商务英语的道歉信

商务英语的道歉信

道歉信是要向对方陈述无法承诺的所请所托的原因，对别愿为的事，可声明自己的一贯主张，对别能为的请托，更应陈述理由，说明自己什么原因别能为。那么商务英语的道歉信你知道是如何写的吗?下面查字典范文小编整理了商务英语的道歉信，供你参考。

商务英语的道歉信范文一

Dear Mr. Grison

Thank you for your letter of 6 May 20XX concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our company as your supplier in the future.

Your sincerely

商务英语的道歉信范文二

Dear Sir.

I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

Best regards

商务英语的道歉信范文三

Dear Mr. Clinton

Thank you for your letter of 9 May 20XX concerning faulty goods purchased in our store in London.

I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

Yours sincerely

Paul Harvey

Customer Relations.

商务英语信函道歉信

商务英语信函道歉信范文 商务范文英语道歉篇一 Dear Mr. Grison Thank you for your letter of 6 May 2004 concerning the faulty tableware. I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards. I hope that you can use our company as your supplier in the future. Your sincerely 商务信函范文英语道歉篇二 Dear Mr. Sation With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made. The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay. Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again. Your sincerely 商务信函范文英语道歉篇三

商务英语写作道歉信

商务英语写作道歉信 篇一：商务英语道歉信模板 职场商务必备写作模板：英语致歉信怎么写？在日常工作中难免会犯一些差错，学会正确的补救方法很重要。首先，我们要做的就是致歉。你会写英语致歉信吗？在致歉信中道歉更重要还是提出解决方案更重要？如何在致歉 信中表达出自己的歉意让对方欣然接受呢？在本篇文章中，安格英语老师将以两则工作中常 见的错误为例，教大家如何写好英语致歉信。模拟场景一：因发票有误致歉ereareindeedsomediscrepanciesbetweentheshipping instructionsandtheactualshipment.therefore,therewillbeashor tageinyour mayshipment.

weareverysorryforcausingyousomuchtroubleinyourmonthlyreport s.efforts arenowbeingmadetoestablishproceduresthatwillalleviatethissi tuation.your cooperationandpatienceintheserespectswouldbegreatlyapprecia ted.sincerely yours, oliverlee assistantmanager **newwords: acknowledgev.承认，告知已收到discrepancyn.差异 shippinginstruction装运说明shipmentn.装运

proceduren.程序 alleviatev.减轻，缓和看完这一则道歉信后，相信大多数人已经心里有数道歉信该如何写了，简单来说就是承 认错误-提出方案-礼貌结尾的三部曲。下面，安格英语老师提供了一些在道歉时可以用上的 句型： iamverysorryfor?..,butpleasebelievemeihadnointentionofbothe ring you. iamsorrythatididnotcheckthegoodsbeforedispatch半正式：可以使用缩略和口语表达：directions: 1)makeanapology,and 2)suggestasolution. youshouldwriteabout100wordsonanswersheet2.donotsignyourownn

商务英文道歉信

apologize letter __ business english_ by lqy dear sir or madam, i’m writing this letter to apologize to you. i’m so sorry that we made a mistake about the shipment of vacuum cleaners. those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced. besides, the model number and the price of goods in march and july are so similar that the worker mistaken them. i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.篇二：职场商务必备写作模板：英语致歉信 怎么写？ via安格英语 职场商务必备写作模板：英语致歉信怎么写？ 在日常工作中难免会犯一些差错，学会正确的补救方法很重要。首先，我们要做的就是 致歉。你会写英语致歉信吗？在致歉信中道歉更重要还是提出解决方案更重要？如何在致歉 信中表达出自己的歉意让对方欣然接受呢？在本篇文章中，安格英语老师将以两则工作中常 见的错误为例，教大家如何写好英语致歉信。 模拟场景一：因发票有误致歉(apologies for an incorrect invoice) dear mr. hunnicutt, we shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. please accept my apologies for any inconvenience we have caused. your sincerely, peter gibson accounts manager **new words: invoice n.发票 breakdown n.故障 discount n.折扣 在以上的英语道歉信中首先作者针对出现的问题道歉，并解释了错误产生的原因。随后 另起一段提供解决建议，最后礼貌结尾。安格英语老师提示，在写道歉信时，解决问题的目的应该高于道歉本身。因此，在道歉信中给出解决方案是每一位上班族都要学会的一点。 下面，让我们再来看一则关于国际贸易中因货物质量不符的致歉信： dear mr. black, we acknowledge that there are indeed some discrepancies between the shipping instructions and the actual shipment. therefore, there will be a shortage in your may shipment. we are very sorry for causing you so much trouble in your monthly reports. efforts are now being made to establish procedures that will alleviate this situation. your cooperation and patience in these respects would be greatly appreciated. sincerely yours, oliver lee assistant manager **new words: acknowledge v.承认，告知已收到

给客户道歉信,英文

篇一：英语道歉信范文及常用句式 英语道歉信范文及常用句式 道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。 道歉信通常包括三部分内容：1、表示歉意，道歉的原由；2、出现差错的原因，提出弥补措施；3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。 写作三步曲： 表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。注意： 理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。 范文解析： directions: you were unable to attend mr. smiths examination on international business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize. write the letter with no less than 100 words. do not sign your own name at end of the letter. use wang hua instead. do not write the address. dear mr. smith, i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill. sincerely yours, wang hua ◆常用句式： 1、i am writing to apologize for … /i am writing to say sorry for 我写这封信是因……向你致歉。 2、i would like to give you my apology for… 对于……我向你道歉。 3、please accept my sincere apology for… 关于……请接受我真诚的道歉。 4、i am indeed very sorry for what i said/did, but believe i had no intention to… 对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要…… 5、please forgive me for a stupid choice of words. 请原谅我说话欠妥。 6、i feel awfully sorry about it and want you to know what happened.为此我感到非常内疚，所以想告诉你实情。 7、please accept my apologies for my oversight. 请原谅我的疏忽。 8、please allow me to say sorry again. 请允许我再次表示歉意。 9、i sincerely hope you can understand my situation/think in my position and accept my apologies. 我真心希望你能理解我的处境/设身处地地为我考虑，并接受我的道歉。 10、once again, im sorry for any inconvenience caused/you have sustained.

商务道歉信回复

竭诚为您提供优质文档/双击可除 商务道歉信回复 篇一：商务道歉信范文(共7篇) 篇一：职场商务必备写作模板：英语致歉信怎么写？via 安格英语 职场商务必备写作模板：英语致歉信怎么写？ 在日常工作中难免会犯一些差错，学会正确的补救方法很重要。首先，我们要做的就是致歉。 模拟场景一：因发票有误致歉(apologiesforanincorrectinvoice) dearmr.hunnicutt, weshallsendyouthecorrectinvoiceassoonaspossibleandm akesurethatsuchamistak ewillnotoccuragain.pleaseacceptmyapologiesforanyinc onveniencewehavecaused. yoursincerely, petergibson

accountsmanager **newwords: invoicen.发票 breakdownn.故障 discountn.折扣 在以上的英语道歉信中首先作者针对出现的问题道歉，并解释了错误产生的原因。的应该高于道歉本身。 下面，让我们再来看一则关于国际贸易中因货物质量不符的致歉信： dearmr.black, weacknowledgethatthereareindeedsomediscrepanciesbet weentheshippinginstructionsandtheactualshipment.the refore,therewillbeashortageinyourmayshipment. weareverysorryforcausingyousomuchtroubleinyourmonth lyreports.effortsarenowbeingmadetoestablishprocedur esthatwillalleviatethissituation.yourcooperationand patienceintheserespectswouldbegreatlyappreciated.si ncerelyyours, oliverlee assistantmanager

英语商务信函道歉信范文

英语商务信函道歉信范文 DearMr.Grison Thankyouforyourletterof6May2004concerningthefaultytablew are. Iamextremelysorrytolearnthatthedeliveryyoutookon2Aprilwa sofpoorquality.Thiswasduetoourfaultypackingmachine.Wenowhav eitrepairedandwewillreplacethefaultydeliveryfreeofchargewit hinthreedays. Wehavebeensupplyingyouforfiveyearsandwewillreplacethefau ltydeliveryfreeofchargewithinthreedays. Wehavebeensupplyingyouforfiveyearsandyouhavealwaysbeenon eofourexcellentcustomers.Therefore,Igreatlyregrettheinconve nienceithascausedandwouldliketooffermysincereapologies.Ican assureyouthatsuchoccasionwillnotoccurandoursuppliesinthefut urewillagainbeofourusualhighstandards. Ihopethatyoucanuseourcompanyasyoursupplierinthefuture. Yoursincerely DearMr.Sation Withreferencetoyourletterdated3rdMay2004,Iamwritingtoapo logiesforthemistakewemade. Themistakewasmadebecauseourcomputerbrokedownon29April.Ic anassureyouwewillsendthechequeof$200toyouintwodays.Wewillof feryou20%discountforyounextstay.

英语道歉信格式

英文道歉信格式及范文 因迟复来信致歉because of answering one’s letter late dear david: i am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret. i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next. sincerely yours, tom篇二：英语道歉信范文1 范文1 dear john, i am eagerly looking forward to your visit to our city. after all these years of writing to each other, i can not wait to see you. however, i regret to inform you that i will not be able to meet you at the airport on time. the reason is that your flight will arrive early in the morning, and the earliest i can reach the airport will be about an hour after you land. will you please wait for me in the arrival lounge? you can have breakfast while you wait. by the way, as we have never met i must tell you home to identify me: i am of 165cm tall and have a long hair. in addition, i will wear a white skirt and carry a china daily at hand. hope we can meet soon. sincerely yours, alice 译文 亲爱的约翰： 我非常期待着你来参观我们的城市。这么多年来我们一直通信，我早就想见到你了。但是很抱歉我不能按时到机场接你。 因为你的飞机是一大早就到达机场，而我最早也要1小时后才能到。你能不能在旅客休息室等我，你可以利用这段时间吃早饭。 随便说一句，因为我们没过面，我得告诉你怎么找我：我大概1.65米，长发。另外我会穿一件白色的裙子，手上拿一份中国日报。 希望早点见到你。 你真挚的：艾丽丝 范文2 you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use “li ming” instead. do not write the address. dear anne, thank you for your invitation to dinner at your home tomorrow evening. please allow me to say sorry again. regards, li ming 译文：

商务英语的道歉信

商务英语的道歉信 导读：本文是关于商务英语的道歉信，希望能帮助到您！ 商务英语的道歉信范文一 Dear Mr. Grison Thank you for your letter of 6 May 20XX concerning the faulty tableware. I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards. I hope that you can use our company as your supplier in the future. Your sincerely 商务英语的道歉信范文二 Dear Sir. I am writing this letter to apologize to you for the mistake that

商务英语的道歉信范文

致力于打造高品质文档商务英语的道歉信范文 道歉是表达自己内心深深的歉意的，那么你知道商务英语的道歉信怎么写吗?下面查字典范文网小编整理了商务英语的道歉信，供你参考。 商务英语的道歉信范文一 Dear Sir. I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter. Best regards 商务英语的道歉信范文二 Dear Mr. Johnson Thank you very much for your letter of 3 May 20XX. We wish to offer our sincere apologies for the long delay in replying to your letter. We have recently moved our headquarters to a new location in the south of city and this has resulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that there will be no more delays in the future. The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier. Your sincerely 商务英语的道歉信范文三 Dear Mr. Grison Thank you for your letter of 6 May 20XX concerning the faulty tableware. I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards. I hope that you can use our company as your supplier in the future. Your sincerely

商务英语给客户道歉信

商务英语给客户道歉信 我们确保我们的服务过程能方便客人。那么商务英语给客户道歉信该怎么写呢?下面是小编为大家整理的商务英语给客户道歉信，希望对大家有帮助。 商务英语给客户道歉信篇一 DearMr.Li IthasbeenbroughttomyattentionthatuponcheckinginatChin aWorldHotelonJun2,1999Yourexperiencewasoneofdifficult y. Iwouldliketoexpressmysincereapologiesforthepoorattitu deofourreceptionistwhensheadvisedyouoftheerrorinyourr eservation.thereissimplynoexcuseinherbehaviorasIassur eyouthatthenecessaryactiongasbeentakentorectifythelac kofserviceyoushouldhavereceive. Unfortunatelytherewasanerrorinyourreservationregardin gyourarrivaldate.Iamunabletoidentifywheretheoversight originatedthroughmyinvestigationhoweverIregretthatyou wereinconvenienced. Mr.Li,IdohopethatIcanassureyouthatyournegativeexperie ncewasanisolatedincident,Ilookforwardtowelcomingyouba ckinverynearfuturesothatwecanrestoreyourconfidenceint heproductandserviceofShangri- LaChinaWorldHotel.Pleasedonothesitatetocontactmedirec tlyinbusinessorpleasurebringyoubacktoBeijing. Sincerely, AlfredZhuang

商务英文道歉信

---------------------------------------------------------------范文最新推荐------------------------------------------------------ 商务英文道歉信 好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。你了解商务英文道歉信该怎么写吗?下面是小编为大家整理的商务英文道歉信，希望对大家有帮助。 商务英文道歉信篇一 Dear Mr. Hunnicutt, I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed. We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused. Your sincerely, Peter Gibson Accounts Manager **New words: 商务英文道歉信篇二 Dear Sir or Madam, Thank you for letter of 5 May 2004. I must apologies for the delay in replying to your letter of 1 / 8

给客户的英文道歉信

给客户的英文道歉信 服务从细节做起，细节决定成败。那么给客户的英文道歉信该怎么写呢?下面是我为大家整理的给客户的英文道歉信，希望对大家有帮助。 给客户的英文道歉信篇一 Dear Sir or Madam: The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservation and we regret any undue inconvenience you were caused as result. We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one. Thank you for your kind understanding and we look

商务英语道歉信模板

商务英语道歉信模板 随着经济和信息技术的快速进展,商务英语信函已成为对外贸易中别可缺少的组成部分，也是现代外贸活动中最常用也最有效的通讯手段之一。但我们在商务洽谈中浮现了错误需要道歉时应该如何办呢?那么商务英语道歉信模板该如何写呢?下面是小编为大伙儿整理的商务英语道歉信模板，希翼对大伙儿有帮助。 商务英语道歉信模板篇一Dear Mr. Grison Thank you for your letter of 6 May 2004 concerning the faulty tableware. I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards. I hope that you can use our company as your supplier in the future. Your sincerely 商务英语道歉信模板篇二Dear Mr. Sation With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made. The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay. Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again. Your sincerely 商务英语道歉信模板篇三Dear Sir or Madam, Thank you for letter of 5 May 2004. I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters. I enclose the price list of our company as requested and look forward to hearing from you. Your sincerely

卖家道歉信英文

道歉信 letter of apology 我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通 常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写 道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取 得对方的谅解，还会增进彼此的感情。 写作三步走： 表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解 tips: 在写作过程中，尽可能提供比较合理的理由。如果违反生活常识将导致扣分。 在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。 订阅收藏《考研英语写作范文100篇》系列文章 （1）directions: you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do not write the address. 范文： dear anne, please allow me to say sorry again. regards, li ming 译文： 亲爱的安： 感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法 赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我 希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。 请允许我再一次致歉。 您真诚的， 李明 闪光词汇及词组： occupy: v. 占用，占 get-together: n. 聚会，联欢会 hesitate: v. 犹豫，踌躇 drop sb. a line: 给某人打一个电话 preferable: adj. 更好的，更可取的 long for sth: 渴望 万能句型： thank you for your invitation to dinner at your home tomorrow evening. unfortunately, it is much to my regret that i cannot... i feel terribly sorry for missing the chance of... is it possible for you and me to have a private meeting afterwards? if so, please dont hesitate to drop me a call about your preferable date. please allow me to say sorry again. （2）directions: