8)considerate and warm

9)keep the visitor fully informed of the situation. Part IV Viewing and Speaking

Video 1 Going through customs

Key:

1) What is the purpose of George’s travel?

George is travelling on business.

2) How long is he going to stay?

He will stay for about a week.

3) Who has invited George to attend the trade fair?

He has been invited to attend the trade fair by his business associates.

4) What is in the bag? Does George have to pay duty on it?

His laptop computer is in the bag. It’s duty-free.

5) Are the four packs of cigarettes that George has dutiable? Why or why not?

No, good for personal use rather than commercial use are not subject to duty, and they are within the limit.

Key:

1.F

2. T

3.F

4.F

5.F

6.F

7.T

8.F

9.T10.F

Scripts Unit 6

Part II Listening and Speaking

Task 1 A presentation by an HR Manager Key:

o 1. we are hiring for

o 2. business software and consulting services o 3. 4,000

o 4. large corporations

o 5. 90 million dollars

o 6. pretty fast

o7. 29

o8. a large project for a bank

Task 2 Company profile of Oracle

Key:

Company Profile

o Presenter: 1) Monica Li

o Title of the presenter: 2) Manager of the PR Department of Oracle China

o Status: Largest 3) enterprise software company in the world the first 4) global software giant in China

o Established time: in 5) 1977

o Headquarters: Redwood Shores, 6) California

o Employees: 7) 42,000

o Annual Revenue年营业额: 8) 11 billion dollars

o Development in China: entered China’s market in 9) 1989; set up Beijing Oracle Software Systems Co.Ltd in 10) 1991.

o Oracle China Branches: Beijing, Shanghai, Guangzhou and 11) Chengdu.

o Services provided: 9i E-Business platform, E-Business Suite, consulting services, 12) education and support services.

Part IV Viewing and Speaking

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商务英语视听说原文与 答案 Document number【980KGB-6898YT-769T8CB-246UT-18GG08】

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新视野商务英语视听说(第二版)第二单元听力原文精编版

Unit 2 Part 3 1 Alice: Excuse me, sir, are you Mr. Hayes? Bill: Yes, I’m Bill Hayes. A: Are you the General Manager of the Beautify Cosmetic Corporation in America? B: Yes, exactly. A: How do you do, Mr. Hayes? I’m Alice Wang, Manager of Human Resources at the Beijing Sanmei Factory. I’m here especially to meet you. B: How do you do, Miss Wang? It’s very kind of you to come all the way to meet me. A: My pleasure. 2. Conversation 1: A: What is your job, Vincent? B: I’m a Regional Sales Manager. A: What are your main duties? B: My main duties are to develop customer relations and grow the sales of security products in Ohio. Conversation 2: A: What is your occupation, Flora? B: I’m a business analyst. A: Which company do you work for? B: I work for Delicate & Elegant Fashion. It’s a British company. A: What do you do for them? B: I’m in charge of the budget. Conversation 3 A: What do you do, Patrick? B: I’m a lawyer. A: what does your job involve? B: I give legal advice and assistance to clients and represent them in court or in other legal matters. Conversation 4: A: What kind of job do you have, Rachel? B: I’m responsible for receiving visitors. I have to make sure all visitors check in on arrival, and also arrange taxi and bus transport for them. A: Are you in reception? B: Yes, you’re right. I’m a receptionist. Part 4 Video 1 Introducer: Good afternoon, everyone! This is Robin Copperfield, the new Vice President of our company. He will be in charge of the accounting work. Let’s give him a warm welcome! Robin Copperfield: Thank you!

最新商务英语翻译试题(一)试卷及答案-1

商务英语翻译试题（一（1-5）BBCCB （6-10）ABAAB 2.（1-5）CBCBD （6-10）BCABA ） Ⅰ词汇测试题：（2题，每题10分，共20分） 1．该组有10个商务英语英文词或词组，下面均有英文词或词组来进行解释。请将正确的选项标出，要求英英转换意义准确，符合商务英语规范。（10分） (1) to conclude A. to give one’s place to each B. to end or judge after some consideration C. to explain D. to contain (2) to enforce A. to break or act against a law B. to cause a law or rule to be obeyed C. to prevent movement from happening D. to direct something into a particular place (3) to appoint A. to take back property B. to meet someone’s needs C. to choose someone officially for a job D. to claim for something (4) to approve A. to abide by B. to comply with C. to have a positive opinion D. to come up with (5) obviate A. to violate B. to remove a difficulty, to avoid C. to allow sb to do D. to be apparent (6) to violate A. to break or act against a law, principle B. to beat or threaten someone C. to obey a law D. to cause a rule to be obeyed. (7) with respect to A. comply with B. in relation to C. conform to D. coincide with (8) to entertain a client A. to cater for B. to treat sb. at the table C. to launch a product D. to shorten a vacation

新视野商务英语视听说下册1-8单元video原文unit 6

Video 1 D: It's good that we've settled on the questions of price, quality, quantity and packing. Shall we discuss the terms of payment now? L: Good idea. Let's get down to business. Since this is our order in this field, we would like a lump sum payment. It saves time for both of us. D: Lump sum advance payment? You mean we make all the payment before the goods are delivered? I don't think that's international practice. Besides, it's a bit demanding for such a large trial order. L: That's our usual way when starting a now business relationship. What terms do you suggest? D: I wonder if you can accept payment by installments. You know, our goods will also be delivered in partial shipment. L: What do you mean exactly? D: I think the payment can be divided into two installments. 70% of the total can be paid at first delivery and the other 30% after final acceptance. L: Well, I see your point. But normally we conduct our international sales with an L/C. But